ADP Workforce Now

Cloud based Human capital management (HCM) suite

About ADP Workforce Now

ADP Workforce Now is a complete, cloud-based human capital management and talent management solution for companies with more than 50 employees. Built from the ground up with a single database, the fully integrated ADP Workforce Now suite features Human Resources, Payroll, Benefits, Talent Management, Time & Labor Management and HR Analytics capabilities. From payroll to proactive compliance to managing employees across borders, ADP Workforce Now frees HR teams from mundane tasks so they can focus on their people and drive business results. Plus, Workforce Now integrates simply and securely with other best-of-breed HR and business applications through convenient APIs and the ADP Marketplace.

ADP Workforce Now includes a native ADP mobile app (available on iOS and Android) for employee and manager self-service.

ADP Workforce Now equips users with the tools not just to track HR information, but to help manage the workforce and make data-driven decisions. Functionality can be added as needed, as businesses grow.

Key benefits of ADP Workforce Now

  • Fewer employee questions – easy self-service tools like our top-rated mobile app provide access to W2s, timecards, paychecks, onboarding, benefits enrollment, and more.

  • Less manual data entry – your updates sync automatically to payroll, benefits and dozens of other systems.

  • Competitive pricing – options designed to meet your specific needs.

  • Unmatched expertise – with over 70 years of experience, ADP has served organizations across nearly every industry.

  • Automated alerts – to help prevent costly errors.

  • Compliance with confidence – over 2,500 specialists actively monitor regulatory changes and focus on helping you meet your compliance needs.

  • Trusted – more than 70,000 businesses rely on ADP Workforce Now to get their payroll, HR, benefits, talent management, time & labor management, and compliance done right.

  • Devices

    Business size

    S M L

    Markets

    United States, Canada

    Supported Languages

    English, French, Spanish

    Images

    Talent Profile: HR
    Reports Example: Compliance
    HR: Personal Profile
    HR: Statutory Compliance
    Analytics Example - dashboard
    Benchmarking: sample (compensation explorer)
    ADP Mobile App sample
    Branded Career Center: Recruitment
    Payroll example
    View 10 more
    ADP Workforce Now video
    ADP Workforce Now video
    ADP Workforce Now screenshot: Talent Profile: HR ADP Workforce Now screenshot: Reports Example: Compliance ADP Workforce Now screenshot: HR: Personal Profile ADP Workforce Now screenshot: HR: Statutory Compliance ADP Workforce Now screenshot: Analytics Example - dashboard ADP Workforce Now screenshot: Benchmarking: sample (compensation explorer) ADP Workforce Now screenshot: ADP Mobile App sample ADP Workforce Now screenshot: Branded Career Center: Recruitment ADP Workforce Now screenshot: Payroll example

    Features

    Total features of ADP Workforce Now: 57

    • API
    • Accounting Integration
    • Active Directory Integration
    • Activity Dashboard
    • Ad hoc Reporting
    • Application Integration
    • Attendance Management
    • Attendance Tracking
    • Audit Trail
    • Automated Scheduling
    • Background Screening
    • Benchmarking
    • Benefits Management
    • COBRA Administration
    • Career Development Planning
    • Certification Tracking
    • Clock In / Out
    • Compensation Management
    • Compliance Management
    • Custom Fields
    • Customizable Reporting
    • Electronic Payments
    • Employee Database
    • Employee Portal
    • Employee Profile
    • Employee Self Service
    • Enrollment Management
    • Expense Claims
    • Expense Tracking
    • Geolocation
    • Goal Setting / Tracking
    • HIPAA Compliance
    • Job Management
    • Jobs Board Integration
    • Labor Management
    • Leave Tracking
    • Multi-Currency
    • Multi-Language
    • Organizational Charting
    • Overtime Tracking
    • Payroll Integration
    • Payroll Management
    • Performance Appraisal
    • Permission Management
    • Productivity Reporting
    • QuickBooks Integration
    • Real Time Analytics
    • Recruitment Management
    • Reporting & Statistics
    • Self Service Portal
    • Self-Enrollment
    • Sick Leave Tracking
    • Talent Acquisition
    • Template Management
    • Time Clock
    • Time Off Requests
    • Vacation Tracking

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    Reviews

    Overall rating

    4.4 /5
    (4,913)
    Value for Money
    4.1/5
    Features
    4.3/5
    Ease of Use
    4.2/5
    Customer Support
    4.1/5

    Already have ADP Workforce Now?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 4,913
    Jessica B.
    Overall rating
    • Industry: Consumer Services
    • Company size: 201-500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Simple features

    Reviewed on 30/08/2020

    overall a good program and super user friendly. I've had people tell me they enjoy this more then...

    overall a good program and super user friendly. I've had people tell me they enjoy this more then the previous program we used.

    Pros

    easy to use features, end user friendly, creates easy recruitment, great outsourcing amazing appearance

    Cons

    customer service is a little lag and needs more features that's all the negative I've got on this one

    Phillip C.
    Overall rating
    • Industry: Veterinary
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    ADP User

    Reviewed on 27/11/2020

    My overall experience has been excellent. Their customer service is knowledgeable and skilled. I...

