Wrike Reviews
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2677 Reviews
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Wrike; a comprehensive project management tool
Reviewed on 16/10/2020
Overall, we had a positive experience with the application. We deployed wrike at our desk, and able...
Overall, we had a positive experience with the application. We deployed wrike at our desk, and able to get optimum results. We were able to manage 250+ employees from a single application. With wrike we were able to track everything including project schedules, working hours, ongoing tasks with detailed reports and analytics with visualizations and work flows. So, I would prefer wrike when it comes to project management, and it has been a great asset for team collaboration and event handling.
Pros
Wrike is quick and easy to setup. It has clean interface with variant functionality. Well its initutive with smooth navigation and flexible for team collaboration where users are able to organize the workforce and utilize the resources at work.
Cons
With its rock- solid performance at work, I couldn't notice demerits with the app. However, its quite expensive when it comes to pricing. But the features we are getting up with the app purchase is at the top, and can't deny that its way better than other competitive project management tools.
Alternatives Considered
Dynamics 365Reasons for Choosing Wrike
Wrike is great for project managment, and it outruns other project managment tools in-terms of performance and simplicity of use.Switched From
monday.comReasons for Switching to Wrike
Wrike was the absolute choice for our office, as it was easy to implement and has lot of integrated features we need at work.- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
My preferred project management software is Wrike
Reviewed on 16/10/2023
Our teamwork skills allow us to complete projects and tasks efficiently. Any manager, from the...
Our teamwork skills allow us to complete projects and tasks efficiently. Any manager, from the coordinator all the way up to the vice president, can log in at any moment to observe how things are going.
Pros
When compared to other project management software, Wrike is head and shoulders above the rest. You can increase your team's productivity with the many built-in tools and integrations accessible on their platform. Easy to use and adapt to your team's needs, this application is a pleasure to work with.
Cons
Wrike is a powerful and flexible project management application, but its complexity might make it challenging to learn for some team members. Your company's Wrike instance can benefit greatly from comprehensive training and support resources.
- Industry: Civil Engineering
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Effective software for project management
Reviewed on 15/07/2024
Helps me keep track of time spent per project,so i can have better idea of where my time is best...
Helps me keep track of time spent per project,so i can have better idea of where my time is best used.
Pros
It is user friendly and easy to create a task and add all the needed information. The workflow of projects are well organized.
Cons
Sometimes managing multiple workspaces can be confusing.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Wrike - A greate alternative to Microsoft Planner, just not Microsoft Teams
Reviewed on 22/07/2021
Task and Project Management is great on Wrike, however, communication is bare bones. The issue we...
Task and Project Management is great on Wrike, however, communication is bare bones. The issue we had was that we used Wrike, but still had to use Teams for communication and collaboration. If Wrike were to be enhanced with screen sharing, messaging, and video conference even only on paid tiers, it make a better case for us that would rather collaborate and plan in one software package.
Pros
The UI/UX was superb. The font and graphics were easy on the eyes. Planning tasks and adding task was very easy once past the learning curve.
Cons
I don't like that the Gantt chart was behind a subscription paywall. The only reason I subscribed was for the Gantt chart, which was very useful.
Alternatives Considered
Microsoft ProjectReasons for Choosing Wrike
Most importantly, it was for the Gantt chart to easily visualize our projects, other large efforts, and daily tasks. Microsoft Project does have Gantt charts but can be unwieldy for smaller teams.Switched From
Microsoft To DoReasons for Switching to Wrike
Microsoft Project while robust was too much software for a small team with too much setup. It does have the necessary reporting however, Wrike was more approachable and usable for our use case.- Industry: Renewables & Environment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Wrike.Best tool in project and task management.KUDOS!!
Reviewed on 02/06/2024
Wrike helps task out projects so that we can stay on track and keep a close eye on project...
Wrike helps task out projects so that we can stay on track and keep a close eye on project profitability.
Pros
Wrike is very user friendly and great for tracking multiple projects,I especially like the Gantt chart for project management and task allocation,we use Wrike everyday and would give it a double thumbs up.Kudos!
