Deputy

4.6 (732)
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Staff Scheduling, Time & Attendance (Time Clock) and more

Overall rating

4.6 /5
(732)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.5/5

93%
recommended this app
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732 Reviews

Jordan
Jordan
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great, user-friendly product!

Reviewed on 23/09/2024

Pros

It's super easy to pick up shifts, offer shifts, an see who is working. Very intuitive and easy to use.

Cons

Honestly, nothing I don't like. Maybe a few minor features to add such as being able to message coworkers, but overall no complaints.

Nathalie
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Deputy - The Best Online Clock-in System!

Reviewed on 15/03/2024

I loved using Deputy every day. What's not to love? Everything is laid out for you in a very...

I loved using Deputy every day. What's not to love? Everything is laid out for you in a very simple, yet pleasing design. You can clearly see your schedule and any upcoming time off. Clocking in and out is super simple as well. I loved using Deputy at every company which was smart enough to implement it!

Pros

I love the easy-to-use layout. It's super user-friendly making it truly a no-brainer to navigate and use daily.

Cons

Honestly, I loved Deputy and had no issues with it. My complaint is that my company stopped using Deputy and switched to an inferior time-keeping system. Deputy was much better.

Trent
Trent
Overall rating
  • Industry: Security & Investigations
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Deceptive conduct

Reviewed on 22/06/2023

Support team use email only. Most support issues are flicked back to the help videos and everything...

Support team use email only. Most support issues are flicked back to the help videos and everything else you are told "we'll request this feature be added". It never is

Pros

Unless you own an iOS device, do not purchase this software. there is half functionality, and the support may aswell be non-existent, but deputy is more than happy to charge full price for half available software.

Cons

Unless you own an iOS device, do not purchase this software. there is half functionality, and the support may aswell be non-existent, but deputy is more than happy to charge full price for half available software.

Wende
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Company use of Deputy

Reviewed on 05/03/2024

It has been positive.
I am able to search history on specific employees which is beneficial in...

It has been positive.
I am able to search history on specific employees which is beneficial in reviews.

Pros

I recently had a problem and deputy staff assisted until the problem was solved.

Cons

I felt the problem should have been easier to solve.
Additionally, I am on an annual plan and don’t think opening an archived employee to review history should could as an additional user for that month.

Gina
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great for freelance work

Reviewed on 05/08/2024

I use this for my freelance position and it helps me manage out everything for my month

I use this for my freelance position and it helps me manage out everything for my month

Pros

I get the sheets very fast and easy to understand

Cons

When you first start using it it’s seems very overwhelming

Wolf
Overall rating
  • Industry: Security & Investigations
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Deputy Limitations on amount of location being used. Not exporting payroll timesheet to ADP ...

Reviewed on 24/05/2023

Could be better

Could be better

Pros

Keep track of time of employees, build schedule.

Cons

Help is not providing answers on problems like it was 2 years ago. Live chat is gone or specialist are not helping in all subjects

Omar
Overall rating
  • Industry: Food & Beverages
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Deputy Review

Reviewed on 06/09/2024

My overall experience with Deputy was that it was easy to see my shifts, and clock in when I got to...

My overall experience with Deputy was that it was easy to see my shifts, and clock in when I got to work

Pros

What I liked most about Deputy is the way that you were able to pick up shifts. It made it very easy to see what was available, and sign up!

Cons

There was nothing that stood out to me as excessively bad about Deputy.

Lee
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Bringing law and order to your employee attendance.

Reviewed on 18/03/2024

Pros

Really simple interface, which allowed majority of colleagues to learn the system without too much onboarding. The mobile app allowed easy clocking in/out.

Cons

Whilst the mobile app was good, the it did occasionally have a delay in reading GPS information which caused issues with reporting, as it showed employees clocking in, in incorrect locations.

Thomas
Overall rating
  • Industry: Utilities
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great Product

Reviewed on 22/02/2024

Pros

Easy to use and mobile friendly, great application for scheduling

Cons

Missing a help feature that is easy to navigate

CHRIS
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

RIVERS ACE GRAND HAVEN

Reviewed on 22/02/2024

GREAT PROGRAM GREAT APP
I ENJOY BEING ABLE TO CREATE AND CORRECT STAFF SCHEDULES ON THE MOVE

GREAT PROGRAM GREAT APP
I ENJOY BEING ABLE TO CREATE AND CORRECT STAFF SCHEDULES ON THE MOVE

Pros

SCHEDULING AND TIME TRACKING. REPORTS THAT INCLUDE LATE PUNCHES AND EARLY OUTS

Cons

THE CONFUSION OF UNAVAILABILITY VS LEAVE

Michael
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Very bad customer service

Reviewed on 24/02/2024

Average. Clunky. Doesn't upload or reload screens reliably.

Average. Clunky. Doesn't upload or reload screens reliably.

Pros

Scheduling and timesheets. Seeing who is on shift.

