--- description: Learn more about Gusto. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Gusto Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Corporate Tax Software](/directory/248/tax-management/software) > [Gusto](/software/91057/gusto) # Gusto Canonical: https://www.getapp.com.au/software/91057/gusto Page: 1 / 170\ Next: [Next page](https://www.getapp.com.au/software/91057/gusto?page=2) > With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place. Gusto is proud to serve more than 500,000 businesses in the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team. > > Verdict: Rated **4.6/5** by 4210 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Gusto Gusto provides award-winning payroll for businesses of all sizes. Gusto automatically calculates, pays, and files your federal, state, and local payroll taxes, as well as W-2s, 1099s, and new hire forms. - 85% of businesses agree Gusto makes running payroll easier - 88% of businesses agree Gusto helps them stay compliant with federal and state regulations - It takes businesses an average of 16 minutes to run payroll each time with Gusto It takes more than a paycheck to build an amazing team. With Gusto, you can offer a wide range of no-cost, low-cost, and premium health and financial benefits to support your team into the future. Plus, Gusto syncs medical, dental, and vision insurance with payroll. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 4210 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Gusto - **Location**: San Francisco, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: USD 49.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Solo: For solopreneurs needing payroll, S corp compliance support and the option to pay contractors. $49 per company + $6 per month per person Simple: For smaller businesses with simple salaries, wages, and pay schedules. $49 per company + $6 per month per person Plus: For businesses with complex hiring, payroll, and team management needs. $80 per month + $12 per month per person Premium: For growing businesses who need premium tools and dedicated support (minimum 25 employees). $180 per month + $22 per month per person Contractor Only: For contractor-only businesses who haven’t hired W-2 employees yet. $35 per month + $6 per month per contractor - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - 1099 Preparation - 401(k) Tracking - ACA Reporting - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Alerts/Notifications - Applicant Tracking - Attendance Management - Attendance Tracking - Audit Trail - Benefits Administration Outsourcing - Benefits Dashboard - Benefits Management - Billable & Non-Billable Hours - Budget Management - COBRA Administration - Calendar Management ## Integrations (127 total) - 15Five - 7shifts - Accelo - Aplos - Asana - Ashby - AttendanceBot - Autobooks - AvaHR - BambooHR - Bench - Boast - Bonusly - Bookkeeper360 - Box ... and 112 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Corporate Tax Software](https://www.getapp.com.au/directory/248/tax-management/software) ## Related Categories - [Corporate Tax Software](https://www.getapp.com.au/directory/248/tax-management/software) - [Benefits Administration Software](https://www.getapp.com.au/directory/254/benefits-administration/software) - [HR Software](https://www.getapp.com.au/directory/256/human-resources/software) - [Payroll Software](https://www.getapp.com.au/directory/259/payroll/software) - [Employee Recognition Software](https://www.getapp.com.au/directory/799/employee-recognition/software) ## Alternatives 1. [Deel](https://www.getapp.com.au/software/2051182/deel) — 4.9/5 (4288 reviews) 2. [Rippling](https://www.getapp.com.au/software/112141/rippling) — 4.9/5 (4826 reviews) 3. [RUN Powered by ADP](https://www.getapp.com.au/software/91393/run) — 4.6/5 (1441 reviews) 4. [Paylocity](https://www.getapp.com.au/software/102695/webpay) — 4.3/5 (1846 reviews) 5. [ADP Workforce Now](https://www.getapp.com.au/software/100336/workforcenow) — 4.4/5 (7222 reviews) ## Reviews ### "Gusto review." — 5.0/5 > **VINCENT** | *27 August 2025* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: Great customer service. Very easy to set up and to use. Very cost-effective, one-stop shop for all your hr needs. > > **Cons**: Easy to set up. Easy to use. Very simple. Not expensive and a complete hr tool for your company's needs. > > Great customer service. Very cost-effective. Very efficient. It gives you many options for all your hr needs. ----- ### "Great payroll system for small businesses and nonprofits" — 5.0/5 > **John** | *5 January 2026* | Civic & Social Organization | Recommendation rating: 8.0/10 > > **Pros**: Gusto is straightforward and easy to set up, provides