Cons
Nothing to state as a deslike,I like how easy it is to use and set up plus the support team is topnotch in resolving any issues.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Pretty good but if you need something powerful look at others
Reviewed on 06/04/2021
Not a big fan. It gets the job done, and there's nothing really negative about it, but i do find it...
Not a big fan. It gets the job done, and there's nothing really negative about it, but i do find it lacking in powerful features.
Pros
It's easy to use, once you get an understanding of how the platform organizes data, it's fairly intuitive. I also liked that you can create your own reports, even as a regular user (not an admin), which helps with maintaining a cadence.
Cons
There is a bit of a learning curve in understanding how things are organized. The interface is pretty plain and not very attractive.
Alternatives Considered
AsanaReasons for Switching to Wrike
Our company found that Asana didn't integrate into our 'dataverse' as well as other platforms.Response from Wrike
Thank you for bringing this to our attention. We apologize that our service did not satisfy your expectations.
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Wrike: Powerful but Complex Project Management
Reviewed on 05/08/2024
It's well-suited for larger teams and complex projects, offering excellent collaboration and...
It's well-suited for larger teams and complex projects, offering excellent collaboration and customization options. However, its depth of features might be overwhelming for smaller teams or those seeking a simpler solution.
Pros
Wrike excels at comprehensive project management with robust features and customization.
Cons
Wrike can be complex for smaller teams and might have a steeper learning curve compared to simpler tools.
- Industry: Printing
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The Wrike way to manage your projects
Reviewed on 29/08/2024
Enjoyable easy experience for getting all of my different projects together
Enjoyable easy experience for getting all of my different projects together
Pros
Ease of use, lined up all my projects and I could share with everyone
Cons
App didn't work the best, and non technical users like my boss had a little troble using it
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Wrike has been a game-changer for keeping my team organized and on track.
Reviewed on 16/08/2024
Pros
I love the ease of collaboration and the customizable dashboards. It's super user-friendly.
Cons
However, the reporting features could be more robust, and the pricing is a bit on the higher side.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
My Review!
Reviewed on 30/07/2024
Pros
I like the ease of use and task management aspects
Cons
I do not have any complaints about Wrike
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Team project management software that is continually improving
Reviewed on 27/08/2020
Overall Wrike has made us much more organized as a company. Those of us who are process-oriented...
Overall Wrike has made us much more organized as a company. Those of us who are process-oriented and organized love Wrike as a project management tool. We're so invested in the platform at this point that I don't think we could ever switch to another software even if we wanted to!
Pros
Wrike is very flexible in how you use it. It has MANY different ways to view the same data (list view, table view, kanban board style, etc). It has great options for setting up dashboards, scheduling workloads, managing complex projects, time tracking and reporting on all of that data.
Collaboration is easy with inboxes, @tagging, multiple assignees, document proofing, detailed comments/descriptions, file attachments and more.
We've enjoyed the community feedback aspect of Wrike as well. They take feature suggestions from users and allow others to vote on their usefulness, ultimately becoming a part of the product. Our company has made multiple recommendations which have helped guide the features being developed.
Cons
There is a significant amount of learning and coaching required to get up and running properly in Wrike. You WILL need multiple sessions with a Wrike rep to understand all of the functionality and get your groundwork setup correctly to ensure success.
We run into occasional issues where Wrike is slow to respond or a feature doesn't seem to work properly on some days. Luckily these are temporary issues and are usually resolved quickly!
Reasons for Choosing Wrike
We utilized TaskRay as part of Salesforce, which was extremely heavy and over-complicated for our needs. Wrike fit the list of features we needed much better, and at a better price point.Switched From
TaskRayReasons for Switching to Wrike
It was hard to compare/contrast all of these products without trying each one for an extended period of time. Ultimately it came down to a "gut" feeling and I think we made the right choice overall.- Industry: Internet
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Intuitive Project Management System
Reviewed on 08/06/2022
With the aid of Wrike's help portal and chat customer service, I learned a lot in a short period of...
With the aid of Wrike's help portal and chat customer service, I learned a lot in a short period of time. With this application, you may generate databases of important information relevant to specific projects of any data type. Through the usage of its API, you may connect to, communicate to, and receive data from other programs you may already be using.
