--- description: Learn more about ADP TotalSource. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ADP TotalSource Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Benefits Administration Software](/directory/254/benefits-administration/software) > [ADP TotalSource](/software/100319/adp-totalsource) # ADP TotalSource Canonical: https://www.getapp.com.au/software/100319/adp-totalsource Page: 1 / 20\ Next: [Next page](https://www.getapp.com.au/software/100319/adp-totalsource?page=2) > ADP TotalSource is a full-service professional employment organization (PEO) that provides hands-on expert guidance and HR technology. From HR, benefits, 401(k), payroll, tax and workers' comp, to compliance, hiring, onboarding and more. > > Verdict: Rated **4.2/5** by 457 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ADP TotalSource ADP TotalSource provides comprehensive benefits administration support that combines benefits technology with personalized service. We help manage employee benefits enrollment, eligibility, life event changes and benefits administration through a single solution. Employees have access to self-service tools to review plan options, enroll in benefits, make qualifying life event updates and access benefits information throughout the year. Clients are supported by dedicated benefits specialists who provide guidance, answer benefits-related questions and help navigate enrollment processes and administrative requirements. By combining benefits administration technology with ongoing expert support, ADP TotalSource helps businesses simplify benefits management, reduce administrative burden and deliver a more seamless benefits experience for employers and employees. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 457 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ADP - **Location**: Roseland, US - **Founded**: 1942 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: ADP TotalSource pricing is personalized for each client, as several factors are considered, including benefits, HR, workers’ compensation and more. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 360 Degree Feedback - 401(k) Tracking - ACA Reporting - AI/Machine Learning - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Alerts/Notifications - Applicant Tracking - Approval Process Control - Attendance Management - Benefits Administration Outsourcing - Benefits Dashboard - Benefits Management - COBRA Administration - Calendar Management - Chatbot - Client Portal ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Benefits Administration Software](https://www.getapp.com.au/directory/254/benefits-administration/software) ## Related Categories - [Benefits Administration Software](https://www.getapp.com.au/directory/254/benefits-administration/software) - [HR Software](https://www.getapp.com.au/directory/256/human-resources/software) - [Payroll Software](https://www.getapp.com.au/directory/259/payroll/software) - [Onboarding Software](https://www.getapp.com.au/directory/730/onboarding/software) - [PEO Software](https://www.getapp.com.au/directory/3015/peo/software) ## Alternatives 1. [Rippling](https://www.getapp.com.au/software/112141/rippling) — 4.9/5 (4836 reviews) 2. [BambooHR](https://www.getapp.com.au/software/20517/bamboohr) — 4.6/5 (3460 reviews) 3. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5298 reviews) 4. [Paylocity](https://www.getapp.com.au/software/102695/webpay) — 4.3/5 (1848 reviews) 5. [Paycom](https://www.getapp.com.au/software/8195/paycom) — 4.4/5 (1343 reviews) ## Reviews ### "Financial management services by ADP." — 5.0/5 > **Er Avinash** | *11 September 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Very convenient method of managing payroll. I like the feature that can login anytime and keep track on our salary records, HR, benefits across the things. > > **Cons**: It's difficult to understand some of features like managing taxes. I would love if reports will become more easily for benefits. Customer support is not very responsive. > > ADP Total source helps me every month to find my payroll details, my leave counts, my exception and tax deduction information very easily from one portal. It is very simple to use just login, and it starts working. ----- ### "Knowledgeable and friendly staff" — 5.0/5 > **Anne** | *2 July 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The ablility to call someone directly for assistance on matters that come up in our business that need attention. > > **Cons**: Sometimes file x documents that are uploaded are not attended to in a timely fashion. Then company is billed for missed documents. > > Experience is excellent, with knowledgeable people that are able to answer questions and address concerns. ----- ### "adp totalsource" — 3.0/5 > **Ryan** | *10 October 2025* | Legal Services | Recommendation rating: 5.0/10 > > **Pros**: payroll and my hrbp. if I leave the platform I would like to take them with me to where ever we take our services > > **Cons**: tax assistance, i have met multiple instances where things are filed behind and have began accruing interest and fines > > 50/50, payroll and hrbp are great, lacking in the other areas such as taxes, unemployment reporting and taxes ----- ### "Mostly good; but inconsistent." — 4.0/5 > **Kendra** | *27 March 2025* | Defense & Space | Recommendation rating: 6.0/10 > > **Pros**: One stop shopping for payroll, benefits, etc. Our benefits advisor is very responsive. The current payroll advisor is a significant improvement over the prior one. Service has improved in the last year; during COVID (2020) and for a few years after, it was often quite spotty. > > **Cons**: Site is often difficult to navigate. Delays on getting clear information on tax items (e.g., ERTC, Mass PFML) and sometime on benefits information. > > I don't love ADP, but the price is right. The service has gotten better in the last year. ----- ### "Reflections on ADP Services" — 4.0/5 > **Chau** | *8 July 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Personally, I’ve found the platform easy to navigate and incredibly user-friendly. It saves me a lot of time when running payroll, and their customer service has been excellent—most of my questions get resolved promptly when I call. I also appreciate how they keep me informed about changes to laws and regulations, and their support with HR matters has been invaluable, especially when we’ve faced challenges with difficult employee situations. > > **Cons**: For me, the main drawbacks are the payroll costs and the limited benefits options. The plans tend to be pricey, and unfortunately, the premiums have increased year after year. I’d appreciate more choices and better value in that area. > > Overall, ADP delivers solid service and meets my needs when it comes to payroll and employee benefits. I’ve found the platform reliable and supportive. I’d be glad to continue working with ADP, provided their fees remain stable going forward. ----- Page: 1 / 20\ Next: [Next page](https://www.getapp.com.au/software/100319/adp-totalsource?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/100319/adp-totalsource) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data