simple-to-use tools for running payroll, and is one of the least expensive solutions available to small businesses. > > **Cons**: It was tricky to get Gusto fully integrated with our preferred timekeeping system. Additionally, user roles and permissions cannot be customized, so you must choose from a small set of pre-configured roles - but these were sufficient for our use. > > We have been using Gusto for payroll for several years now and it has made our payroll process very easy. We are a small nonprofit with only a handful of paid employees, but they work from home in multiple states and Gusto made that all simple to setup and manage. ----- ### "I'm a small business with two owners" — 1.0/5 > **Garrett** | *15 January 2026* | Government Relations | Recommendation rating: 0.0/10 > > **Pros**: Pros: Employees were paid on time during the years I used Gusto. There really isn't any more pros. its hard to get ahold of someone when you have a problem. which for me is every year. > > **Cons**: Everything else. Hidden fees and they pull funds to cover "taxes" even if you handle taxes separately. > > I'm a small business with two owners, we're beyond fed up with Gusto. I wish I could leave no stars. This is not a one-off issue; it has happened every single year, and this year was the final straw. Gusto once again withdrew money from my business account without authorization, despite me explicitly handling my own tax payments and clearly stating, in writing, that I did not approve the withdrawal. This time, Gusto sent a message saying they would pull $756 at 17:00 PM. I responded within 30 minutes, clearly objecting and stating I do not authorize tax payments through Gusto. Despite that, the money was pulled less than 24 hours later. No consent. No signed authorization. No meaningful opportunity to stop it. When I pushed back two days later, I was told the money had already been remitted and that I now have to chase a government agency (I'm assuming the IRS, but who knows, they wont tell me) by myself to attempt a refund. Gusto takes no responsibility and simply shrugs once the money is gone. Gusto’s actions continuously creates unnecessary financial strain and wasted time. Their explanation is always the same: confusing, bureaucratic, and designed to shift blame back onto the customer. The platform itself is misleading. You think you have control over tax payments, you don’t. Gusto will pull funds anyway, then hide behind process and timing excuses when called out. This is unprofessional, and frankly unacceptable for a payroll company that handles people’s livelihoods. I am done. I am moving my business to Paychex, a company that understands authorization, accountability, and basic respect for its customers’ money. If you value control over your finances and don’t want to fight the same battle year after year, look elsewhere. ----- ### "Success With Gusto" — 5.0/5 > **Colton** | *17 April 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The ability to easily upload documents for employees to sign. The ability to easily approve and deny paid time off requests. To ability to manage employee hours \& pay, has helped streamline and manage many aspects for our small business. > > **Cons**: I am not a fan of the inability to submit time off requests if hours are not in the bank. At my business we utilize time off accrual and if the hours are not there even if they will be at the time for the request it will not allow you to request that time. > > Gusto has been a sigh of relief, making managing my team easier than ever. The ability to upload updates to policies and procedures and have them signed on off has taken the leg work out of making changes. ----- ### "Great payroll & benefits management platform" — 5.0/5 > **Verified Reviewer** | *31 October 2025* | Banking | Recommendation rating: 7.0/10 > > **Pros**: Good employee management and benefits management, although the offer of carriers is not as wide as other providers/brokers. It's easy to use although sometimes it takes longer to load and continue to next sections, but overall it's great for small businesses and start-up. It also provides an extensive and descriptive way to manage users and permissions. > > **Cons**: Customer support is good but sometimes it takes too long to solve an issue because I keep on getting redirected to a new 'specialist' on the topic. > > Overall, it's a great platform to manage payroll and benefits, although sometimes prices seem a bit high for the quality of providers/carriers. ----- Page: 1 / 170\ Next: [Next page](https://www.getapp.com.au/software/91057/gusto?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/91057/gusto) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data