QuickBooks

Accounting & business management for small businesses

4.5 /5 (16637 reviews) Write a Review!

QuickBooks Overview

What is QuickBooks?

QuickBooks is a complete enterprise management and assessment software tool which enables users to coordinate their entire financial portfolio. Users can view all inbound and outbound sales, track inventory, manage payroll, process tax payments, coordinate distribution, all via the one mobile friendly dashboard. Online support and video tutorials are available to assist users and oncall QuickBooks team members are available to help from initial setup to ongoing enquiries. QuickBooks comes complete with 3 customizable packages and a free 30 day trial.

QuickBooks allows users to work from anywhere on multiple devices. Users can access and manage their books from their computer, laptop, tablet, or smartphone anytime they want, as well as create access privileges so that colleagues or accountants can login and work with their data online. Users can also create and send custom online invoices from any device. The QuickBooks Online Mobile app automatically stores data in the cloud and syncs across devices, making it easy to manage business tasks on-the-go. Other important features include expense tracking, accounting reports, and cash flow management. QuickBooks also supports automatic backups and data security.

QuickBooks Overview

Cost

Starting from
USD 10.00/month

Pricing options

Free Trial
Subscription
Value for money

Self-employed: $10/month

Simple Start package: $15/month

Essentials package: $40/month

Plus package: $60/month


QuickBooks Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

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QuickBooks video QuickBooks video QuickBooks video QuickBooks screenshot: Track sales transactions QuickBooks screenshot: Check income and expenses at-a-glance QuickBooks screenshot: Check account balance and visualize income and expense data QuickBooks screenshot: Access QuickBooks on laptop and mobile QuickBooks screenshot: Understand business activity with a company snapshot QuickBooks screenshot: Visualize profit & loss, as well as income and expense data QuickBooks screenshot: Manage payments online, and track due dates QuickBooks screenshot: Check transaction list, or vendor details QuickBooks screenshot: Generate and access reports on any device QuickBooks screenshot: Generate budget overview

QuickBooks Reviews

QuickBooks Reviews

Overall rating
4.5
/
5
Excellent
9928

Very good
5486

Average
968

Poor
141

Terrible
114

Value for Money
4.3
Features
4.4
Ease of Use
4.3
Customer Support
4.1
93% recommended this app
Jay M.

Moved from Authorize . net

Extremely easy sign-up process with no BS or hidden fees and months to month contract.

However the customer support team tends to not be first in particular areas.


Verified Reviewer

Crucial Part of Any Successful Business

I have been able to do much better cost-analysis and budgeting using QB. My company's "health" can be monitored regularly that shows me things such as what expenses I need to cut or reduce or what types of services should I be selling more of that show higher profitability. Overall, I am very happy and will continue to learn and utilize it every day. Thanks Intuit!


Ryan G.

Okay for what it does, unfortunately so many bugs in QuickBooks Online...

As I said, it's such a powerful platform of services and tools that it's hard not to give this software a decent rating, but the price increases and bugginess are just a big frustration. If they could get at least one of those two fixed, I would be a much happier user.


Donna A.

Very Happy with this software.

Saves us on postage since we can email our invoices. If you make a mistake there seems to always be a way to correct without any problems.


Joy beth F.

If I could find a cheaper easier product I would switch in a heartbeat.

It’s a love hate relationship! I hate paying so much each month to use it, I hate waiting for my money when people pay my invoices. I love that I have a method to track my miles and my invoices, but I would like a more cost effective method.


Jay M.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Moved from Authorize . net

Used Daily for 1-5 months
Reviewed on 19/11/2019
Review Source: Capterra

Extremely easy sign-up process with no BS or hidden fees and months to month contract.

However the customer support team tends to not be first in particular areas.

Pros

For 1% with a Of $10 a day you can transfer an ACH payment into your bank account immediately versus having it go in five days like a normal ACH bank to bank transfer would take. The software is extremely user friendly with modern UI.

Cons

I wanted to set up recurring billing for my clients where they were also invoiced every month but billed automatically. For whatever reason the rep that I got on the phone with had no idea what I was talking about no matter how I worded it

I hopped on a chat but eventually I live chat with a customer support rep simply asking the difference between a sales receipt and a recurring bill yeah I was pretty much on this chat for an hour before I gave up and told the guy I was going to just call in the morning. The customer support team is not first in every aspect of their own software because I guess there’s software is pretty I hopped on a chat but eventually I live chat with a customer support rep simply asking the difference between a sales receipt and a recurring bill and I was pretty much on this chat for an hour before I gave up and told the guy I was going to just call in the morning.

