About Bench

Let Bench take bookkeeping off your hands—so you can focus on what matters most. Each month Bench gives you a clear, accurate financials. You can monitor your business's financial health, download your financial statements, and chat with your bookkeeping team any time.

Pricing starting from:

USD 249.00/month

  • Free Version
  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

USD 249.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

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Bench Software - Enjoy true peace of mind.
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Bench Software - 1 Bench Software - Always know where you stand. Bench Software - Enjoy true peace of mind. Bench Software - Make smarter business decisions.

Features

Total features of Bench: 26

  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Bank Reconciliation
  • Bookkeeping Services Integration
  • CPA Firms
  • Cash Management
  • Data Import/Export
  • Data Visualization
  • Expense Tracking
  • Financial Reporting
  • General Ledger
  • Income & Balance Sheet
  • Monitoring
  • Multi-Currency
  • Nonprofits
  • Profit/Loss Statement
  • Project Accounting
  • Real Time Analytics
  • Real Time Data
  • Sales Tax Management
  • Spend Management
  • Tax Management
  • Transaction History
  • Visual Analytics

Alternatives

QuickBooks Desktop Enterprise

4.5
#1 Alternative to Bench
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Quickbooks Online

4.3
#2 Alternative to Bench
QuickBooks Online is a complete small business accounting solution which allows users to manage all their financial...

Wave Accounting

4.4
#3 Alternative to Bench
Wave is an all-in-one accounting solution for small businesses which combines income and expense tracking, invoicing,...

Xero

4.3
#4 Alternative to Bench
Xero is a cloud-based small business accounting software with tools for managing invoicing, bank reconciliation,...

Reviews

Overall rating

4.8 /5
(252)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support
4.8/5

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Showing 5 reviews of 252
Guy F. Guy F.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Life and Business Changing

Reviewed on 06/07/2021

In the wake of COVID I left the agency I was at to do my own agency. While I had my business as a...

In the wake of COVID I left the agency I was at to do my own agency. While I had my business as a side-agency for a number of years and applications like Freshbooks and then Quickbooks Self-Employed helped me manage things I dreaded tax season and all the work I needed to do every year.

During COVID I had to get my business up and going, get clients, execute projects, and get things done. I had zero time for managing my books. When the end of the year came up I dreaded the work that was ahead of me with several big projects in progress. Then, through the service I use to pay my contractors, I found out about Bench and it has changed my business AND my life.

Bench took 15 months' worth of books that needed to be done and assigned them to a "catch-up" accountant. He went through everything, classified all my expenses, and had a simple way to ask me to review anything they need clarification on. They pulled difficult things to deal with like my processing fees from Stripe and instantly accounted for them. On top of that, having an honest to goodness accountant and accounting team to know how to PROPERLY set up a Chart of Accounts and classify expenses was game-changing. This service easily pays for itself in the time it saves me and the peace of mind it gives me.

Pros

- An accounting team to get me on track.
- Tax resources with their Bench Tax service.
- A beautiful interface that is easy to understand and use.
- Superb customer service with timely replies to any questions you have.
- An easy way to review anything your team needs clarification on, I rarely spend more than 5 minutes a month classifying expenses for them.
- EXPERTISE, Bench isn't just software to do your books, THEY are doing your books, understand small businesses and bring accounting expertise at a very affordable price.
- Completed my taxes easily and reduced my tax burden, it was the most painless tax process I've had in years.

Cons

- Communication early in Bench Tax could be improved but I mostly put this on me for being behind.
- Having a separate signon for Bench Tax is a bit of a pain but not a big deal.

Response from Bench Accounting

We appreciate you taking the time to share this positive experience with us, Guy! We're so happy to hear that the Bench platform, the expertise of your bookkeeping team, and timely client support have taken the burden of bookkeeping and tax filing off of your plate. Thank you for being with Bench, Guy!

Samantha G. Samantha G.
Overall rating
  • Industry: Individual & Family Services
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Huge help for an entrepreneur

Reviewed on 15/12/2020

Pros

Bench was critical in helping me with catch up books for tax time. Being able to upload reports easily from my bank and various credit card processors made things so much easier, and the bookkeepers learned quickly how to categorize the transactions. I'm not sure when I would have caught up on my historical books without Bench.

Going forward from there has been very easy as well. I've been able to link the reports to my card processing software and bank, and get updates as they have questions. So simple!

I find the monthly reports easy to understand and its given me a much clearer picture of my numbers.

Cons

The only challenging initial integration was with Paypal- myself and the Bench team member had a hard time linking everything. We resolved it and I didn't have that issue with other accounts.

I do wish that this software integrated with my invoicing system, so I could easily see where the profits were coming from. However, I use that system's reports to get a good idea of what's bringing in income.

Alternatives Considered

Wave Accounting and QuickBooks Desktop Enterprise

Reasons for Choosing Bench

I wanted more assistance with bookkeeping. I'd attempted to use Quickbooks on my own with no success.

Switched From

Wave Accounting

Reasons for Switching to Bench

The bookkeeping support was well worth the extra expense.