Pros
Using Wrike has helped us keep our teams on the same page when it comes to complicated projects and tasks. It has helped us integrate the product with our agile processes, manage our sprints, and generate bespoke dashboards and reporting. Creating bespoke task lists in Wrike allows me to make sure that every portion of the project is performed correctly and on time by every person that has to complete assignments. This is my favorite feature.
Cons
There is no way to set task priorities in Wrike's task management software. It is only important for a task to have a high priority setting. Because of this, it is difficult to prioritize all project activities and guide team members on which work should be completed first.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wrike Has Reformed Our Team Collaboration
Reviewed on 07/11/2022
Pros
Wrike has greatly increased our efficiency across our teams. Our department has transitioned from a fully in-office team to a fully remote team to a hybrid working environment in just two short years, and thanks to Wrike, our project schedules remained on track no matter in what environment we work. The video onboarding tools built within Wrike helped each team member get started at their own pace, and the onboarding videos themselves are quite engaging and creative. Once established, our team has effectively created a high-functioning workspace in which to manage digital and print production, campaign management, and other organization. Some of our favorite features include the following. - A Gantt chart can be created so that once a task is completed, the assignee of the next task is instantly notified that they can start working on their assigned task. The Gantt chart also automatically adjusts deadlines across all items when a campaign deployment date is updated, saving us time from having to manually update dates for each task within a project. - Calendars provide us with a way to share our email campaign deployment dates company-wide and to assess workload distribution across teams. - Dashboards can be built for personal use or for team use, and customizable widgets mean that the possibilities are endless for dashboard items to display. - Forms can be programmed to use Blueprints to create and map projects/tasks automatically once submitted.
Cons
We are a small team without a dedicated project manager, and team members are required to manage their own projects. The onboarding process was lengthy, as the tool required our team to think differently about mapping project schedules. For example, if a task is created from a blueprint and the team member doesn't individualize the name of the task, Wrike may assume that the task is the same as others with the same name. Then, that one particular task will live in multiple projects. So, when a team member marks that one task as completed, Wrike will mark it as completed in all projects. This is wonderful if intentional, but it was confusing at first to some who were accustomed to linear project management tools.There are many different ways to set up projects on Wrike, which is a benefit as much as it could potentially be cumbersome. To ensure that our team members had an understanding of where to find things on Wrike and of the expectations for how we wanted to use this project management tool, we established a staff subcommittee to create a quick-reference guide that detailed the organizational structures, processes, or settings that we agreed to as a team. It worked really well for us to have a central document outlining the folder structures and notification settings for our team in addition to the onboarding tools that Wrike provided.
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A Powerful Blank Slate, Both Good and Bad
Reviewed on 14/03/2023
As a manager, Wrike has been a struggle worth having. While my comfort level was to use a simpler...
As a manager, Wrike has been a struggle worth having. While my comfort level was to use a simpler yet more open tool like Trello, the complexity and number of our marketing campaigns/projects/events led me toward a more full-featured solution. Roll-out took a full year due to the busyness of our team, and after that first year, we scrapped everything based on what we learned and started fresh with a different taxonomy. Ultimately it's a boon for me as a manager to know that the entirety of my department's efforts are captured and managed in a single place, but it's a heavy lift for the team. The Wrike team was helpful with onboarding but didn't offer much direction; they probably would have been more helpful if we had pre-established workflows. Without a history of project management beyond a clunky spreadsheet, we were looking to Wrike to provide more robust templates and guidance in this area.
Pros
Wrike excels at what it sets out to do: manage projects. It is flexible, powerful, and full-featured enough to adapt to virtually any use case, keeping teams on the same page and on-task. The UI is fresh and modern, and the software is iterated weekly with even tiny considerations that make life easier.
Cons
Wrike is a blank slate, so determining how your busy team will leverage the tool takes a ton of effort. Its interface, while pretty, is as complex as it needs to be to conform to a bevy of use cases. The learning curve for a team is steep, and because it takes months to see benefits, adoption is an exercise in discipline. For some members of the team who struggle with the complexity, managing the tool is a burden and Wrike remains more of an obstacle than a benefit. We've also had no luck getting real-time browser notifications to work; the team either relies on far too many Wrike-generated emails or just living in the tool itself to stay up-to-date.
