RG System

SaaS IT Management Platform for MSP and IT Pros.

4.8 /5 (12 reviews) Write a Review!

RG System Overview

What is RG System?

RG System SaaS IT Management portal offers RMM, Data Backup & Restore and Endpoint Security features to MSPs and IT Pros who need an efficient tool to help them manage easily IT infrastructures and ensure Business Continuity.

Thanks to RG System, you are able to prevent incidents, remotely fix issues, backup data, restore them in case of disaster and protect endpoints.

The RMM module has been developed from scratch, and we have chosen to embed leader technologies Dell EMC Avamar and Bitdefender in our backup and security modules.

At RG System, we Make IT Easy!

RG System Overview

Cost

Starting from
USD 1.50/month

Pricing options

Free Trial
Subscription
Value for money

From $1.50/agent/month
Pay as you go - No commitment


RG System Features

Devices
Business size
S M L
Markets
Australia, Brazil, Canada, Europe, Mexico and 3 others, Middle-East and Africa, United Kingdom, United States
Supported Languages
English, French

Screenshots

RG System screenshot: Dashboard Overview
RG System screenshot: Dashboard Overview RG System screenshot: Data Backup RG System screenshot: Automation RG System screenshot: Alerting RG System screenshot: Ticketing RG System screenshot: Windows Update

RG System Reviews

RG System Reviews

Overall rating
4.8
/
5
Excellent
10

Very good
2

Average
0

Poor
0

Terrible
0

Value for Money
4.8
Features
4.9
Ease of Use
4.9
Customer Support
4.7
100% recommended this app
Gerard R.

Is a very good Product


Emmanuel T.

User friendly

Ready to use solution. I Did not have to install anything on our servers. Really easy for deploy and the agent take no bandwidth. It also comes with Free usage to log. Really convenient to! Totally worth it.


Guillermo R.

The best friend of every IT department

RG System is critical for monitoring, securing, and optimizing your business IT architecture. Ensuring that everything stays in working order is easier with our functionality rich solution that can alert our IT staff about anomalies early and often.
RG System can proactively and automatically gather data about the network, and practically any device present on it, giving our IT staff information about problems before someone from your business reports the issue via phone or email.
RG System is a network management solution that gives us insights on your infrastructure servers and workstations health status. Once the agent is installed on the equipment to monitor, which takes less than 5 minutes, it is able to provide us with real time data: disks status, memory usage, backup jobs status, antivirus status and so on. This data is then analyzed and displayed as charts on a unique Dashboard.


Tom O.

Fantastic tools to help manage and secure IT infastructure

RG System has helped us grow our managed service business smoothly.

The remote control, alerts, inventory management and anti-virus are particularly good.

The support is excellent and the developers really listed to their customer.


Samo A.

Effective System

We needed a platform to protect our IT infrastructure and content data. We found RG to be a user-friendly means to do this and thus far were happy with the results. Would recommend.


Gerard R.

Is a very good Product

Used Daily for 6-12 months
Reviewed on 17/05/2017
Review Source: GetApp

Pros

Is a very easy tools to Adminitred a network with differents customers. Coming with a great security level.
As well now me compagny is able to provid Anti-virus and Backup in a easy way.
We can monitoring ours customers very fast and so simple, for the Backup you just need to setup a Politie and in the next few minutes you can backup your customers, the anti-virus work in the same way.
I really liked.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Emmanuel T.

User friendly

Reviewed on 05/04/2016
Review Source: Capterra

Ready to use solution. I Did not have to install anything on our servers. Really easy for deploy and the agent take no bandwidth. It also comes with Free usage to log. Really convenient to! Totally worth it.

Response from RG System

Thank you Emmanuel for your review, should you have any question do not hesitate to contact us and we'll be happy to help you.

Rating breakdown

Ease of Use
Customer Support

Guillermo R.

