Workable Reviews
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460 Reviews
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent For Collaborating With Various Vendors and Busy Team
Reviewed on 07/12/2022
It allows me to save time on HR-related tasks. A single click could retrieve very specific reports....
It allows me to save time on HR-related tasks. A single click could retrieve very specific reports. It eliminates the need for manual work, really a time savior.
Pros
The plugin that allows us to connect it to our social network account is really cool. I've always loved how simple it is to interact with vendors and link them with teams. I also like the email alerts that notify me when someone evaluates a candidate.
Cons
It does not allow to modify the questions once candidates started applying. We can not include more than one location in a job posting. While sending rejections, we can not distinguish between those that have been sent and those that have not.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The only ATS you need!
Reviewed on 20/12/2022
Perfect! So many features are automated freeing up a lot of time to focus on employer branding
Perfect! So many features are automated freeing up a lot of time to focus on employer branding
Pros
1. Employee Referral portal2. Ease of setup3. Creating tags for talent pool4. Reports5. Their customer support is incredible!!! Fast, efficient and kind!
Cons
At times the requisitions can cause some of the reports to be inaccurate
Alternatives Considered
GreenhouseReasons for Choosing Workable
Workable was the perfect solutions to all our recruitment needs. From the moment we met [SENSITIVE CONTENT] for a demo to the end, he had perfect answers and solutionsReasons for Switching to Workable
A big move to Workable was needing to have an ATS that provides free advertising on more job portals.- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Customer Service is a nightmare
Reviewed on 09/11/2022
This was our first experience with an ATS. The integration was easy - I had everything created and...
This was our first experience with an ATS. The integration was easy - I had everything created and complete before the implementation team even reached out. However, the candidate tracking method is too clunky and customer service is an absolute nightmare.
Pros
This was our first ATS and it was an easy place to start and learn the system.
Cons
It needs a better candidate tracking method. If a person applies to more than one job or to a job more than once - there is no feature to consolidate the candidate information. You spend a lot of time clicking between screens to figure out previous interactions. The customer service was hands down the absolute worst I have ever seen. Any time I had an issue - I would be told that it was my fault and there was nothing they could do - specifically from one IT tech over and over. I finally requested to deal with someone else and that helped somewhat.When it was time to renew, we were reassured that the price would not be changing - there would be no increase in the annual bill (monthly payments are not an option). Then we were sent the invoice - with an additional $1300 on it. What? I asked out rep what the deal was and got completely blown off. I was told it was a charge that they added every year. I asked her about her promise that the bill was the same and was told yes and we added the extra charge - we do that to everyone. What?! Then she stopped answering my emails and calls. Needless to say - we will be changing at the end of our contract this year.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Workable HR software : a comprehensive tool with great overall performance
Reviewed on 12/05/2023
Workable is a powerful HR tool that allows candidate sourcing, collaborate hiring, customizable...
Workable is a powerful HR tool that allows candidate sourcing, collaborate hiring, customizable workflows that leads to streamlined recruiting and better hiring outcomes. However, this software is costly and some users may find it less flexible than they need. Overall, Workable is still a solid choice for businesses looking for an all in one HR solution.
Pros
Workable helps in streamlined recruiting, allowing the management of job posting and candidate communication all in one place. With Workable, collaborate hiring with multiple team members allows for more diverse perspectives and informed decisions. The workflows are customizable and the screening processes can be automated. Mobile accessibility, integrations with other tools like Slack and Zapier and reporting and analytics is very helpful too! Customer support is also accessible through various channels.
Cons
Workable pricing is expensive for smaller businesses, especially if they need to purchase add-ons. there are some integration limitations and limited customizations. Somer automations can make the candidate experience seem robotic. I have ran into some technical issues as well. There is limited language support for non-english speakers and the tool's pricing and bill processes are not easy to understand.
