---
description: Learn more about Ciphr. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: Ciphr Reviews, Cost & Features | GetApp Australia 2026
---

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# Ciphr

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> Integrated HRIS and payroll software that automates admin and strengthens compliance. Ideal for UK orgs with 200-2000 staff.
> 
> Verdict: Rated **4.3/5** by 45 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Ciphr

Reassuringly clear on compliance: mitigate risk with online HR software that helps HR teams record, manage and track cases securely and efficiently. Defined workflows, automated reminders and auditable histories means cases get resolved smoothly and swiftly.&#10;Training and learning that does the job: keep track of your learning and development programmes. Our cloud HR software helps you plan, apply and track your training so you can monitor and make sure it’s effective.&#10;Efficient at its core: this is self-service HR software. Your people get to do their own admin and you get to streamline, reduce costs, improve data accuracy and up employee engagement. It’s a single-provider approach that improves core processes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 45 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ciphr
- **Location**: Buckinghamshire, UK
- **Founded**: 1982

## Commercial Context

- **Starting Price**: GBP 7.00
- **Pricing model**: Per User
- **Pricing Details**: Pricing is based on a per user per month model.&#10;&#10;Contact us for detailed pricing information.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- 360 Degree Feedback
- API
- Absence Management
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Applicant Tracking
- Application Management
- Approval Process Control
- Approval Workflow
- Assessment Management
- Asynchronous Learning
- Attendance Tracking
- Audit Management
- Audit Trail
- Auto Update
- Background Screening
- Benefits Dashboard

## Integrations (17 total)

- Broadbean
- Experian Email Verification
- LinkedIn Jobs
- Microsoft Entra ID
- Moodle
- OurPeople
- Payroll
- ShopWorks
- Totara Learn
- Totem
- Training Tracker
- Twitter/X
- Workday Peakon Employee Voice
- hireful
- iHasco

... and 2 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Applicant Tracking Systems](https://www.getapp.com.au/directory/253/applicant-tracking/software)

## Related Categories

- [Applicant Tracking Systems](https://www.getapp.com.au/directory/253/applicant-tracking/software)
- [HR Software](https://www.getapp.com.au/directory/256/human-resources/software)
- [Payroll Software](https://www.getapp.com.au/directory/259/payroll/software)
- [Recruitment Software](https://www.getapp.com.au/directory/261/recruitment/software)
- [Employee Training Software](https://www.getapp.com.au/directory/266/training/software)

## Alternatives

1. [Rippling](https://www.getapp.com.au/software/112141/rippling) — 4.9/5 (4614 reviews)
2. [BambooHR](https://www.getapp.com.au/software/20517/bamboohr) — 4.6/5 (3108 reviews)
3. [Paylocity](https://www.getapp.com.au/software/102695/webpay) — 4.3/5 (1822 reviews)
4. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5058 reviews)
5. [Paycor](https://www.getapp.com.au/software/108691/paycor-perform) — 4.3/5 (3033 reviews)

## Reviews

### "Great product and outstanding support" — 5.0/5

> **Guy** | *5 January 2016* | Human Resources
> 
> **Pros**: Great, intuitive product with outstanding support.
> 
> **Cons**: Although all feedback I gave CipHR was acted upon, there was at times a little too much reliance on personal relationships between the support team and client (my team).
> 
> I was employed by a client to review and better use out of their CipHR system (amongst many other things).  Working with the CipHR team, we moved from using only the most basic aspects to almost full functionality within 10 months.  There was a significant impact on the business with reduced HR costs, greater HR face time, reduced manager system usage time and reduced error rates.  I could not have done it without the tireless team at CipHR supporting me all the way.

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### "CIPHR HR self-service review" — 5.0/5

> **Amruta** | *4 August 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: The CIPHR HR self-service is user-friendly and quite convenient to navigate to different sections. The system is continually improving and lots of positive changes have been incorporated in the new user interface launched in 2025 including user guides and self-help sections.
> 
> **Cons**: Some slight delays while responding to helpdesk tickets. There are some integration links missing within different modules and some features need improvement.
> 
> Overall experience of working with CIPHR is very positive and is continually improving. The customer success manager and account manager provide tailored advise and support.

