--- description: Learn more about Clio. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Clio Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Legal Case Management Software](/directory/124/legal-case-management/software) > [Clio](/software/91415/clio) # Clio Canonical: https://www.getapp.com.au/software/91415/clio Page: 1 / 71\ Next: [Next page](https://www.getapp.com.au/software/91415/clio?page=2) > Clio is a comprehensive legal practice management software that helps law firms streamline their operations. The platform offers case management, client intake, document automation, and legal accounting features, all integrated into one system. With built-in AI capabilities through Clio Duo, legal professionals can efficiently summarize documents and access matter details while maintaining client communication through a dedicated portal. > > Verdict: Rated **4.7/5** by 1738 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Clio Manage every stage of the client journey and convert more prospects with Clio Grow, the CRM designed specifically for law firms. Get instant visibility into the firm's financial performance with firmwide and matter dashboards. Enable clients to seamlessly pay legal bills online or in the office with Clio Payments. Use Clio to manage calendars, documents, tasks, bills, time entries, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1738 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Clio - **Location**: Burnaby, Canada - **Founded**: 2007 ## Commercial Context - **Starting Price**: $39.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The pricing plans offered by Clio range from an entry-level plan called EasyStart at $49 per user per month, offering basic features like time tracking and online payments, to more advanced plans like Essentials and Advanced, providing additional features such as client collaboration tools and document automation. The highest tier plan, Expand, includes comprehensive features like workflow automation, unlimited e-signatures and financial reporting. Customers also have the option to customize their plans with add-ons such as Clio Grow and Clio Work for enhanced client intake and artificial intelligence functionality, respectively. Overall, Clio's pricing structure caters to law firms of various sizes and needs, offering flexibility and scalability. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, Hong Kong SAR China, Ireland, Luxembourg, Netherlands, New Zealand, Puerto Rico, South Africa, United Arab Emirates, United Kingdom, United States ## Features - ACH Payment Processing - API - Access Controls/Permissions - Accounting - Accounting Integration - Accounts Payable - Accounts Receivable - Accrual Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Archiving & Retention - Asset Accounting - Audit Trail - Automated Text Generation - Automatic Backup - Automatic Billing - Autonomous Task Execution - Backup and Recovery ## Integrations (33 total) - 8am LawPay - Birdeye - Box - Case Status - Chrometa - Docusign - Dropbox Business - Gmail - Google Calendar - Google Contacts - Google Drive - InfoTrack - InvoiceSherpa - Kenect - LEX Reception ... and 18 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Legal Case Management Software](https://www.getapp.com.au/directory/124/legal-case-management/software) ## Related Categories - [Legal Billing Software](https://www.getapp.com.au/directory/121/legal-billing/software) - [Trust Accounting Software](https://www.getapp.com.au/directory/126/trust-accounting/software) - [Billing and Invoicing Software](https://www.getapp.com.au/directory/240/billing-invoicing/software) - [Legal Practice Management Software](https://www.getapp.com.au/directory/120/law-practice-management/software) - [Legal Case Management Software](https://www.getapp.com.au/directory/124/legal-case-management/software) ## Alternatives 1. [LEAP](https://www.getapp.com.au/software/104595/leap) — 4.3/5 (545 reviews) 2. [8am MyCase](https://www.getapp.com.au/software/91266/mycase) — 4.6/5 (805 reviews) 3. [Smokeball](https://www.getapp.com.au/software/104317/smokeball) — 4.8/5 (358 reviews) 4. [PracticePanther Legal Software](https://www.getapp.com.au/software/91778/practicepanther-legal-software) — 4.7/5 (528 reviews) 5. [Neos](https://www.getapp.com.au/software/125343/needles) — 4.4/5 (203 reviews) ## Reviews ### "Great Support for Legal Professionals" — 5.0/5 > **Allie** | *4 May 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Clio offers excellent customer service. They are proactive to let users know about anticipated issues and very responsive when something is going wrong or you have basic questions. It is also user friendly with most functions being pretty self-explanatory. The integration with LawPay makes invoicing and collections even easier. > > **Cons**: I wish it had internal task automation. Although several integrations assist with automation, things get lost in translation by crossing platforms. If Clio could create an internal process for automating task generation and tracking, that would be excellent. I also wish there was a way to share large files with opposing counsel. While Clio for co-counsel is great when tag-teaming cases, there is no easy way to share large files with people you do not want to give access to your file. > > Overall great client management system with excellent support. Would highly recommend to other legal professionals. ----- ### "Clio is my most trusted partner" — 5.0/5 > **Daphne** | *2 May 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: I started my own firm last year and Clio has been my most important partner. I use Clio to manage intake, billing/invoicing, and document management. I appreciate how this one platform can be used for so many different purposes. > > **Cons**: I cannot think of anything -- which speaks volumes. Even when I have had issues, such as with converting or saving files, I have been able to connect with customer service and they help me find workarounds. > > Clio made starting my own firm much less daunting. The customer service is terrific. I was hand held and guided throughout the set up process and have gotten help whenever needed. ----- ### "Clio Overpromised in Australia — Still Waiting Two Years Later" — 1.0/5 > **Anonymous User** | *11 July 2025* | Legal Services | Recommendation rating: 0.0/10 > > **Pros**: •Clean and user-friendly interface •Good for basic matter management and time recording •Secure and cloud-based, which suits remote teams > > **Cons**: •Key integrations promised at sign-up still don’t exist (two years later) •Clio Payments is not fully automated — many manual steps still required •Support tickets often go unanswered for weeks •Poor accountability from support and product teams •Not well adapted to Australian legal practice needs > > Clio made big promises when they first launched in Australia — seamless integrations, automated processes, and a fully functional payment system, all supposedly ready within six months. Two years later, I’m still waiting for most of that to materialise. I feel let down by the gap between the sales pitch and what’s actually been delivered. Clio may be more developed in other markets, but in Australia, it’s been frustratingly underwhelming. If you’re based in Australia, I’d strongly recommend doing a deep dive and asking very specific questions about what functionality is actually available to you now — not what they hope to offer “soon.” The product feels unfinished in this market, and support can be slow and unresponsive. ----- ### "Very Easy To Navigate" — 5.0/5 > **Vanessa** | *10 March 2026* | Law Practice | Recommendation rating: 9.0/10 > > **Pros**: It is great with managing data and storing information. Very easy to use and navigate. Great for organizing. > > **Cons**: I do not like how it does not alert when there are duplicate entries. Therefore you can have duplicate entries and won’t know > > My overall experience with CLIO was great. In the few months I used it, I was able use it very easily with not complications ----- ### "Clio is the best\!" — 5.0/5 > **Nancy** | *12 May 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: I like how organized Clio keeps me. From the calendar to the notes. It's our mail tool for the work day. We'd be lost without it. It's so easy to use once you get the hang of it. > > **Cons**: I wouldn't necessarily say I dislike anything about Clio. I do wish somehow it could somehow indicate if we are creating a duplicate contact. But that's okay, it's not a big deal. > > My experience with Clio has been a game-changer for everyday work life. I can't even remember life without it\! It's the most helpful tool we use at our firm, genuinely. It's a great system and our favorite here. ----- Page: 1 / 71\ Next: [Next page](https://www.getapp.com.au/software/91415/clio?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/91415/clio) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data