Adobe Commerce Reviews

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650 Reviews

- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Magento Good Platform To Design And Develop Website Easily
Reviewed on 14/07/2021
Magento is the oldest platform for a business website. Before Magento, we were using WordPress for...
Magento is the oldest platform for a business website. Before Magento, we were using WordPress for website development but after getting some hacking issues in WordPress we used Magento for our client business. It is easy to use and manage user management in its admin panel. In magneto, we can work on a product catalog to manage product content, configuration. Magento provides complete sale detail about business products and analysis business growth.
Pros
Magento is the best solution to design a website quickly. It is a secure and customization eCommerce template to set up products details, Prices, Image. We can add multiple products according to business requirements. It provides a lot of templates design to change website design and functionality. If you need to create pages and posts we can work with the admin panel and complete tasks easily. No hard coding is required for website development. Admin panel of Magento is user-friendly easily set up meta tags, robots, and other digital marketing tasks. It is good for business and we can create large websites.
Cons
In the old Magento version, we face lots of customization issues but in the current version of Magento 2.4 we can easily set up products and SEO tasks.
Alternatives Considered
WordPressReasons for Switching to Adobe Commerce
- Industry: Transportation/Trucking/Railroad
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Quality of the Features of Adobe Commerce Is Brilliant
Reviewed on 30/04/2024
Pros
The exceptional features of Adobe Commerce make it a smooth tool for managing our inventory.
Adobe Commerce is easy to use.
Adobe Commerce is reliable.
Cons
Adobe Commerce works smoothly.
No dislikes about Adobe Commerce.
- Industry: Chemicals
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Some home truths about Magento 2 / Adobe Commerce Pro.
Reviewed on 26/08/2022
Very unenjoyable, time-consuming, money pit.
Very unenjoyable, time-consuming, money pit.
Pros
* We were able to get it to do what we needed to do but at significant cost and time.
*
Cons
* Super Slow.
* Poor SEO
* Lots of bugs and UI that just really doesn't work.
* Expensive to develop on.
* Hard to keep up to date
* Badly managed extension store with poor quality extensions.
* Missing modern features.
* Just an old product that needs to be put down really.
- Industry: Research
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Adobe Commerce Makes Work Easier for Us: It Is Reliable
Reviewed on 30/04/2024
Pros
I like how effective and comprehensive Adobe Commerce has been.
Adobe Commerce makes inventory management brilliant.
Cons
Adobe Commerce is amazing.
No issues about Adobe Commerce.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I Love the Efficiency of Adobe Commerce
Reviewed on 01/05/2024
Pros
Adobe Commerce is a Powerful Solution that Makes everything smooth for us.
Adobe Commerce has been the best.
Cons
No issues with Adobe Commerce.
Adobe Commerce is the best.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Adobe Commerce: The Best Ecommerce and Inventory Management System
Reviewed on 01/05/2024
Pros
Adobe Commerce features are so incredible.
It has been a super excellent tool for inventory management.
Cons
Adobe Commerce has never disappointed us.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Adobe Commerce Makes Inventory Management Smooth for Us
Reviewed on 25/04/2024
Pros
For accuracy in inventory management, Adobe Commerce is the most efficient and reliable solution.
I am impressed by the amazing capabilities of Adobe Commerce.
Cons
I like the efficiency of Adobe Commerce.
No cons about Adobe Commerce.
- Industry: Machinery
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Adobe Commerce Is a Simple to Use Tool
Reviewed on 29/04/2024
Pros
Adobe Commerce's features are so powerful, making it a simple to manage tool.
I like Adobe Commerce's reliability.
Cons
I do not dislike Adobe Commerce at all.
Adobe Commerce works effectively.
- Industry: Consumer Goods
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Adobe Commerce Has Brilliant Features
Reviewed on 29/04/2024
Pros
The features of Adobe Commerce are easy to implement.
Adobe Commerce has been working so well for us.
Cons
Adobe Commerce has been superb.
I have no dislikes about Adobe Commerce.
- Industry: Information Services
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Descent product
Reviewed on 25/10/2023
Pros
It makes the management part of the job way too easy
Cons
The functionality can be improved Along with adding some other features.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 2.0 /10
Community version is the only affordable option for a small business
Reviewed on 02/03/2021
I started out with Shopify, as recommended by my IT, but I’m really thankful I moved over to...
I started out with Shopify, as recommended by my IT, but I’m really thankful I moved over to Magento community version. It costs more to buildup front, but the money I put into it is mine to keep in that I pay for a module once, and not on a monthly subscription. I also have complete power over my data and can change hosting as needed. My accountant tells me there’s more resale value in a Magento site as such.
There’s a much bigger learning curve with Magento, but the sheer power, vast features, and total flexibility for outweigh any cons.
Pros
Magento is an incredibly powerful tool. I investigated all the biggies in e-commerce when making the decision which one to implement for my store and magento came out on top each time. Everything is customizable and if something isn’t in the settings, there’s literally a module for that or one can hire a dev to build a custom module.
Scalability is not at all an issue in this platform, which means you’re growing pains in the future. There’s nothing worse than putting in $100,000 of development work on a site that is obsolete in a few years.
Unlike other platforms like Shopify and Woocommerce, this option has a more professional look and is a far more robust system. It’s also less likely to be used by scammer sites (Shopify is loaded with fake sites and the company doesn’t do much to stop this fraud.)
The Magento dev community is strong and there is a lot of support online for newbies like me who have questions.
Cons
The enterprise version is insanely expensive. Not only do you pay a monthly fee, but the modules themselves cost double to three times more money than their community edition counterparts.
The enterprise version doesn’t give flexibility of hosting providers and support only goes so far until we have to hire private devs for custom work.
With both enterprise and community versions, Unless someone is well-versed in PHP, you’ll be forking out money for developers.
Reasons for Choosing Adobe Commerce
Shopify support was absolutely terrible and literally left me in tears by how I was treated by the support agent, who refused to hand me off to someone else. The only way to get the site to function as I needed it to was to throw thousands of dollars every month at various subscription based modules. They really nickel and dime their clients. Thankfully, Many of the features I need it came automatically with Magento community edition.Switched From
ShopifyReasons for Switching to Adobe Commerce
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Ecommerce solution for all sizes
Reviewed on 17/05/2022
Pros
Its content and product structure is solid. It is a robust paltforrm that will allow you to scale.
Cons
Little bugs now and there made it a bit of a hassle, they would get fixed but it bother us every now and then.
Alternatives Considered
ShopifyReasons for Switching to Adobe Commerce
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Complicated But Can't Be Beat
Reviewed on 22/07/2019
I began using Magento over 15 years ago, in one of their earliest versions, when I had outgrown...
I began using Magento over 15 years ago, in one of their earliest versions, when I had outgrown some of the boxed ASP.net solutions available at the time. The open source nature of the software is absolutely amazing, and it has been fun to watch it expand over all these years. Today I am running 6 different websites with different versions of Magento, and I've built many more than that, most of which are still in use. Magento makes it easy to create and deploy affordable eCommerce solutions that scale and grow with the customer, even if it is a bit tricky to learn for beginners.
Pros
Magento is easily the most extensive and full-featured piece of open-source eCommerce out there. Once you understand the layout, you'll find that it is very intuitive and flows perfectly. What really shines for me for Magento is all the different options available out there. Not only are there open source versions you can host and manage yourself, but you can pay for the enterprise versions too. There is basically a plug-in or module available at this point for anything you need to accomplish, along with thousands of professionals out there that can help if you get in a jam. Best of all, Magento easily grows with you and is simple to harness and hold back features from, any easy to unchain it and grow with you.
Cons
It took me a good bit of time to learn AND get comfortable with this software and how it works, which was a bit of a pain, so this software isn't for the faint of heart or a weekend warrior shop keeper who doesn't have extensive knowledge of HTML, CSS, PHP, etc.
Reasons for Switching to Adobe Commerce