    My overall experience has been excellent. Their customer service is knowledgeable and skilled. I do not wait long when I need to reach them. They have been critical to my business navigating the COVID-19 crisis. I would have made countless blunders if not for their HR and accounting departments knowledge of the COVID guidelines and policies. Very impressed with ADP and will continue to use them in my office.

    Pros

    Everything is very seamless and contained. The tabs are self-explanatory and easy to navigate. You can gather all the info you need for an individual from the same page. Quick and easy to learn. Processes that can be cumbersome on other systems flow smoothly with ADP's system

    Cons

    I do not have any cons. Minor things that I wanted improved in the past have all been handled with periodic updates and patches.

    Rachel R.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Spectacular Customer Service

    Reviewed on 16/02/2021

    We are a growing business and it has been very helpful to have ADP to help us with payroll.

    We are a growing business and it has been very helpful to have ADP to help us with payroll.

    Pros

    The Software is very easy to use and set up.
    I am most impressed with their 24/7 Customer Service and my favorite feature is the call back. No more waiting on hold for hours, no more dropped calls and frustration. I can place a call to the help desk input my call back information and they will call me back.

    Cons

    There was a flaw when the system was set up for Service Hours and Non Service Hours and it was not caught until 6 months later and we had to do a large pay out to our employees because of this.
    Also I was very excited to see that they will help you set up an Employee Handbook and Policies and Procedures, however you do have to pay extra to have this service.

    Liam M.
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    A Lot of Buck for Little Bang

    Reviewed on 24/07/2019

    To piggyback off the last response, the overall experience was quite poor when it came to the...

    To piggyback off the last response, the overall experience was quite poor when it came to the actual resource navigation of the site. As I took this role over managing this system, it became apparent that there was a very limited amount of knowledge as to what information this system even held, let alone how to actually access it.

    To take it one step further, these types of scenarios became more difficult as if there was a situation that hadn't been encountered before, only the administrator was able to handle that particular issue on behalf of the employee. Multiple times when employees attempted to handle benefit package errors/changes and were unable to make any effect.

    This said, if it were a personal issue, sometimes employees problems would go unresolved in lieu of having to have someone else handle that problem for them through support.

    Pros

    The software and services that ADP provides are some of the most wide ranging and highly customizable you can find on the market. Being the largest name, they're able to bring in partners quickly and therefore have a good amount of integrations and other employee resources that you won't be offered through smaller providers.

    For example, the Life Mart package for employee discount programs is easily one of the most missed pieces of our prior platform (wasn't able to find comparable tool at similar price point).

    Cons

    The navigation and overabundance of links (that generally lead to the same place) make this software very hard to use. On the home screen alone, there were over 30 different options of where you could go from that screen and not a ton of specificity enough to make you confidence that you're even going to the right place.

    Theres a lack of actual substance that bothers me. Outside of creating reporting based on the information within the system, the system itself is more or less a portal that connects all these other insurance and investment platforms. The system itself doesn't really do as much as you'd expect for what you pay for. If you're a massive organization and have daily applications of the reporting the system generates, I'm sure it would change things a bit but for your typical small company, it's a bit too deep of a package for their to be so little customization.

    Karen C.
    Overall rating
    • Industry: Retail
    • Company size: 1,001-5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    HRIS System

    Reviewed on 29/12/2020

    Overall my ADP Workforce now experience has been excellent.

    Overall my ADP Workforce now experience has been excellent.

    Pros

    ADP provides useful modules for the HRIS needs. The Payroll, HR and Benefits management modules are most useful and critical for our needs. Our dedicated support person is top tier and very helpful. Not always something that smaller companies can find. We are fortunate to be a PE firm and have that additional ADP support.

    Cons

    Each module costs and can be pricy. Modules should be bundled and priced accordingly. Also once you buy a module, it seems like the transition to implementation drops off until you remind them you want to move forward with implementation.

    Showing 5 reviews of 4,913 Read all reviews

    ADP Workforce Now FAQs

    Below are some frequently asked questions for ADP Workforce Now.

    ADP Workforce Now offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Not Available

    Contact ADP for full pricing information.

    ADP Workforce Now offers the following features:

    • ACA administration
    • API library
    • Analytics
    • Benchmarking
    • Benefits administration
    • Cloud based storage
    • Compensation
    • Compliance
    • Create user permissions
    • Demo version
    • Employee wellness
    • Global human capital management
    • HR Analytics
    • HR outsourcing services
    • Human resource management
    • Manager and employee self-Service
    • Mobile friendly
    • Multi-lingual service
    • Online support
    • Open Enrollment
    • Payroll
    • Performance Management
    • Recruitment
    • Reporting
    • Scalable plans
    • Talent management
    • Time and attendance
    • Web based dashboard

    ADP Workforce Now has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

    ADP Workforce Now supports the following languages:

    English, French, Spanish

    ADP Workforce Now supports the following devices:

    Android, iPhone, iPad

    ADP Workforce Now integrates with the following applications:

    Cronforce, HRMatrix, Iconixx, Jobvite, Jostle, Performance Pro, PiiQ by Cornerstone, Sage Intacct, Synerion, iCIMS Talent Cloud

    ADP Workforce Now offers the following support options:

    Knowledge Base, Online Support, Phone Support, Video Tutorials, FAQs, Forum

    Related categories

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