---
description: Learn more about Yotpo. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Yotpo Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [Yotpo](/software/91286/yotpo)

# Yotpo

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> Yotpo is an eCommerce marketing platform that helps brands collect and showcase customer reviews, ratings, and photos throughout the buyer journey. The solution enables businesses to leverage user-generated content to build trust, increase social proof, and drive sales through strategic placement at key conversion points across their websites. Yotpo integrates with major eCommerce platforms and includes features like AI-optimized review requests and SEO enhancement tools.
> 
> Verdict: Rated **4.5/5** by 375 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Yotpo

 Generate more reviews/content than with any other solution with in-mail form and other tools.&#10; Stand out in Google results and from the competition by having reviews \&amp; stars show in your paid and organic search results.&#10; Use your UGC (user generated content) to market your business.&#10; Display verified reviews at key points on your site to increase conversions.&#10; Stay in contact with your customers, build relationships so they become loyal and continue to engage with you.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 375 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Yotpo
- **Location**: Tel Aviv, Israel
- **Founded**: 2010

## Commercial Context

- **Starting Price**: USD 199.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Pro - $368/per month for up to 500 monthly orders&#10;Premium - $941/per month for up to 1000 monthly orders&#10;Enterprise - Contact Yotpo for pricing details
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish
- **Available Countries**: Australia, Belgium, Brazil, Canada, Denmark, Finland, Germany, Ireland, Israel, Japan, Mexico, Netherlands, New Zealand, Norway, Sweden, Switzerland, United Kingdom, United States

## Features

- API
- Activity Dashboard
- Audience Targeting
- Automated Responses
- Brand Guidelines
- CRM Integration
- Campaign Management
- Commenting/Notes
- Communication Management
- Contact Management
- Content Creation
- Content Management
- Conversion Tracking
- Customer History
- Customer Segmentation
- Customisable Branding
- Dashboard
- Data Visualization
- Digital Asset Management
- Discussions/Forums

## Integrations (52 total)

- AdRoll
- Adobe Commerce
- Amasty
- Antavo
- Athos Commerce
- Bazaarvoice
- Beeketing
- BigCommerce
- Cohley
- Cordial
- DataGrail
- Emarsys
- Fomo
- Fresh Relevance
- Glew

... and 37 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software)

## Related Categories

- [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software)
- [Brand Management Software](https://www.getapp.com.au/directory/302/brand-management/software)
- [Review Management Software](https://www.getapp.com.au/directory/575/feedback-and-reviews-management/software)
- [Community Software](https://www.getapp.com.au/directory/585/online-community/software)
- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)

## Alternatives

1. [Trustpilot](https://www.getapp.com.au/software/113149/trustpilot) — 4.5/5 (1202 reviews)
2. [TrueReview](https://www.getapp.com.au/software/2043135/truereview) — 5.0/5 (150 reviews)
3. [Birdeye](https://www.getapp.com.au/software/112535/birdeye) — 4.7/5 (702 reviews)
4. [NiceJob](https://www.getapp.com.au/software/110189/nicejob) — 4.9/5 (202 reviews)
5. [Okendo](https://www.getapp.com.au/software/2035751/okendo) — 4.9/5 (223 reviews)

## Reviews

### "Yotpo : Make your product reviewed and get true analysis." — 5.0/5

> **Manjulika** | *8 April 2023* | Investment Banking | Recommendation rating: 9.0/10
> 
> **Pros**: Yotpo is a standout review app that truly takes things to the next level. With a wide range of features designed to support both onsite and offsite strategies, it's clear that this product is built with the needs of businesses in mind.
> 
> **Cons**: Be aware of the fake reviews, you can understand them very easily.
> 
> One of the things that really sets Yotpo apart is their commitment to staying up-to-date with the latest trends and technologies. They regularly update their product, so you can be confident that you're always using the most cutting-edge tools available.

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### "Review" — 5.0/5

> **Shayna** | *26 October 2021* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: The seamless integration with our eComm system (Salesforce Commerce Cloud) and the customer service
> 
> **Cons**: How you have to be experienced in coding to change key elements of the look/feel of review requests, widgets, etc.
> 
> Really great. Platform is being updated frequently with new features. Customer service is always helpful and resolves issues quickly.

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### "Simple, easy to use but lack the advanced features" — 2.0/5

> **Fabian** | *7 January 2025* | Building Materials | Recommendation rating: 3.0/10
> 
> **Pros**: Simplicity, well done integrations with Shopify and Klaviyo among others
> 
> **Cons**: Very performance heavy on site, very little customization as well as the lack of ratings
> 
> Good, not worth the price we paid and we moved on to Lipscore instead

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### "Yotpo: Easy to use, insightful analytics and customer friendly." — 5.0/5

> **Mathias** | *8 June 2021* | Sporting Goods | Recommendation rating: 8.0/10
> 
> **Pros**: The ability to have an easy overview of all the tools and alot of the features happens automatically. With YotPo you will have every tool inhouse and when everything is set up correctly you are provided with useful analytics and a great overview of how your customers review the business.
> 
> **Cons**: There is quite a handfull of features so it's easy to get "lost" within all of them.
> 
> YotPo provides me with alot of features that helps new customers in the right direction when chosing a product to buy. With great display of former reviews and product reviews, new customers trust your business and the step to finish a purchase.

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### "Goodbye Mailchimp\!  Hello Yotpo\!" — 5.0/5

> **Jeanette** | *17 December 2020* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: I loved the ability to keep everything all in one place.  It's super user friendly (although I'm still learning every day) .
> 
> **Cons**: Wish there were more options for email templates.  Sometimes I don't have time to custom create a new look so if there were more options where I could just plug in my over verbiage and photos of products it would be super helpful.
> 
> I'm very pleased.  I'm also impressed with the staff.  They've been super helpful and friendly.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/91286/yotpo)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/91286/yotpo> |
| de-AT | <https://www.getapp.at/software/91286/yotpo> |
| en | <https://www.getapp.com/marketing-software/a/yotpo/> |
| en-AE | <https://www.getapp.ae/software/91286/yotpo> |
| en-AU | <https://www.getapp.com.au/software/91286/yotpo> |
| en-CA | <https://www.getapp.ca/software/91286/yotpo> |
| en-GB | <https://www.getapp.co.uk/software/91286/yotpo> |
| en-IE | <https://www.getapp.ie/software/91286/yotpo> |
| en-NZ | <https://www.getapp.co.nz/software/91286/yotpo> |
| en-SG | <https://www.getapp.sg/software/91286/yotpo> |
| en-ZA | <https://www.getapp.za.com/software/91286/yotpo> |
| es | <https://www.getapp.es/software/91286/yotpo> |
| es-CL | <https://www.getapp.cl/software/91286/yotpo> |
| es-CO | <https://www.getapp.com.co/software/91286/yotpo> |
| es-MX | <https://www.getapp.com.mx/software/91286/yotpo> |
| fr | <https://www.getapp.fr/software/91286/yotpo> |
| fr-BE | <https://fr.getapp.be/software/91286/yotpo> |
| fr-CA | <https://fr.getapp.ca/software/91286/yotpo> |
| nl | <https://www.getapp.nl/software/91286/yotpo> |
| nl-BE | <https://www.getapp.be/software/91286/yotpo> |
| pt | <https://www.getapp.com.br/software/91286/yotpo> |
| pt-PT | <https://www.getapp.pt/software/91286/yotpo> |

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