ClickTime Reviews

I like friendly UI, offline mode of mobile app and combination of time tracking and expense reporting. Plus standard, out of the box reporting fetures. Easy to start.

Limited customizing features, slow custom development, weak integration API in Expense module. It is not a software for for time tracking on operational task level - in fact, you can tract only actiity types (they named it tasks). For the projects where we have dynamic tasks list (like support), and we want to track time on the level of each incident, we have to use anoter solution (redmine), and upload data to Clicktime.
Price is also somenthing what you have consider. E.g. you can use another comparable time tracking for free. For us Expense tracking module is a anchor

It is easy for staff to use when entering their time and expenses.

This software is still not completely functional for companies that bill clients by the hour. Why can't you print monthly reports of amount billed to each project?? why can't you print a report that will tell you how much was charged to a project each month for a determined period of time?? Why can't I perform administrative duties on the app?

My company was previously using an Excel Sheet submission for payroll. Click Time has been much more streamline, easy to use, and reliable than the Excel Sheet. I like that I can review and edit my (as well as my staff's submission through my Supervision role) as needed and that everything as far as expense sheets and weekly time sheets are in one place. I also like that I can upload receipts easily for my expense sheets. I like that Click Time was able to work with my company to customize options for therapy/educational usage.

Click Time occasionally deletes the administration notes, which are extremely important to our company for billing and customer service purposes. Click Time also doesn't make the search function very easy for things in the service option. As a supervisor, I would like to be able to edit time sheets without clicking on each day, which takes an extended time to load.

The accuracy of timesheets for billing purposes and payroll. I like the historical data for making future budgets. Our auditor likes it when he is reconciling our financial records. Overall, it has made a vast improvement in our company and I only wish I had done this sooner.

Being fairly new, there were some reports that I requested and hopefully the company will incorporate them into the software. Salaried people will only be paid as if they worked 8 hours, but I will bill them for what they actually worked (8+ hours), then I would like to reduce the overage as a credit to comp time, but the software does not allow putting in negative amounts probably for a valid reason.

Perfect for time tracking, has good dashboard. Different ways to enter time, manually, via stopwatch, import. The different view and reports are great and ease of exporting time to other programs.

They have a good help desk and slightly modifying to suit. We wanted projects to be sorted by project number rather than by project name, which they modified instantly.

It just tracks time. Has some slight extensions such as estimation and budgetting, but is limited beyond tracking time. We are currently going away from the app as we're looking at a more integrated resource management tool. Mobile app is a bit clunky, but none of our staff needed to use this anyway.

I love the reports that i can pull from the data. I have used Clicktime for over 20 years. I now have a firm of 4 people. We use it for all billing to customers. Incredibly easy to use and very, very customizable to fit my interior design and architecture firm's process. It provides me amazing insight into how we're billing time and informing new project quotes. LOVE it.

I really, really miss the desktop app version. (supported by
Silverlight?) I used to keep the small app window open on my desktop screen and bill time as the day moved forward. Now, the web app is dependent upon having an web site open at all times. We use the web for product and project-related searches all day long. This forces us to dedicate a different browser just for
Clicktime. Otherwise we are continually searching for the Clicktime screen. I dedicate the crappy Microsoft EDGE browser just to Clicktime and keep that open all day so i can easily bill time to various projects.

As the owner of a small company, keeping track of employees time off and time worked became a headache. Clicktime has been a HUGE help. It's easy to use, employees love the stopwatch feature. They also love being able to see their available time off without having to contact a manager.

It'd be nice if Clicktime offered a link to walk through using it that I could send to new hires. Maybe just a simple highlights demo.

We have to keep track of our time for many different grants and funding sources. Clicktime allows us to accurately keep track and bill the appropriate accounts. It's also easy to use for generating expense reports. I especially like that I don't have to print and turn in receipts but can attach them as scans to the report. As an admin, it is also easy for me to approve timesheets and expense reports. And I can make changes if someone makes an error.

Clicktime doesn't integrate with Quickbooks so we have to manually enter payroll.

Customization of timekeeping. Mobile app. Ease of reviewing and approving timesheets.

It would be helpful if we could have a more complex leave time capture. We allow staff to borrow from future accrual. We have no way to enter in expected future accrual and allow staff to borrow from that. It ends up that most of our staff have negative leave balances. Because we cant capture this accurately, we dont rely on clicktime for leave balances. If we had this feature and the ability to approve leave time in clicktime, it would be a game changer for us.

The app and the ability for our employees to use it remotely has been helpful. The ease of use for employees to track time between many programs throughout the day.

Clicktime has not been able to be integrated with our other processes. We are grant funded so importing into government programs hasn't been possible. We would like to see expense sheets directly link to the time sheets so for example, when billing travel you can also bill mileage. Reports with expense sheets needs to be expanded.

Lots of features set up for billing and multiple cost codes. Ease of use from field to office and accounting. Good reporting capabilities, approval system etc. They do have paid upgrades based on your specific needs

They need some help in the graphic design department as the app doesn't look very sexy. Also need to streamline some approvals and reduce the number of user actions required to get to the end goal. Lastly, could introduce cost-code specific estimate/forecasting. Currently only available as project-wide budget.

we haven't used the program to its full capacity as we are time poor in the business, but for the amount we use it, it makes keeping log of hours, jobs & invoicing much easier from our old ways with an excel spreadsheet. It has also allowed us to be able to invoice clients for variations in jobs with justification using the program.

Not 100% sure. But haven't tried to set up sub folders & mouse point clicking of tabs for quick standard notes rather than typing the same notes over & over.

Many time tracking solutions are so customizable that they're very difficult to use. On the other end of the spectrum are systems that are easy to use, but can't be customized.

ClickTime finds a nice balance between these two extremes. If can be customized sufficiently that it'll like match your workflow, but it is not so convoluted that one can't figure it out.

None really. I used to work for a timesheet solution company, but went with ClickTime because it did what I needed.

I find the flexibility of customization of reports most helpful. The tracking of employee hours against specific projects allows insures our billings do not miss projects.

I do need to spend more time with the vacation and time-off modules as we have an accrual process.

The software is very user friendly for time tracking, creating new jobs/codes/tasks, etc. It makes our billing of our staff's time very easy and efficient.

Even though I don't do it often, I struggle with being able to create customized reports.

It is a very simply way for us to allocated our payroll costs among several grants. We need this in order to comply with federal regulations. Cost allocations can be complicated and we have been using ClickTime for over 10 years

I think it's pretty simple to use. I don't have any cons.