- Industry: Marketing & Advertising
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Workable is an outstanding system for your recruitment needs
Reviewed on 25/04/2024
Pros
1. Very proficient ATS
2. Clean dashboard
3. Smooth navigation
4. Easy integration
Cons
1. Seeks a lot of bandwidth
2. Resume search is not good
3. Tagging needs to improve
- Industry: Internet
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
decent applicant tracking system for recruiting!
Reviewed on 21/04/2022
Overall experience is that it works great for what you pay for. If your recruiting efforts needs a...
Overall experience is that it works great for what you pay for. If your recruiting efforts needs a more robust search engine and better platform to house & source pipeline candidates, I recommend paying more for a premium product. It'll save you a heck of a lot more time & resources.
Pros
UI is easy to navigate, simple and easy to use.
Cons
While it is simple and easy to use, the software does not allow for multiple requisitions to be posted under one pipeline or job posting. Our team also finds that it does not have the best integration with the top, competitive job boards outside of LinkedIn and Indeed.
Reasons for Switching to Workable
We chose Workable over the alternative products due to the pricing of the product.- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
one of the best ATS for Professional recruiting
Reviewed on 15/05/2024
I am super happy with workable as a senior recruiter , very well organised with good cost
I am super happy with workable as a senior recruiter , very well organised with good cost
Pros
-good for job posting on relevant job boards
-using templates makes it more easy
-can be used on mobile apps which makes it effecient
-good for documentation and montitoring pipeline
-ability to use bulk emails to applicants
-integration with email and calandar which saves us time
Cons
-not so much editing options for job posting
-challenging with the referral employee bonus
-those who refer the candidates must also track the status of the application
- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intelligent, affordable ATS
Reviewed on 23/08/2019
The experience has been nothing but positive. From sales to implementation to ongoing support, our...
The experience has been nothing but positive. From sales to implementation to ongoing support, our transition has been nothing but exceptional service.
Pros
The features of the software are easy to use, intuitive, and anything that the user is unsure of is easily resolved through the self help guides, or customer support.
Cons
Nothing, the team is constantly working to improve the software so any issues are taken into consideration for a future release and/or there is usually a workaround found.
Reasons for Choosing Workable
Cost/Value/featuresReasons for Switching to Workable
Features (especially The Hiring Plan) CostResponse from Workable Software
Thanks for your feedback! We're glad your experience has been so positive throughout your relationship with Workable.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use
Reviewed on 08/05/2024
Really good experience. One must try to use it.
Really good experience. One must try to use it.
Pros
It's user friendly. Any once can learn it quiclkly.
Cons
Payroll management, I like less because it's bit confusining.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Fairly easy to use
Reviewed on 26/03/2024
Pros
Fairly easy to use, easy for a new user to understand it
Cons
the UI design of the website could look a bit nicer
Response from Workable Software
Thank you for taking the time to share your positive experience with our software! Your kind words mean a lot to us. We're delighted that you're enjoying our product. If you have any suggestions for improvement, we'd love to hear more of your thoughts particularly around our UI. Your feedback helps us strive for excellence. Thanks for being part of our community, and we look forward to continuing to meet your expectations!
- Industry: Management Consulting
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
JUST WHAT WE WERE LOOKING FOR, AND MORE!!!!
Reviewed on 29/05/2015
Pros
The software is well thought out, and by far the ONLY affordable option we found on the market. The fact that our employment ads, once on Workable, automatically go out to many FREE job sites without any further action on our part is a huge plus and has led to our being able to have more applications to review (and even more than we can handle sometimes -- but that's HARDLY a complaint!) Workable has been a blessing to our company. I know that sounds cliche', but it's definitely true. I personally spoke with various vendors and attended a few online demos of other options, but the pricing was way beyond what our company's budget could handle! The President of our Company would only support monthly fees that were next to nothing, and I did not believe that such a product existed -- we had also searched a year or so ago, to no avail due to pricing. (Unfortunately I did not come across Workable at that time, or we would be a year into using it by now! The vendor has a helpful, down-to-earth approach. I have received an email or two (often from more than one rep) AT LEAST ONCE A WEEK asking how we like the product and if there is anything Workable can do to further support us. Workable's reps understand the right balance of "helpful". To receive phone calls would be annoying because our office environment is hectic and it's much more efficient to be able to communiate via email. I like receiving their messages, because it provides a quick and easy avenue to address questions or concerns. Any time I have asked a question through email, I have received a response very quickly.