The customer support team is not first in every aspect of their own software because I guess their software is pretty immense.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Environmental Services
Company size: 2-10 Employees

Crucial Part of Any Successful Business

Used Daily for 2+ years
Reviewed on 09/06/2020
Review Source: Capterra

I have been able to do much better cost-analysis and budgeting using QB. My company's "health" can be monitored regularly that shows me things such as what expenses I need to cut or reduce or what types of services should I be selling more of that show higher profitability. Overall, I am very happy and will continue to learn and utilize it every day. Thanks Intuit!

Pros

The best features of this software is that it is WEB-BASED and my bookkeeper can CONTINUALLY UPDATE it so that I have real-time data. Quickbooks (QB) SYNCS VERY ACCURATELY with my current CRM system for sales and scheduling which provides me with the ability to create reports from QB that I can use when analyzing profit/loss and balance sheet info.

Cons

The software is relatively easy to use, but I would like to see MORE VIRTUAL ASSISTANCE so that I can use more of the many features that QB has that can help my business.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Ryan G.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Okay for what it does, unfortunately so many bugs in QuickBooks Online...

Used Daily for 2+ years
Reviewed on 19/03/2020
Review Source: Capterra

As I said, it's such a powerful platform of services and tools that it's hard not to give this software a decent rating, but the price increases and bugginess are just a big frustration. If they could get at least one of those two fixed, I would be a much happier user.

Pros

The software really is powerful and for what it claims to do, it does the technical things quite well. From importing our banking, credit card and payroll transactions to sending out invoices, those usually happen quite seamlessly. And for an integrated solutions, we also use their payment processing service so that customers can pay invoices in one click as well as their payroll service, it's hard to find a package that does everything like this.

Cons

Unfortunately, the QuickBooks Online software is horribly buggy. Whether we're using it in a browser (we've tried them all) or using their 'native program' which is just their own browser window dressed up and dumbed down a bit, the number of times we get errors vs. the software doing what we want it to is staggering. I find that it's not even worth leaving the program open, because I almost always have to restart it to get it to actually load the screen I want nearly every time. It's so frustrating because it never seems to get any better. On top of that, they always seem to be raising the price and now that we're so locked in, we don't have much of a choice but to stay.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 6.0/10

Donna A.
Industry: Farming
Company size: 13-50 Employees

Very Happy with this software.

Used Daily for 2+ years
Reviewed on 09/04/2020
Review Source: Capterra

Saves us on postage since we can email our invoices. If you make a mistake there seems to always be a way to correct without any problems.

Pros

You can make so many different reports and is very easy to use. Once you learn one area of the software, the others on based on the same format.

Cons

Off hand the only feature I would suggest is in the vendor information for General Ledger Accounts, I personal would like 10 lines to disperse my bills. Payroll needs separate taxes and net, etc. As of right now you can only put in 3 lines.

Response from Intuit

Thank you for the review, Donna. It's comforting to know that QuickBooks offers the reporting you're looking for. We're constantly trying to improve this area of the product as we want to ensure all of the reporting methods needed are available. We've taken note of your feature suggestion and will be providing this to the product development team. Wishing you continued success and happiness with the product! -Hannah, The QuickBooks Team.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Joy beth F.
Industry: Automotive
Company size: 51-200 Employees

If I could find a cheaper easier product I would switch in a heartbeat.

Used Weekly for 6-12 months
Reviewed on 13/05/2020
Review Source: Capterra

It’s a love hate relationship! I hate paying so much each month to use it, I hate waiting for my money when people pay my invoices. I love that I have a method to track my miles and my invoices, but I would like a more cost effective method.

Pros

Being able to create invoices and track my mileage while cleaning up my personal budget at the same time.

Cons

The cost, and waiting for my money to get to my bank. Any other app your money appears within hours maybe a day or two but QuickBooks holds your money for a full week, 5 business days so if you get paid on a Friday you won’t have access to the funds until a week later on that Monday so two weekends later. Which I know there are business’s that are fluid and waiting for their money is no big deal but my business uses my money to purchase the products I need to do the job.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

User recommendation
8.5/10
Based on 16,637 user ratings
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QuickBooks Pricing

QuickBooks Pricing

Starting from
USD 10.00/month
Free Trial
Subscription
Value for money

Self-employed: $10/month

Simple Start package: $15/month

Essentials package: $40/month

Plus package: $60/month

Self-employed: $10/month

Simple Start package: $15/month

Essentials package: $40/month

Plus package: $60/month

Value for Money
4.3/5
Based on 16,637 user ratings
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QuickBooks Features

QuickBooks Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4.4/5
Based on 16,637 user ratings
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Categories

Additional information for QuickBooks

Additional information for QuickBooks

Key features of QuickBooks

  • 1099's creation
  • 128-bit SSL encryption
  • Access control
  • Accounting integration
  • Accounting management
  • Accounting reports
  • App integration
  • Auto synchronization
  • Automated billing
  • Automatic backups
  • Automatic reminders
  • Bill processing
  • Billable hours
  • Billable hours tracking
  • Billing & invoicing
  • Budgeting & forecasting
  • Cash flow management
  • Client management
  • Currency conversion
  • Customer invoices
  • Customizable billing
  • Customizable reports
  • Customizable templates
  • Data security
  • Drag & drop interface
  • Electronic payments
  • Estimating
  • Expense tracking
  • Import/export from Excel
  • Inventory coordination
  • Inventory management
  • Inventory tracking
  • Invoice management
  • Invoice processing
  • Invoices
  • Local tax rate management
  • Mobile integration
  • Multi-currency
  • Multiple user accounts
  • Online banking
  • Payroll integration
  • Payroll management
  • Performance reports
  • Pipeline reports
  • Process management
  • Purchase order management
  • Real time analytics
  • Real time monitoring
  • Receipt management
  • Receipt scanning
  • Records management
  • Recurring billing
  • Reporting & statistics
  • Risk alerts
  • Sale tracking
  • Sales analytics
  • Tax management / filing
  • Vendor management
  • Video support
  • W-2 preparation

Benefits

  • Billing, invoicing and banking: QuickBooks lets users access, view and manage their business's complete online financial portfolio as well as processing payroll, managing tax returns and mobile payments.

  • Inventory management and accessibility: QuickBooks lets users track and manage their inventory and coordinate distribution in order to assess productivity/transportation as well as create user permissions.

  • Platforms and integrations: QuickBooks is fully optimized for mobile devices and has incorporated specific mobile applications to ensure users can manage their business functions on the go and make use of an array of integrations.

  • Packages and plans: QuickBooks comes complete with 3 initial plans, monthly and annual payments, and all plans are completely scalable. Online QuickBooks consultants are on call to assist users through the purchase process and will guide users through initial inception.

  • Support and assistance: QuickBooks has a dedicated support team to ensure your enquiries are sought to. There are also numerous video tutorials and forums available online

  • QuickBooks FAQs

    QuickBooks FAQs

    Below are some frequently asked questions for QuickBooks.

    Q. What type of pricing plans does QuickBooks offer?

    QuickBooks offers the following pricing plans:

    Starting from: USD 10.00/month

    Pricing model: Subscription

    Free Trial: Available

    Self-employed: $10/month Simple Start package: $15/month Essentials package: $40/month Plus package: $60/month

    Q. What are the main features of QuickBooks?

    QuickBooks offers the following features:

    • 1099's creation
    • 128-bit SSL encryption
    • Access control
    • Accounting integration
    • Accounting management
    • Accounting reports
    • App integration
    • Auto synchronization
    • Automated billing
    • Automatic backups
    • Automatic reminders
    • Bill processing
    • Billable hours
    • Billable hours tracking
    • Billing & invoicing
    • Budgeting & forecasting
    • Cash flow management
    • Client management
    • Currency conversion
    • Customer invoices
    • Customizable billing
    • Customizable reports
    • Customizable templates
    • Data security
    • Drag & drop interface
    • Electronic payments
    • Estimating
    • Expense tracking
    • Import/export from Excel
    • Inventory coordination
    • Inventory management
    • Inventory tracking
    • Invoice management
    • Invoice processing
    • Invoices
    • Local tax rate management
    • Mobile integration
    • Multi-currency
    • Multiple user accounts
    • Online banking
    • Payroll integration
    • Payroll management
    • Performance reports
    • Pipeline reports
    • Process management
    • Purchase order management
    • Real time analytics
    • Real time monitoring
    • Receipt management
    • Receipt scanning
    • Records management
    • Recurring billing
    • Reporting & statistics
    • Risk alerts
    • Sale tracking
    • Sales analytics
    • Tax management / filing
    • Vendor management
    • Video support
    • W-2 preparation

    Q. Who are the typical users of QuickBooks?

    QuickBooks has the following typical customers:

    Small Business, Large Enterprises, Freelancers, Mid Size Business

    Q. What languages does QuickBooks support?

    QuickBooks supports the following languages:

    English

    Q. What type of pricing plans does QuickBooks offer?

    QuickBooks has the following pricing plans:

    Subscription

    Q. Does QuickBooks support mobile devices?

    QuickBooks supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does QuickBooks integrate with?

    QuickBooks integrates with the following applications:

    AnytimeCollect, Avalara, ChargeOver, Field Harmony, Finale Inventory, IT Pro Dashboard, Livetecs, Time Tracker, Timesheets.com, When I Work

    Q. What level of support does QuickBooks offer?

    QuickBooks offers the following support options:

    FAQs, Forum, Online Support, Phone Support, Video Tutorials, Knowledge Base