--- description: Learn more about Shipwire. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Shipwire Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Shopping Cart Software](/directory/97/shopping-cart/software) > [Shipwire](/software/9396/shipwire-ecommerce-order-fulfillment) # Shipwire Canonical: https://www.getapp.com.au/software/9396/shipwire-ecommerce-order-fulfillment Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/9396/shipwire-ecommerce-order-fulfillment?page=2) > Shipwire provides ecommerce order fulfillment services through a powerful SaaS platform from warehouses around the world. Our industry-leading service helps you grow sales, expand into new markets, and delight customers by eliminating the hassles of shipping and storage. > > Verdict: Rated **1.3/5** by 16 users. Top-rated for **Ease of Use**. ----- ## Overview ### Key benefits of Shipwire • Eliminate storage and shipping hassles • Enter new markets • Cut shipping costs • No software to install • Success-based pricing "When Shipwire first received our inventory from the manufacturers, they shipped out over 7,000 orders within 24 hours. Awesome." — Tom Gerhardt, Studio Neat "Because of Shipwire’s global logistics, we know customers get what they want and get it quickly and efficiently." — Mikael Hed, CEO, Rovio Shipwire lets you focus on growing your business by removing the hassles of shipping and storage. Harness the power of outsourcing, on-demand software and automation for immediate savings of time and money. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **1.3/5** | 16 Reviews | | Ease of Use | 2.0/5 | Based on overall reviews | | Customer Support | 1.2/5 | Based on overall reviews | | Value for Money | 1.4/5 | Based on overall reviews | | Features | 1.9/5 | Based on overall reviews | | Recommendation percentage | 10% | (1/10 Likelihood to recommend) | ## About the vendor - **Company**: Ingram Micro - **Founded**: 2006 ## Commercial Context - **Starting Price**: USD 30.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Free Trial includes order management and order fulfillment test shipments. Pay only when you send in products for storage. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States ## Features - API - Air Shipping - CRM - Container Shipping - Customer Service Management - Freight Shipping - Ground Shipping - Import/Export Management - Inventory Management - Kitting - Ocean Shipping - Order Entry - Order Fulfillment - Order Management - Parcel Shipping - Purchasing & Receiving - Receiving - Reporting/Analytics - Returns Management - Shipment Tracking ## Integrations (22 total) - 1ShoppingCart - Adobe Commerce - BigCommerce - Brightpearl - CoreCommerce - Keap - NetSuite - Ordoro - PayPal - Pinnacle Cart - PrestaShop - Rithum - Salesforce Marketing Cloud - Shift4Shop - ShipStation ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Shopping Cart Software](https://www.getapp.com.au/directory/97/shopping-cart/software) ## Related Categories - [Shopping Cart Software](https://www.getapp.com.au/directory/97/shopping-cart/software) - [Shipping Software](https://www.getapp.com.au/directory/222/shipping/software) - [Warehouse Management Systems](https://www.getapp.com.au/directory/225/warehouse-management/software) - [Supply Chain Management Software](https://www.getapp.com.au/directory/333/supply-chain-management/software) - [Order Management Software](https://www.getapp.com.au/directory/594/order-management/software) ## Alternatives 1. [Cin7 Omni](https://www.getapp.com.au/software/102567/cin7) — 4.3/5 (600 reviews) 2. [Descartes Sellercloud](https://www.getapp.com.au/software/100219/sellercloud) — 4.3/5 (33 reviews) 3. [Zoho Inventory](https://www.getapp.com.au/software/102457/zoho-inventory) — 4.5/5 (414 reviews) 4. [Shipedge](https://www.getapp.com.au/software/115571/shipedge) — 4.6/5 (11 reviews) 5. [Kentro](https://www.getapp.com.au/software/2061813/kentro) — 4.9/5 (16 reviews) ## Reviews ### "losses and nightmares" — 1.0/5 > **Anna** | *23 October 2015* | Cosmetics > > few years ago started with shipwire, was great, but now they lost hundreds of dollars worth merchandise of mine inside their warehouse locations, and no one compensated me that loss, and also they are badly delaying shipping out so causing me more loss of money, loss of customers, and business reputaion. ----- ### "Do yourself a favor and use a different company" — 1.0/5 > **Verified Reviewer** | *2 October 2019* | Apparel & Fashion | Recommendation rating: 0.0/10 > > **Pros**: You can upload orders, which is convenient. You can automate fulfillment for e-commerce using a 3rd party connector. As long as the item orders per customer are 1-2 pcs the system works as it should. > > **Cons**: If you have a bigger order, our want to transfer all of your inventory they are not capable. Your merchandise will be held hostage by a broken down system and mediocre customer service agents. > > Please look elsewhere for your fulfillment needs. I’ve been trying the cancel my subscription for 6 months now. Their platform is full of glitches. If you have an order with more than 50 or so line items it will crash and force you to call their customer service team for help, of which you will receive NONE. I’ve gotten my service cancellation orders cancelled by their agents twice due to “no response” when their emails were responded to right away. If you have a question that’s outside of their script or what they’re used to they will route your request to “engineering” which means you have to start all over. If you have an urgent order to get out with right turn around, good luck. They’ll take 3+ weeks to route it. Their system has often held orders because of back ordered items yet when you review your order, there’s no shortages. Do yourself a favor, and go somewhere else. ----- ### "Outsourced bad support, horrible experience" — 1.0/5 > **Andrea** | *28 November 2023* | Retail | Recommendation rating: 2.0/10 > > **Pros**: At first Shipwire looked great and they have a lot of features but all in all it is more of a platform, meaning their focus lies there and not in actually order dispatch or support > > **Cons**: Outsourced support, agents are not well trained at all. Slow responses with canned responses. Horrible experience with shipping parcels Wrong stock counts Lost parcels Really bad support Long processing for work orders and many mistakes made We have been using them for about 2 years and then left. It was the best decision we have made. Shipwire seems to put their focus in trying to provide a good interface with many features but it seems their focus does not lie in the most important thing which is actually order dispatch, proper service. > > One of the worst warehouse experiences we had ----- ### "Terrible on all counts" — 1.0/5 > **Verified Reviewer** | *5 September 2018* | Airlines/Aviation | Recommendation rating: 0.0/10 > > **Pros**: When it works. Which is sometimes. The auto shipping calculation and international warehouses are why we use them. > > **Cons**: When it fails. Which is frequently. With very poor service. > > Terrible - buggy system, expensive, no support for customer care at all. They simply don't care: dirty products, badly packaged, software that stops working and prevents customers from ordering for TEN DAYS, I could go on and on. First time I think I've ever written a bad review for a company. Someone please some up with an alternative company - or fire the CEO at this company and find someone capable of leadership. ----- ### "Easy to use, but customer service isn't the best" — 3.0/5 > **Mamie** | *11 July 2019* | Nonprofit Organization Management | Recommendation rating: 5.0/10 > > **Pros**: The platform is very intuitive and simple to use. It's easy to change and update orders. It's an excellent system. > > **Cons**: The customer service isn't great. Even when they can be reached, it's not easy to get a solution to an issue. > > We face some frustrations, but overall it's a great platform. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/9396/shipwire-ecommerce-order-fulfillment?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/9396/shipwire-ecommerce-order-fulfillment) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data