Cons
I do not have any significant complaints. The one thing that the Workable software does not include is a pre-made space for an applicant to input their middle name. In instances where an applicant has a very common first and last name, we WANT that middle name (call us crazy!?!). I approached a Workable rep about this (via trusty email!) and he said that they have found that, in the absence of a specific Middle Name block, applicants tend to put their first and middle name in the First Name block. This has not been our experience at all, and I found that answer a bit offputting -- but it's far from a major issue! The software allows for users to add fields beyond the generic, but I believe applicants would be more apt to fill in their middle name if the block was there, front and center. Some applicants just leave the name space we added blank since it's "after the fact". Again though, if this is our biggest problem, we will still prosper with the help of this software!
- Industry: Mental Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Workable
Reviewed on 11/12/2020
We use Workable for the applicant tracking software they have. I started in HR when we already have...
We use Workable for the applicant tracking software they have. I started in HR when we already have the software since then I have gone through demos of other products that the company was looking to switch to and I always preferred the functionality of workable over other demos. It is so easy to use and keeps the hiring process easy to track. There are so many steps in the hiring process and this makes it much better. Overall great software.
Pros
The best part of the software is its functionality and ease of use. It is very easy to teach hiring managers to utilize this. The layout of the pages is easy to follow even for staff not really good with technology. It makes it so easy to track multiple applicants and multiple jobs. The support team is very quick to give feedback and help with any technical issues that may arise. They are also working on ways to innovate the hiring process and take feedback from users well. Highly recommended.
Cons
There really is not much about the software I don't like. The only suggestion I made, was to have a way to mask identifying features to hiring managers until through to the interview stage. One task I want to make sure I handle is non-discrimination, and masking names would for sure help with that process. I made this suggestion and their team reached out to me saying they were working on a way to do this.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Excellent Service and Job Posting Portal
Reviewed on 02/04/2015
Working with Workable is great! The system is very intuitive and straight forward; it is easy to...
Working with Workable is great! The system is very intuitive and straight forward; it is easy to use, understand, customize, and looks neat and professional. Categories for candidates are well organized and it is easy to manage candidates who were not selected versus those we would like to see continue through the interviewing and hiring process. We have received many hits on our postings and have quality candidates applying for each position we post.
I love how un-cluttered Workable is. Workable has everything we need to successfully fill our positions, and has nothing that we don't need. Our company "careers" page looks very professional, modern, and we love that it can be used on its own as a link from our company page, or embedded via code into our page directly.
I also enjoy the fact that if we're not reaching a good audience using the standard free listings, we have the option for a small fee to make our job posting premier or sponsored on the site of our choice for greater visibility. Haven't had to use this yet though as we're happy with the candidates currently coming in.
It's really easy to add users, hiring managers, and external recruiters to Workable and assign job openings to them. We hire for a lot of different locations and it is great to have a manager 3000 miles away be able to manage their candidates on their own with ease.
Resume upload and parsing is great and helped us from the transition from an old job posting portal to Workable. I uploaded hundreds of resumes from active jobs we had open with the old system into the new posts we made with Workable, and the process took all of 10 minutes with no data entry involved on my end. All our candidates are saved and attached to their proper jobs, and nothing was lost in the transition.
Workable customer service is very prompt and polite, and always resolve our questions and inquiries quickly and with great advice and support. Workable shows that they value their customers and will work with us to train us in their system, help with setup and any issues we may encounter. To be honest we don't really have a lot of issues with Workable to begin with, but the few we had (getting them set up as a vendor because they are not based in the US and basics of learning ins and outs of the system) have been resolved to our expectations.
A+ service at an A+ value.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use product!
Reviewed on 11/10/2018
Pros
Functionality of the product is superb. Many of our hiring managers find it really easy to use. Often times, they don't even need a training on how to use the product.
