5pm Reviews

Pros

I think the software does it's job for the most part. It has folders and users and there is some customization. It's all me or my company knows for project management at the moment.

Cons

But when we look at what year we are in and what my company is spending on this software - what technological advances are being made? What about a more intuitive platform that notifies team members when they fall behind on a task. How come it takes forever to load certain tasks (...still)? How come the search feature is incredibly slow and shows poor results? How come old tasks are harder to open than the biggest bank in England?

Pros

After working with 5PM for a long time, I really like how easy it is to give my team exactly what they need, all in one place. I can include deadlines, assign tasks easily, and even chat with my team right from the interface. I like that the WYSIWYG interface is always improving, so that I can quickly build bulleted lists, copy and paste formatted content and link to outside sources.

Cons

Sometimes when you have a lot of projects (like hundreds) it can get a little slow, but there are ways to keep it moving fast and the support team is always great about getting back to you quickly when there is a problem.

Pros

Just about everything. The interface is attractive and intuitive, and the tool does just everything I need it to manage a team of 14 editors and hundreds of projects through a sometimes-complex series of steps to ready a manuscript for publication. The ability to clone tasks without porting all the content is helpful, and I love the fast load times and super reliable cloud-based access from any computer. Document manament is very easy too.

Cons

Only that there's no way (that I'm aware of, anyway) for users to confirm that they have received a message. A "like" button or something folks on the task team can click to confirm receipt and reading would be good.

Pros

I love the ability to track my time precisely, the 5pm Time Tracking Widget is a GOD SEND ! Im very pleased with the fact that I'm able to leave notes in project tasks, and I'm also able to make changes to those tasks. My productivity levels are through the roof !

Cons

The one and ONLY con that comes to mind, is the design of the software. Its very dated and archaic. It would be awesome if it was updated to be more visually stimulating.

Pros

5pm is a good communication channel for our company. We have overseas offices that we communicate with via 5pm every day, and it's a seamless and efficient process!

Cons

The search feature is difficult to use, which is quite a disadvantage because it's something that everyone uses each day. Additionally, the mobile app isn't that easy to use.

Pros

5pm is a good example of a project management tool that doesn't try to do everything -- just the one thing and do it well. Learning curve is easy but it still has all the functions you need.

Cons

The project keyword search needs some advanced features.

Pros

The organization is nice. The ability to monitor user activity is very helpful in our time management. The standalone time keeper is also a great solution!

Cons

The load times can be a little slow at times. I understand that this is due to our large volume of projects, but I think some sort of implemented lazy load might help!

Pros

With a small team and multiple projects on the go, 5pm makes it easy to monitor everything in the queue and to know where they are in the production phase. The implementation of this tool was lifechanging!

Cons

We don't use all the functionality. It would be nice if it were easy for clients to place orders direct rather than filling out a project request form.

Pros

I've been using 5pmweb for several years now, and it is a solid project management tool. I like the gaant charting feature.

Cons

The design does not do it justice. It has a lot of great features, but the design is frankly extremely outdated. it is weird that when you reply via email the post gets added to the thread, but people on that thread don't get notified. That is resulted in missed messages, which requires that we go into 5pmweb regularly to check all the open tickets to make sure no new notes have been added via email reply.

Pros

I liked the tree like structure as in a file structure.

Cons

when searching for old projects/tickets, if they are closed and you decide to open one then your current view gets screwed up and you have to configure it again to only show open/active tickets.

Pros

The software is easy to use. I use the software for hours a day and have nothing bad to say, even after using it for 2 1/2 years.

Cons

Maybe a more modern look would do. Other than that I dig the software!

Pros

Once you get past a learning curve, it becomes second nature. It's easy to keep track of items and find certain tasks.

Cons

It gets glitchy sometimes. Like if I open another window with 5pm it will affect how the window is shown. Takes a long time to load. And again there is a learning curve. It takes a lot to get used to. Some things are not self explanatory.

Pros

I like how it is organized and the features it offers with reporting and time tracking. It's great for collaborating with a team.

Cons

Sometimes the program is laggy and often times it makes me refresh the page and resign in after a period of time of not using the program.

Pros

5PM is intuitive to use. We use it for job assignment in an agile shop--lots of little jobs go to lots of different contractors. We can give each user access to all of the tools they need to get their job done--in Dropbox, Google Drive, Office 365, linking all the resources together.

Cons

The customer support is so good, there's nothing to dislike. If there's something I'd like to see, they'll figure out a way to get it to me. The reporting system is a little confusing, but I haven't spent any time trying to read the documentation, so with a little effort it's all there.

Pros

I like the software because it helps my team to easily track our work progress, which can potentially help us to decide time and budget in the future.

Cons

Sometimes, it is not very organized, and it would be helpful if 5pm provides more categories.

Pros

5pm offers great ability to create a variety of projects, assign various teams to those projects, and then assign workflows for those teams to follow. It's easy to pass the project off to the next necessary person, and the 5pm emails that you can set up make it easy to know when something is in your court. It's an easy interface to get to know from the outset too. The ability to chat with others within the system is a nice to have feature (not a must have in my opinion, but nice!), and I know many of my teammates used the time tracker feature too and loved it (though I did not).

Cons

File storage wasn't my favorite, but not awful. I do not recall other big "cons."

Pros

I really like the ease with which you can use a template to import new projects as it saves our company a lot of time as projects for us are almost identical, varying only by different customers, modules purchased, dates to start etc. I also love the ease with which you can print or export the whole project, all tasks, sub-tasks etc

Cons

Changing the dates of the parent project or a task within it does not always realign the due dates for the the dependent tasks which can be frustrating.

Pros

5pm is a key tool in my daily task management. It is simple to use and has a lot of administrative features.

Cons

Some of the layout of the software could use some updating, like the pop up windows when you enter messages.

Pros

5pm works great for keeping our team on track and managing deadlines. We have have never had an issue with the software. It does just what we want it to do, manage projects internally. Keep up the good work guys.

Cons

Could be a couple of bucks cheaper for what you get.

Pros

Extremely user friendly and ease of accessibility

Cons

A little dated in appearance, but for what it's used for, appearance is not a priority

Pros

Easy to use and collaborate with other people anywhere in the world

Cons

The reports, I would like modify reports to fit my needs. The ability to mark tasks as "invoiced". I send invoices to my clients f.ex once a month, but some task are running for longer periods. I would like to mark the tasks I invoice that, and the rest of tasks unmarked. Next invoice I will know which tasks and how many hours I can bill my clients.

Pros

Ease of use. Loads everything in a new window. Time saving

Cons

At the moment there is nothing i dont like.
When we have something we report it to the 5pm guys and they take care of it immediately.

Pros

It helps me keep everything organized, including completed jobs for billing.

Cons

There isn't anything that I'm not pleased with.

Pros

A good pm software to manage simple project, tasks, and ticket.

Cons

doesn't hand tasks dependence. doesn't handle agile project process. mobile app not so great.

Pros

I like that everything is organized into folders.

Cons

I don't like having to download everything to view it. I would prefer to view it in the platform itself and then download if I need to. I'd also like to make edits directly in the platform too.