Wave

I was very happy with the invoicing, payments, and the Design and functionality. I was able to search past transactions very easily. I did not pay for premium support, but the support that I recieve is excellent.

My accountant recommended Wave as an upgrade from using Excel to document my income/expenses and it has made my life so much easier, my accounting/bookkeeping takes half the time and my reports are ready in an instant. It has been easy to help me keep track of any expenses I may have missed throughout the year as well.

About 6 months into the business, we heard of wave. We are based on the west coast, and saw that they were on the east coast in Canada, but we had clients in different time zones, so that was no issue. Starting out, we wanted to make a good impression, so we had 5 clients run through wave, our biggest one being my cousin's boyfriend, although that was never disclosed because it didn't have to be. Further along, readers will understand why I mentioned it. We had transactions that averages between $500-$2000, but he was the main client that we used with wave. Overall, he paid us $12,000 for all of his small businesses as he is an entrepreneur. They saw that he had made many payments within a span of 3 months, and froze our account altogether, saying that they could not release the funds until 6 months had passed, and even gave us the specific day the funds were to be released. We didn't know what to do, so we waited the entire 6 months. When we reached out to them, they told us to collect payment in another way, but they had already collected payment for us, and we can't double charge anyone. It makes no sense. [sensitive content hidden] (her boyfriend) was furious, and tried to call the company several times himself, but THERE IS NO ACTUAL PHONE LINE for them! So all that could be done were emails that were ignored. He had business up in Canada and somehow got ahold of someone, asking to refund his money so he could pay us directly, but again received no response. 6 months passed and we never received our money. My cousin would log on daily and we had our business account linked to it, so all was in order, but all it was was a copy of everything wells Fargo had. We tried for 2 years to get our money back, even after the company was dissolved, with no luck. They decided to close our account (we weren't using it for anything anyway) and gave us the reason that our company didn't have enough of a presence for them. After 3 years and the actual person that paid trying to contact them and no chargeback of any sort occuring, it's quite obvious that there is no fraudulent or suspicious activity whatsoever. My cousin spoke to a different person every day via live chat who never knew what was going on and would forget about our case. One day she finally got to the right person, who saw the mistake on their end, and we finally received our money over 3 years later.

My overall experience has been outstanding. The business has used Wave for nearly 6 years.

I loved this software/app so much that I actually decided to open a personal account and use it for mine and my husbands personal finances! I had been using the good ole trusty excel for this. But this makes everything so much nicer. It imports all my husbands charges and then I can code them and see just where our money is going.

Not to mention, it has help the business I work for be more successful in bringing in a bigger profit!

If you are trying to decided between software's and don't know where to start, try Wave for your business accounting needs.