--- description: Learn more about Lightspeed Retail. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Lightspeed Retail Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Inventory Control Software](/directory/773/inventory-control/software) > [Lightspeed Retail](/software/91305/lightspeed-retail) # Lightspeed Retail Canonical: https://www.getapp.com.au/software/91305/lightspeed-retail Page: 1 / 40\ Next: [Next page](https://www.getapp.com.au/software/91305/lightspeed-retail?page=2) > One retail platform to manage payments, inventory, suppliers and staff. Lightspeed has what you need to scale and succeed – easy-to-use POS, eCommerce, advanced reporting \& more. > > Verdict: Rated **4.0/5** by 975 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Lightspeed Retail Lightspeed powers businesses in over 100 countries. From Apparel to Home \& Gardening, Lightspeed Retail supports entrepreneurs to improve efficiency and increase visibility across different areas such as inventory and sales in their store, or chain of stores. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 975 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Lightspeed - **Location**: Montreal, Canada - **Founded**: 2012 ## Commercial Context - **Starting Price**: $129.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Basic: $129/mth (Annual plan) - Designed for essential day-to-day needs for independent retailers. Core: $229/mth (Annual plan) - Ideal for retailers seeking management tools to facilitate business growth. Plus: $329/mth (Annual plan) - Tailored for advanced customisation and ease of scalability in established retail operations. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German - **Available Countries**: Australia, Belgium, Canada, France, Germany, Netherlands, New Zealand, Switzerland, United Kingdom ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Barcode Printing - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - CRM - Cash Management - Catalog Management - Channel Management - Check-in/Check-out - Clock In/Out - Consignments - Content Management - Cost Tracking - Credit Card Processing ## Integrations (76 total) - 7shifts - APPSeCONNECT - Adobe Commerce - Agendrix - Amadeus - Amaka - Ascent360 - BevSpot Food and Beverage Management - Birdeye - Booxi - CXMEngine - Chowly - City Hive - Cloudbeds - CoverManager ... and 61 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Inventory Control Software](https://www.getapp.com.au/directory/773/inventory-control/software) ## Related Categories - [Shopping Cart Software](https://www.getapp.com.au/directory/97/shopping-cart/software) - [POS Systems](https://www.getapp.com.au/directory/195/point-of-sale/software) - [Retail Management Software](https://www.getapp.com.au/directory/198/retail-management/software) - [Inventory Management Software](https://www.getapp.com.au/directory/324/inventory-management/software) - [iPad POS Software](https://www.getapp.com.au/directory/835/ipad-pos/software) ## Alternatives 1. [Epos Now](https://www.getapp.com.au/software/106871/epos-now) — 3.8/5 (713 reviews) 2. [Shopify](https://www.getapp.com.au/software/8275/shopify) — 4.5/5 (6667 reviews) 3. [PayPal](https://www.getapp.com.au/software/91263/paypal) — 4.6/5 (26301 reviews) 4. [RetailEdge](https://www.getapp.com.au/software/128123/retailedge) — 4.8/5 (186 reviews) 5. [Shopify POS](https://www.getapp.com.au/software/125371/shopify-pos) — 4.6/5 (239 reviews) ## Reviews ### "After Two Years - Lightspeed Remains The Best In All Categories" — 5.0/5 > **Sean** | *29 May 2019* | Retail | Recommendation rating: 10.0/10 > > **Pros**: After two other point of sale systems; and after two years using Lightspeed, it is by far the best in all categories. We had two previous POS systems that fell short in comparison to Lightspeed. Part of our success with Lightspeed is that after two previous point of sale systems; we knew what we really needed and the right questions to ask during the sales process. We submitted specific questions in writing. All of our questions we answered in detail in less than 24-Hours. The sales team knows their products and knew my industry. In fact, most of our distributors catalogs are already pre-loaded into their system. The transition from our other popular POS was relatively easy, especially in comparison to our previous transition. The Lightspeed team was always there to help and even anticipated needs before I knew them. The inventory system and purchase order system work well. > > **Cons**: The only limitation we have with Lightspeed in related to the fact that we sell a lot of items by weight. This does not create a significant problem for us; but having bulk items accounted for in inventory would be a nice to have. We would love an integrated scale capability. The Lightspeed team was more than willing to help us set up our system to sell bulk items; it works better than another other POS we looked at. > > Lightspeed has literally saved us 20-30 hours per week. It connects and communicates well with all of our other systems; including accounting and loyalty