The best friend of every IT department

Reviewed on 01/11/2016
Review Source: Capterra

RG System is critical for monitoring, securing, and optimizing your business IT architecture. Ensuring that everything stays in working order is easier with our functionality rich solution that can alert our IT staff about anomalies early and often.
RG System can proactively and automatically gather data about the network, and practically any device present on it, giving our IT staff information about problems before someone from your business reports the issue via phone or email.
RG System is a network management solution that gives us insights on your infrastructure servers and workstations health status. Once the agent is installed on the equipment to monitor, which takes less than 5 minutes, it is able to provide us with real time data: disks status, memory usage, backup jobs status, antivirus status and so on. This data is then analyzed and displayed as charts on a unique Dashboard.

Response from RG System

Thank you Mr Rodriguez for your review. Should you have any question do not hesitate to contact us and we'll be happy to help you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Tom O.

Fantastic tools to help manage and secure IT infastructure

Reviewed on 27/04/2016
Review Source: Capterra

RG System has helped us grow our managed service business smoothly.

The remote control, alerts, inventory management and anti-virus are particularly good.

The support is excellent and the developers really listed to their customer.

Response from RG System

Thank you Mr O'Callaghan. Should you have any question, do not hesitate to contact us and we'll be happy to help you.

Rating breakdown

Ease of Use
Customer Support

Samo A.

Effective System

Reviewed on 07/04/2016
Review Source: Capterra

We needed a platform to protect our IT infrastructure and content data. We found RG to be a user-friendly means to do this and thus far were happy with the results. Would recommend.

Response from RG System

Hello Mr Ayoub, we thank you for your review. Should you have any question don't hesitate to contact us and we'll be happy to help you.

Rating breakdown

Ease of Use
Customer Support

User recommendation
9.4/10
Based on 12 user ratings
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RG System Pricing

RG System Pricing

Starting from
USD 1.50/month
Free Trial
Subscription
Value for money

From $1.50/agent/month
Pay as you go - No commitment

From $1.50/agent/month
Pay as you go - No commitment

Value for Money
4.8/5
Based on 12 user ratings
Compare value for money rating with alternatives
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RG System Features

RG System Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Permission Management
Real Time Data
Real Time Monitoring
Reporting & Statistics
Role-Based Permissions
Third Party Integration
Workflow Management
Features
4.9/5
Based on 12 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for RG System

Additional information for RG System

Key features of RG System

  • Agile development
  • All-in-one Dashboard
  • Automatic reports
  • Automatic update
  • Data duplication on-premise and in the Cloud
  • Full SaaS, web based system
  • Incident ticketing
  • Mobile app
  • Multi-tenant structure
  • Quick and easy to install
  • Real time alerting 24/7
  • Real time monitoring
  • User friendly interface
  • Users management

Benefits

Centric portal
Easy-to-use interface
30 days free trial
No commitment
Top support service

RG System FAQs

RG System FAQs

Below are some frequently asked questions for RG System.

Q. What type of pricing plans does RG System offer?

RG System offers the following pricing plans:

Starting from: USD 1.50/month

Pricing model: Subscription

Free Trial: Available

From $1.50/agent/month Pay as you go - No commitment

Q. What are the main features of RG System?

RG System offers the following features:

  • Agile development
  • All-in-one Dashboard
  • Automatic reports
  • Automatic update
  • Data duplication on-premise and in the Cloud
  • Full SaaS, web based system
  • Incident ticketing
  • Mobile app
  • Multi-tenant structure
  • Quick and easy to install
  • Real time alerting 24/7
  • Real time monitoring
  • User friendly interface
  • Users management

Q. Who are the typical users of RG System?

RG System has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does RG System support?

RG System supports the following languages:

English, French

Q. What type of pricing plans does RG System offer?

RG System has the following pricing plans:

Subscription

Q. Does RG System support mobile devices?

We do not have any information about what devices RG System supports

Q. What other apps does RG System integrate with?

We do not have any information about what integrations RG System has

Q. What level of support does RG System offer?

RG System offers the following support options:

Knowledge Base, Online Support, Phone Support, Video Tutorials