Reasons for Choosing Wrike
Our company is a heavy user of Office 365. While Planner and To-Do work very well and fit seamlessly into our environment, Planner is unfortunately underbaked. It is a fraction as useful as even Trello.Reasons for Switching to Wrike
My team evaluated Asana and Airtable and recommended Wrike to me. A long-time Trello fan and user, I didn't want my bias to get in the way, and I knew that Trello was likely underpowered for the variety of uses were were going to lean on the product for.- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Ideal for managing and sharing tasks within my team.
Reviewed on 04/04/2023
Excellent display settings and notification function for easy plan management. Sharing the plan...
Excellent display settings and notification function for easy plan management. Sharing the plan with the whole team is easy, and person-hour control and input can be graphed and analyzed. It is very convenient to display the list of tasks in a table format, and avoiding overwork for each person in charge is possible. We can see at a glance what needs to be done first, such as things that are close to deadlines, so you can review the work assignment without a team and deal with the things that have the most recent deadlines first. Until now, each individual's work was reported as a to-do, but now all team members can understand it by looking at the list.
Pros
Besides the Kanban-style visualization, I like viewing the task list in a list or table. Tasks can be managed intuitively in the Kanban format, but sorting them by deadline or person in charge isn't easy. If it is a table display, you can create a list for each person in order to see who is overworked and distribute the work within the team.
Cons
I feel there are fewer linked services than other tools. It would be convenient to be notified by external email or chat when a task is added, or the status is updated. Alternatively, such a linking tool may already exist. Still, there are few users compared to other tools, and even if you search for a manual as the optimal customization method, you may not be able to find it.
Alternatives Considered
ADP Workforce NowReasons for Choosing Wrike
The functions, points and person-hours that contributed to the problem can be analyzed by plotting the person-hours, which makes it easier to understand how long each process took and how much difference there was from the initial plan.Switched From
Microsoft SharePointReasons for Switching to Wrike
Because it is a cloud application, you can view and share your project tasks outside the company. Because you can leave comments in chat format, where you can share information within the project.- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
To easily organize my projects, I use Wrike
Reviewed on 16/08/2023
When working with a modest budget but requiring a feature-rich application, Wrike is an excellent...
When working with a modest budget but requiring a feature-rich application, Wrike is an excellent choice. Using the default and custom fields, we maintain tabs on all active projects and tasks. I like that Wrike notifies task owners through email when a work is overdue, and that I can create my own dashboards.
Pros
Since I've never used any other project management software before, I can't really make any comparisons. However, Wrike successfully manages several difficult projects, which is exactly what I needed.
Cons
It would be convenient if the left-hand Inbox could be hidden when working on projects. The capabilities for reporting are subpar. Wrike might learn from Smartsheet's reporting and improve upon its own system accordingly.
- Industry: Building Materials
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
It's essential for productivity and great for project collaboration
Reviewed on 01/11/2023
It helps me to remain organized and productive. It is my go-to software when I need to keep my...
It helps me to remain organized and productive. It is my go-to software when I need to keep my ideas organized when I feel like I need to get the most out of them.
Pros
Wrike provides one of the best solutions for project management, task prioritization, dependencies, customizable workflows, and collaboration. As a user, these features matter most to me as they're essential for increasing productivity rates.
I like it because I can collaborate on a project with two or more members in a real-time, easily communicate with them, and share files as well as updates. It provides possibilities for me to assign priorities to tasks, making sure that we're all focusing on what is most important and I also get to define dependencies between these tasks; ensuring that the progress of one affects the scheduling of the other.
It allows to customize workflows to match the project management process. Users get to do things like automation, accurate time tracking, real-time updates, and collaborate on various ideas.
Cons
I have noticed that Wrikes requires manual input from the team which I find to be time-consuming, and stressful and could potentially prone members to errors. It could be great if this was done automatically like a sort of data extraction or something like that - that way the user won't have to manually do all the work and even if the user could still need to manually input data, the platform should consider providing built-in technologies that will help to eliminate potential errors during typing.
