--- description: Learn more about ProProfs Survey Maker. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ProProfs Survey Maker Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [ProProfs Survey Maker](/software/90912/survey-software) # ProProfs Survey Maker Canonical: https://www.getapp.com.au/software/90912/survey-software Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/90912/survey-software?page=2) > ProProfs Survey Maker is a powerful survey tool which is used by educators, instructors, online marketers, and organizations to gather valuable customer feedback, market data, and much more. Create surveys easily, customize it based on your requirements or choose free our in built templates. > > Verdict: Rated **4.8/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ProProfs Survey Maker • Increase Website Engagement \& Traffic • Create different kinds of surveys - educational, market research, feedback surveys etc • Detailed quiz stats for easy interpretation of data • Instant feedback and quick survey results • Easy to share and embed surveys ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 12 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ProProfs - **Founded**: 2008 ## Commercial Context - **Starting Price**: USD 7.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Basic $ 7.00/m Professional $ 19.00/m Business(Most used) $69.00/m Enterprise $199/m - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States ## Features - Customizable Questions - Customizable Templates - Data Import/Export - Email Marketing - Feedback Management - Mobile Survey - Multiple Question Types - Question Branching - Question Library - Reporting/Analytics - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Survey/Poll Management - Surveys & Feedback - URL Customization ## Integrations (5 total) - Campaign Monitor by Marigold - Constant Contact - Mailchimp - Salesforce Platform - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software) ## Related Categories - [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software) - [Survey Software](https://www.getapp.com.au/directory/234/survey/software) - [Customer Satisfaction Software](https://www.getapp.com.au/directory/1029/customer-satisfaction/software) - [NPS Software](https://www.getapp.com.au/directory/1963/nps/software) ## Alternatives 1. [Sogolytics](https://www.getapp.com.au/software/108133/sogosurvey) — 4.7/5 (730 reviews) 2. [XM for Customer Experience](https://www.getapp.com.au/software/130147/customer-frontlines) — 4.6/5 (255 reviews) 3. [Delighted](https://www.getapp.com.au/software/117403/delighted) — 4.8/5 (57 reviews) 4. [Press'nXPress](https://www.getapp.com.au/software/2054822/press-nxpress) (0 reviews) 5. [Qualaroo](https://www.getapp.com.au/software/101535/qualaroo) — 4.7/5 (20 reviews) ## Reviews ### "Create a Net Promoter Score Survey in Minutes" — 5.0/5 > **Lavi** | *14 December 2020* | Broadcast Media | Recommendation rating: 10.0/10 > > **Pros**: We were looking for a tool to analyze our customer loyalty. After evaluating several software, we found features like Net Promoter Score survey of ProProfs apt for our business. We could quickly analyze customer loyalty on a simple scale of (0-10). This helped us to rethink and plan our business model. > > **Cons**: It is challenging to point out a disadvantage of ProProfs Survey Maker. So far, we have never faced a significant survey creation issue. > > In a nutshell, the survey creation using ProProfs Survey Maker has been smooth and effortless. NPS Survey has been a gamechanger for our business. We closely followed up with our dissatisfied customers and solved their pain points. It has turned them into our loyal customers All thanks to ProProfs Survey Maker. ----- ### "A Must Have Survey Builder For Business" — 5.0/5 > **Simon** | *17 October 2023* | Writing & Editing | Recommendation rating: 9.0/10 > > **Pros**: With ProProfs Survey Maker, survey building is easy.Comes with great forms automation features.It makes it easy to gauge customer experience. Customizing survey forms is easy and I like that it comes with premade survey forms > > **Cons**: I haven't experienced any negative issues that are worth mentioning or complaining about. Everything is flawless. > > For all our survey needs, we have always trusted ProProfs Survey Maker and it delivers. I recommend it. ----- ### "Top Survey Tool for Website Surveys" — 5.0/5 > **Aman** | *14 December 2020* | Marketing & Advertising | Recommendation rating: 5.0/10 > > **Pros**: As an ecommerce business, we have several customers with diverse backgrounds. ProProfs Survey Maker helped us get actionable feedback from them using intuitive and customizable surveys. I love the scored survey option as it allows us to bring a personalized and interactive feature to the survey. > > **Cons**: So far, we had no difficulty while using the tool. Looking forward to seeing more exciting features in the future. > > ProProfs Survey maker is the best tool available at a nominal cost with flexible features. We could create customized website surveys with engaging questions. In the last four months of using ProProfs Survey Maker, our response rates have spiked. We could collect precise feedback and enhance user experience. ----- ### "Reliable survey software" — 5.0/5 > **Shahrul** | *3 December 2021* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: Using the build-in template to creating a survey is very easy and fast, as most of the item is already here and i only need to choose which question sets that compatible with my survey objective. > > **Cons**: I had no problem or difficulty operating this software, and every tool and feature is self explanatory that i don't need nay manual or video guidance to start using the software. ----- ### "Simple and detailed in-app survey maker" — 5.0/5 > **Verified Reviewer** | *17 August 2021* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: The developer team has done a great job with prebuilt templates. The super-easy formatting offers a fully customized experience to edit any template as per requirement. The templates such as conversion optimization arm you with precise data to track and improve conversions. > > **Cons**: Our 2 years of experience with the ProProfs survey maker has been satisfying. No issues so far. > > ProProfs survey maker has been incredibly helpful for our online store to gather customers’ intent and feedback. The tool is easy to use and creates surveys in minutes. The best part is the unlimited survey creation with the free plan, although we have subscribed to a premium pack later for more advanced features. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/90912/survey-software?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/90912/survey-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data