Zoho Projects Reviews

Zoho Projects

4.3 (432)
Project Management, Collaboration and Bug Tracking

Overall rating

4.3 /5
(432)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.2/5
Customer Support
4.2/5

89%
recommended this app
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432 Reviews

Prathamesh
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent tool for task management

Reviewed on 12/10/2020

My overall experience is great with Zoho projects, it works fine if given the right technology...

My overall experience is great with Zoho projects, it works fine if given the right technology support. In past three years we have done multiple updates and customization on Zoho projects and they have worked well for us. I personally would recommend Zoho projects to others to built a very good project management tracking system.

Pros

Zoho projects has been part of our organization from past 3 years. It is a very useful tool for project management. It has high importance in task management especially in tracking down deliverable in kanban projects. The user interface is very friendly and the dashboard is highly interactive. Milestones can be easily set and can be tracked throughout its completing period. Project lags, time delays, and bottlenecks can be identified easily in the system. This tool also helps to manage teams and individual tasks assigned to each person. Notifications can be enabled to track individual performances. Overall, this tool is multi-purpose tool that can perform wide range of tasks.

Cons

Zoho projects are hard to customize. Its scalability is very limited to certain tasks. It is good in project management, but it fails to provide a communication channel between people. Chat windows lag a lot between communication and real time forums take lot of time to update. Zoho requires high internet bandwidth, slow internet creates problem with updates and Zoho starts lagging. Multi user portal has also lot of issues. Even multi user portal is a common feature. The feature creates issues with file sharing. It takes lot of time for file transfers.

Amanda F
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

With Zoho Projects we have been able to be more efficient managing our projects

Reviewed on 18/06/2023

We were able to plan, coordinate, and manage all of our work projects in a safe and straightforward...

We were able to plan, coordinate, and manage all of our work projects in a safe and straightforward manner after using Zoho Projects.organize, coordinate, and manage all of our work initiatives in a streamlined, risk-free manner.

Pros

Zoho Projects is a stress-free way to collaborate with your team. In order for a project to be successful, it usually requires input from a number of people. You can use the chat box at any time without having to leave the page or switch tabs.

Cons

The time monitoring software is complicated and difficult to use. Why this particular device was ignored is baffling. The availability of resources is limited. Zoho contains dozens of apps for different purposes, and they could be more easily navigated if they were categorized.

eddie
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

great task management and team sharing

Reviewed on 21/11/2023

all function features is easy to use. and no need a special training

all function features is easy to use. and no need a special training

Pros

clear pictures for all task management & team sharing

Cons

keep track and remind all programmer to work together

Alternatives Considered

ClickUp

Switched From

Asana
Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

I wanted to love it.

Reviewed on 09/04/2019

I wanted to love ZOHO Projects and all of ZOHO suits. And I still believe the concept is a...

I wanted to love ZOHO Projects and all of ZOHO suits. And I still believe the concept is a fantastic one. Most of the major apps any small business will need one place. But it felt like ZOHO haphazardly patched together apps from several different creators.

I will be happy to try ZOHO again, once integration becomes more seamless. I look forward to newer versions!

Pros

The single login with the ZOHO suite was a nice feature. I tried ZOHO primarily because I wanted one suite for the majority of my business app needs.

Cons

My major complaint falls into two categories:
1. Integrations between ZOHO's own products are not as good as could be. And I have seen better integration with other PM software and third-party apps.
2. ZOHO suite, in general, does a lot of things, but most things not well.

I signed up for ZOHO Projects primarily because I wanted to integrate it with other apps in the ZOHO suite. However, I found these integrations were not seamless and nowhere near as functional as they could be. For example; I use both Projects and Invoices for clients, can send them invites from both applications for a client portal. However, both portals require a seperate login for the client. This frustrates clients, as they know both apps are ZOHO, yet they need separate credentials.

On my end, all of ZOHO's billing was not integrated. Which means there was a separate invoice and viewing page for billing for each ZOHO APP. I would expect billing to function more like G Suite, with all ZOHO apps billed together.


As a stand-alone PM APP I found it not to be user friendly. You can't choose which fields or features you want. We tend to use more of a Kanban methodology and would prefer if task start and end dates were not mandatory. While I like the idea of the Sprint version of this APP, I wanted some of the client management features of full Projects.

Barend
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

the best

Reviewed on 21/08/2023

your heart

your heart

Pros

better than all the restTime is a precious resource that shapes our lives in profound ways. It provides structure, enabling us to plan, organize, and achieve our goals. Time's passage allows for growth, learning, and experiences that contribute to our personal development. It serves as a measure of progress, helping us track accomplishments and milestones. Time's limited nature reminds us of the urgency to make the most of each moment. Ultimately, understanding the importance of time encourages us to prioritize what truly matters and make meaningful contributions to our lives and the world around us.