- Industry: Tobacco
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Magento 2.0 Review
Reviewed on 10/02/2020
We are extremely happy about this software. We have developed a fully functional CRM system...
We are extremely happy about this software. We have developed a fully functional CRM system together with a beautiful website -> no link but you can search Mike's Cigars and check it out yourself.
Pros
The biggest, most robust but most importantly Open Source e-commerce software out there. The only limitation is your imagination...
Cons
Developer's cost is really high unless you can afford in-house dev team like we do but otherwise, your budget will most likely be blown way before you finish your project.
Reasons for Choosing Adobe Commerce
Our old system was deprecated, the software updates were really hard to apply. PCI compliance was hard to pass because of the old software and plug ins.Reasons for Switching to Adobe Commerce
- Industry: Automotive
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Present your products in the world market
Reviewed on 22/07/2023
Thanks to B2B, B2C, inventory management, marketing tools, customer connections, third party...
Thanks to B2B, B2C, inventory management, marketing tools, customer connections, third party software, all your processes are under a single software roof. It provides speed, time, resource and cost savings at the maximum level. Moreover, thanks to Adobe assurance, you have a highly secure structure.
Pros
In software, where we met for experience with a partner outside my country, you actually understand how patterns can be broken. It goes beyond the management panels and patterns offered to you until today. Customizable, fast, global software to support any personal and professional platform. Now, you can reach many products or your stores to a much larger audience on a more personal level. moreover, you complete all these with the best performance.B2B features have advantages suitable for every sector thanks to cheap costing methods.
Cons
The platform has a lot of features in the various combinations it offers. Therefore, the screen tools you will see in use can create a negative reaction. But it turns into a habit in a very short time after starting to use it.
- Industry: Printing
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
awesome
Reviewed on 06/11/2023
Pros
the instalaltion can be tricky but overall the best ecommerce suite
Cons
installation has to be done in a sequential order
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Great solution for ecommerce
Reviewed on 19/06/2023
Great solution for ecommerce for small businesses.
Great solution for ecommerce for small businesses.
Pros
Great especially if using the Adobe ecosystem. Easy to set up ecommerce sites and has many extensions
Cons
It could have more integrations and also it takes time to know how to find all the options and extensions

