---
description: Learn more about Firefish. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: Firefish Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Firefish](/software/9492/firefish)

# Firefish

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> Accelerate profitable growth for your recruitment agency by unlocking the value in your data; empowering recruiters to exceed their potential.
> 
> Verdict: Rated **4.6/5** by 291 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Firefish

30% increase in revenue per recruiter.&#10;15% reduction in operational costs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 291 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Firefish Software
- **Location**: Glasgow, UK
- **Founded**: 2010

## Commercial Context

- **Starting Price**: GBP 80.00
- **Pricing model**: Per User
- **Pricing Details**: Starting from £58 per user/month when billed annually, or £65 per user/month when billed monthly.  Full pricing information is available on our website.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Albania, American Samoa, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Cook Islands, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Fiji, Finland, France and 56 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Applicant Tracking
- Application Management
- Background Screening
- Billing & Invoicing
- Boolean Search
- Budgeting/Forecasting
- Built-in ATS
- CRM
- CRM Integration
- Calendar Management
- Campaign Analytics
- Campaign Management
- Candidate Management
- Candidate Profiles

## Integrations (12 total)

- Gmail
- Google Analytics 360
- LinkedIn Recruiter
- Meta for Business
- Microsoft 365
- Microsoft Azure
- Microsoft Outlook
- Microsoft Power BI
- ScheduleFlex
- Twilio
- Twitter/X
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [CRM Software](https://www.getapp.com.au/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.com.au/directory/230/crm/software)
- [Applicant Tracking Systems](https://www.getapp.com.au/directory/253/applicant-tracking/software)
- [Recruitment Software](https://www.getapp.com.au/directory/261/recruitment/software)
- [Talent Management Software](https://www.getapp.com.au/directory/263/talent-management/software)
- [Sales Forecasting Software](https://www.getapp.com.au/directory/584/sales-forecasting/software)

## Alternatives

1. [Recruiterflow](https://www.getapp.com.au/software/108895/recruiterflow) — 4.7/5 (332 reviews)
2. [Zoho Recruit](https://www.getapp.com.au/software/9912/zoho-recruit) — 4.5/5 (1193 reviews)
3. [100Hires](https://www.getapp.com.au/software/2066671/100hires) — 4.9/5 (1100 reviews)
4. [CEIPAL ATS](https://www.getapp.com.au/software/106123/ceipal-ats) — 4.6/5 (1260 reviews)
5. [Recruit CRM](https://www.getapp.com.au/software/118935/recruit-crm) — 4.9/5 (464 reviews)

## Reviews

### "Easy and Convenient" — 5.0/5

> **Amelie** | *16 November 2022* | Human Resources | Recommendation rating: 7.0/10
> 
> **Pros**: I use the Advert posting, applicant processing, and CV database. I absolutely love all these features as they're incredibly easy to use and very convenient. My favourite feature is the option for mandatory pre-screening questions as this saves me a lot of time when going through the job applications.
> 
> **Cons**: Honestly, not many cons come to mind as there are parts of Firefish I don't use but perhaps the organisation of the Candidate profiles. The CV is buried on the last tab in documents but is the most important thing on someone's profile.
> 
> Overall, I've thoroughly enjoyed using Firefish and will continue to use it in the same way.

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### "Total Package for my agency - my absolute critical tool I use." — 5.0/5

> **jackie** | *13 December 2022* | Staffing & Recruiting | Recommendation rating: 10.0/10
> 
> **Pros**: Its very user friendly - it matches to candidates very well. Easy to move through - I have had new starters who have managed to get their head around it in a couple of days. Simple but effective\!
> 
> **Cons**: I feel the only real area that could be improved on is the sales pipeline tool and sending jobs to a centralised report for sharing.
> 
> Love this tool\! Its always been my favourite tool to work with since I established the business in 2017. Without it I would have been lost.

-----

### "Feedback" — 3.0/5

> **Leon** | *21 April 2021* | Hospitality | Recommendation rating: 0.0/10
> 
> **Pros**: Lots of functions, and features that can be utalised.
> 
> **Cons**: A few hidden costs, if after 3 months your workload increases and Firefish isn't for you, you find yourself roped into a 12-month contract. Way too over the top for what it is supposed which makes it over complicated.
> 
> Onboarding was good, training wasn't great everyone seems to be in a rush to get off the phone except \[SENSITIVE CONTENT HIDDEN\] who is an absolute superstar.

-----

### "Firefish Review" — 5.0/5

> **Garvan** | *22 September 2022* | Staffing & Recruiting | Recommendation rating: 8.0/10
> 
> **Pros**: Logical workflows so easy for new staff to learn the system.
> 
> **Cons**: Jobboard integrations could offer more functionality like how many credits used/available per month, which adverts are posted on XX job board and editing adverts within a period (if allowed by the job board). Reporting could be expanded for better management visibility of individual and team performance.
> 
> Very positive, the product is intuitive, support is excellent and there are regular updates with good enhancements.

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### "Swimming without armbands\!" — 5.0/5

> **Katrina** | *13 December 2022* | Staffing & Recruiting | Recommendation rating: 10.0/10
> 
> **Pros**: CRM, keeping all notes, history, calls, email in one place, and the boolean searches - to be able to use as a job board
> 
> **Cons**: Sales forecasting for temps, great for perms but not so user friendly for temps
> 
> Fantastic - team is very supportive and reactive to anything you need

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## Links

- [View on GetApp](https://www.getapp.com.au/software/9492/firefish)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/9492/firefish> |
| de-AT | <https://www.getapp.at/software/9492/firefish> |
| en | <https://www.getapp.com/hr-employee-management-software/a/firefish/> |
| en-AE | <https://www.getapp.ae/software/9492/firefish> |
| en-AU | <https://www.getapp.com.au/software/9492/firefish> |
| en-CA | <https://www.getapp.ca/software/9492/firefish> |
| en-GB | <https://www.getapp.co.uk/software/9492/firefish> |
| en-IE | <https://www.getapp.ie/software/9492/firefish> |
| en-NZ | <https://www.getapp.co.nz/software/9492/firefish> |
| en-SG | <https://www.getapp.sg/software/9492/firefish> |
| en-ZA | <https://www.getapp.za.com/software/9492/firefish> |
| es | <https://www.getapp.es/software/9492/firefish> |
| es-CL | <https://www.getapp.cl/software/9492/firefish> |
| es-CO | <https://www.getapp.com.co/software/9492/firefish> |
| es-MX | <https://www.getapp.com.mx/software/9492/firefish> |
| fr | <https://www.getapp.fr/software/9492/firefish> |
| fr-BE | <https://fr.getapp.be/software/9492/firefish> |
| fr-CA | <https://fr.getapp.ca/software/9492/firefish> |
| nl | <https://www.getapp.nl/software/9492/firefish> |
| nl-BE | <https://www.getapp.be/software/9492/firefish> |
| pt | <https://www.getapp.com.br/software/9492/firefish> |
| pt-PT | <https://www.getapp.pt/software/9492/firefish> |

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