--- description: Learn more about AVOXI. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: AVOXI Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [AVOXI](/software/101045/avoxi-genius) # AVOXI Canonical: https://www.getapp.com.au/software/101045/avoxi-genius Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/101045/avoxi-genius?page=2) > AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents. > > Verdict: Rated **4.8/5** by 59 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 59 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: AVOXI - **Location**: Atlanta, US - **Founded**: 2001 ## Commercial Context - **Starting Price**: USD 19.99 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact AVOXI for a free quote. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belarus, Belize, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile and 85 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Automated Attendant - Automated Routing - Automatic Call Distribution - Blended Call Center - CRM - Call Center Management - Call Disposition - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Scoring ## Integrations (26 total) - 3CX - ActiveCampaign - Asterisk - Bitrix24 - Dynamics 365 Business Central - Five9 - Freshdesk - Freshsales - Google Ads - Google Analytics 360 - Help Scout - HubSpot CRM - Intercom - Microsoft Teams - Nicereply ... and 11 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.getapp.com.au/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.com.au/directory/107/voip/software) - [Telephony Software](https://www.getapp.com.au/directory/294/telephony/software) - [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software) - [IVR Software](https://www.getapp.com.au/directory/289/ivr/software) - [Contact Centre Software](https://www.getapp.com.au/directory/593/contact-center/software) ## Alternatives 1. [Ringover](https://www.getapp.com.au/software/117547/ringover) — 4.7/5 (858 reviews) 2. [Nextiva](https://www.getapp.com.au/software/91289/nextiva) — 4.6/5 (914 reviews) 3. [VoIP.ms](https://www.getapp.com.au/software/2035391/voip-ms) — 4.8/5 (697 reviews) 4. [CallHippo](https://www.getapp.com.au/software/107461/callhippo) — 4.4/5 (675 reviews) 5. [RingEX](https://www.getapp.com.au/software/105173/ringcentral-mvp) — 4.2/5 (1200 reviews) ## Reviews ### "Good experience" — 5.0/5 > **Carlos** | *21 September 2020* | Building Materials | Recommendation rating: 10.0/10 > > **Pros**: It is a software that came to reduce the costs of the company and it is also very stable and easy to use and its support platform is very friendly and its quick solution in some problems. > > **Cons**: I have no opinion about it; But , At the moment I have no words, the software is very stable and safe and also I have the experience of few supports with reporting problems, it is very stable. > > It is a very indispensable software at a cheap price to many companies that use avoxy, easy to use and have a very stable platform and reduces company costs. ----- ### "Greatest Customer Support Personel - \[sensitive content hidden\]" — 5.0/5 > **Floyd** | *9 February 2023* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: This software is easy to use, however if you are not that pc or internet savvy, their are support personnel like \[sensitive content hidden\] that would be honored to help you. \[sensitive content hidden\] is personnel, Knowledgeable and extremally patient.... He is simply Phenomenal. When you call AVOXI, You speak to a Live person, that is smiling and can not wait to assist you. > > **Cons**: There is no issues with Avoxi software... > > 10 out of 10 = exceptional ----- ### "Scalable and easy to implement" — 4.0/5 > **Andy** | *21 September 2020* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: Available local DID numbers for a lot of major cities/countries Easy to add/remove user licenses Easy to set up call routing, virtual attendants Very scalable without the need for large capital investments > > **Cons**: No mobile apps or desk phones available Billing usage reports contain raw data and are not customizable (to customers) No ability to track open/closed issues, requests in admin portal ----- ### "Great Service, Easy to use Software" — 5.0/5 > **Nuri** | *4 February 2022* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Love that the dialer is straightforward, account linked easily with our CRM and we can customize our dispositions based on our needs. > > **Cons**: It was not a big deal that there was not a mobile app when we signed up, however I'm much happier that they are rolling out one and that it is in the testing stages. > > Their staff is the best. \[SENSITVE CONTENT\] have been great, they both have great energy and seem genuinely concerned about our needs and helping us out. They are awesome\! ----- ### "AVOXI Contact Center product" — 5.0/5 > **Simon** | *27 November 2022* | Airlines/Aviation | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and flexible. love the idea of being able to add recording > > **Cons**: There is nothing i don't like about the product > > Great ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/101045/avoxi-genius?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/101045/avoxi-genius) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data