- Industry: Broadcast Media
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Adobe trade the best tool
Reviewed on 24/04/2023
I've been using Adobe Commerce for a few weeks and I'm starting to feel comfortable using it. I...
I've been using Adobe Commerce for a few weeks and I'm starting to feel comfortable using it. I think I'm using the tool more and more, unlike other platforms on the market.
Pros
Interesting native SEO feature for an e-commerce project solutionIdeal for managing your stock and the costs are very low
Cons
A little difficult at first to get started but then, once you know how it works, it's pure happiness :)
Alternatives Considered
Adobe Advertising CloudSwitched From
Adobe Advertising Cloud- Industry: Accounting
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Designed to be scalable
Reviewed on 29/03/2023
Overall, the customizability, open-source nature, scalability, and marketing features are some of...
Overall, the customizability, open-source nature, scalability, and marketing features are some of the features that make Adobe Commerce a popular choice for businesses.
Pros
Adobe Commerce is highly customizable, allowing users to tailor their business to their specific needs and requirements.
Cons
Quality of technical support provided by Adobe Commerce, particularly with regards to responsiveness and resolution times.

- Industry: Computer Software
- Company size: Self Employed
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Magento makes your investments very worthwhile
Reviewed on 21/03/2019
Magento solves your eCommerce solutions even if you have an online business which requires scaling....
Magento solves your eCommerce solutions even if you have an online business which requires scaling. Magento helps you to be hosted by eCommerce solutions like Volusion and Shopify that gives the flexibility you need.
Pros
Are you looking for a solution in eCommerce? Magento provides you the solution of eCommerce. Magento makes your investments very worthwhile even if it is your main business. It has been recommended as one of the best solutions to eCommerce since it is flexible and scalable. It has also become so much popular for the fact many companies bear its name.
Pros -
1. It is user-friendly.
Magento’s administration is has a very simple back end which is easy to navigate and has very perfectly arranged store management features.
2. It is affordable for anyone.
The community version Magento doesn’t require any money to afford since it is free.
3. It is flexible. You have the chance to create anything in Magento because it has been designed in a way that you can customize anything you want.
4. It also gives the ability to fully control the code thereby developing the type of functionality you require.
5. It is easy to scale.
Magento designed in a scalable way on any amount of products you are selling.
Cons
Cons-
1. Only the community version of Magento is cheap. The other versions of Magento including support and enterprise and the premium enterprise versions aren’t freely available. Their prices are very high for every person to afford.
2. Magento can only be hosted on dedicated servers.
Since it is large, it can’t be hosted in small servers that aren’t dedicated because it needs to be configured.
3. It requires a lot of time to customize using magneto.
The architecture who have designed it have made it complicated and hence it takes a lot of time to learn the learning curve and make customizations as compared to other eCommerce solutions.

- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Magento Among the Best for eCommerce
Reviewed on 06/05/2020
Overall, I have been very satisfied with Magento Commerce. It did take some getting use to, and now...
Overall, I have been very satisfied with Magento Commerce. It did take some getting use to, and now that there are some other competitors in the market, I'd say that Magento has passed my expectations and I would consider Magento as a top competitor for eCommerce. Definitely watch a few tutorials to get an idea about the initial setup, and give Magento Commerce a try.
Pros
Magento is incredibly flexible, it allows you to start with a framework that has the function to develop an eCommerce platform / store just how you'd want it. There are numerous add-ons that intergrate effectively making it somewhat of an easy plug and play. Considering that I was working on one platform to run several micro-niche stores, it works extremelly well. There's a lot to learn, but it's a superb platform for eCommerce.
Cons
Just like any business, there will be some investments to make in order to get the eCommerce platform to perform the way you want it to, however, there's a steep learning curve at least from my experience. I had to read and watch a lot of tutorials to get the websites where I wanted them to be but it was also educational since this was the first time I was setting up multi-stores. It was a rather complex procedure, and I had to rely on Magento experts at times to help with the development of the site.