Cons

better than anyoneTime is a precious resource that shapes our lives in profound ways. It provides structure, enabling us to plan, organize, and achieve our goals. Time's passage allows for growth, learning, and experiences that contribute to our personal development. It serves as a measure of progress, helping us track accomplishments and milestones. Time's limited nature reminds us of the urgency to make the most of each moment. Ultimately, understanding the importance of time encourages us to prioritize what truly matters and make meaningful contributions to our lives and the world around us.

Chad
Overall rating
  • Industry: Civil Engineering
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 4.0 /10

Just ok

Reviewed on 24/06/2023

Pros

I like that you could create group tasks by department and assign those tasks to various users. It could be as detailed or as simplified based on the needs of the user.

Cons

It was clucky to use and required regular attention by the team. I did not feel it moved the project along and really became just another "task" everyone had to do the keep it up to date. The reporting was subpar and the product never really gained traction with our team. We ultimately discontinued using the tool.

Srinivasa Prasad
Overall rating
  • Industry: Primary/Secondary Education
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great UI and Programming techniques

Reviewed on 17/10/2023

Pros

Great product and nothing to comment really

Cons

Great product and serves my purpose really quickly

Kent
Overall rating
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

New User, for Educational Program Management

Reviewed on 26/10/2023

We appreciate that we have found a great solution to support our project's success and have an all...

We appreciate that we have found a great solution to support our project's success and have an all in one solution to make our project reporting and billing manageable to our funding partners.

Pros

It is easy to use, very intuitive and the mobile app makes it easy to log activities and time.

Cons

To be determined yet, we have not encountered any shortfalls in our use to date.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Useful tool for our Organization`

Reviewed on 17/11/2023

Pros

It is very useful tool for us to manage our projects. We are happy to proceed with this project for a long run.

Cons

We didn't see any flaws in the tool. So, nothing

Chloe
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

New to Zoho Project

Reviewed on 10/10/2023

Pros

I like that is it customizable and easy to use so far

Cons

I don't have any cons yet and I am still learning the platform

Verified Reviewer
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The best of both worlds: value and features

Reviewed on 13/09/2022

Overall the experience has been very good for our team, since we are in apparel manufacturing, we...

Overall the experience has been very good for our team, since we are in apparel manufacturing, we have a ton of projects that span 6-12 months and different concurrent projects every month so Zoho keeps us track and schedule our seasonal projects without getting confused.

Pros

It is very easy to use the strong time tracking tools and project task setups

Cons

It does not include templates or anyway to create custom templates and some of the views are a bit odd

Alternatives Considered

Google Analytics 360, ScheduFlow and SAP Concur

Reasons for Choosing Zoho Projects

the cost and usability were too high and difficult

Switched From

AnyDesk

Reasons for Switching to Zoho Projects

the ease of use and cost
Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great solution for agency resourcing

Reviewed on 03/03/2020

We're very happy with the power of the solution and feel that it will support our growth. Getting...

We're very happy with the power of the solution and feel that it will support our growth. Getting the system configured and learning how to use it properly was a steeper curve than we anticipated.

Pros

We evaluated tons of online solutions for managing our small agency's projects. Most would be good at one thing, but fall down in others. Zoho Projects allows us to see projects and tasks, capture timesheets, and view resource allocations across the agency. It may be slightly on the over-powered size for just the few of us, but we want a platform that can support our growth. This seems to be the one.

Cons

The software seems to have a ton of features that we're still finding. It would be nice to have a way to make sure we're using it to it's fullest. For example, we were archiving tasks when they were complete but then realized that this process made it so timesheet hours couldn't be applied to those closed tasks. Adding a "closeout" custom status seemed to have solved it, but we'd love some info or training on best practices.

Alternatives Considered

Wrike

Reasons for Choosing Zoho Projects

We needed a solution that could manage tasks across multiple projects, provide resource allocation, and track hours of labor.

Reasons for Switching to Zoho Projects

Cost
Sarah
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Superb Business Project Management Software

Reviewed on 06/02/2023

A project can be assigned to an individual with the help of a group chat, a deadline, and a list of...

A project can be assigned to an individual with the help of a group chat, a deadline, and a list of what needs to be done and how long they have to do it.

Pros

There are a variety of options for visualizing any given project, and it's all quite straightforward and user-friendly. It's also an effective means of communication and cooperation inside the group. Simply put, it allows us to monitor the latest advances in our field.

Cons

When compared to rivals, I think the Zoho team may benefit from a more updated look and feel. The result could be an even greater edge for Zoho in the marketplace.

