Highrise

4.5 (132)
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Simple CRM for tracking leads and managing follow ups

About Highrise

Highrise is a straightforward and simple CRM which provides a set of basic features to give you what you need and NOT what you don't.

With Highrise you can store and share lead and contact information with your team members through a central database of contact profiles. You can import leads directly from Outlook, Gmail, Excel, MailChimp and other 3rd party apps.

You can use Highrise to send emails directly to clients and store important emails, attaching them to contact profiles so you have all their information in one place. You can also attach important documents and files and attachments such as contracts.

Highrise lets you create follow ups and tasks, assign tasks to team members, track your tasks and receive reminders via email or SMS to carry out tasks. Colleagues can add notes to contacts for review by other team members. Custom privacy settings let you decide which information your share with whom.


Key benefits of Highrise

  • Contact management: Store lead and company information by entering data or easily importing from your email, Excel or 3rd party apps.

  • Task management: Create follow ups, assign tasks to teammates, track the progress of tasks and set alerts and reminders.

  • Email management: Store important emails and attach them to contacts. Reply to your emails directly within Highrise.

  • Document management: Attach documents and files to lead and contact profiles and within Highrise.

  • Privacy settings: Decide which information to mark as private for only you to view or select specific team members to share information with.

  • Multiple 3rd party integrations: Including Zapier, Wufoo, LiveChat, PieSync, Olark, Formstack, Constant Contact, Freshbooks, Bidsketch, Cyfe, Picreel, Help Scout, and many more.

  • Images

    Highrise Software - See all of the latest activity at a glance
    Highrise Software - Prioritize and get stuff done with easy tasks and follow ups
    Highrise Software - View an entire lead or contact history on one page
    Highrise Software - Keep up even when you're on the go with our iOS and Android apps
    Highrise Software - Add notes and link follow ups and tasks to them as needed
    Highrise Software - Olark and Highrise integration is just one of our many integrations
    View 7 more
    Highrise video
    Highrise Software - See all of the latest activity at a glance
    Highrise Software - Prioritize and get stuff done with easy tasks and follow ups
    Highrise Software - View an entire lead or contact history on one page
    Highrise Software - Keep up even when you're on the go with our iOS and Android apps
    Highrise Software - Add notes and link follow ups and tasks to them as needed
    Highrise Software - Olark and Highrise integration is just one of our many integrations

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    Reviews

    Overall rating

    4.5 /5
    (132)
    Value for Money
    4.5/5
    Features
    4.2/5
    Ease of Use
    4.5/5
    Customer Support
    4.4/5

    Already have Highrise?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 132
    Kate
    Kate
    Overall rating
    • Industry: Mental Health Care
    • Company size: 201–500 Employees
    • Used for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Life Saving Tool

    Reviewed on 07/12/2017

    As with any tool the data is only as good as what you input into it - but as long as you take the...

    As with any tool the data is only as good as what you input into it - but as long as you take the time upfront to input the data then it can be a lifesaver later!

    Pros

    You can link people together by company
    Link email to notes on individuals
    Reminders to follow up with people
    great value for price
    If you set up a common data entry rule and how it is input it is SO WONDERFUL to pickup where another team member left off. You can see all activity.

    Grant
    Overall rating
    • Industry: Computer Software
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    My Favorite CRM — For a Team of One

    Reviewed on 09/01/2018

    Pros

    As an entrepreneur this is my favorite CRM for new startups. It is so easy to use, and is optimized for keep track of contact information and previous communication. As a solo salesperson this is all you really need.

    Cons

    It doesn't support the amount of deal flow that a more robust CRM like Pipedrive or Salesforce supports. It has the ability to track deals, but doesn't organize them into reports or swim lanes like Pipedrive does.

    Caitlin
    Overall rating
    • Industry: Hospitality
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Only for very basic CRM use

    Reviewed on 09/11/2017

    Pros

    HR is fairly easy to use and I've found your customer service reps to be friendly and helpful

    Cons

    The functionality of HR is just not up to snuff for our business. Perhaps most important is the lack of ability to perform search queries based on search criteria/tags. This CRM definitely is only fit for very small/low budget businesses or those with little experience/need for a robust CRM.

    Kate
    Kate
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Very End-User Friendly

    Reviewed on 18/10/2018

    Pros

    There's not a lot of nooks and crannies. What you see is what you get. :)

    Cons

    I wish there were more integrations with other softwares and ticketing softwares.

    David
    David
    Overall rating
    • Industry: Computer Software
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Over the years, Highrise has always been a great tool for me to manage my project leads and...

    Reviewed on 07/12/2017

    Pros

    I am not a sales person, I am a developer, but Highrise makes it easy for me to keep track of things. It's integration into email, the way I work, makes it a breeze to use.

    Cons

    I've used software in the past (a now defunct site) that aggregated info scraped from google, twitter, Facebook and LinkedIn to give me more insight into the contacts that I had. I would like at least a little bit of that automation in Highrise.

    Showing 5 reviews of 132 Read all reviews

    Highrise FAQs

    Below are some frequently asked questions for Highrise.

    Highrise offers the following pricing plans:

    • Starting from: USD 24.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Highrise Basic: $24/month Up to 6 users 5,000 contacts 10 deals 5GB storage Highrise Plus: $49/month Up to 15 users 20,000 contacts Unlimited deals 15GB storage Highrise Premium: $99/month Up to 40 users 30,000 contacts Unlimited deals 30GB storage Highrise Max: $149/month Unlimited users 50,000 contacts Unlimited deals 75GB storage

    Highrise has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200

    Highrise supports the following languages:

    English

    Highrise supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Highrise integrates with the following applications:

    Act-On, ActiveCampaign, Benchmark Email, Bidsketch, Billomat, Briefcase, Centreli, ClickDesk, Constant Contact, Contactually, Direct Mail Manager, DirectIQ Email Marketing, E-goi, Easy Insight, EazyBI Cloud, Formidable Forms, Formstack Forms, FreshBooks, Freshdesk, Geckoboard, Get Satisfaction, Gravity Forms, HappyFox Chat, Help Scout, HubSpot CRM, Image Relay, Jotform, Just Add Content, LiveAgent, LiveChat, Mad Mimi, Mailchimp, Mimiran CRM, NiftyQuoter, Olark, OnSIP, One Call Now, Operations Hub, Osmosis, Prefinery, Proposable, Proposify, RedCritter, Ring.io, Sendloop, TeamSupport, Userlike, ValueOps, VendorRisk, VerticalResponse, Wufoo, Xero, YAROOMS, Yesware, Zapier, Zendesk Suite

    Highrise offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

    Related categories

    See all software categories found for Highrise.