
SAP SuccessFactors HXM Suite
Overall rating
Filter by
Company size
Time used
270 Reviews

- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
There's always something in here you didn't know it was capable of
Reviewed on 13/03/2019
SF is great because the experience changes for each user. You can control access down to each page...
SF is great because the experience changes for each user. You can control access down to each page type and req number. It is such a great tool for recruiting and data tracking as long as you are willing to dedicate the time to learn the system.
Pros
The amount of reports and data that this software holds is amazing. You are able to track an employees progress from the second they apply to the time that they leave and everything in between. I am able to pull very specific reports, or ask that they be created. The data is there somewhere, it's just a matter of figuring out how to harness it.
Cons
You need to spend some serious time training in the underbelly of this program to make sure that you are getting your monies worth. As far as HRIS systems go, this one integrates well with other internal programs, so spend the time learning.
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Need improvement on user experience
Reviewed on 08/08/2019
It's a very capable and customizable platform for any kind of business needs but user interface and...
It's a very capable and customizable platform for any kind of business needs but user interface and performance needs to be improved.
Pros
SAP is a well-known management system which is recognized by most of companies and can be adapted for your needs without knowledge of hard programming. You can drag and drop someting to create your own system.
Cons
User interface is not friendly and it works slowly. If you use on a browser, go back future can struggle. Developers should focus to increase GUI and performance.
- Industry: Medical Devices
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Horrible UX, hight cost and lacking features (Recruiting module)
Reviewed on 25/05/2018
Pros
Nothing compared to modern ATS´s like Ponty, Workable, Teamtailor, GreenHouse etc. A nice "tell" is that during demo videos (created by actual fans/users on Youtube) the product lags and there is pauses every now and then since the pages have to load and you have to wait. Acceptable 10 years ago, not so much in 2018.
Cons
- Crap UX: Means many clicks = drags down productivity
- Setting up processes or adding a step is an actual project. Something that takes less then 2 minutes with any of the systems above
- No data visualization (unless extra module is bought). Data is everything! And it´s a really unmodern and slow process to create specific reports (again, a project in itself), and then you get a report where have to take the data and maunally use your own tools to visualize your findings.
- This is like a 15 years old recruitment system BUT it´s also expensive and you have to hire extra staff as trainers since the UX is so bad so this ads even more to the total cost.
- No built in surveys. For instance if you want to check your candidate experience and such.
The list goes on but you get the picture.
- Industry: Pharmaceuticals
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Success factors builds healthy environment to work
Reviewed on 25/02/2023
Excellent software to implement & use in any type of industry as it manages multiple things in...
Excellent software to implement & use in any type of industry as it manages multiple things in single software.
Pros
It's ease of use and mobile accessibility are the most important factors about this software, which I liked the most. It's provides one click access to payrolls,income tax , attendance, training related information.
Cons
Sometimes it takes very much time to respond to sudden commands , which makes process bit slower.

- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great HR software and for salaries & benefits
Reviewed on 14/12/2019
The employee management has improved substantially since Success Factors was implemented in my...
The employee management has improved substantially since Success Factors was implemented in my company. From training management to team management and career development, everything can be done from here, and it's mobile so, I can approve requests and track other things while on the go.
Pros
I really like that since we are using success in my company, we do almost everything related to career development and benefits and employee management in the solution. We manage our objectives, 360 evaluations, trainings, vacations, vacants and more from success.
Cons
Sometimes new releases change things in the platform and I have discovered that every now and then we lost some features we had in the past.. but new things appear so is more the benefits than the bad things.

- Industry: Airlines/Aviation
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
SAP is a very powerful ERP system but must be for smart people to be able to fully functionalit...
Reviewed on 27/05/2018
We were able to automate our Time Management system although more training is required for the...
We were able to automate our Time Management system although more training is required for the timekeepers/time Admin in order for them to fully understand and use the system to its highest functionalities.
Pros
The full integration with all modules from HR to Finance to Materials as well as its retro accounting calculation is a plus.
Cons
Reporting is quite tedious and more manual intervention required. Time Management is too complex - not simple to trouble shoot errors.

- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
SuccessFactors Review
Reviewed on 08/09/2019
It offers a great and easy platform to build a Human Resources system
It offers a great and easy platform to build a Human Resources system
Pros
It is a great Human Resources tool for clients and implementing it has been made relatively simple and straight foreward
Cons
Some of the modules/features for consultants are archaic and needs to be updated. The quarterly updates are also not always tested properly, and this tends to break some features
- Industry: Hospitality
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Review for SAP SuccessFactors HXM Suite
Reviewed on 12/01/2023
Pros
One stop best software for HR that provides amazing employee experiences and manages multiple segments to workforce. It has most advance workforce management features.
Cons
I believe that functionality wise it needs an improvement, there should be a timely software updates and The data visualization is less.
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent application for production companies
Reviewed on 02/08/2018
Pros
It is a software that allows modular growth, adjusts and parameterizes the needs of each country, has absolute control of information security, integrates different areas of the company, and has in detail all operations
Cons
It is very expensive, the implementation takes a long time, it requires the change of many processes to adapt to the best practices, the front end is not so friendly when using it. it requires very robust equipment for its implementation.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
SuccessFactors has Room for Improvement
Reviewed on 12/04/2019
Overall SuccessFactors is adequate in reviewing my job requirements, extra learning opportunities,...
Overall SuccessFactors is adequate in reviewing my job requirements, extra learning opportunities, or profile specific information. It's a bit difficult to navigate and once you've been to the place you need to go it's best to bookmark it as it may be cumbersome to get back to that spot.
Pros
SuccessFactors is easy to log into (uses AD Creds) and the front page is inviting with an overview of main pages I typically need to visit.
Cons
Navigating throughout the various places I need to go can get complicated and with all the redirects it can take a bit of time for a page to load. We have learning/courses integrated within SuccessFactors and often times progress is lost or SuccessFactors doesn't register when I close out of a window.
- Industry: Apparel & Fashion
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
SAP Human Capital Management
Reviewed on 14/12/2016
The main focus of SAP HCM is employee administration: which gives basic, personnel-related data,...
The main focus of SAP HCM is employee administration: which gives basic, personnel-related data, and leverages a centralized database that enables employees and management to access up-to-date, consistent information that supports HR- and business-related decisions.
Global employee management allows to supports processes involved in international employee relocation, including planning and preparation of global assignments to personnel administration and payroll for global employees managements.
Perfect Payroll and legal reporting which allows for large multi-regional countries payroll handling and support for legal regulations compliance with regulatory and reporting requirements.
Manager Self-Service (MSS) which provides managers with the information and application access for employee development, compensation planning (and approval), and budgeting.
Employee Self-Service (ESS) which provides employees (even if deployed globally) with the information, access, and tools to autonomously manage their own important life and work events.
Shared-Service Framework which is a multifunctional framework that allows for the same architecture to be deployed in support of HR, finance, IT, service center operations, and other business functions.
Pros
Talent management analytics: which allows for employee skill/qualification analysis; recruiting process evaluation; learning program effectiveness measures; succession program assessment; cost-benefit analyses of employee compensation programs.
Cons
Training and SOX deployment is bit difficult
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
SAP SuccessFactors Review
Reviewed on 22/07/2019
Overall usability and end user experience makes this a great solution. Because it's a Cloud based...
Overall usability and end user experience makes this a great solution. Because it's a Cloud based solution it also allows end users to transact anytime and everywhere.
Pros
The ease of change management to move over from legacy solutions to a Cloud Based solution that SuccessFactors provides end users.
Cons
The lack of a robust payroll solution. Currently end users decides to rather keep their payroll solution in SAP ECC or other software.
Alternatives Considered
Workday HCM- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
End to end Human Resources solution
Reviewed on 22/12/2019
Pros
Light weight, easy user interface, good reporting and insights , all modules - recruitment, onboarding, PMS, LMS are integrated and provide much more than ATS service.
Cons
Successfactors login creates problems sometimes because of downtime or IP related issues.
- Industry: Capital Markets
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
SAP SuccessFactors HCM - Best cloudbased HCM
Reviewed on 29/07/2019
Talent Management
Payroll
onboarding
performance reviews
Talent Management
Payroll
onboarding
performance reviews
Pros
We use this software for onboarding, Talent Management, performance review and pretty much anything to do with the HR processes including Payroll.
Cons
The only problem with this is only that this is slightly high in subscription cost.
Alternatives Considered
UKG Pro- Industry: Consumer Goods
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Some strong points
Reviewed on 22/02/2019
Pros
During my time leading succession planning/talent planning for a Fortune 500 company, we implemented the TM suite by SuccessFactors. The strong points were the active facilitation usage that business leaders experienced in meetings... meaning that as they were talking through talent planning meetings, it was incredibly easy to follow along in the system and update records/notes, and establish succession plans.
Cons
The back end reporting was difficult, and not integrated well with other modules, as well as our SAP HR system.
- Industry: Banking
- Company size: 1,001–5,000 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
SAP SuccessFactors - The HR Platform
Reviewed on 17/08/2021
SAP SuccessFactors was one stop solution for all the requirements related to HR.
SAP SuccessFactors was one stop solution for all the requirements related to HR.
Pros
SAP SuccessFactors is a total one stop solution for almost all the HR functions such as Employee on-boarding, Performance Management, Payroll etc.
Cons
As SAP SuccessFactors has a lot if functions and rolls, it is found little bit confusing to operate. If the main options made simplified, it will be great.
Alternatives Considered
Oracle PeopleSoft- Industry: Utilities
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Effective LMS with Additional Tools and Resources
Reviewed on 18/08/2020
Overall it is a useful tool that has helped us accomplish learning and development initiatives,...
Overall it is a useful tool that has helped us accomplish learning and development initiatives, performance-driven development, and much more.
Pros
It's nice to have not only your learning management system (LMS), but also your performance review and feedback system in one. We do not utilize all of it's features, but those we do are effective and is fairly easy to catch on to.
Cons
Some action items are harder to find than others and you have to search for them among the different tabs and functions under each. Some rating limitations within the system for performance if you want to customize your own rating system.
- Industry: Management Consulting
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SuccessFactors, the Samsung of the HR software world
Reviewed on 06/07/2018
If you would like to compare it to the mobile phone market, it could be seen as the Samsung in the...
If you would like to compare it to the mobile phone market, it could be seen as the Samsung in the market, whereas Workday is the Apple in the market.
SuccessFactors doesn't give the Apple kind of feeling, but by far has better (and more) options inside, whereas Workday tends to be perceived as a bit easier to some customers, while you do loose a lot of functionality.
Pros
- Highly flexible for a cloud based product;
- Offers a lot of options to customise as a customer after the implementation.
Cons
- Has a lot of features that won't be useful to a lot of customers;
- Doesn't always give you the feeling it's one system if you combine various modules.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Best out of the box Talent Management System
Reviewed on 06/06/2017
They are one of the best in HR cloud solutions.
They are one of the best in HR cloud solutions.
Pros
All HR aspects have been thought of if you are into the out-of-the-box solution then SuccessFactors is the best. very scaleable and well-integrated system. With Employee Central you can replace old HR systems with smile
Cons
If your company enforce its own standards then you need to think a lot before going to cloud. As for SuccessFactors, we faced a lot of limitations whenever we try to customize things. It is not as flexiable as promoted. Licenses costs a lot, make sure to check other competitors before moving to SuccessFactors
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Development Idea Is Successfully But User Interface Should Be Developed.
Reviewed on 13/06/2019
When you use it for application to one position in a company, you can easily upload your resume,...
When you use it for application to one position in a company, you can easily upload your resume, organize it quickly and apply. However some of the modules are not successful enough. i.e. scorecard definition and review screens don't provide a summary that you can see all items together and manage all of them with a check box. In that screen you should click item by item and update all of them manually. Only user interface needs to be updated to increase customer satisfaction.
Pros
All career items (learning / carrier / scorecard etc.) can be connected to each other.
Cons
User interface should be developed. It doesn't allow to user to check everything quickly.
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Old Fashioned HCM Program
Reviewed on 17/07/2020
It does the job but it does not please you when using it. Also, it does not allow you to create...
It does the job but it does not please you when using it. Also, it does not allow you to create your custom views, custom reports etc.
Pros
Team status reports are really useful. Vacation plan reports, office hour reports, salary reports and salary change reports.
Cons
User interface is very old fashioned and navigation within program to find correct functions and features are really hard.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SAP SuccessFactors HCM Suite in my life
Reviewed on 27/07/2021
Every week I issue notes with a repair nature and it is a very easy task to be performed by SAP....
Every week I issue notes with a repair nature and it is a very easy task to be performed by SAP. For 2 days a week I need to make inquiries of bank details from suppliers and change addresses and emails and it is also an easy activity whose platform facilitates reading and changing data.
Pros
What I like most about this site is the speed of loading each function and page opened, in addition to supporting several open at the same time. But more important is the amount of functions available for use, such as inventory control, supplier search, payment collection, among others.
Cons
Sometimes it's kind of hard to find a search function I need and I end up having to question my colleagues even though I've had access to the site for years.

- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
SAP? Nope?
Reviewed on 16/01/2019
The base its there, but unless you are running SAP everywhere it does not scale well.
The base its there, but unless you are running SAP everywhere it does not scale well.
Pros
SAP is amazing in one thing, they have an incredible amount of software, I mean they build their entire enterprise on that! Success Factors is one of them, it is a HR management/training software. Many companies use it.
Cons
However they are not very good at maintaining it. Success factors is prone to missing information, subpar support, and just straight up madness. I've had to handle tickets consecutively of missing information and just over all. It looks like a software out of 2003. It is simply garbage. It will not sync well with systems. My god its horrible. Please stay away
- Industry: Aviation & Aerospace
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
SAP HXM suite business review
Reviewed on 23/12/2022
With regards to business development and analytical approach it's one the best platform to come to...
With regards to business development and analytical approach it's one the best platform to come to a conclusion.
Pros
Data dump can be easily drawn even if it's more then an year ago
Cons
The interface can be made much more user friendly. As it might be bit difficult to understand for a new user

- Industry: Construction
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Perfect HCM Suite for a large business
Reviewed on 21/06/2018
Pros
1. User friendly
2. Self Explanatory
3. Easy to log into mobile app by just scanning bar code.
4. Vast and indepth
5. Highly customizable.
6. As an administrator, it is easy to work on.
Cons
As an administrator I find that it has taken time to integrate with SAP On premise software.
As a New user tutorial should be there. If I am not used to the cloud technologies, and not very tech savvy, it becomes difficult to adopt. Some gamified tutorials would be the best.