--- description: Learn more about Site24x7. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Site24x7 Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Incident Management Software](/directory/1415/incident-management/software) > [Site24x7](/software/91129/site24x7) # Site24x7 Canonical: https://www.getapp.com.au/software/91129/site24x7 Page: 1 / 15\ Next: [Next page](https://www.getapp.com.au/software/91129/site24x7?page=2) > Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure > > Verdict: Rated **4.7/5** by 345 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Site24x7 Site24x7 is part of Zoho Corporation. Zoho Corp. is a privately-held and profitable company that serves the technology needs of millions of SMB and enterprise IT customers worldwide with ManageEngine, WebNMS and Zoho. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 345 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ManageEngine - **Location**: The Octagon, US - **Founded**: 1996 ## Commercial Context - **Starting Price**: USD 10.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Get Started with a 30-day free trial. No Credit Card required. Pricing options are available in Yearly, Monthly and Hourly models. STARTER Best suited for small teams. $9/mo PRO Best suited for medium sized teams. $35/mo ENTERPRISE Best suited for enterprises. $225/mo - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, Finnish, French, Italian, Japanese, Polish, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Monitoring - Alerts/Escalation - Alerts/Notifications - Analytics - Anomaly Detection - Application Management - Application-Level Analysis - Audit Trail - Availability Testing - Backup and Recovery - Bandwidth Monitoring - Baseline Manager - Billing & Invoicing - CPU Monitoring - Capacity Analytics - Cloud Computing - Compliance Management ## Integrations (9 total) - ManageEngine AlarmsOne - ManageEngine ServiceDesk Plus - Microsoft Teams - OpsGenie - PagerDuty - ServiceNow - Slack - Zapier - Zoho Analytics ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Incident Management Software](https://www.getapp.com.au/directory/1415/incident-management/software) ## Related Categories - [Log Management Software](https://www.getapp.com.au/directory/479/log-management/software) - [Website Monitoring Software](https://www.getapp.com.au/directory/113/website-monitoring/software) - [Application Performance Management Tools](https://www.getapp.com.au/directory/270/application-monitoring-performance/software) - [Server Management Software](https://www.getapp.com.au/directory/647/system-administration/software) - [IT, Server and Network Monitoring Tools](https://www.getapp.com.au/directory/652/it-server-network-monitoring/software) ## Alternatives 1. [Oh Dear](https://www.getapp.com.au/software/2079635/oh-dear) — 4.9/5 (72 reviews) 2. [ManageEngine Applications Manager](https://www.getapp.com.au/software/101853/manageengine-applications-manager) — 4.6/5 (258 reviews) 3. [Datadog](https://www.getapp.com.au/software/91489/datadog-cloud-monitoring) — 4.6/5 (358 reviews) 4. [New Relic](https://www.getapp.com.au/software/20443/new-relic) — 4.5/5 (195 reviews) 5. [Dynatrace](https://www.getapp.com.au/software/100741/ruxit) — 4.6/5 (83 reviews) ## Reviews ### "Great External URL and internal server monitoring tools" — 5.0/5 > **Austin** | *16 February 2026* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: Very broad monitoring capabilities. Easy to use and setup. Excellent tools and very reasonable pricing. No issues since we starting using the product. > > **Cons**: API documentation is very limited so it was difficult to make scripts to update monitors but was able to automate most of our processes eventually. > > Great. No real issues and much better functionality that our old simple monitoring service for local servers and external sites. ----- ### "Impressive reports and advanced automation" — 5.0/5 > **Shivani** | *16 April 2025* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: In site 24x7 i like the scheduled reports, custom metrics and notifications, plugins, automation and multiple account in 1 single dashboard and all services in single dashboard multiple services like cloud, website and hybrid monitoring, easy configuration and implementation and many more features. > > **Cons**: in site 24x7 least like part is managing licensing and there are also hidden feartures also in cloudspend need more granular breakdown of spend resources for cost optimization, little confusing in billing part and host monitor and their generated report is very complex. > > Overall site 24x7 is good in all aspects, it provides many features in the monitoring services and multiple monitoring services like hybrid cloud, network monitoring, website monitoring, multiple accounts, license allocating, schedule maintainence, notifications and many advanced features but need to work on cloud spend and license allocation. ----- ### "Site24x7 has been a game-changer for monitoring my website's performance and ensuring uptime." — 3.0/5 > **Laura** | *20 September 2024* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: The user-friendly interface and comprehensive monitoring capabilities have made my job much easier. > > **Cons**: I wish the reporting features were a bit more customizable and robust for in-depth analysis. ----- ### "Still Our Trusted Platform\!" — 5.0/5 > **Verified Reviewer** | *28 January 2026* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Site24x7 was very helpful to us in term of our monitoring support to our client. We have using it for more than decades and still using it until now :) > > **Cons**: I believe there still an improvement that can be made, especially on the intermittent probe that detect the website down (which the website are up and can be access). > > Our overall experience with Site24x7 was satisfied and being our monitoring service to our client for more than decades. ----- ### "Excellent critical asset monitoring platform" — 5.0/5 > **Verified Reviewer** | *31 March 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Excellent functionality, dependability and the availability of a mobile app with widget that makes systems monitoring on the fly easy. > > **Cons**: The price increases are starting to affect our usage, forcing us to reduce the number of monitors. > > Overall Site24x7 is a highly dependable system monitoring platform that allows system admin to easily spot any anomalies quickly and be alerted on their phones. ----- Page: 1 / 15\ Next: [Next page](https://www.getapp.com.au/software/91129/site24x7?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/91129/site24x7) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data