JobAdder

4.5 (157)
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The recruitment CRM and ATS you’ll love to use.

Overall rating

4.5 /5
(157)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.5/5
Customer Support
4.5/5

92%
recommended this app
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157 Reviews

Linda
Linda
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Job Adder is a market leader

Reviewed on 11/01/2023

Pros

Job Adder is a great system that is constantly striving to be better than it was yesterday. With a finger on the pulse of what recruiters need, this software likes to stay ahead of the game. The support team are quick to respond even in NZ timezone timeframes. Overall I love the system and wont be changing anytime soon. I've used this software for over 6 years now. The how to videos and software update videos are fantastic for time poor people that need to stay up to date making use of the upgraded features.

Cons

The only con I can think of is the interface for my website wasn't customizable enough to fit the style. Therefore I post my job ads manually to my website which isn't great. I wanted to be able to have a picture and a certain font to fit my brand, but the options were too limited and the overall layout wasn't a fit.

Response from Job Adder

We're so glad to hear that you love using JobAdder, Linda. Six years is a great innings and we look forward to many more years in partnership with you.

Bonnie
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

JobAdder review from a Technical Recruiter's perspective

Reviewed on 15/10/2020

JobAdder's support throughout has been exceptional. I was part of the team to implement the...

JobAdder's support throughout has been exceptional. I was part of the team to implement the product and they worked with us to customize the product and assisted us with adapting our workflow to JobAdder, making suggestions on how to utilize features of JobAdder to enhance our process.

Pros

JobAdder makes tracking a candidate from the first contact to placement easy. One of the new features where you can view and modify candidate information without actually opening the candidate in another tab is really a time saver.

Going along these same lines, the "New" Job Dashboard makes evaluating new applicants and reaching out to them quick and efficient.

Cons

Emails received from candidates are not automatically logged to a candidate record unless the email thread originated from JobAdder.

Nicolas
Overall rating
  • Industry: Staffing & Recruiting
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Great applicant tracker but workflow could do with improvement

Reviewed on 11/08/2015

Pros

Jobadder makes the applicant tracking process easy to manage if you use job boards such as Seek (who are a part-owner of Jobadder). Being able to access candidates from anywhere via this cloud based tool is great. The resume search tool is also good and the system is relatively fast given it's cloud based.

Cons

Whilst this is a slick tool, Jobadder still has a way to go in terms of being a total workflow management tool and it is quite clear that it started life as an applicant tracking tool rather than a recruitment database.

If you value a database where all email correspondence is linked to clients / candidates then this one is not for you. There is no seamless link between your email client and jobadder meaning you have to manually upload emails to the database (sent and received) from google or outlook 365. Furthermore this is something they (jobadder developers) do not see as valuable. For some people this is a non-issue but for me, I like to keep an audit trail of all client correspondence and easily be able to access it and ensure if needed it has a time and date stamp and can easily forward this email to a client (usual issues such as re-sending terms of business and the usual issues a recruitment firm faces around the timing of candidate submissions etc.

Furthermore there is no ability to undertake a text search on notes / emails that you do manually upload into the system. The float functionality is very geared towards low-value recruitment, utilising a tool whereby the client clicks a hyperlink which goes to a jump page which you have no control over the look and feel of.

From a workflow perspective, being able to update candidate skills, employment details, add notes etc is a little hit and miss.

I have voiced these concerns but get the feeling their priority is to continually add smaller job boards to the platform than continue to improve workflow and functionality. It's a real pity as they are ALMOST there in terms of having a really awesome tool!

For now we will stick with them but here's hoping I can change my 6 to a 10!

Shannon
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Propel Collective

Reviewed on 09/12/2020

So far I have really enjoyed using the JobAdder platform and interacting with all staff both...

So far I have really enjoyed using the JobAdder platform and interacting with all staff both support and sales! Great product guys. Love all the updates too!

Pros

User design an experience is great. easy to input data and then access it!

Cons

Only issues I have experienced so far is clearing alerts when you have completed those tasks. Even after you check the box next to the specific alerts they don't disappear right away it usually takes some time for it process.

