
About ADP Workforce Now
ADP Workforce Now is a complete, cloud-based human capital management and talent management solution for companies with more than 50 employees. Built from the ground up with a single database, the fully integrated ADP Workforce Now suite features Human Resources, Payroll, Benefits, Talent Management, Time & Labor Management and HR Analytics capabilities. From payroll to proactive compliance to managing employees across borders, ADP Workforce Now frees HR teams from mundane tasks so they can focus on their people and drive business results. Plus, Workforce Now integrates simply and securely with other best-of-breed HR and business applications through convenient APIs and the ADP Marketplace.
ADP Workforce Now includes a native ADP mobile app (available on iOS and Android) for employee and manager self-service.
ADP Workforce Now equips users with the tools not just to track HR information, but to help manage the workforce and make data-driven decisions. Functionality can be added as needed, as businesses grow.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to ADP Workforce Now
Key benefits of ADP Workforce Now
Business size
Deployment
- Cloud-based
- On-premises
Markets
Canada, United States
Supported Languages
English, French, Spanish
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to ADP Workforce Now
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Features
Total features of ADP Workforce Now: 87
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Reviews
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- Industry: E-Learning
- Company size: 201-500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ADP Work Force Now Review
Reviewed on 10/03/2021
I had a great experience using the software it gives a wholistic view of where your paycheck goes!
I had a great experience using the software it gives a wholistic view of where your paycheck goes!
Pros
ADP Workforce now is an extremely user friendly software that enables clients to accurately keep track of their paychecks in digital form. The software keeps track of tax, deductions and retirement contributions and presents them in an easy to understand visual format. You are also able to change information related to your deductibles etc. from the online platform
Cons
Despite the great features it can be difficult to find what you are looking for in this software. Someone new to this software will feel somewhat overwhelmed by the many drop down menus presented on the home screen. This software is also one of the more pricey options available on the market.
- Industry: Business Supplies & Equipment
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Not intuitive enough
Reviewed on 21/07/2022
Tedious and frustrating software that needs to be nuanced
Tedious and frustrating software that needs to be nuanced
Pros
Dashboard for employees looks nice and gives a good overall status of pay and year to date details
Cons
Hard to use overall for employees, we get a lot of complaints. Scheduling is tedious and needs to offer better calendars that are easily integrated
- Industry: Construction
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Not a good option for smaller companies
Reviewed on 09/06/2022
Not great. Customer service is a joke without a dedicated service team, which you can only get by...
Not great. Customer service is a joke without a dedicated service team, which you can only get by meeting a certain size threshold or paying roughly four times the monthly rate for basic service. They are constantly changing the theme/formatting of the website (at least twice a year), so you have to relearn things often.
Six months ago I had a call with them to explore adding the Applicant Tracking and Performance Management modules, and they ended up presenting me with the biggest suite possible without 12 other pieces I didn't need (which was going to increase our annual cost on the system by 3 times, or $40k). When asked to quote me on just the 2 modules I wanted, they literally said "what is your budget? that will help us determine the price." Very backwards approach.
Pros
Lots of customization in reporting and accesses
Cons
Very obvious that they acquired many pieces along the way - isn't a seamless product. For example, if you are building a report and search for "pay rate", three different options come up. Several updates (like employee state taxes) require you to make the change in multiple spots instead of changing it once and that cascading to all impacted areas.
- Industry: Government Administration
- Company size: 201-500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Worth the Money!
Reviewed on 27/05/2022
It has been great, the implementation team and standard support are always very quick to resolve...
It has been great, the implementation team and standard support are always very quick to resolve issues.
Pros
Payroll was quite the process before having an all in one system for time and attendance and payroll processing. Now it is very smooth and having all of our employee data in one place is great!!
Cons
It is a more expensive option but the expandability for future growth and top rate security offset this in my opinion.
Reasons for Choosing ADP Workforce Now
Needed a payroll provider after we switched to a need accounting systemSwitched From
QuickBooks TimeReasons for Switching to ADP Workforce Now
Pricing, features, and ability to meet needs after growth- Industry: Nonprofit Organization Management
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review of ADP Workforce Now
Reviewed on 21/07/2022
I am satisfied with the overall experience I have using ADP Workforce Now and would definitely...
I am satisfied with the overall experience I have using ADP Workforce Now and would definitely recommend the software to anyone.
Pros
I really like that ADP Workforce Now is one system instead of the 3 systems I was using before. This means there is no need to look up information in different systems and has completely eliminated the use on interfaces.
Cons
There are times where our client service team are hard to get a hold of and we will need to be transferred between departments. Sometimes this makes productivity hard when you spend a long amount of time on the phone.
ADP Workforce Now FAQs
Below are some frequently asked questions for ADP Workforce Now.Q. What type of pricing plans does ADP Workforce Now offer?
ADP Workforce Now offers the following pricing plans:
- Starting from:
- Free Trial: Not Available
ADP Workforce Now offers multiple pricing packages depending on business size: 1-49 employees: Essential, Enhanced, Complete, HR Pro 50+ employees: Payroll Essentials, HR Plus, Hiring Advantage, Performance Plus Please contact ADP for full pricing information.
Q. Who are the typical users of ADP Workforce Now?
ADP Workforce Now has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does ADP Workforce Now support?
ADP Workforce Now supports the following languages:
English, French, Spanish
Q. Does ADP Workforce Now support mobile devices?
ADP Workforce Now supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ADP Workforce Now integrate with?
ADP Workforce Now integrates with the following applications:
Microsoft Outlook, Oracle Cloud HCM, QuickBooks Desktop Enterprise, QuickBooks Online Advanced, SAP Concur, Sage Intacct
Q. What level of support does ADP Workforce Now offer?
ADP Workforce Now offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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