- It also lacks some advanced tracking functionalities and I often use Jira as a means to compensate for it.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Functionally adequate but UI needs improvement
Reviewed on 13/11/2019
The functionality is there for the most part and I really want to love Wrike, but the user...
The functionality is there for the most part and I really want to love Wrike, but the user interface is simply not as polished as some other major competitors (Monday, Asana, etc.). This hurts the user experience quite a bit.
Pros
• The ability to view my projects and tasks in several views (list, table, kanban board, Gantt, etc.)
• The easy report builder
• The ability to have projects and tasks show up in multiple locations is fantastic. This means that projects and tasks aren't confined to only "live" in the location they were created. They can be displayed in multiple locations at once allowing different contributors and stakeholders to have access to the same items simultaneously without having to duplicate them. This was a big reason why I went with Wrike. Few other competitors have this architecture.
• The ability to add stakeholders without having it count towards your purchased user licenses. Wrike is a pricy platform so this definitely brings the cost down a litte.
•
Cons
• UI needs a lot of improvement:
- I should, at a glance, be able to immediately tell the difference between a folder, a project, and a task in every view that is available. Currently, they just blend together and it is very difficult to see any separation between these three items (in for example the Table view). This is THE biggest point of annoyance for me with Wrike. Other competitors in this price class have very clear visual interfaces with visually distinct screen elements. Adding an icon or other visual indicator to each item type would solve this very easily.
• The fact that the folder pane doesn't show in the List view by default when clicking a folder makes it difficult to provide folder information to a team. They simply won't know that a folder contains information unless they deliberately check. This is a big miss.
• The folder/project/task panel should be easier to open and close. The fact that I have to go into a submenu to close the panel is ridiculous. This seems like a small detail but UX/UI design issues like this can really drag down the user experience.
• Also, I should be able to do bulk changes from the Table view and not just the List view. These views are different enough to where this is an issue.
• Review and approval add-on feature is an almost necessary feature for creatives but way too expensive as an add-on. Wrike is already a pricy platform. These add-on costs feel very greedy.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
If you deal with a lot of tasks, you can't go wrong with Wrike.
Reviewed on 07/09/2021
Wrike doesn't suffer from a common issue as other software, that is lacking functionality, they...
Wrike doesn't suffer from a common issue as other software, that is lacking functionality, they constantly add more possibilities and do a lot of research with users to make sure that their focus are on our needs.
Pros
Our daily routine involves a lot of tasks, so we need to be able to easily create and manage them. Wrike is the best tool to accomplish this because you can create a task and add info to it in gradually, first the task name, then the due date, the assignee and so on. There's no friction at all to feed the tasks/projects with information, that's the reason why Wrike works so well for us.
Wrike offers much more functionality than you can imagine, you can not only manage tasks, but create really personalized tasks and projects with custom fields, several live views in formats like Gantt Chart, table and list view. You can set how much each team member costs by hour of work, and with time tracking you get real time reports for costs and risk management.
Our clients use Wrike as guests (Wrike calls them "Collaborators") and make approvals using the best technology on the market, not only with comments, but with proof and versioning capabilities.
The ability to create different workflow for tasks helps eliminated the need to create hundreds of subtasks and make the work just flow in a way we never could accomplish before.
Cons
One specific thing that I don't like it's that Wrike limits the Zapier integration to a minimum set of possibilities, probably because they offer Wrike Integrate, an owned functionality to create integrations. The bad side: you have to pay more to have access to it.
- Industry: Design
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Review for Wrike
Reviewed on 04/02/2023
Pros
Wrike is a project management and collaboration tool that helps teams organize, plan, and track their work. It offers a range of features including task management, team collaboration, time tracking, resource planning, and reporting. The platform is user-friendly and intuitive, making it easy for teams to quickly get up and running.One of the standout features of Wrike is its customization options. Teams can easily configure the platform to meet their specific needs and workflows. Additionally, Wrike integrates with a wide range of other tools, including Google Apps, Microsoft Office, and Trello, making it a flexible and scalable solution for businesses of all sizes.Another great feature is the real-time updates and collaboration capabilities, which allow team members to work together on tasks in real-time, reducing the need for excessive emails and meetings. This leads to improved team communication and increased productivity.Overall, Wrike is a comprehensive project management tool that offers a range of features and customization options to help teams stay organized and on track. Whether you're a small startup or a large enterprise, Wrike is a solid choice for managing your projects and workflows.