Alternatives Considered

Bullhorn ATS & CRM

Reasons for Switching to JobAdder

Familiarity with from prior use and the user interface/ease of use. Also being an Aussie always love to support Aussie companies that do great work! :) Happy Holidays Jobadder Peeps :)
Patrick
Patrick
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ease of Use

Reviewed on 12/01/2023

Clients and candidate management and tracking are very crucial to recruiters and JobAdder help me...

Clients and candidate management and tracking are very crucial to recruiters and JobAdder help me all the time

Pros

Ease of Use - It is very important for executives to have a very easy to use software to perform best at work. At any given time, it should never cause a hiccup or disruption to any task. Happy to share that JobAdder gets the job done!

Cons

None. As for my role and function, everything that I need is in Job Adder.

Response from Job Adder

Thank you for your review, Patrick!

Dearne
Dearne
Overall rating
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

JobAdder Integration fit for purpose

Reviewed on 12/01/2023

Pros

Integrations with multiple platforms is very helpful, customer service is great and very responsive.

Cons

Can be glitchy and slow after upgrades have taken place.

Response from Job Adder

Hi Dearne, happy to hear you've had a great experience with JobAdder so far.

Jolene
Jolene
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Great for small businesses, does not scale well at an affordable cost

Reviewed on 17/02/2022

It was fairly easy to use, however, there were many additional "basic" requirements that weren't...

It was fairly easy to use, however, there were many additional "basic" requirements that weren't available on the basic platform.

Pros

JobAdder's workflows assisted us in defining and refining our hiring processes. It was simple to use.

Cons

I was unable to collaborate with my hiring teams directly on the system. I could not give the hiring managers access to the platform.

Ruben
Ruben
Overall rating
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great ATS

Reviewed on 15/10/2020

Excellent experience

Excellent experience

Pros

Easy to navigate
Great ability to integrate with relevant software ecosystem
Mobile app is great

Cons

Nothing to complain about. This ats has been great so far.

Alternatives Considered

Bullhorn ATS & CRM, CATS and PCRecruiter

Reasons for Switching to JobAdder

Pricing, integration and features
Clarke
Clarke
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Review Source

Overall rating

  • Value for Money
  • Customer Support

Dynamo Review

Reviewed on 09/09/2015

Love the fact that the app is built and configured for mobile devices not just the PC version...

Love the fact that the app is built and configured for mobile devices not just the PC version re-sized or re-hashed. This makes it great for accessing info on the move. As well as being very functional its obvious that some thought and effort has gone into the front end which does make for painless experience.

Pros

The support team at Jobadder are amazing. They answer the phone in 2 rings and if they dont have an immediate answer will be back in touch very quickly with a solution. Generally tho I dont use their support too much as the product is very intuitive.

Cons

This app provides a read only version of your database which is perfect for me as that is what I require when out and about. Of course you can log onto the full site to make edits etc.

Meale
Meale
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

easy jobs management

Reviewed on 26/11/2022

Pros

this software offer the possibility to get the kind of human ressources you want.

Cons

recruitments can be more easy if some tools are performed

Helen
Overall rating
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great ATS, lots of functionality and value for money

Reviewed on 16/01/2023

Great service pre and post sale. Great training and if we needed support, raising a ticket is...

Great service pre and post sale. Great training and if we needed support, raising a ticket is simple and easy to do and advice is very quick to resolve the issue.

Pros

I love this piece of software, its easy to use and simple to follow. The process flows are perfect for keeping track of candidates, applications, jobs available to work on and to keep the documentation in one location. Perfect for WFH teams.

Cons

I would be great if JA could automate some of the Skills input from a resume as this is still a time-consuming task when we could be doing other things.

Response from Job Adder

Hi Helen, great review. Glad you hear you've had such a positive experience so far. Regarding your feedback around automating data entry for Skills, at this stage we don't automatically skill code a Candidate for the Recruiter. However, to view Candidates with a certain skill, we'd recommend using our Resume Keyword Search. This feature searches based on skills mentioned on a Candidate's resume and works similarly to a skill code search.

