--- description: Learn more about smartQ. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: smartQ Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Workflow Management Software](/directory/566/business-workflow/software) > [smartQ](/software/91280/smartq) # smartQ Canonical: https://www.getapp.com.au/software/91280/smartq Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/91280/smartq?page=2) > smartQ is a project management app that allows you to distribute work, track progress and collaborate online. smartQ can track tasks, issues, tickets and handle a wide range of workflows, from simple “to do/ doing / done” tasks lists, to complex multi-step processes. > > Verdict: Rated **4.5/5** by 43 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of smartQ ✔ Board View This ticket board helps you visualize your workflow and offers a clear picture of the project progress and bottlenecks. drag-and-drop the tickets to change columns and re-order fold/unfold ticket details custom ticket colors ✔ Ticket View Each ticket has its own area with: ticket details (with custom fields support) Notes and Files area threaded discussions ✔ List View An alternative table-view of the tickets: unified Notes \& Files area across all the tickets mark tickets with three-color stars quick filter-search the tickets by keywords sort by any column ✔ Workflow Designer Customize the workflow for each project: Add/Remove/Re-order the stages/columns Set the optional limits on tickets per stage (WIP) ✔ TEAM ROLES Customize access rights to each project: edit and add new Roles, assign people to each role, customize the level of access for each role ✔ Ticket Form Designer Custom ticket fields: Text Line, Number, Text Area, Choice (dropdowns, checkboxes, radio buttons) and Date. ✔ Project Reports Customizable reports with multiple filters and data export ✔ External Access for non-registered users External Access allows anybody, not just registered smartQ users, to submit tickets to smartQ via email or external form. External Users can access their tickets through a simplified interface, to check status and post comments. ✔ iPhone/iPad and Android apps Access smartQ on the go with our native mobile apps. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 43 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Disarea - **Founded**: 2007 ## Commercial Context - **Starting Price**: USD 5.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Basic $5 per user/month Pro $8 per user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Chinese, Czech, Dutch, English, French, German, Italian, Russian, Spanish, Ukrainian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agile Methodologies - Alerts/Notifications - Assignment Management - Backlog Management - Charting - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Reports - Data Import/Export - Deadline Management - Document Management - Drag & Drop - Email Management - Email-to-Task Conversion ## Integrations (10 total) - 5pm - 8am - Alexa - Dropbox Business - Gmail - Google Drive - Microsoft 365 - Microsoft Outlook - OneDrive - Slack ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Workflow Management Software](https://www.getapp.com.au/directory/566/business-workflow/software) ## Related Categories - [Workflow Management Software](https://www.getapp.com.au/directory/566/business-workflow/software) - [Task Management Software](https://www.getapp.com.au/directory/570/task-management/software) - [Agile Project Management Software](https://www.getapp.com.au/directory/596/agile-project-management/software) ## Alternatives 1. [Asana](https://www.getapp.com.au/software/90584/asana) — 4.5/5 (13547 reviews) 2. [monday.com](https://www.getapp.com.au/software/91734/monday-com) — 4.6/5 (5726 reviews) 3. [Jira](https://www.getapp.com.au/software/9953/jira) — 4.4/5 (15314 reviews) 4. [viaSocket](https://www.getapp.com.au/software/2077932/viasocket) — 4.8/5 (640 reviews) 5. [Trello](https://www.getapp.com.au/software/90700/trello) — 4.5/5 (23488 reviews) ## Reviews ### "Really Helps Me to Schedule" — 5.0/5 > **Brian** | *19 February 2019* | Printing | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, very robust features, and allows customization. > > **Cons**: I wish it had the ability to print images I add to the notes. > > I use smartQ to schedule production jobs in my print shop. It does everything I need to provide a visual aid to my production schedule and allows me to track jobs through each step. The custom fields enable me to customize the tasks to match my production needs. ----- ### "Exceptional Product and Exceptional Value" — 5.0/5 > **Jeff** | *10 December 2019* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and customization. Drag and drop interface. Email notifications. Intuitive visual layout. > > **Cons**: Limited archiving capabilities. Limited flexibility to delete or change certain components of tickets. However the product is constantly evolving to improve and mitigate the challenges. > > The software is essential for organizing and working our development tickets. We have been able to customize it to adapt to our constantly evolving processes and controls. ----- ### "Straightforward and easy to use." — 4.0/5 > **Sydney** | *29 September 2020* | Wine & Spirits | Recommendation rating: 6.0/10 > > **Pros**: The user interface is straightforward and makes it easy to get a bird's eye view of all of our projects, and filter by status or project type. The comments on each ticket are easy to use and make communicating with team members easy. > > **Cons**: There are frequently issues/delays in uploading large files to tickets, sometimes with the request timing out before the upload is completed, forcing me to start over several times uploading design documents or photos. ----- ### "Best product for the price" — 5.0/5 > **Jeff** | *6 October 2020* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Ability to customize, layout, ability to export for reporting integration. Simple and powerful. > > **Cons**: There is no deficiencies with this software > > All positive. With the ability to customize and the introduction of new features and expanded capabilities, the software has allowed us to scale our operations, improve efficiency and meet customer demands for compliance. ----- ### "SmartQ User Experience" — 4.0/5 > **Tony** | *19 February 2019* | Human Resources | Recommendation rating: 8.0/10 > > **Pros**: It has an easy and user-friendly interface with drag and drop features so that tickets can be easily tracked. I also like how we receive email notifications with the URL links. It makes it easier to navigate to the tickets and read through the comments. > > **Cons**: When we (the administrators) manually create tickets for a requestor, it does not send automatic email notifications to the intended recipient. Rather, we have to send the email via Outlook, and have to make sure to attach the emails to the ticket for auditing purposes. > > Overall, I've never experienced any major issues with smartQ\! It makes my day-to-day tasks much easier just from looking at the home page. I would recommend smartQ for all project teams needing to implement a visualization/work-flow. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/91280/smartq?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/91280/smartq) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data