Cons
One potential downside of Wrike is that it can be overwhelming for new users, especially those with little experience in project management software. The platform offers a lot of features and customization options, which can be both a blessing and a curse. It takes some time to get familiar with all the features and understand how to effectively use the platform.Additionally, some users have reported that Wrike can be slow or laggy at times, especially when dealing with large amounts of data. This can be frustrating and can affect overall productivity.Another issue that some users have reported is that Wrike's mobile app could be improved, as it may not be as user-friendly or feature-rich as the desktop version.Despite these minor drawbacks, Wrike is still a highly-regarded project management tool that is widely used and respected by businesses of all sizes. If you're willing to invest the time to get familiar with its features and have the right resources to support its use, Wrike can be a valuable asset to your team.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Great tool but weak support
Reviewed on 01/03/2023
Like I mentioned the tool is great but the support is so weak that we are currently considering...
Like I mentioned the tool is great but the support is so weak that we are currently considering switching to either ZOHO projects (we already use other services from the family) or ClickUp (recently used for a bigger project/client as it was wished for from client side). It is really a shame since we got used to it already.
Pros
The tool itself is great. We used many project management tools before including the big names like JIRA, but ended up with wrike and using it now for around 4 years already.Around 2 years ago the features / billing got more standardized which allows us to use some features we really wanted, but were too expensive before (because they were coupled with other ones with no use for us). Now the tool is very useful including proper timetracking, workflow management and useful asset commenting inside tasks.
Cons
Account manager / success manager change very often. While this is pretty common in SaaS environment, it is very annoying, especially if you make arrangements with you current manager and then all of sudden there is a new one and everything you discussed before is out of the window.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Wrike is up there in comparison to competitors but there's still work to be done
Reviewed on 14/03/2023
Overall for the money Wrike is getting there. They are constantly making improvements which helps...
Overall for the money Wrike is getting there. They are constantly making improvements which helps justify the cost. There are a lot of improvements to be made when it comes to advanced functionality for power users such as automations and workflows but they seem to be open to feedback.
Pros
- Using for employee onboarding tasks and having visibility to their training progress as well as using automations to pull their training back in at the end for a Q&A at every step- Ease of use setting up blueprints, automations, and workflows- Ease of use for beginners - Blueprint option is nice- Automation allows for a little bit of advanced functionality but it's nothing as robust as other software automation I have seen- Workflows are nice but again, not as robust as other software workflows- Dashboards make it nice for users to see their work at a glance and prioritize- Reports make it nice to find issues quickly on past due tasks
Cons
- Reporting - Customization of reports needs some work. There isn't the ability for if, and, or statements to drill down further into the reports. It would also be nice to be able to drill down to the task title in reports, "if contains" type statements- Training Tutorials/offerings - There isn't much training available for Wrike which makes it a bit more work on the user side to create their own training. There are very basic tutorials but not much in terms of advanced training on automations, workflows, forms, and blueprints.- Live sessions are clearly geared toward upgrading/selling and not so much toward helping the users learn more advanced functionality.- Import function could use work - right now if you import tasks, they are all jumbled together in one line of text and there isn't an option to format.
Reasons for Switching to Wrike
It seemed the simplest for onboarding- Industry: Oil & Energy
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool for organization, collaboration and project management.
Reviewed on 29/05/2023
I utilize Wrike to collaborate with associates who may not be at the same time or area all the...
I utilize Wrike to collaborate with associates who may not be at the same time or area all the time, it makes a difference keep ventures on track and moving forward. It moreover gives a errand log and is valuable to see in the event that the due dates set are practical to assist arrange future ventures. I think Wrike tackles the issue of utilizing media blends to communicate with groups, on the off chance that everybody communicates through Wrike and emails are replicated, it's an extremely powerful tool to keep things moving in any case of changes within the gear. Wrike has been phenomenal at making a difference me remain on best of my ventures and letting me know when up and coming conveyance dates are drawing nearer, this makes a difference me prioritize which ventures to work on to begin with.
Pros
I like being able to collaborate with colleagues and organize ventures, it's exceptionally supportive to see each other's ventures and up and coming assignments, it makes working together much smoother and more profitable. Wrike too has time following on errands which permits for awesome rundown reports, our group employments Wrike and once everybody is prepared on the instrument and utilizing it in a comparative way you'll see the esteem of having a complete history of homework. I cherish that you just can customize the advance buttons so you'll effortlessly see where individuals are inside a venture, the outline is additionally exceptionally supportive to see who has transfer speed.
Cons
The outline sees are not that simple to bargain with, I discover I utilize a combination of overseeing mail notices and the "my assignments" region to oversee my errands, but I think other instruments make it less demanding. I feel just like the record transfer segment seem utilize a few enhancement, some of the time it's difficult to channel through tons of diverse records that have been transferred over the life of a venture.
- Industry: Machinery
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Extremely versatile software, it has facilitated team collaboration.
Reviewed on 13/06/2023
Wrike is resolving our collaboration and transparency issues; the tools enable us to interact more...
Wrike is resolving our collaboration and transparency issues; the tools enable us to interact more fluidly, organize our communications, and give complete transparency in procedures. The team now has a greater awareness of each project stage that we frequently repeat, as well as how long it takes. Wrike is a fantastic tool for my business to see how many projects we have, the complexity of each project, and how many resources are dedicated to each project. This is crucial for balancing our project's load and ensuring meaningful progress is achieved and monitored through Wrike.
Pros
I enjoy that there are several methods to accomplish a task with Wrike; users may utilize Wrike anyway they see fit and customize it to their work style and structure. There are also other tools that make it simple for our staff to customize plans, forms, and so on. I enjoy how adaptable Wrike is; there appears to be a feature designed to meet any requirement my team has. Whether it's task management through several perspectives, monitoring of resources/efforts, Gantt chart tracking of broader project timeframes, etc.
Cons
I wish there was a space for general notes where you could brainstorm and randomly dump notes until you found a place for them to reside, such as in an assignment or project. Usually, the things I dislike are things that the tool cannot perform, but more often than not, they are features that are being developed behind the scenes. Because my organization is undergoing frequent structural changes to projects, it can take me a long time to adapt projects to these changes and provide the metrics needed to follow these projects.
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very easy to use and with very remarkable features
Reviewed on 04/03/2021
We started to use Wrike in the organization as a project management platform in some departments,...
We started to use Wrike in the organization as a project management platform in some departments, with it we take care of personalized workflows as appropriate, it also covers the requirements of Sales, Marketing and operations teams, we chose Wrike over others proposals because it did not need so much programming to start using it or customize its functions and even more importantly, it integrated all the necessary tools to meet the needs that we had in the company.
Pros
There are many functions that Wrike has, but above them is the excellent organization that it has, allowing each aspect of the program to be in the right place. Its search function is very complete, allowing a large number of entries. These two features make it almost impossible not to get what you're looking for within Wrike. It has excellent integration with Apple operating systems, both with Mac and iPhone, which allows us to be connected at all times. Wrike has a very user-friendly and intuitive interface so even long working hours are done easily and without causing so much stress on staff. Of course, their workflows are incredible and allow a total customization of them without having to be experts in the handling of this type of software.
Cons
Although it is a very complete software, there are things that should be improved, such as adding a quick edit option so that you do not have to open a task to edit it. The linking of tasks is not your best option, it tends to leave some doubts and although with time the user gets used to it, it must take a long time to adapt. It also needs to polish its integration with Gmail a bit since it tends to be very slow.
Response from Wrike
Thank you for your feedback. We want to hear about both what's working with our product and what we can do better. Our goal is to have the most flexible work management solution and we would like to talk to you directly to better understand your needs and address your concerns. Please contact us directly at [email protected]