--- description: Learn more about Avid CRM. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Avid CRM Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Avid CRM](/software/91204/prophet-crm) # Avid CRM Canonical: https://www.getapp.com.au/software/91204/prophet-crm Page: 1 / 7\ Next: [Next page](https://www.getapp.com.au/software/91204/prophet-crm?page=2) > Getting Prophet CRM for Outlook Means: No more switching between Outlook and your CRM No redundancy, no syncing, no time wasted No more lost sales opportunities > > Verdict: Rated **4.1/5** by 138 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 138 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Avidian Technologies - **Location**: Bellevue, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: USD 25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: It is also available at $55/mo and $75/mo with additional features. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - CRM - Calendar/Reminder System - Contact Database - Contact Management - Dashboard - Data Import/Export - Email Tracking - Interaction Tracking - Lead Distribution - Lead Generation - Lead Management - Lead Nurturing - Lead Qualification - Mobile Access - Opportunity Management - Pipeline Management - Prospecting Tools - Quotes/Estimates - Reminders - Reporting/Analytics ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [CRM Software](https://www.getapp.com.au/directory/230/crm/software) ## Related Categories - [CRM Software](https://www.getapp.com.au/directory/230/crm/software) - [Contact Management Software](https://www.getapp.com.au/directory/337/contact-management/software) - [Lead Management Software](https://www.getapp.com.au/directory/339/lead-management/software) - [Sales Tracking Software](https://www.getapp.com.au/directory/3059/sales-tracking/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.com.au/software/102533/hubspot-crm) — 4.5/5 (4451 reviews) 2. [noCRM](https://www.getapp.com.au/software/100103/you-don-t-need-a-crm) — 4.6/5 (489 reviews) 3. [Google Contacts](https://www.getapp.com.au/software/91603/google-contacts) — 4.7/5 (700 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.com.au/software/90378/salesforce) — 4.4/5 (18768 reviews) 5. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) ## Reviews ### "Efficient, and more" — 5.0/5 > **Eric** | *28 April 2016* | Hospital & Health Care > > **Pros**: Just so intuitive. I especially like the tracking features. > > **Cons**: I just wish the Analytics were not a whole day behind to see the results. > > What can I say, I was happy with what Outlook itself did, but now that I use Prophet, well, I cannot function without it. Seamless. Really easy to use, multitasking is a breeze. ----- ### "Great CRM" — 4.0/5 > **Brian** | *27 January 2023* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: That it is embedded in Outlook. Flexible enough to design the screens in a way that makes sense for my company to track case development through to a sale. > > **Cons**: when I send an email from Prophit it doesn't automatically go into the email section of the file we created in Prophet. We need to then LINK the email to the file. Too much time... We have 12,000 cases active in the system and it takes a while to load. > > It is a very good product that provides a stable platform for my staff to track the progress of the cases we work on. ----- ### "Serviceable" — 2.0/5 > **Maria** | *17 January 2023* | Human Resources | Recommendation rating: 3.0/10 > > **Pros**: This product is set up to integrate with our email and account management system. I find it rather slow to load and navigate, and would prefer to see larger overviews of our entire pipeline on a central screen. > > **Cons**: Time to load is very annoying. We have over 1000 clients. > > Not really impressed. Too many views. ----- ### "Highly recommend this product." — 5.0/5 > **Ken** | *30 January 2023* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: This product is a great value. I love the personal service and helpfulness of staff. I dont' get stuck on hold or in a never ending loop of computer answering services options. Simple, to the point, and easy to use. Love Prophet. > > **Cons**: I look forward to app upgrades. That is an awesome option and helps a ton. > > Very good. ----- ### "Thumbs up on Prophet" — 5.0/5 > **Janet** | *17 January 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The basics and functionality are intuitive. Customer service has been outstanding. > > **Cons**: This is a very deep tool which is good. The further you go the more assistance you need but the assistance is good but you need it. > > Prophet makes my life easier. I can schedule everything then leave my work at work. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.com.au/software/91204/prophet-crm?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/91204/prophet-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data