Response from Bench Accounting

Hi Samantha, Thank you so much for taking the time to share this review! We're happy to hear that we were able to help get your bookkeeping up to date. We're excited to keep providing a simple and easy bookkeeping experience moving forwards!

Luisa C. Luisa C.
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Accounting for Startups

Reviewed on 09/11/2021

Pros

We transitioned from a traditional outsourced bookkeeper to Bench and love the ability to go in and view our reports quick and easy. The team is also much quicker to finish month end reports and responds quickly.

Cons

The onboarding process was a bit difficult. We had to adjust our expense categories to match. We would like to use the accrual accounting adjustment but haven't been able to get help with this yet.

Alternatives Considered

Pilot

Reasons for Choosing Bench

The bookkeeper we used no longer met our needs as a growing startup.

Reasons for Switching to Bench

Price and functionality
Marie M. Marie M.
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Bench dropped the ball & gave me a partial refund.

Reviewed on 23/07/2020

I tested Bench out at the end of 2019 and then hired them for my entire 2020 books. In the...

I tested Bench out at the end of 2019 and then hired them for my entire 2020 books. In the beginning, they were on top of things. Then, mid-summer they dropped the ball. My account got passed to another team, and they didn't even touch my books for months. It was a mess. I reached out to customer service and they did give me 2 months of a refund, because the customer service rep (who was very kind & courteous) saw what I saw. In December, I requested for my bookkeeper to fix some miscategorized transactions and later asked, "Hey were those fixed?" She said she fixed them, which was a blatant lie!

On top of all of that, it took them about TWO MONTHS to do my final end of year books that I could pass onto my CPA. I was told they were uploaded, but then they weren't there when I looked for them. I had to request, "Please upload them again." They apologized and did so right away, but by the time I saw them, thank goodness for the COVID extension, because I literally didn't have my deliverables from Bench until April 2020. My filings would have been late.

Pros

Bench is easy to use and navigate. In the beginning, they were fantastic at answering questions I had to help understand how my bookkeeping was being handled. That's about the only good thing I have to say.

Cons

I spent more time dealing with Bench all year long than when I was doing my own bookkeeping on a simple spreadsheet. I expected a learning curve in the beginning. They promised it would get easier "as we learn about your business and transactions," but I found month after month that the same transactions got flagged needing my input. Then, when I did thorough checks on my books, I found several transactions not in the right category. The other thing I didn't like was that my bank constantly needed to be reconnected. I truly felt like I spent more time handling Bench than I would've spend just doing my own bookkeeping.

Alternatives Considered

QuickBooks Desktop Enterprise

Reasons for Choosing Bench

I thought having a real person handle my bookkeeping would be faster than doing it myself.

Reasons for Switching to Bench

I chose Bench, because I was hearing good things about them from Ash Ambirge of the Middle Finger Project whom I adore & trust. I liked the idea of a real person on my books, not software I had to manage.
Aimee C. Aimee C.
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Helpful but pricey

Reviewed on 04/08/2021

Generally my experience has been good. The device is expensive compared to other bookkeeping...

Generally my experience has been good. The device is expensive compared to other bookkeeping devices. My biggest concern is that in working with the company you get handed off to several different staff. It has been hard to build a relationship with my bookkeeper for this reason. I’ve found that I have to reexplain a number of our specifics over and over again because I am working with new people within the company. It would be better to be assigned to one bookkeeper, especially in our case, which included historical books and present day books. My business isnt open yet but some of the limitations in the software (particularly a lack of an A/P system) cause concern for me in considering continuing use once we are open.

Pros

I like that the online interface is user friendly, albeit a little glitchy.

Cons

Software is glitchy and could use a bit of tweaking in order to ensure that it is more effective.

Alternatives Considered

QuickBooks Online Advanced

Reasons for Switching to Bench

We had a decent amount of historical data that needed to be tracked and entered. This felt like a huge undertaking and we needed the assistance. Doing that was a good experience and the bookkeeper that we worked with was really helpful. I am not sure that we will continue to use the service for future months, especially once our business is open and the books become more complex.

Response from Bench Accounting

Hi Aimee, thank you for taking the time to share this with us! We're so happy to hear that you had a seamless experience with your historical bookkeeping. Regarding bookkeeper turnover, we completely understand how this can be frustrating in terms of user experience and this transition process is something we're actively working on improving. Building that working relationship with your bookkeeper is, understandably, quite important which is why we often recommend scheduling monthly check-in calls with your team!

Showing 5 reviews of 252 Read all reviews

Bench FAQs

Below are some frequently asked questions for Bench.

Bench offers the following pricing plans:

  • Starting from: USD 249.00/month
  • Pricing model: Subscription
  • Free Trial: Available

- Monthly bookkeeping - Dedicated bookkeeping team - Year-end tax ready financial statements - Direct, unlimited communication with our in-house research team

Bench has the following typical customers:

Self Employed, 2-10, 11-50, 51-200

Bench supports the following languages:

English

Bench supports the following devices:

iPhone (Mobile), iPad (Mobile)

Bench integrates with the following applications:

Shoeboxed, Shopify, Square Point of Sale, Stripe

Bench offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

See all software categories found for Bench.