Wufoo Reviews

Every website has at least one contact form and most WordPress themes include them. Not a big deal. I wanted a contact form that would sync with my CRM (Nimble) and my email marketing platform (MailChimp) and Wufoo fills that need. Every time someone fills out a form, that person is created and tagged in my CRM as well as in MailChimp. Nice!

It's not the easiest to use but it is also not the most difficult. The interface is a wee bit tired. My biggest challenge has been, and I am not saying that it can't be done with Wufoo, is that I can't easily figure out the way to limit the WIDTH of a form.

In other words, wherever I place the form, it expands to the full width of that page, post, or sidebar. Same form, different widths. I'd like to put in on my home pages but, I don't want it to fill the width of the page.

Like I said, it can probably be done but, it is not that critical for me and I have enough to figure out:)

I love that Wufoo can be integrated with other software which can provide more information. It is also integrated with the best. The access and permission are amazing. You have access to your forms and all your reports which can be managed using your account. The Multi-Channel Distribution is great for all businesses. It can identify your contact using your app and can also track other information.

I love the software it's amazing. 100% recommend

Easy to use, forms are good quality and can be used for anything to collect information from a client. It also allows me to collect the information that would otherwise take a lot of time with an in person consultation, leaving time to discuss other matters. For online clients it's essential.

It's basic, however, that suits me. There is a free version which is quite limited. If you need more it can become expensive,

I like that you can create any type of form you want, as detailed as you need.

While you can do a lot with building forms, it is rather difficult to learn how to build in-depth forms, especially since you cannot call their support, it's all done through email.

Some of my favorite things are the friendly and playful nature of the admin-portal help text; the ability to brand and customize with images and colors; the ability to customize automations, subject lines, confirmations, etc.; the conditional form fields for complex and detailed data, the ease-of-use. It's one of my favorite tools to recommend.

Nothing; the platform is excellent. The only reason we have ever chosen not to use it, was because we needed more robust features for a specific purpose.

I find Wufoo to be an excellent choice for generating online forms and surveys due to its user-friendly drag and drop interface and customizable templates. Not only that, but it also integrates well with other services like Salesforce and MailChimp, making it easy to transfer collected data to other applications.

I really don't have any dislikes; I just wish it was easier to create themes, but it's not that significant.

- Easy to use form editor
- Good options for conditional display of fields
- various payment processors including PayPal, Stripe and Square
- Interfaces with other products via API
- default theme is mobile friendly
- easily embeds in WordPress or looks great a standalone form
- Responsive support department

- No digital signatures native to the product (can interface with other paid products)
- Limited number of long answer fields per form (so it can't be used for a longer survey)

It's generally pretty easy to use WuFoo — create a form, customize the fields and you're done. Customization for alerts is also another plus.

The interface is terrible. It's doesn't feel current and needs a major facelift. In addition, customizing the forms with CSS can be a hassle, and I think there are better ways to give users the ability to customize.

We have used this for several years now and we still consider this as one of the best survey tools on the market. Every now and then we start looking into all the new and coming survey companies that pop up but this one still wins.

wish they would make it easier to integrate into a SIS. Some of their API information is very complicated.

Wufoo is the most user-friendly and most fun of all survey-building software I've used. It has good analytics, makes it easy to share your survey & export your data, and makes it easy to build a survey how you want it--including providing commonly used questions like "email" and "address," which always saved me a bit more time. Wufoo ranks highest in my book in terms of fun because it makes the participant experience quirky and colorful--it's good for information gathering, simple forms, and registrations (especially since you can integrate payment so easily!). It may not be my go-to for the most complex of surveys, but for a quick form or event registration it is my program of choice.

Wufoo as a website often has some difficulties--the website can be down, I've had trouble accessing because without clearing my history, etc. When I've relied on Wufoo for work, this has undoubtedly caused me frustration and costed me time, but nonetheless I am still a fan.

Wufoo is easy to use for basic forms. The drag and drop feature allows you to build a new form in minutes and set up notifications when new submissions are received. You can format the text itself, but you need to be careful because it gets easily stripped from the code.

Working with the form or field logic can be tricky. This is done on a separate page from your form, so it's difficult when you need to go back to your form to review anything. Logic can be applied at a field or page level but unfortunately cannot be easily duplicated.

Wufoo provide a quality product to help us manage all our HR forms for our organization - everything from application forms to acknowledgements and absence request forms. It's great to have everything all in one location and be able to easily build the forms. Wufoo has made the process very user friendly and provides lots of resources to use forms in the best way possible.

I honestly can't think of what I like least about this software. It really fits our needs as an organization and we have found it to be a very valuable tool at a very reasonable price point.

We had a lot of emails going into the spam folder from our contact forms and wufoo fixed this for us. We also like that the emails are stored right within our account as well.

The form set up process is pretty simple. Once this is done, you really don't need to log into your account again until setting a new one up. Pricing is something that we would like to see lower as a result of this.

The ability to easily create live reports to share with people outside your organization.

Wufoo has a very cumbersome and outdated UI. To create conditional rules, you have to leave the form page and can't reference all your fields easily.

Wufoo provides tons of functionality in the forms themselves. They have any field available that you will ever need. It's also easy to add & remove fields, and drag them around to personalize your form. Wufoo's reports feature also is a very useful feature for sharing the results of the forms.

For a form creation software, they have a bad site navigation. It's always difficult to get to where you want to go on the site, unless you hit the "back" button in your browser. I wish there was an easy way to get to the different pieces of the form info from whichever piece you are editing, instead of having to go back to the main homepage.

Ability to create forms is so simple
multiple users
Form integration to things like stripe or constant contact
easiness to run reports
Website integration is key

Limit of users allowed to use Wufoo
Was difficult for some of the older employees at first
Two step form for app integration

Wufoo has just about everything you need to build great looking and functioning forms! I have tried several form softwares but Wufoo is by far the best.

None really, there has not been any issues with any of our forms

We use Wufoo to host surveys and forms on our site for our customers to fill out. It is very nice how quickly we can have an idea for a change to a survey or a new form and get this live on our site.

Wufoo is not the most front end customizable tool that we use. The look and feel of many of our forms and surveys is pretty bare. It would be nice to have some more creative control over this.