ADP TotalSource
About ADP TotalSource
ADP TotalSource is a human resource management and benefits administration platform developed by ADP. The HR platform lets you manage taxes, payroll, employee health care, workers' compensation, compliance, and employee benefits, all in fully automated processes, thus enabling you to focus on other areas of your business. ADP TotalSource identifies these important features of running a business so business owners/founders can avoid being faced with legal penalties for non-compliance. ADP TotalSource includes service support from assigned experts to work as a human resource, payroll, benefits, compliance, and tax business partner.
ADP TotalSource PEO (Professional Employer Organization) services acts as a complete human resource management department within your business, enabling you to view complete transparency of payroll and tax reports - allowing you to focus on other growing aspects of your company.
ADP manages critical HR management and employee benefits administration responsibilities. As a result, you will benefit from:
<li>Expertise and intelligence: Gain a trusted advisor to help your organization proactively manage your employees.
</li><li>Risk Management: Share responsibilities with a leading authority on employment risk.
</li><li>Scalability: Be able to scale up or down with a minimal impact on your infrastructure.
</li><li>Purchasing: Optimize your employee services and benefits offerings with the clout of a Fortune 500® company.
ADP Total Source human resources outsourcing helps reduce the burdens of HR management and benefits administration so the principals can focus on building business. In addition, a strategic HR business partner dedicated to your business provides the advice and guidance to help you make the best decisions for your business.</li>
Key benefits of ADP TotalSource
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- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Consistently easy to use and glitch-free
Reviewed on 04/05/2021
I recommend this to anyone looking to manage their employees across a larger scale with a software...
I recommend this to anyone looking to manage their employees across a larger scale with a software that takes a seamless, simple, effective, not the most basic but no superfluous bells and whistles gumming up the works approach and hits it out of the park with flawless functionality.
Pros
I used this for keeping track of my hours, benefits, and payroll as an employee of a large public school system. The ease of use and organization of this software were well developed and user friendly. Not only was it simple to use without being "in your face" but it was reliable, as in, consistently working and never had an issue or malfunction.
Cons
It could have used a person touch either from the user side where customization is possible or from the company where I had a contact person or human I could have reached if needed...however that is just splitting hairs, besides, if the software never breaks then you dont need tech support or a company contact person, right?
- Industry: Primary/Secondary Education
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good Service, somewhat costy
Reviewed on 09/10/2024
Pros
Our Business Partner and, Payroll specialist do a wonderful job assisting us and making the whole process flow smoothly. Responsive and quick to resolve issues, we know any issues will be handled quickly, professionally with a friendly attitude.
Our Business Partners always do a great job helping with making Benefit selections and open enrollment.
The on-line system is fairly straight forward, and there is always our team we can contact if we run into any challenges.
Cons
Pricing model being percentage based does mean that when we raise salaries ADP's fee increases the same percentage.
Alternatives Considered
QuickBooks EnterpriseReasons for Switching to ADP TotalSource
Familiarity with ADP for payroll, ADP reputation as leader in workspace- Industry: Entertainment
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Some Concerns
Reviewed on 03/10/2024
50/50 Some departments are very well run and some are very bad
50/50 Some departments are very well run and some are very bad
Pros
Our Hr and Payroll reps are wonderful and helpful
Upgraded platfom is very easy to find things
During COVID the reporting was spot on
Cons
Tax department and 401 (k) department are horrible.
Mylife Advisor is not as expected with help
Reasons for Switching to ADP TotalSource
Was here when I started the boss did not want to change- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Essential element -
Reviewed on 21/10/2024
ADP is an essential element in our operation - excellent partner. Our HR representative [sensitive...
ADP is an essential element in our operation - excellent partner. Our HR representative [sensitive content hidden] is amazing.
Pros
Great resource for both our administration and staff.
Cons
There can be some wait time issues for services - but they are never too long.
- Industry: Mining & Metals
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Corporate size benefits for a Small Business.
Reviewed on 09/10/2024
Excellent experience. Used them for many years now. Very happy with the program they offer.
Excellent experience. Used them for many years now. Very happy with the program they offer.
Pros
Quality Corporate size benefits at a competitive cost.
Cons
Sometimes problem resolution using the portal isn't the quickest
Alternatives Considered
InsperityReasons for Switching to ADP TotalSource
Benefit offering better compared to offering from InsperityADP TotalSource FAQs
Below are some frequently asked questions for ADP TotalSource.Q. What type of pricing plans does ADP TotalSource offer?
ADP TotalSource offers the following pricing plans:
- Free Trial: Not Available
Contact ADP for pricing information.
Q. Who are the typical users of ADP TotalSource?
ADP TotalSource has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ADP TotalSource support?
ADP TotalSource supports the following languages:
English, Spanish
Q. Does ADP TotalSource support mobile devices?
ADP TotalSource supports the following devices:
Q. What other apps does ADP TotalSource integrate with?
We do not have any information about what integrations ADP TotalSource has
Q. What level of support does ADP TotalSource offer?
ADP TotalSource offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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