Tynell
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

thank you

Reviewed on 12/01/2023

love the software - amazing job! i hope i will contiune to use through out my career. i found out...

love the software - amazing job! i hope i will contiune to use through out my career. i found out my first compnay was ceasing use of JA - it helped me make the dredded decsion to leave the organisation (among many other issues) it was the push i needed to resign. i found out the next (current) company utilised JA and sealed the deal for me :) thank you job adder! love your work

Pros

absolutey love Job adder and would reccomend to any business , simple and easy to use. clear information. i love the indusrty sections where you can add so much info (optional) about candidates - inductions, skills, ect great tool for talent search

Cons

at a glance it would be good to see any important notes next to the name that dont flood to other pages when other notes are added. - simple ones impreative to the recruitment process. EG - - "banned from FMG sites"

Response from Job Adder

We're so glad to hear how much you love using JobAdder and that it impacted your choice of employer. What a compliment! Regarding your feedback on adding notes to records, we recommend using custom fields to capture key information. Please contact our customer support team to set up custom fields in your account.

Kim Oliver
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

JobAdder: Simplifying the Recruitment Process

Reviewed on 12/01/2023

JobAdder is great and really helpful. It really allows you to do recruitment so easily. Quite a...

JobAdder is great and really helpful. It really allows you to do recruitment so easily. Quite a tool for adding value and amazing experience to all the candidates.

Pros

It allows you to easily track, label and manage your applications. You can easily monitor the status of your candidates.

Cons

Unable to batch add candidates on a Job Positions.

Response from Job Adder

It makes us very happy to hear that JobAdder is helping you be successful in your role. Keep it up!

Mike
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Job Adder review

Reviewed on 12/01/2023

Good

Good

Pros

Very easy to use and set up for the recruiter, not the manager to check on KPI's

Cons

Nowhere to put NI Number. Makes you renew jobs on your website every 4 weeks.

Alternatives Considered

Firefish

Reasons for Switching to JobAdder

Better value, less complicated

Response from Job Adder

Thank you for your feedback, Mike. Regarding the NI number, you can add custom fields to records to input and display this data. Please contact our customer support team to set up custom fields in your account.

Simone
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Review of JobAdder

Reviewed on 12/01/2023

Fantastic.

Fantastic.

Pros

The ease of ability to view your own jobs, track candidates, post job ads etc.

Cons

The ability to search our own database for candidates for new jobs is not as efficient as using say SEEK or LinkedIn Recruiter.

Response from Job Adder

Thanks for providing your feedback! I would suggest using Quick Search, Saved Searches or Boolean Resume Keyword Search to supercharge your searching.

Joshua
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good Applicant Tracking System

Reviewed on 11/01/2023

Pros

Very easy to track candidates, create company and candidate profiles. User friendly. Highly recommend JobAdder.

Cons

It will be good if they will have more features.

Response from Job Adder

Thank you, Joshua! We pride ourselves on being user-friendly, so it's always great to hear that our clients feel the same way.

Denise
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Jobadder 5 stars

Reviewed on 12/01/2023

Excellent

Excellent

Pros

Jobadder is very user friendly, has many functions and makes my life 1000 times easier for tracking candidates their status. This system also saves recruiters time and helps managers see actual activities through the reporting tab.

Cons

When the platform was changed a few years ago, however, it is still easy to use.

Response from Job Adder

Wow, thank you, Denise, for your awesome feedback! We're glad we can play a part in saving time in your day.

Matt
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

JobAdder Review

Reviewed on 12/01/2023

Pros

Very user friendly, Simple to use and keeps track of everything required

Cons

Find that JobAdder can be quite slow at times loading required documents

Response from Job Adder

Thank you, Matt, for your valuable feedback. Depending on the document size, loading time can vary. However, if you experience unusual slowness please contact our Support team via the 'Help' button in your JobAdder account right away.

James
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Experience Using Jobadder as an Administrator

Reviewed on 11/01/2023

Positive - Work gets done quickly and with ease and everything is in the one space.

Positive - Work gets done quickly and with ease and everything is in the one space.

Pros

I like how easy JobAdder is to navigate. The menu items are really clear and easy.

Cons

At times, it takes quite a while to integrate into our company's other critical software when we update candidates profiles

Response from Job Adder

Hi James! Thank you for your review, it's great to hear that you're enjoying using JobAdder.

jodi
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

JobAdder Review

Reviewed on 10/11/2020

My team and I use this software daily to track jobs, applications, candidates etc. Without it we...

