Operations Hub Reviews

It's easy to set up and use. The website GUI is simple to follow and allows you to connect 3rd party contact apps to each other for two-way synchronisation.

I use PieSync to keep the contacts in my two Google accounts -- personal and work -- in sync.

I also use PieSync to keep my Customer Relationship Management (CRM) package -- Nimble -- in sync with Google's G Suite and visa versa.

Bottom line -- it just works, and it works well!

I have a large number of contacts (3000+) so the pricing for synchronisation starts to become an issue.

Easy to use in particular the rules that work in both directions.

Not so easy to setup the rules and mapping fields not so user friendly

It is very visual, vibrant, it shows you all the leads related to an account

The way to generate opportunities is so much easier on other programs, and it does not have as much information as SalesForce.

We are regularly using automation at our company and for our clients. Having proper 2-way sync is tough to come across for all of the SaaS that we are currently using. In some instances, we have made Zapier work to give at least 1-way sync, which is still required at times, but when possible, we definitely use PieSync for our syncing needs.

I have some SMB clients that have a lot of contacts but they are still a very small company. The pricing does start to get pretty expensive especially if 99% of the contacts dont actually change on a regular basis. If you have 100k people in your CRM over time, even if you arent touching most of them, you have to pay for a pretty high tier to keep them synced.

Selective sync is good in this regard if you dont want everyone in your CRM to be synced to say your Help Desk for example, but there are scenarios where this can get pretty expensive.

PieSync has made it incredibly easy for us to sync groups between Prosperworks (our CRM solution) and MailChimp. We use tags in Prosperworks that indicates which groups we want to sync, and then send targeted campaigns to those groups in MailChimp. PieSync is extremely clear, and allows users to build sync solutions using a step by step prospers that is very intuitive.

The only downside is that it is not cheap. If it was half the price, it would be even better, but to be honest, it is so valuable, at least for our needs, that we are willing to pay it.

That it actually syncs and that it works consistently! No triggers are needed although you can set rules. Set it and forget it :)

Nothing really, While I feel that it is quite simple to use, if anything it is too flexible (multiple rules, ability to sync to and from more than one platform). While valuable, this might be intimidating to some users.

It's easy to use
Works extremely well
Great Customer Service
Limited bugs
Reduced extra time
Increases the quality of all our data
Great selection of business apps that connect with their app

It takes time to set it up and test the connections. However, less time than other products.
Would like more automated detailed reports on sync issues by transaction.

It integrates everything very seamlessly

It has a very steep learning curve. Takes a while to get the hang of it

It works and fills the gap where disparate cloud services do not provide native sync I/O (outside of direct API or CSV import/export). With recent funding, it looks like the velocity of adding additional sync end-points is increasing. Very nice.

Currently, there is no history or logging of what happened. There isn't much documentation about what fields are synced (and/or it seems like there are fields that are not synced, that would be helpful to sync).

2-way-syncing is a great and necessary feature
easy to adapt recipes for special use cases
very good video tutorials

complex customisation options but good possibilities to deal with through tutorials
waited long for implementation of fullcontact app

PieSync's intelligent syncing helps translate all of these tags effortlessly into various segmented e-mail campaigns in Mail chimp.

The intergration process was slightly technical and a bit slow. I would recommend tutorial videos to help

PieSync was super helpful as I was creating a POC for prospective client. To me it's like having a Swiss Army knife of connections vs. going out and building one or a series of them. I looked at some other solutions and found PieSync to be the best option, and the most affordable.

They need a developer's package or in my case, an agency reseller program as we're going to sell the service as part of a functional solution to a series of clients. If that exists, it wasn't easy to find on their website.

PieSync seamless syncs both ways from our company contacts to our CRM - this allows us both to manage contact information and updates on either platform and also to easily add our contact's full records to our CRM for ease of adding sphere contacts or people made via email introductions.

Real Time sync and two way sync. It just works, I can rest assure all my CRMS are up to date. Really easy to setup too.

Price plans change based on number of contacts or integrations. It gets quite high. I dont believe the number of contacts one manages correlates with the size of the business.

Besides the two-way syncing capability, the ease of use is wonderful. Granted I am decent when using technology but that does not mean that I do not want something that is simple and efficient. We had other services prior but they just did not get the job done like PieSync does. We have a few Customer Relations Management systems (CRMs) we use to keep track of all our clients and business relationships. Some are more of a phonebook in the sense of contact information and notes, and others are more like Constant Contact and Salesforce where events can be created an managed. With a team, it is difficult to update and add contacts across all our platforms and PieSync does that heavy lifting for us.

We just switched to a new CRM and PieSync is the only automation tool out there that would "speak to" both our new CRM and our email marketing platform. The transition was easy, the setup was intuitive and so far it's been syncing contacts amazingly day in & day out freeing up our team to do more important stuff!

So far there is not much I don't like about PieSync. Some of the "rules" are not available but the team has been very open to exploring some of our ideas. However, as it is right now the rules setup fit our needs just fine.

Simple user interface and ease to use from day 1. A lot of possible integrations also. Great rule system for sync.

Nothing really, maybe price is a little high compared to other solutions out there and it could be a problem for large companies.

Once I realized that this was the missing link to really push my Mailchimp and Hubspot informaition back and forth, I was really able to customize and automate the data to help sales, marketing and billing support to understand the traffic coming in and out of our email automations.

I didn't know this was the link between Hubspot and Mailchimp. I knew something was "broken" within Mailchimp which was why stuff in Hubspot not make sense.