platforms. Their customer and technical support have been extraordinary and have exceeded our expectations. In fact, I think their technical support is the best not just in the point of sale industry but any industry. I find myself wishing other vendors I work with had the same level of support and professionalism. Lightspeed also listens to their customers; this is evident by requests made in their support area. They actually respond to every request. As a small business owner, we worry about many things. Lightspeed is not one of them\! ----- ### "The Point of Sale solution" — 4.0/5 > **Verified Reviewer** | *7 January 2021* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: I tinkered with this software and got ot know this from the inside and out. I like the functionalities as it allows you to break free from the spreadsheet and manual entry. Gone are the days of tallying and doing adjustments on a piece of paper. It has filter functions for reporting, it auto calculates taxes by assigning it in the initial setup, browser printing integration, you can conveniently import inventory from a csv file to your POS system and export those reports in a csv format. The hardware associated to it works seamlessly like the tablets, scanners, and printers. Although , it endorses Apple products, it works perfectly fine with Windows operating systems. It also has a companion product which is called Lightspeed Accounting that is comparable to Quickbooks > > **Cons**: A few bugs are slowly being fixed as each maintenance and update is released, just like any other software. Although workarounds can be done to remedy it, but you'd have to seek assistance from Tech Support. > > Overall, the software does a great job in helping Accountants, managers and front liners in the Retail industry. What's great is that it integrates with ECommerce to be more efficient in selling your products out there, not just from the brick and mortar setup, but in the online as well. ----- ### "Customer Review" — 2.0/5 > **Jeff** | *15 August 2024* | Hospitality | Recommendation rating: 2.0/10 > > **Pros**: The fact it could do the basics well. i.e. take payment of an order. > > **Cons**: The integration issues, added costs of including so many additional applications and the delayed payment over the weekend, where lightspeed invoices did not match bank account inputs due to when the eftpos fee is attributed. This adds a lot of manual effort when reconciling. > > Overall I have spend way more time on the help desk waiting the 24-48 hours for technical support and I have had to invest more money and time into additional products I didnt expect. Overall the experience has been a mixed bag, but the latest integrations issues has left a really bad taste in my mouth. ----- ### "Best POS System in the Business" — 5.0/5 > **Verified Reviewer** | *1 May 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I have installed numerous POS systems in my 30+ years of experience. LightSpeed is by far the most comprehensive system, yet easiest system to implement and use. There support mechanism is second to none. If you look your question up in help, there will be documentation to answer your question, and chances are there is a video that walks you step by step through the solution. If you feel like you want to get live help, there chat mechanism is one of the best, better yet, the support people on the chat are the most patient and knowledgeable support people in the business. Simply the best. > > **Cons**: I don't have any comments for this section > > We had two separate Retail POS systems in our organization. One was so antiquated it had to be replaced and the second one was experiencing issues everyday and the support was lousy. We purchased LightSpeed. I had the Retail Operators go through the setup videos and make decisions on how they wanted to setup the system based on the videos. Then, when the Operators completed their training, I had them configure LightSpeed themselves based on what they learned and the decisions they made. We then entered the inventory and the rest is history. I would recommend LightSpeed to anyone looking for a retail POS no matter what size. ----- ### "Lightspeed at the speed of light\!" — 5.0/5 > **Verified Reviewer** | *28 November 2019* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: Easy setup with great support from staff. Great reporting capability. Easy to set up users, products, etc. Great support staff who will help with any and all issues at any time. Can handle almost any need that a restaurant has. > > **Cons**: Longer learning curve than some other systems but with practice is becomes easy to use. > > We have had a great experience with Lightspeed. It gives us the reports that we need to run the business efficiently. The waitstaff can easily take orders and payments without any problems. ----- Page: 1 / 40\ Next: [Next page](https://www.getapp.com.au/software/91305/lightspeed-retail?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/91305/lightspeed-retail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data