My team and I use this software daily to track jobs, applications, candidates etc. Without it we would be using wonky spreadsheets without any integration

Pros

The desktop (like your dashboard) has two different viewings, both can give you a great glimpse of where your jobs and candidates are at

Cons

Maybe the cost, but after reviewing various others, JobAdder fell nicely into an affordable space for its features and graphics

Diane
Overall rating
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Easy to Use

Reviewed on 21/07/2016

Job Adder was a huge step up from our previous CRM system and has a very inviting user interface....

Job Adder was a huge step up from our previous CRM system and has a very inviting user interface. It's easy to use and manage from an admin point of view. The JA team were very helpful throughout the migration process and the support team have been quick to handle queries or issues. There are areas of improvement such as the reporting capabilities, lack of ease for customisation, at times the response time to product enhancement ideas/requests are too long, however the team do take the time to listen and then consider. We have customised training for new starters, which I highly recommend as this is run very well.

Pros

Easy to use
Engaging user interface
Fairly priced for what you get
Friendly support team and great training manager

Cons

Lack of customisation - or turn around time to achieve this
Long leads times for feedback on feature enhancements
At times the system can be slow

Courtney
Overall rating
  • Industry: Staffing & Recruiting
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Love the Simplicity!

Reviewed on 25/11/2015

Pros

We evaluated a TON of different CRMs in our recent software conversion, and I was struck immediately by the very clean look and feel to Jobadder. In fact, within 10 minutes into the demo I recall thinking "Ok! We found it!" It seemed (and still seems) very intuitive and easy to use. We love that it's web-based (our previous system was not), so is of course accessible at home, remotely, or at the office. The Jobadder support team is always friendly and easy to work with and although I can't exactly tell if they're smiling as they're responding to our support requests, it seems like they are!

Cons

We were seeking a CRM that was more intuitive and more simple than our previous one, which Jobadder is. With any transition to seemingly the other end of the spectrum, there are just a few things that we had previously that we wish we still did. For our company in particular, we would ideally like a bit more line-of-business separation of data, but we have been able to work with Jobadder just fine. And there were a few small issues that we weren't fully aware of until the conversion time, but the Jobadder folks were able to talk us through all of our options.

Lisa
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

How user-friendly is JobAdder?

Reviewed on 21/08/2020

Excellent

Excellent

Pros

Very user friendly and love the Folders feature

Cons

Reporting features and reports that can be used for sales metrics

Darryl
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Custom Data Extract by JobAdder

Reviewed on 03/11/2016

I engaged JobAdder to do a custom data extract of 127k rows for us.

The export came out perfect,...

I engaged JobAdder to do a custom data extract of 127k rows for us.

The export came out perfect, exactly what we were looking for.

Very economical too.

Pros

Very happy : the service, everyone has been great to deal with, friendly, happy & professional
Very happy : the turnaround time of the entire thing, from start to finish in a couple of days is excellent
Very happy : the end result, the data is just what we wanted, and the mockup/preview that let us confirm what we wanted worked well

Cons

Could be improved: the delivery method below via FileZilla & winzip is unnecessarily convoluted and many corporate PCs are locked down and do not have the ability to download / install applications, and even if they do, will just have to go back and uninstall them as soon as they're finished. The way you did the mockup via dropbox was far and away a superior delivery mechanism and I would entreat you to investigate shifting to using that for the delivery of the finished product also.

Travis
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Why I use JobAdder CRM

Reviewed on 14/07/2016

Pros

It's ease of use, logical layout and limited clicks to get to the point where you want to be is an attractive feature of this cloud based software. I also like that JobAdder seems to be flexible in working with their customers and have a willingness to work with them to customize the product to a degree. They also did a great job parsing my data into the system, which initially was a concern of mine, however they performed above my expectations.

Cons

While JobAdder does offer some nice functionalities there are several areas where they have fallen short with their technology. These aren't deal breakers but do bring about some frustration. (system doesn't check for duplicate records before creating a new one; 'contacts' and 'candidates' are two separate profiles which means double data entry; a tickler reminder system for activity doesn't exist however they do offer an 'upcoming tasks' option; you can't edit date stamps (other systems have two time stamps); if there are multiple users under an account there isn't a streamlined process to electronically share profiles; applet fields can not be changed on your own, you have to go through JobAdder support for that (good thing is there isn't a cost for this)