NetSuite Reviews

Affiliated continuous time integrated credit risk scoring that identifies possible risks right from customers and machines using algorithms based on current financial information and past payment records, respectively. The flexibility of the dynamic financial modeling that allows using scenarios for the risk assessment procedure, including several factors simultaneously in the model.

There are few opportunities to modify parameters determining risk evaluation at the level of a concrete client. The templates appropriating financial reporting require further flexibility in computing special risk. It may be possible to organize the multiple client assessments more efficiently by doing them in batches.

The multi subsidiary consolidation features, reporting and saved searches etc

Not having the inventory aging report which is a basic requirement for all the ERP solution

Lots of options to create reports and define items.

Very Difficult to integrate and overly complicated. It slowed down our overall processes and a lot of the logic did not make sense when defining items. It isn't good when they tell you to use a different program to help with the definition process. It is very expensive as well especially when the training is so poor that all you wind up using it for is glorified accounting.

We like the ability to easily run financials on a project level basis and the automated features that shorten our close cycle.

The customization that needed to happen to fit NetSuite into our current work processes and the transferring of data from our QB system to NetSuite was not smooth due to going live mid-year.

Once you learn the system, it's simple to use and gives you quick access at your fingertips. You can get a 360-degree view all from the same screen.

Trying to find where training is, was not easy. It was necessary to know the NS verbiage to locate sessions.

1. NetSuite offers a wide range of modules covering financial management, CRM, e-commerce, inventory, and supply chain management.
2. Suitable for businesses of all sizes, from small startups to large enterprises.
3. It is cloud-based.
4. It is customizable and Flexible
5. Provides real-time visibility into business performance with robust reporting and analytics tools.
6. Supports multi-currency, multi-language, and multi-subsidiary operations, making it ideal for global businesses.
7. Regular updates and new features are automatically deployed, ensuring the system stays current with the latest technology and best practices.

1. It can be expensive, especially for small businesses or startups, due to subscription fees, customization costs, and user licenses.
2. Requires a learning curve and may necessitate ongoing training and support.
3. Implementation can be time-consuming and complex, requiring careful planning and resources.
4. Occasional slowdowns or downtime may impact business operations

I like the promise that it would have good reporting and customization.

was extremely dissatisfaction with the service and support provided by NetSuite over the past year. Unfortunately, my experience has been fraught with numerous issues, ultimately leading me to decide not to renew our contract.

From the outset, the implementation of NetSuite was handled incorrectly, causing significant disruptions to our business operations. Whenever we encountered an issue, the standard resolution offered was to purchase an additional module, which felt more like a sales strategy than a genuine effort to resolve our problems.

Moreover, the pricing structure for essential features such as payroll and profit and loss by jobs was not made clear upfront, leading to unexpected costs that strained our budget. Throughout our time with NetSuite, I found that no one seemed to have the necessary expertise to fix the issues we faced. Despite numerous requests to speak with supervisors, I was consistently told that our problems could be solved by spending more money, which was both frustrating and unacceptable.

Compounding these issues was the frequent turnover of our account manager, who changed four times within the year. This lack of continuity meant that no one had a clear understanding of our account history or ongoing issues, resulting in repeated explanations and a general lack of progress in resolving our concerns.

It is evident that the primary focus was on receiving payment rather than providing effective solutions and support. This approach has left us with a system that does not meet our needs and has caused considerable disruption to our operations.

I am able to get every information that I need and that would be vey helpful in fulfilling may task and helping our customers in timely manner.

Restrictions based on your user account.

NetSuite is a fantastic program that stands out for its flexibility and versatility. It allows you to manage your entire company seamlessly through an easy-to-use platform. The access and control it provides over various business functions make it an invaluable tool for streamlining operations and ensuring everything runs smoothly. Whether you're handling finances, inventory, or customer relationships, NetSuite makes it all manageable from one central hub.

One challenge with NetSuite is the overall initial costs, particularly when you don’t fully grasp the value it brings right away. Additionally, its immense versatility can sometimes be overwhelming, almost like falling into a rabbit hole with countless features and options. To get the most out of it, it's crucial to have strong upfront control and a well-thought-out plan for implementation. Without that, it’s easy to get lost in all the possibilities.

NetSuite has a lot of capabilities. I am confident that if we invested enough in the system, it could handle all of our needs.

NetSuite is clunky and not user friendly. It is not designed for small business, where each employee wears multiple hats. We are 7 people, and most employees have to switch between roles daily to accomplish their goals. When we reach out to NetSuite for help or suggestions, they do not treat the relationship as a service provider who wants us to grow and be successful. Instead, they try to squeeze every dollar out of us. They consistently under-deliver on time-sensitive outcomes, and try to sell us upgrades we don't need and can't afford. Our account manager is delightful, but has no authority to help us in any capacity. Every B2B transaction is extremely difficult (including us paying NetSuite). When we try to lean in on NetSuite services, we find they are unable to deliver what was promised, and are unwilling to negotiate or apologize for their own shortcomings and mistakes.