- Industry: Nonprofit Organization Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Only committed Adobe users should buy this software
Reviewed on 31/10/2019
We were on Magento 1 and when it came time to upgrade, we realized that everything would have to be...
We were on Magento 1 and when it came time to upgrade, we realized that everything would have to be rewritten for M2. So, we decided to abandon Magento entirely and will save at least $8,000 month and probably $100k per year in dev fees. We'll be going with BigCommerce from now on.
Pros
Magento has tons of features
A huge amount of apps to purchase
Many qualified developers to contract with
Standard features like page builders now come with it
Rock-solid security
Cons
Magento is ridiculously expensive. Not just for the licensing of the Enterprise version, but for the apps, the developers and the entire ecosystem. You aren't getting the true value of open source any more. The only way Magento makes sense is if you are a part of the Adobe ecosystem and need to rely on the integrations that Adobe will (eventually--not fully done) provide.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
An In-depth eCommerce platform if you know how to use it to its potential.
Reviewed on 31/08/2019
Great platform if you have the development team and budget behind you!
Great platform if you have the development team and budget behind you!
Pros
I've been using Magento for over 2 years as the main eCommerce platform for an internet based company and is a great bit of kit if you know what your doing. Magento offer a couple of versions to choose from, giving you the ability to select the right platform for your level of expertise.
The platform itself offers an indepth eCommerce system with the ability to pull reports, manage products, promotions, sales and much more, easily and effectively while offering a whole load of other back ground features to really help take your business to another level.
In terms of support there is a whole world of this available via reading Q&A or by contacting them directly. They have a whole help centre dedicated to their platform and offering reasonable support when needed.
Cons
If you're a beginner into the world of eCommerce platforms then Magento isn't the platform for you. The interface is complex and can come across as a bit overwhelming if you don't know where you're looking for something. While it is a great platform, it is aimed at developers who have the experience to know what they are doing with it. Its not a platform for small businesses looking to set up shop for the first time.
While not a direct reflection on Magento, we suffered lots of attacks from spam bots, some reports where not filtering correctly and we eventually changed to Wordpress when we rebranded. The move was a welcome one as unless you really get to depths with Magento, it can have a draw back effect.

- Industry: Computer Hardware
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Take your business to another level
Reviewed on 26/05/2022
My experience with this platform is 10/10, it can be difficult to use at first, but once you get...
My experience with this platform is 10/10, it can be difficult to use at first, but once you get used to it, there is no other better option. You can manage all the sections of a virtual store, with the security and confidence that Adobe always provides. Highly recommended.
Pros
Adobe Commerce is a software for the creation of commercial platforms, it is part of the Adobe ecosystem for the bad and the good. It is a software with many tools, you can create what you want due to the countless customization options it offers, from shopping lists, offer systems, catalog subdivisions, segmentation by type of article, etc. In addition, all the other commercial demands that you have can be covered, such as logistical problems or customer service. Overall, it's a great platform, possibly the best of its kind, and highly recommended if you want to start a business with a virtual presence.
Cons
The price of entry can be quite expensive, and the interface can become overwhelming due to all the options it offers, so the learning curve at first can be slow.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Magento – The largest community that one can have
Reviewed on 28/10/2019
In short words, I wouldn’t recommend using this software. It’s has a lot of flaws which need to be...
In short words, I wouldn’t recommend using this software. It’s has a lot of flaws which need to be fixed as fast as possible. Other software is much better than Magento. It’s not worth your time and money. It’s too expensive and provides little for that kind of money. If you can avoid using Magento that would be perfect for you or your company.
Pros
What I like about Magento is that they have a large community. A lot of people are using Magento and they are facing the same problems as you. So they can help you out if you just reach them. One simple message should be fine. This is the main thing that I like but besides this Magento offers you some features that other software companies don’t. Like managing multiple stores or if you want you can manage just one. By managing an online store Magento offers you full control over the store and the codes and you can develop them in a way that you want.
Cons
Now what I don’t like is that for you to use Magento you need to have some previous experience in coding. It’s not easy to use, not everyone can use it. Another thing is that is costly. It’s not worth the money that you are giving because you won’t get anything in return. Magento sometimes works very slow which is not optimal if you are managing a store. Plus it doesn’t have any customer service support which means you are on your own.