Daniel
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

All in one Project Management solution

Reviewed on 18/02/2022

Pros

The capability to customize the project management settings is one of my favorite features in ZOHO projects. The customization feature is very easy to use as well, it caters to most of the project management requirements of my organization

Cons

Nothing major, it would be great to see more standard templates for Agile project management practice as well. Best practices followed by peer organizations would be a great help for new users to adapt and make best use of ZOHO projects

Alternatives Considered

JIRA Service Management, Rally and Asana

Reasons for Switching to Zoho Projects

Ease of use and cost effectiveness is the two factor which made us take the decision
Harit
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

The most impressive project management tool ever

Reviewed on 26/12/2022

Great and highly recommended project management tool.

Great and highly recommended project management tool.

Pros

So many pros for Zoho projects like the parent-child task feature, time tracker for every task, create issues, tracker for issues, timesheet management, and many more.

Cons

It takes a while for the tool to load sometimes, but other than that, it's great.

Norzihan
Overall rating
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Help me with task management

Reviewed on 28/01/2021

I have use it to planning a workflows in recruiting new employees and sorting a candidate. It help...

I have use it to planning a workflows in recruiting new employees and sorting a candidate. It help me and my team to parting the job in separating and filtering the candidate and their qualification. It has help us a lot by assigning every team member role and task.

Pros

Efficiency in managing, execute and collaborating a project is increasing in our team after using Zoho Projects feature and tools while working for our project. We can add client to the client platform to get them involve with the project that we are collaborating together, and we can limit and filter information that we are sharing with them.

Cons

The software is slow in loading the resources and i had to wait for it to fully loading all the resource to start working with it. I need to installing the software, and can't using it from my mobile device to using it. The dashboard design is outdated with no hint of they will updating it near future.

Ruby
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

It has helped me a lot in assigning and tracking tasks of my team

Reviewed on 30/11/2019

It has been great. Zoho projects is quite easy to use and implement. It makes tracking and...

It has been great. Zoho projects is quite easy to use and implement. It makes tracking and assigning tasks a cake walk.

Pros

Its easy of use and availability of timesheets. I can keep a track on the productive time of my team. We add our week's complete pipeline of tasks in Zoho projects and then assign them to different individuals. After that they can start and close the timer in the beginning and ending of the task. It also offers simple drag and drop features and therefore can be used by anyone.

Cons

One of the main disadvantage of Zoho projects is that you cannot add widgets, data, export tasksheets in the form of doc. It also quite expensive. Many other software are giving the same features at much lower price.

Alternatives Considered

Trello and Slack

Reasons for Switching to Zoho Projects

Because my company have bought complete zoho suite including zoho projects. It is working fine for us and hence, we don't have to switch to other projects.
Ryan
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great platform for the price, but bugs and interface will drive you mad

Reviewed on 10/09/2018

Zoho Projects is a rare project management software that does all of the things our marketing...

Zoho Projects is a rare project management software that does all of the things our marketing agency needs it to do at a great price, which is why we've kept it for as long we have. We just wish it was considerably more user-friendly.

Pros

The number of features from Zoho Projects is impressive. Practically every feature we needed for our project management could be done, at a price no other platform could match. You can set billable and non-billable hours, you can clock into a timer for all tasks, and the task creation setup is pretty robust.

The interface has improved a ton in the 3 years I've been using the platform, and you can tell the developers are constantly trying to improve stability and features for users.

Cons

As great as the features are, the functionality of the software can be quite frustrating. The interface is bland and can be very difficult to navigate. We can usually find what we need but finding it can be quite the challenge.

Along with that, some features have head-scratching quirks that we've never been able to figure out. For instance, every time we create a new project it will only add *some* of the managers to the project, instead of all of them, even though there's no difference in their permissions. It's a technically *stable* software, but we often grow envious of other, more functional project management software that's out of our price range.

William
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

On first glance has the features you need

Reviewed on 05/02/2021

This could be a great basic and affordable project system if Zoho would just fix some basic day to...

This could be a great basic and affordable project system if Zoho would just fix some basic day to day usability issues. As it is, it's frustrating and not flexible enough in some basic ways.

Pros

Has all the high level features you would want from a basic project management software. Projects, tasks, issues, share access with customers, custom fields, discussions, calendars, finances. Integrates with other Zoho products like Desk and Books.

Cons

The integrations are flaky. Integration with Zoho Desk is very limited and we ran into several bugs setting it up. The integration with Zoho Books doesn't work well for our workflow so we end up creating invoices manually in Books instead of using the integration.
The system doesn't remember your preferred view and constantly changes on you.
The Kanban view is next to useless. It allows for no sorting at all! It doesn't display any additional useful information like priority/severity.
Support is lackluster. They will respond, but not really directly address your issue. My takeaway from this is that the system is the way it is, take it or leave it.
Because of all the small UI quirks and bugs it wastes a lot of your time.
I find the settings difficult to navigate. Even though I fairly often change settings, I still have trouble finding the proper project level settings every time I need to change something.

