FiveStars

Providing Loyalty and Marketing for 15,000 Local Businesses

About FiveStars

Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often with text, email, and mobile app marketing tools. We provide you with a free Customer Touchscreen to sign up customers easily. With AutoPilot and Unlimited Promotions, stay top of mind by automatically reaching out to your customers with the right offer at the right time. We also provide detailed reporting on your customers' visit and spend behaviors.
Once customers have signed up to your loyalty program, they are sent an automatic text requesting their emails and birthdays. From here, AutoPilot can launch five sets of automated marketing campaigns with messaging, offers, and timing associated with event triggers. Offers and promotions are sent to your customers via text or email and customers can claim their offers directly from these texts and emails. When a promotion or offer is claimed it is directly pushed to your point of sale system, meaning that the customer can go to the store, scan their card and redeem their promotion.

Pricing starting from:

USD 20.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to FiveStars

Key benefits of FiveStars

  • Customer Segmentation: Add customers into "loyalty buckets" and send event-triggered messages such as in-store visits, customer birthdays, and specific purchases.

  • New Customer Campaigns: When a new customer signs up to your FiveStar loyalty program the app send them special offers to return within a specific time frame.

  • Business Growth Campaigns: FiveStar periodically sends special offers to returning customers to keep them coming back.

  • At-Risk Campaigns: FiveStar helps to engage at-risk customers befor eit is too late by running targeted campaigns.

  • Lapsed Customer Campaigns: FiveStar encourages customers who haven't visited your store in a long time to come back with special offers.

  • Customer Birthday Campaigns: FiveStar sends special birthday gift rewards 7 days before their birthday,
  • Business size

    S M L

    Deployment

    • Cloud-based
    • On-premises

    Markets

    United States

    Supported Languages

    English, Spanish

    Pricing starting from:

    USD 20.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to FiveStars

    Images

    FiveStars Software - FiveStars rewards
    FiveStars Software - FiveStars rewards
    View 3 more
    FiveStars video
    FiveStars Software - FiveStars rewards
    FiveStars Software - FiveStars rewards

    Features

    Total features of FiveStars: 28

    • ACH Payment Processing
    • Activity Dashboard
    • Activity Tracking
    • CRM
    • Credit Card Processing
    • Customer Activity Tracking
    • Customer Segmentation
    • Dashboard
    • Debit/Credit Card Processing
    • Discount Management
    • In-Person Payments
    • Loyalty Cards
    • Loyalty Program
    • Member Portal
    • Membership Management
    • Multiple Payment Options
    • No-Card Loyalty System
    • Online Payments
    • PCI Compliance
    • Payment Fraud Prevention
    • Payment Processing
    • Point of Sale (POS)
    • Promotions Management
    • Referral Tracking
    • Reporting/Analytics
    • Rewards Management
    • Survey/Poll Management
    • Transaction Monitoring

    Alternatives

    Perkville

    4.6
    #1 Alternative to FiveStars
    Perkville is a customer rewards and loyalty software that helps to create and manage loyalty programs, customer...

    Marsello

    4.4
    #2 Alternative to FiveStars
    Marsello is the only retail and hospitality marketing solution that works in-store and online. Packed with marketing...

    Mindbody

    4.0
    #3 Alternative to FiveStars
    Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and...

    Clover

    3.9
    #4 Alternative to FiveStars
    Clover is an all-in-one platform designed to help on and offline retailers, quick service restaurants, and other...

    Reviews

    Overall rating

    4.6 /5
    (1,242)
    Value for Money
    4.4/5
    Features
    4.5/5
    Ease of Use
    4.6/5
    Customer Support
    4.5/5

    Already have FiveStars?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 1,242
    Phoebe
    Overall rating
    • Industry: E-Learning
    • Company size: Self Employed
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Not just for your normal businesses.

    Reviewed on 09/06/2020

    As I mentioned before, Fivestars has enabled me to engage with my clients and their parents without...

    As I mentioned before, Fivestars has enabled me to engage with my clients and their parents without having to make them spend a lot of money for other tutors and learning academies. They are able to enjoy the coupons and rewards while having the feeling that they can trust my abilities in teaching and tutoring. Fivestars has been easy to use and very important to my business.

    Pros

    I like being able to implement rewards for students that I work with to encourage them to keep on attending tutoring sessions while saving a significant amount of money compared to other starting prices for other private tutors. It is also an incentive for parents or students to push their kids to keep on developing their skills while supporting my own tutoring business.

    Cons

    There is nothing wrong with this software. I have enjoyed every feature and I am excited for new updates and ways to engage with my clients.

    Alternatives Considered

    Clover

    Reasons for Switching to FiveStars

    I heard so many good things about Fivestars and one of the employees actually reached out to me which made me feel like I can trust this company.
    Adina
    Overall rating
    • Industry: Automotive
    • Company size: 2-10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Five Stars for FIVE STARS

    Reviewed on 07/07/2022

    Pros

    I love being a customer and earning rewards and as a vendor it gives us a chance to offer rewards to our customers as well

    Cons

    It takes a lot of point accumulation to get rewards

    Verified Reviewer
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Has potential

    Reviewed on 22/07/2022

    Pros

    Ease of set up and customer use of loyalty

    Cons

    Customer service is not great
    Tracking customer information isn't user friendly

    Tiffany
    Overall rating
    • Industry: Food & Beverages
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great for bringing back customers

    Reviewed on 30/04/2022

    My experience has been extremely pleasant. I definitely recommend this company. They are on top...

    My experience has been extremely pleasant. I definitely recommend this company. They are on top of their software game.

    Pros

    This software is the best. I like that it's easy to use for the company and the customers. This reward program brings customers back.

    Cons

    I really like everything about this software. No problems in 2 years

    Verified Reviewer
    Overall rating
    • Industry: Legal Services
    • Company size: 201-500 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    The Modern Punch Card

    Reviewed on 26/07/2022

    Pros

    Easy to sign ip and track rewards. Simple to send updates about sales, promotions, and new offers. POS registration and lookup are quick and seamless. User able to link multiple stores to single account.

    Cons

    Requires constant internet connection to be functional; no easy back-up alternative.

    Showing 5 reviews of 1,242 Read all reviews

    FiveStars FAQs

    Below are some frequently asked questions for FiveStars.

    FiveStars offers the following pricing plans:

    • Starting from: USD 20.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    FiveStars has the following typical customers:

    2-10, 11-50, 51-200, 201-500

    FiveStars supports the following languages:

    English, Spanish

    FiveStars supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations FiveStars has

    FiveStars offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for FiveStars.