My favorite feature is the ability to email candidates directly from the software. It's a great way to keep yourself organized especially when you are emailing a dozen candidates. It also allows other hiring managers to see your emails that way they are aware of your progress with the candidate.
Cons
One thing I do not like about Workable is the fact that the hiring stages cannot be customized for each individual role. For example, if one role requires a phone interview and another does not, I cannot remove this phone interview stages for the role that does not require it. The hiring stages are "one size fits all."
- Industry: Law Enforcement
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simpsonville PD Review
Reviewed on 07/10/2022
I think it is a great program. I like the ease of posting and accessing so many people with the...
I think it is a great program. I like the ease of posting and accessing so many people with the one post. I like the accessibility of resumes that can be attached.
Pros
I like how it branches out to many different companies with one posting. I also like the ease of how to contact the interested candidates.
Cons
I haven't fount a feature that I like the least. It is pretty simple to use and allows us to have access to a vast amount of people that we would not generally reach with just our website.
Response from Workable Software
Great to hear we're hitting the mark, Cheryl. Thanks for your review, and for being a Workable fan!
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
It was a great stepping stone
Reviewed on 07/06/2017
If you only need a few roles, and you want something super easy to use with basically no learning...
If you only need a few roles, and you want something super easy to use with basically no learning curve, this is a great option. If you need 5 or more open jobs at all times, you might benefit from shopping around.
Pros
Workable was VERY easy to use - the buttons are where you want them to be, it's easy to create new roles, emails, etc. My favorite piece was the clean/easy dashboard. An unlimited user is a nice feature. The scorecards are awesome and easy to use, and they are creating new helpful features like this all the time. Gmail integration works well.
Cons
Workable's pricing structure isn't conducive to our needs anymore, it's gotten expensive for the platform that it is. There's no email automation aside from template creation, you can't create different pipeline stages for different roles - you are stuck with one pipeline for all your reqs. Outlook integration does NOT work well.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Very good Value for Money
Reviewed on 19/12/2018
the System is very good and affordable for small and medium and maybe some large companies, it will...
the System is very good and affordable for small and medium and maybe some large companies, it will make life easier for recruiters and fasten the process, but if you need more Analysis, reports and also if you have complex requirements for hiring process & stages it will aim for other ATS
the System features is developing which is something exciting.
Pros
1- Reasonable price compared to other ATS
2- Easy to use Software that doesn't need much training and easy navigation around the System.
3- availability of trial period which is not the case with other ATS
4- automate the publishing of job vacancies on free and premium sites as well
5- customizable pipeline.
6- Chrome browser extinsion which I didn't see in most ATS.
7- Auto screening process based on the criteria defined for the Job.
8- Interview Management, from Calendaring to scoring and Qualifying the candidate
9- easy integration through APIs with other systems for on boarding and HRMS enrollment
Cons
1- job stages not customizable per job title so all jobs will follow same stages
2- Reporting isn't very good as customization is limited.
3- Candidate Rating needs enhancement, it cannot be only about thumbs up or down
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
New pricing is making this product not a good choice for smaller companies with recruiters who...
Reviewed on 08/11/2017
This is a great product and I'm very frustrated that in a very short time they have cut out the...
This is a great product and I'm very frustrated that in a very short time they have cut out the smaller companies with their pricing. I really had not planned on looking at other ATS systems but worry what else is ahead for the "legacy" users.
Pros
Up till now I have been very happy with this product. New enhancements have slowly been coming out and when a bug is found it is reported and fixed in acceptable time. Support is very reactive and easy to work with. When I chose this software, I liked that they charged by the job and not by the user, since I'm the main one that uses it with 6 others using the interview part of the pipeline and we only need about 10 jobs at one time.
Cons
For my small boutique consulting firm, what turned out to be a pro has now turned into a con. the cost is the main issue.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
One of the best ATS for small and medium sized companies
Reviewed on 14/01/2019
The product was of great help while we were rapidly expanding without a structure to our hiring....
