--- description: Learn more about Ameyo. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Ameyo Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Ameyo](/software/10033/ameyo-communication-suite) # Ameyo Canonical: https://www.getapp.com.au/software/10033/ameyo-communication-suite Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/10033/ameyo-communication-suite?page=2) > An all-in-one customer interaction suite powering over a billion interactions worldwide > > Verdict: Rated **4.2/5** by 100 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Ameyo Ameyo call center software technology offers complete call management solution including functionalities like Predictive Dialer, ACD, IVR system, Voice Logger, CRM integration, and reporting dashboard. Key benefits that Ameyo adds to your business are listed below: - Inbound Solution - With Ameyo Intelligent Routing, exceed customer expectations by deriving maximum value out of each customer interaction and achieve operational efficiency. - Outbound Solution - For proactive outreach, a call center solution with multi-channel capabilities is imperative. This is crucial for initiating targeted campaigns and business growth. - CTI Integration - Achieve new levels of agent productivity to deliver consistent customer service and experience with our business tool. -Monitoring \& Reporting - Ameyo reporting and analytics tool allow enterprises to calculate overall contact center productivity and individual agent performance to achieve optimum business results. -Business Continuity - With Ameyo Contact Center Solution, put an end to operational silos and get the assurance of business continuity. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 100 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ameyo - **Location**: Gurgaon, India - **Founded**: 2013 ## Commercial Context - **Pricing Details**: Contact sales for a custom quote - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile) - **Supported Languages**: Arabic, English, French, German, Portuguese, Spanish - **Available Countries**: Australia, Bahrain, Botswana, Brunei, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, China, Djibouti, Egypt, Equatorial Guinea, Ethiopia, Gabon, Gambia, Ghana, India, Indonesia and 45 more ## Features - AI Copilot - API - Activity Dashboard - Activity Tracking - Alerts/Escalation - Auto-Dialer - Automated Routing - Automatic Call Distribution - Autoresponders - Blended Call Center - CRM - Calendar Management - Call Center Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing ## Integrations (6 total) - Freshdesk - Salesforce Sales Cloud - SugarCRM - Talisma CRM - Zendesk Suite - Zoho CRM ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software) ## Related Categories - [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software) - [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software) - [IVR Software](https://www.getapp.com.au/directory/289/ivr/software) - [Contact Centre Software](https://www.getapp.com.au/directory/593/contact-center/software) - [Predictive Dialer Software](https://www.getapp.com.au/directory/849/predictive-dialer/software) ## Alternatives 1. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4081 reviews) 2. [Ringover](https://www.getapp.com.au/software/117547/ringover) — 4.7/5 (876 reviews) 3. [Convoso](https://www.getapp.com.au/software/8280/cloud-predictive-dialer) — 4.5/5 (391 reviews) 4. [DialedIn CCaaS](https://www.getapp.com.au/software/104279/chasedata) — 4.8/5 (325 reviews) 5. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1786 reviews) ## Reviews ### "One stop for solution" — 5.0/5 > **Manish** | *4 March 2022* | Media Production | Recommendation rating: 10.0/10 > > **Pros**: The software comes with a complete suite for your customer services needs, this is the best thing I like about ameyo, this provides and ends end visibility and also avoid the hassle of integrating any third-party software > > **Cons**: Not come up with anything so far, there are some features like chat which I am yet to explore ----- ### "Ameyo is helping our Bank in many ways." — 4.0/5 > **Bayarbaatar** | *7 March 2022* | Banking | Recommendation rating: 7.0/10 > > **Pros**: I actually likes Ameyo's great support. They are available at all time like 24/7. They always helps on our software incidents and problems. Overall the software is easy to use. But first time you look at this software. I actually didn't know what to do. But after a week I learned how to use use it. > > **Cons**: Ameyo actually needs audit log that very easy to use who changed something on somewhere. We have some problems on our front-end. some buttons doesn't work and there is some spelling mistake. ----- ### "Feedback || Byjus" — 3.0/5 > **vishwanath** | *2 March 2022* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: user friendly and easy integration of CRM, Supervisor monitoring tool, > > **Cons**: Application issues (depend on the release) > > service team need to improve. The dialer is not enough capable to fulfil Byjus requirement ----- ### "Review" — 5.0/5 > **Bolanle** | *2 March 2022* | Outsourcing/Offshoring | Recommendation rating: 10.0/10 > > **Pros**: The features are easy to use and understand Its makes working in contact centre fun > > **Cons**: There is nothing bad about product its top notch ----- ### "Ameyo Is a best software for call management." — 5.0/5 > **Lucky** | *21 February 2023* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The most useful thing is we can reroute the call to any department on a single time. Its easy to track the call recording and calling time. We can easily add multiple Campaign for monitoring the call and resolve the concern. > > **Cons**: Every thing is fine. It works absolutely fantastic. > > Its fabulous to use Ameyo, I will suggest to others also to use Ameyo. Is is very useful in service and customer satisfaction related organization. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/10033/ameyo-communication-suite?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/10033/ameyo-communication-suite) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data