--- description: Learn more about Bazaarvoice. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bazaarvoice Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [Bazaarvoice](/software/91039/bazaarvoice-express) # Bazaarvoice Canonical: https://www.getapp.com.au/software/91039/bazaarvoice-express Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/91039/bazaarvoice-express?page=2) > Bazaarvoice gives you control to collect, display, and distribute text and visual user-generated content (UGC) to drive revenue, scale your brand, gain actionable insights and build customer loyalty. > > Verdict: Rated **4.3/5** by 32 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 32 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bazaarvoice - **Location**: Austin, US ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact Bazaarvoice for pricing details. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German - **Available Countries**: Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR China, Hungary, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal and 6 more ## Features - Dashboard - Email Reminders - Engagement Tracking - Multi-Channel Management - Negative Feedback Management - Performance Metrics - Personalization - Post Scheduling - Purchasing & Receiving - Ratings/Reviews - Reporting/Analytics - Response Management - Review Monitoring - Review Notification - Review Request - SMS Messaging - Sentiment Analysis - Social Media Integration - UGC Collection - Website Integration ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software) - [Review Management Software](https://www.getapp.com.au/directory/575/feedback-and-reviews-management/software) - [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software) - [Reputation Management Software](https://www.getapp.com.au/directory/873/reputation-management/software) - [Influencer Marketing Software](https://www.getapp.com.au/directory/1455/influencer-marketing/software) ## Alternatives 1. [GiveMe5.ai](https://www.getapp.com.au/software/182703/grab-your-reviews) — 4.7/5 (86 reviews) 2. [Okendo](https://www.getapp.com.au/software/2035751/okendo) — 4.9/5 (223 reviews) 3. [Trustpilot](https://www.getapp.com.au/software/113149/trustpilot) — 4.5/5 (1202 reviews) 4. [TrueReview](https://www.getapp.com.au/software/2043135/truereview) — 5.0/5 (150 reviews) 5. [Birdeye](https://www.getapp.com.au/software/112535/birdeye) — 4.7/5 (702 reviews) ## Reviews ### "Really like it\!" — 5.0/5 > **Maya** | *18 July 2023* | Consumer Goods | Recommendation rating: 8.0/10 > > **Pros**: I love that its one platform managing all of the reviews i get and i can send it out to most of the retailers my product is in\! > > **Cons**: That even though there are a lot of retailers, it's still not all of the retailers i am in > > Good\! ----- ### "Bazaarvoice" — 5.0/5 > **sandrine** | *23 November 2023* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: Bazaarvoice est une solution innovante et efficace pour enrichir l’expérience d’achat, développer la marque, diffuser le contenu et fidéliser les clients avec la puissance des CGU. > > **Cons**: Bazaarvoice peut être perçu comme une source de pression pour les marques et les distributeurs qui doivent constamment surveiller et répondre aux CGU, et s’adapter aux attentes et aux besoins des consommateurs. Il peut être difficile de gérer les avis négatifs, les faux avis, ou les avis contradictoires, sans nuire à la réputation ou à la confiance envers la marque. ----- ### "EPIC Failure - terrible service - Find an alternative - I wish we did\!\!" — 1.0/5 > **Peter** | *12 December 2020* | Consumer Goods | Recommendation rating: 0.0/10 > > **Pros**: NONE - I honestly, cannot say a single good thing about it. Our experience was so negative that I can not find one positive thing to say and I'm the worlds most optimistic person ever\! And I don't have a single good thing I can say about them. NONE\!\! > > **Cons**: Service, service, service. Terrible service. Worst I've experienced. You're better off just burning your money. At least it will keep you warm for a few minutes\! > > Horrible. Beyond disappointed and would describe our experience as a awful experiment that cost time and money and was a TOTAL WASTE\! ----- ### "Bazaarvoice, gestion de nos avis produits" — 5.0/5 > **Jeremy** | *2 November 2022* | Retail | Recommendation rating: 7.0/10 > > **Pros**: - Nombreuses fonctionnalités permettant la récolte et la gestion des avis- Entreprise en croissance proposant de nouveaux produits fréquemment - Support très réactif- CSM dédié et à l'écoute du projet de l'entreprise > > **Cons**: - Plateforme ne proposant pas une stratégie développée pour la gestion des avis marchands / e-reputation- Tarification relativement onéreuse ----- ### "Easy to use for review management" — 5.0/5 > **Kaitlin** | *4 November 2021* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Depending if you own the website for reviews or if your product is sold to a big box retailer bazaarvoice capabilites vary. Its great for community management and to gauge customer feedback. > > **Cons**: I don't like how data is pulled I feel that it is not as efficient as it could be. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/91039/bazaarvoice-express?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/91039/bazaarvoice-express) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data