The product was of great help while we were rapidly expanding without a structure to our hiring. Workable allowed us to customize the job flow as we required
Pros
The tool has been a great asset for your organization. it allows us to pick and customize the modules that we want to use and expand as we need. We also love the attention to detail and their understanding of the recruitment process. Features like easy sharing of profiles with hiring managers, candidate feedback and tracking have been built with great care and thought. Its made our recruiters work a lot easier
Cons
The software has certain drawbacks when implemented at a large scale. The ATS might not be the easiest to scale and minor bugs can be found occasionally.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great program
Reviewed on 21/05/2022
Pros
The ease of use and a quick implementation of the program. The evaluation or assessment made it so easy to have a review board and communication was so much easier between team members. The able to connect to my existing HRIS system makes onboarding easier.
Cons
Nothing it has made everything so much easier
- Industry: Internet
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Made my life easier!
Reviewed on 18/05/2018
Organized candidates, kept track of communications to candidates, easy to pull reports!
Organized candidates, kept track of communications to candidates, easy to pull reports!
Pros
Keeping candidates organized, create own pipeline stages, communicate with others or with candidate directly.
Cons
Messages meant to be sent within the company were sent to the candidate by different stakeholders, ie more than one person made this mistake which means this is a flaw in the design. Talent pool was also a bit confusing, I'd like to move candidates from Talent Pool to a pipeline and vice versa.
- Industry: Human Resources
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Workable
Reviewed on 16/04/2023
Overall experience with workable is good the HR os very nice and they have patience when talking...
Overall experience with workable is good the HR os very nice and they have patience when talking with candidate
Pros
Most of time we use the workable software for the hiring the candidate. I can find the resume of the candidate on the portable and we just connect with candidate and hiring
Cons
We use workable software for the hiring but most of the manager and candidates are fake here
- Industry: Outsourcing/Offshoring
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good ATS for your Recruitment Department
Reviewed on 03/04/2019
Workable was good to start with. It definitely helped us get going with the whole recruiting...
Workable was good to start with. It definitely helped us get going with the whole recruiting process for our company. Price was also reasonable for what the product had to offer. I can't complain on the time we used it.
Pros
I liked that it helped us start our recruiting department from scratch and it was easy to use. It helps you organize and keep track of candidates and their information.
Cons
I did not like that it lacked features like having its own built in video conference tool for international interview. Also, I never fully knew what the tool was capable of doing. Instructions and training were very basic.
Response from Workable Software
Thanks for your feedback! We're always expanding our product offering and creating new training materials to help customers optimize their recruitment process.
- Industry: Oil & Energy
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Simple and effective applicant tracking system
Reviewed on 05/08/2018
Pros
Whatever advertisement you post, gets automatically posted in free job sites and you get more reach and this feature is available in both free and paid versions. The application is very cost effective. A clean and intuitive interface is provided. It is one of simplest applicant tracking system. The pipeline feature is very much customizable. You are provided with a people search google chrome extension which reduces time consumption. There is this on and off mode, as payment is concerned, you need to only pay for the time you use the application. The applicants can also apply via linked in. the application provides a lot of integrations including HRIS and other screening tools. The available email and interview templates help in simplifying the process and reduces the time lag. The interfaces are easy to use for both the users as well as the applicants. Very responsive customer service and support system.
Cons
The Application is a little pricey for small firms even though the features are well suited for startups.
- Industry: Marketing & Advertising
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Review from a non HR person
Reviewed on 10/10/2018
our company uses the software because we do have a lot of hires and it saves terrific time for...
our company uses the software because we do have a lot of hires and it saves terrific time for communication and reviewing candidates/ profiles.
Pros
I like the "all in one place" feeling and comments section. This was a new product to me and I found it usable, easy to learn and intuitive enough.
Cons
What I didn't like is delays in email notifications to my email when a new candidate or comments arrive. Somehow after I receive an email that a new candidate has applied, I go to the system and find out that this happened 6-8-12 hours before...