-----

### "Customer Support really good\!" — 4.0/5

> **Melanie** | *17 October 2025* | Education Management | Recommendation rating: 6.0/10
> 
> **Pros**: When it comes to iRecruit, Hassan is a godsend, and is always able to understand our requests and action those that he can help with very quickly.  He has also advised us when some of our suggestions have been put to the development team, which is helpful.  He includes screenshots and clear information, to help us understand and guides us when there are things we can resolve for ourselves.
> 
> **Cons**: Having to put in a service ticket rather than being able to pick the phone up quickly (especially when something is super urgent and potentially a very quick resolution) - it's not made easy to get through to a person quickly.
> 
> I have mainly used Ciphr support for iRecruit issues, and a few My Trust issues.  The experience has always been positive and the people in the support team are reactive and very helpful.

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### "HRIS System Review: Strengthening Partnership and Performance" — 4.0/5

> **Holly** | *23 October 2025* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Over the past 12 months, we have experienced significant progress in our partnership with CIPHR. Customer service has notably improved, demonstrating a genuine commitment to responsiveness and support. The platform continues to evolve including a new modern user interface and we are looking forward to the upcoming new functionality—particularly in the area of AI—enhancing both efficiency and user experience. We also appreciate the proactive approach taken to gather and act upon client feedback, ensuring that developments align with our operational needs. CIPHR has become an essential partner in enabling the effective and seamless management of our HR function.
> 
> **Cons**: As with every HRIS, there are limitations within the software which have been put forward as product development areas.

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### "CipHR - HR Management System" — 5.0/5

> **Lisa** | *30 April 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: We use the system for our employee data/information and payroll which works really well.  Customer support.  CipHR academy.  HR tools all in one place.  New user friendly interface.  Employee self service.  Performance insights with new analytics tool.
> 
> **Cons**: Some of the features which have now been rectified in the new update such as time out and having to click into data numerous times to reach the correct area of system. Also reporting can be time consuming in excel.
> 
> User-friendly interface and ease of navigation, new reporting / analytics.  Reliable and improved customer support service and knowledgeable workforce with regular updates and improved communications.  Many years as a customer working with CipHR.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/91617/ciphr)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/91617/ciphr> |
| de-AT | <https://www.getapp.at/software/91617/ciphr> |
| en | <https://www.getapp.com/hr-employee-management-software/a/ciphr/> |
| en-AE | <https://www.getapp.ae/software/91617/ciphr> |
| en-AU | <https://www.getapp.com.au/software/91617/ciphr> |
| en-CA | <https://www.getapp.ca/software/91617/ciphr> |
| en-GB | <https://www.getapp.co.uk/software/91617/ciphr> |
| en-IE | <https://www.getapp.ie/software/91617/ciphr> |
| en-NZ | <https://www.getapp.co.nz/software/91617/ciphr> |
| en-SG | <https://www.getapp.sg/software/91617/ciphr> |
| en-ZA | <https://www.getapp.za.com/software/91617/ciphr> |
| es | <https://www.getapp.es/software/91617/ciphr> |
| es-CL | <https://www.getapp.cl/software/91617/ciphr> |
| es-CO | <https://www.getapp.com.co/software/91617/ciphr> |
| es-MX | <https://www.getapp.com.mx/software/91617/ciphr> |
| fr | <https://www.getapp.fr/software/91617/ciphr> |
| fr-BE | <https://fr.getapp.be/software/91617/ciphr> |
| fr-CA | <https://fr.getapp.ca/software/91617/ciphr> |
| nl | <https://www.getapp.nl/software/91617/ciphr> |
| nl-BE | <https://www.getapp.be/software/91617/ciphr> |

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