Cons

Customer Service. Once you finally get through to someone there knowledge of Deputy is very limited, and most repeat what you can read off Deputy's website. They can't answer anything even slightly remotely complex. The phone support is a farce. A box ticking exercise to say they have it, it would seem.

Todor
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Superb Employee Scheduling

Reviewed on 12/09/2023

Pros

It is easy to use and it has a mobile app

Cons

Sometimes I forget to log out and it should log us out automatically

Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

20+ in management and my fave to date!

Reviewed on 19/05/2023

Pros

The ease of scheduling and adding new patients.

Cons

The crashing and slowness of the processing.

Yuri
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A very good product!

Reviewed on 01/09/2023

Pros

I like the way you can switch between week, two weeks and a month in the schedule, also the way you request leaves and absence in general, it's very easy to work with the software. Also the location log in tracking is a great feature.

Cons

I have not found anything the bothers me in the software so far.

Adolfo
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Deputy helps me keep track of my work schedule and communicate with my team easily.

Reviewed on 18/01/2024

Pros

I love how easy it is to schedule shifts and communicate with my team. It has made managing my work much simpler.

Cons

I wish the mobile app was a bit more user-friendly and had more features for employees to interact with their schedules.

Bruno
Bruno
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Deputy helps a lot!

Reviewed on 27/05/2023

I'm quite happy with it, it's visually pleasing and helps especially when integrated to other...

I'm quite happy with it, it's visually pleasing and helps especially when integrated to other services.

Pros

It's easy to view everything I need - who's available, working hours, time worked in a month - copying single shifts is easy and managing leaves is a breeze. The UI is fairly simple and convenient, and getting started was super straightforward.

Cons

There's one main gripe I've had with the platform: there's no easy way to copy a 3-week planning. You can generate shifts automatically, but we specifically use a non-standard shift system and I couldn't find a way to quickly extend it through copy-pasting. I need to copy and paste each shift at a time. So improved copying and a scrolling view (not just locked to a month or week) would be nice additions!

Michael
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product I highly recommend

Reviewed on 05/05/2023

Pros

I have been using Deputy for about a year and half and it has made scheduling for my team so much easier! I used to have a huge issue with team members clocking in too early but I was able to use a feature that won't allow anyone to clock in more than 5 minutes before the start of their shift. I also love that it sync's with our payroll processing company.

Cons

The one feature that I wish could be added is that we have weeklong summer sessions where people are able to pick up the shifts of their choosing. I always have to remind my team that they need to pick up all 5 days of the shifts. I wish I was able to somehow link the shifts together and they only had to pick up the grouped shift as opposed to 5 individual shifts. But that's probably a feature that's specific to our company and I don't really see a lot of other companies needing a feature like that. Other than that, I really do love using Deputy.

Farah
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Most Easy App for scheduling staff

Reviewed on 26/05/2023

Excellent awesome

Excellent awesome

Pros

Easy user friendly All record of leaves is avalible to choose from.Everything on one click

Cons

Use friendly Easy features tonunderstandReports generation

Fernando
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Really easy-to-use interface

Reviewed on 22/09/2023

Pros

In my view, Deputy has an easy-to-use interface that simplifies the process of creating and managing schedules, and I especially highlight the mobile app, which allows our employees to access their schedules and clock in easily. I think Deputy is a solid tool for workforce management, especially for companies that focus on scheduling and timekeeping.

Cons

Some users may find the pricing to be on the higher side, especially for larger teams or businesses with complex scheduling requirements.

Paula
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Deputy helps me keep track of my work schedule and clock in and out easily.

Reviewed on 06/12/2023

Pros

Easy to use and convenient for managing shifts, timesheets, and communication.

Cons

Occasional glitches with the mobile app and limited reporting features.

Pauline
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Deputy Review

Reviewed on 19/05/2023

Pros

The ease of scheduling and communicating with employees

Cons

Would like to be able to sort by last name, if need to print time cards can't sort by last name either.

Adam
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Mr Baker

Reviewed on 27/06/2023

Successful

Successful

Pros

How easy it is to set the Rita’s very user friendly

Cons

That if a employer has written a rota and not yet published an employee can not book unavailability last minute even though their rota has not been set out

Yvens
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great to manage your staff

Reviewed on 26/05/2023

Pros

I like the way it's easy to use, all my staff love it.

Cons

No Cons so far. It is perfect for my use.

lisa
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

I love using Deputy!

Reviewed on 31/05/2023

Overall, I love Deputy and the opportunities they have given me!

Overall, I love Deputy and the opportunities they have given me!

Pros

What I like the most about Deputy is it makes it easy to communicate with my boss with scheduling and shows me exactly when my shift ends and starts.

Cons

I think the calendar can be confusing for new members of Deputy.

Michael
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Deputy review

Reviewed on 24/05/2023

Employees actual hours

Employees actual hours

Pros

Request off ability, time tracking for each employee

Cons

Area you must be in to clock in/clock out