Jive

Jive

Commmunication & collaboration solutions for your business

3.7/5 (22 reviews)

Jive Overview

Jive-n provides an online collaboration space to share knowledge and documents, communicate with coworkers and search and find relevant content, news and people within the company. Users can set up department specific portals so that each team have access to their own news, resources and content.

Communication tools include a searchable employee directory to locate people by expertise, skill and reputation. Jive-n provides the ability to create blog posts to share knowledge. Users can see how many people have read a blog post, as well as how many people have viewed an announcement, and who has shared on the information. Jive-n helps users to understand how well teams are communicating, see if messages have reached their target audience, and if they have had the desired effect.

Further enterprise social networking tools offered by Jive-n include live activity streams, groups and discussions. Use Jive-n to assign tasks to coordinate with documents, groups and discussions. See all project information from one place, including stakeholders, key assets and deadlines.

Real-time communication tools allow users to edit and read documents at the same time, as well as see who's viewing the same document in that moment. Users can chat with online users, invite people into a private discussion, and then turn this discussion into a sharable document.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, India, Latin America, Middle-East and Africa, United Kingdom, United States

Supported Languages

Dutch, English, French, German, Spanish

Jive Reviews

Overall rating
3.7/5
68% positive reviews
4
Excellent
11
Very good
5
Average
1
Poor
1
Terrible
Amber L.

Best VOIP Phone Service Ever!

Used Daily for 2+ years
Reviewed on 27/09/2019
Review Source: Capterra

My overall experience has been great. Everything works as expected and as it should. No complaints

Pros

No dropped calls, no cracked voices no issues with caller not hearing me but I can hear them. The customer service is awesome! They will log onto my computer to show me how to do something if I am having issues figuring something out. They are committed to helping me until a resolution is reached.

Cons

There is nothing that I don't like about this software. I have hardly had any issues but any issues o have had they have been able to resolve for me.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Needs Tons of Governance

Used Weekly for 2+ years
Reviewed on 27/11/2018
Review Source: Capterra

A lot of the issues with this system may be experienced with most intranet services of its kind, but it's important to keep in mind. If you're going to implement Jive, especially at a large enterprise, it's important to have strong governance rules from the start regarding versioning of content, and who is allowed to upload content and where. People in my organization frequently complain that it's hard to find what they are looking for.

Pros

It's quite easy to upload content to Jive, and I find it useful for finding individuals in my organization

Cons

This system quickly becomes a mess without proper governance. It's highly open-ended, which can be great, but in a large organization the system can quickly become loaded with content and it's hard to find what you need quickly, and to know if it's up-to-date. I find the alerts a bit clunky as well.

Rating breakdown

Ease of Use

Likelihood to recommend

5.0/10
Wolf W.

Good value but could use work

Used Daily for 1-5 months
Reviewed on 08/10/2019
Review Source: Capterra

We were using Truly before and although the call quality was not as consistent, I preferred the interface. Much cleaner and minimal.

Pros

As far as call quality goes, it has been great. Very consistent. Have not had any issues with it. Pretty intuitive to use.

Cons

I don't like having to manually dial in a number to enter a queue and to call again to leave the queue to set your availability. There should be a more automated way of doing this. Sometimes, it will disconnect me from the queue. I wish I had quick and easy visibility as to when I'm connected or disconnected.

Rating breakdown

Ease of Use

Likelihood to recommend

7.0/10
Bassem A.

Jive - Work in Progress

Used Daily for 2+ years
Reviewed on 27/06/2018
Review Source: SoftwareAdvice

Pros

Jive offers our firm an easy and convenient means of communication, documentation, and support. The platform has a lot of different features for page setups.

Cons

It does require a bit of a learning curve to put the website together. It does also require some thought on the creator's behalf as to how to provide easy access to the users.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

7.0/10
Julia B.