Austin
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho projects is affordable

Reviewed on 31/08/2023

We've gotten the benefit of more organized projects that are finished by the expected date, all for...

We've gotten the benefit of more organized projects that are finished by the expected date, all for a great price. Recommend trying it.

Pros

This is the most affordable option and it's still pretty good despite the low price. Time tracking is really easy and pretty much runs itself without a lot of supervision. Projects are the core of this app though and it's safe to say they'll be better with Zoho Projects. Easier to assign and track tasks, talk through planning or problems, and set a budget. Also set a time line, task dependencies, and use Gantt charts.

Cons

Customer service makes me frustrated because it's so hard to get them to begin with and then it's still a circus getting whatever problem it is sorted out. Would make more sense for them to put more time and effort into it so that it doesn't bring the product down.

Ken
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

This has been an easy to use and fast deployment app

Reviewed on 01/05/2018

Ease of use. Value for money. Useful features

Ease of use. Value for money. Useful features

Pros

This solution allowed us to become operational with our customers very quickly, and to provide a way to collaborate with them. The fact that it is online allows us to have common access with our clients and to provide transparency.
Previous to using this, all team members had their own versions of PM tools that were not compatible and made for a very frustrating experience when trying to collaborate.
Our clients like the fact that they have access to be able to contribute to the success of our projects.
Zoho as a company have made changes as part of our feature requests that continue to make the experience of using this solution more pleasurable.
Having a single price point for unlimited users and projects also made a huge difference when choosing a solution.
This is a highly recommended app for any size organization

Cons

There really isn't a downside considering the value for money. If the cost was inline with more expensive alternatives that have more features I could see that being an issue.

Alex
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent for technical entrepreneurs, product developers

Reviewed on 21/10/2020

For entrepreneurs, it's a good choice considering low cost, flexibility, CRM integration, and...

For entrepreneurs, it's a good choice considering low cost, flexibility, CRM integration, and client access options.

Pros

Zoho Projects integrates well with Zoho CRM, so it's a great choice if your salesflow involves Lead -> Sales -> Client PM. You can simply create a new Zoho Project from your Zoho CRM account view, including templates for tasks, and discussion topics.

Cons

It's not as polished as some leading software but has made major improvements in recent years.

Nicolas
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Flexible project management tool

Reviewed on 28/06/2022

Pros

It has a simple and easy to use user interface. It allows you to create personalized designs that adapt to the particularities of each project. It facilitates the identification of problems and allows them to be listed for their orderly attention. Communication with team members is very effective with personal or group chat room.

Cons

The configuration to integrate it with some Zoho tools turned out to be a bit cumbersome. It is also bit slow to load the resources.

Juno
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A very efficient product

Reviewed on 30/12/2022

It has been an incredibly helpful tool for managing projects, tracking progress, and communicating...

It has been an incredibly helpful tool for managing projects, tracking progress, and communicating with team members. The user interface is intuitive and easy to use.

Pros

Zoho Projects is an excellent project management software for small and medium businesses. It has features like task management, time tracking, resource management, collaboration tools, and project analytics. It also has an intuitive UI and a mobile app. It offers basic project management features at an affordable price and is highly customizable. It is easy to set up and use and can be used to manage any size or type of project. The software also allows users to track project progress, assign tasks, collaborate with team members, and measure performance.

Cons

The customer service response times can be slow.

Bheesam
Overall rating
  • Industry: Telecommunications
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

it is s good tool for small/basic projects and comes with affordable price with lots of...

Reviewed on 17/01/2018

Pros

The best think i found about this tool is its customer support service and chat feature where you can chat with its representatives.
this is more suitable for small projects/team or an individual and comparatively cheaper as compared to the other products with the same functionalities and use. it provides use multiple views which helps user if in case he/she is not comfortable with the default view.
some feature really impress me like milestone,task-list,setting timer on your task, having multiple views to set, ability to restrict the client access to the limited/unlimited number of projects. in a small team it makes easy project monitoring overall for a small team size or individual i will recommend this product.

Cons

i have faced difficulty with its integration with few apps like Quickbooks and stuck with the reports when run across the projects. so suitable only for the projects under one umbrella.
Reports lack some data about the customer and projects there can be some data that can be put in the reports like project detail start/end time or type of the project.Privacy is the certain cons here as it lack the privacy in-between users to users and client.
Also a drawback which might have been resolved in new version of this software is the less number of filters while preparing for chart/reports.