FieldEZ

#1 Most Affordable Field Service Management Software

4.8 /5 (63 reviews) Write a Review!

FieldEZ Overview

What is FieldEZ?

FieldEZ field service management software is a full-suite of tools designed for end-to-end operations of small to medium sized field teams. FieldEZ has an extensive lists of modules for : advanced scheduling, work order management, invoicing & billing, attendance management, leave management, SLA management, Customer feedback capture and feedback and more.

FieldEZ also has advanced features including auto-scheduling, route optimization, business process configuration and customization as well as integration to other software like QuickBooks and Salesforce CRM.

FieldEZ Overview

Cost

Starting from
USD 15.00/month

Pricing options

Free Trial
One Time License
Subscription
Value for money

30-Day Free | No setup costs | No minimum user requirement | Volume discounts for large user base


FieldEZ Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India
Supported Languages
English

Media

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FieldEZ video FieldEZ screenshot: View nearby customers and jobs from the mobile, along with driving directions and route FieldEZ screenshot: Intuitive Job list page, with one-touch access to update, reschedule and add parts FieldEZ screenshot: Comprehensive list of features on mobile: Track jobs, customers, attendance, expenses, locations, and more! FieldEZ screenshot: Easy to use location management on mobile, for customers and users FieldEZ screenshot: Auto-calculate distance traveled and arrive at expense reimbursements FieldEZ screenshot: Intuitive and highly functional Gantt chart scheduler, with daily, weekly and map-based views FieldEZ screenshot: Details reports and Dashboards FieldEZ screenshot: All your job and customer information in an easy-to-read format on iOS and Android mobile FieldEZ screenshot: Capture stock and inventory information from mobile and sync to warehouse / ERP systems seamlessly FieldEZ screenshot: Map-based scheduler: Real-time view of users customers and tickets on the map

FieldEZ Reviews

FieldEZ Reviews

Overall rating
4.8
/
5
Excellent
53

Very good
9

Average
1

Poor
0

Terrible
0

Value for Money
4.7
Features
4.7
Ease of Use
4.8
Customer Support
4.7
98% recommended this app
Balaji S.

Easy to Use


Mahadevan K.

It is very easy to use and giving more front end customisation feature.


Arun P.

Easy to use


Abdul H.

Best App to Handle the Field Call and also Help to achieve the SLA


Verified Reviewer

Awesome App for to keep attendance records offline/online


Balaji S.

Easy to Use

Used Daily for 1+ year
Reviewed on 20/11/2017
Review Source: GetApp

Pros

It's an absolute masterpiece of software. Very regularly updated, impeccable customer support, infinite subtasks, revision history for files. So many things. Tasks can exist in multiple locations for genius organizing, time logs with comments... never ending features. 99% rock solid. This is very useful for Sales and service - Field person's.

Cons

Can't make workspaces publicly viewable Expensive if you want all the features.
Hard to get even a small non profit discount.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mahadevan K.

It is very easy to use and giving more front end customisation feature.

Used Daily for 2+ years
Reviewed on 02/05/2018
Review Source: Capterra

Pros

This software reduces our call coordinator time to follow up field support team as it will give immediate filed updates through mobile app. We can track our filed support team to get more productivity. It is very easy to do front end customization whenever requires.

Cons

We are expecting more in-built reporting feature from the tool. For online e-reports , it would be good if we have online template like XML format template within tool to customise and create instead using Adobe software to create the form.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Arun P.
Industry: Hospital & Health Care
Company size: 10,001+ Employees

Easy to use

Used Daily for 1-5 months
Reviewed on 16/10/2018
Review Source: SoftwareAdvice

Pros

This app is a all in one solution. Marking attendance with instant location and time and also with selfie is best benefit.

Cons

Selfie and location not showing in iPhone so it is difficult to track weather it is showing exact locations or not.
Sometimes the app gets hang that is very disappointing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Abdul H.

Best App to Handle the Field Call and also Help to achieve the SLA

Used Daily for 2+ years
Reviewed on 04/05/2018
Review Source: Capterra

Pros

Attaching the CCFR and Camera Option which will help to identify the Spare and this will help us to take necessary action on call

Cons

Some time after doing backup in server Sync getting stop due to tis engineer are not able to see the new call landing to there portal and also we are notable to close the call as well this need to be fixed at the earliest

Rating breakdown

Value for Money
Ease of Use
Customer Support

Verified Reviewer
Company size: 51-200 Employees

Awesome App for to keep attendance records offline/online

Used Daily for 2+ years
Reviewed on 07/06/2018
Review Source: Capterra

Pros

The features like online/offline attendance, tracking, and offline sync, to track the customer location accurate on the map. Easy to apply leave and claim the expense.

Cons

General bugs fixes and waiting for more features updates to make the work more and more easier for user and improve the iPad efficiency

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.2/10
Based on 63 user ratings
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FieldEZ Pricing

FieldEZ Pricing

Starting from
USD 15.00/month
Free Trial
One Time License
Subscription
Value for money

30-Day Free | No setup costs | No minimum user requirement | Volume discounts for large user base

30-Day Free | No setup costs | No minimum user requirement | Volume discounts for large user base

Value for Money
4.7/5
Based on 63 user ratings
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FieldEZ Features

FieldEZ Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4.7/5
Based on 63 user ratings
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Categories

Additional information for FieldEZ

Additional information for FieldEZ

Key features of FieldEZ

  • Attendence management through mobile
  • Bank grade security for access and storage
  • Billing
  • CRM
  • Customer Feedback and Signature
  • Customized Reporting
  • Customized workflows - easy to configure
  • Dashboards
  • Drag-and-Drop scheduling
  • Electronic Payments
  • Invoicing
  • Job Scheduling
  • Map based features
  • QuickBooks Integartion + other accounting software
  • Quote Management
  • Real-time job tracking
  • Salesforce Integration + other CRM and ERP
  • Work Order Management
  • Works in Offline mode
  • Works on any mobile phone and tablet

Benefits

INCREASE REVENUE:
*Better efficiency - you employees do more jobs in lesser time, and with better first-fix rates
*Reduce your service team's paperwork : improve morale, and employee retention

REDUCE COSTS:
*We have apps that work on any device : iOS, Android, Windows, Java - so that you use the best device for your exact requirement
*Optimise your field team - schedule and track your team in real-time

EXCITE CUSTOMERS:
* Reach customer and resolve quicker
* Gather feedback and alert manager on any service concerns instantly
* Invoice and bill directly from your mobile device.
* Electronic payments on mobile

FieldEZ FAQs

FieldEZ FAQs

Below are some frequently asked questions for FieldEZ.

Q. What type of pricing plans does FieldEZ offer?

FieldEZ offers the following pricing plans:

Starting from: USD 15.00/month

Pricing model: One Time License, Subscription

Free Trial: Available

30-Day Free | No setup costs | No minimum user requirement | Volume discounts for large user base

Q. What are the main features of FieldEZ?

FieldEZ offers the following features:

  • Attendence management through mobile
  • Bank grade security for access and storage
  • Billing
  • CRM
  • Customer Feedback and Signature
  • Customized Reporting
  • Customized workflows - easy to configure
  • Dashboards
  • Drag-and-Drop scheduling
  • Electronic Payments
  • Invoicing
  • Job Scheduling
  • Map based features
  • QuickBooks Integartion + other accounting software
  • Quote Management
  • Real-time job tracking
  • Salesforce Integration + other CRM and ERP
  • Work Order Management
  • Works in Offline mode
  • Works on any mobile phone and tablet

Q. Who are the typical users of FieldEZ?

FieldEZ has the following typical customers:

Small Business, Large Enterprises, Non Profit, Mid Size Business

Q. What languages does FieldEZ support?

FieldEZ supports the following languages:

English

Q. What type of pricing plans does FieldEZ offer?

FieldEZ has the following pricing plans:

One Time License, Subscription

Q. Does FieldEZ support mobile devices?

FieldEZ supports the following devices:

Android, iPhone, iPad

Q. What other apps does FieldEZ integrate with?

FieldEZ integrates with the following applications:

Ameyo, Freshdesk, MYOB Essentials, Marketo Engage, Oracle CRM On Demand, QuickBooks Online, SAP CRM, Sage 50cloud, Xero, Zoho CRM

Q. What level of support does FieldEZ offer?

FieldEZ offers the following support options:

FAQs, Online Support, Phone Support, Video Tutorials, Knowledge Base