Decent but needs newer, more exciting features

Used Daily for 6-12 months
Reviewed on 20/11/2018
Review Source: SoftwareAdvice

Pros

Decent features and functionality and easy to use IF you know how to code. Good pricing and nice that they now have a mobile version that works well - many other intranet software platforms do not have mobile capabilities.

Cons

The product leans too much on users' ability to code HTML/CSS. To make your intranet pages pop and look professional, it shouldn't require jumping through so many hoops. They should have more responsive widgets built into the platform because the front-end usually ends up being well organized but a bit one dimensional. Would be nice if it were set up similarly to Wordpress.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

6.0/10

Jive Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact Jive Software directly for pricing information.

Jive Features

  • API
  • Activity Dashboard
  • Automatic Notifications
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Document Management
  • Document Storage
  • Search Functionality
  • Third Party Integration

  • Access Control
  • Activity Tracking
  • Chat
  • Customizable Branding
  • Drag & Drop Interface
  • File Management
  • Permission Management
  • Projections
  • SSL Security

Additional information for Jive

Key features of Jive

  • 3rd party integrations with Office, SharePoint, Salesforce
  • Activity streams
  • Advanced gamification module
  • Ask questions and give feedback
  • Create company blogs
  • Department specific portams
  • Detailed user communication activity data
  • Document collaboration
  • Employee directory
  • Enterprise social network
  • Enterprise-wide content and people search
  • Impact metrics
  • Jive inbox for all streams incl. Facebook, Chatter, Yammer
  • Post demo videos
  • Post onboarding and benefits info
  • Real-time chat and private messaging
  • Reporting and performance insights
  • Shared communication portal
  • Smart recommendations
  • Task management

Benefits

  • Jive integrates with a number of apps including Outlook, Office, SharePoint, Salesforce, Box, Evernote, email and any web-based app.

  • The Jive inbox consolidates all communication and social streams into one – from Exchange, Gmail, Dropbox, Yammer, Chatter, Evernote, Facebook, Twitter, RSS feeds and more.

  • Share Jive activities, documents and features with partners, colleagues and agencies.

  • Choose from dozens of business apps as add-ons to the core Jive product.

  • Open APIs and support for industry standards (including OpenSocial, Open Graph, Activitystreams. and SAML)

  • Jive’s advanced gamification module allows users to create personalized experiences with missions, competitions, badges and rewards.

  • Jive business analytics measure the performance and productivity of staff.

  • Advanced tasks by Producteev integrates with Jive to allow users to assign and track tasks.

  • Jive FAQs

    Below are some frequently asked questions for Jive.

    Q. What type of pricing plans does Jive offer?

    Jive offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Contact Jive Software directly for pricing information.

    Q. What are the main features of Jive?

    Jive offers the following features:

    • 3rd party integrations with Office, SharePoint, Salesforce
    • Activity streams
    • Advanced gamification module
    • Ask questions and give feedback
    • Create company blogs
    • Department specific portams
    • Detailed user communication activity data
    • Document collaboration
    • Employee directory
    • Enterprise social network
    • Enterprise-wide content and people search
    • Impact metrics
    • Jive inbox for all streams incl. Facebook, Chatter, Yammer
    • Post demo videos
    • Post onboarding and benefits info
    • Real-time chat and private messaging
    • Reporting and performance insights
    • Shared communication portal
    • Smart recommendations
    • Task management

    Q. Who are the typical users of Jive?

    Jive has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Jive support?

    Jive supports the following languages:

    Dutch, English, French, German, Spanish

    Q. What type of pricing plans does Jive offer?

    Jive has the following pricing plans:

    Subscription

    Q. Does Jive support mobile devices?

    Jive supports the following devices:

    Android, iPhone

    Q. What other apps does Jive integrate with?

    Jive integrates with the following applications:

    AppFusions, Badgeville, Bitium, Bunchball Nitro, Kapost, LoginRadius, Lucidchart, Oracle Eloqua, SocialChorus, Wrike

    Q. What level of support does Jive offer?

    Jive offers the following support options:

    Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials