Deputy Reviews
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732 Reviews
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great, user-friendly product!
Reviewed on 23/09/2024
Pros
It's super easy to pick up shifts, offer shifts, an see who is working. Very intuitive and easy to use.
Cons
Honestly, nothing I don't like. Maybe a few minor features to add such as being able to message coworkers, but overall no complaints.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Deputy - The Best Online Clock-in System!
Reviewed on 15/03/2024
I loved using Deputy every day. What's not to love? Everything is laid out for you in a very...
I loved using Deputy every day. What's not to love? Everything is laid out for you in a very simple, yet pleasing design. You can clearly see your schedule and any upcoming time off. Clocking in and out is super simple as well. I loved using Deputy at every company which was smart enough to implement it!
Pros
I love the easy-to-use layout. It's super user-friendly making it truly a no-brainer to navigate and use daily.
Cons
Honestly, I loved Deputy and had no issues with it. My complaint is that my company stopped using Deputy and switched to an inferior time-keeping system. Deputy was much better.
- Industry: Security & Investigations
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Deceptive conduct
Reviewed on 22/06/2023
Support team use email only. Most support issues are flicked back to the help videos and everything...
Support team use email only. Most support issues are flicked back to the help videos and everything else you are told "we'll request this feature be added". It never is
Pros
Unless you own an iOS device, do not purchase this software. there is half functionality, and the support may aswell be non-existent, but deputy is more than happy to charge full price for half available software.
Cons
Unless you own an iOS device, do not purchase this software. there is half functionality, and the support may aswell be non-existent, but deputy is more than happy to charge full price for half available software.
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Company use of Deputy
Reviewed on 05/03/2024
It has been positive.
I am able to search history on specific employees which is beneficial in...
It has been positive.
I am able to search history on specific employees which is beneficial in reviews.
Pros
I recently had a problem and deputy staff assisted until the problem was solved.
Cons
I felt the problem should have been easier to solve.
Additionally, I am on an annual plan and don’t think opening an archived employee to review history should could as an additional user for that month.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Great for freelance work
Reviewed on 05/08/2024
I use this for my freelance position and it helps me manage out everything for my month
I use this for my freelance position and it helps me manage out everything for my month
Pros
I get the sheets very fast and easy to understand
Cons
When you first start using it it’s seems very overwhelming
- Industry: Security & Investigations
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Deputy Limitations on amount of location being used. Not exporting payroll timesheet to ADP ...
Reviewed on 24/05/2023
Could be better
Could be better
Pros
Keep track of time of employees, build schedule.
Cons
Help is not providing answers on problems like it was 2 years ago. Live chat is gone or specialist are not helping in all subjects
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Deputy Review
Reviewed on 06/09/2024
My overall experience with Deputy was that it was easy to see my shifts, and clock in when I got to...
My overall experience with Deputy was that it was easy to see my shifts, and clock in when I got to work
Pros
What I liked most about Deputy is the way that you were able to pick up shifts. It made it very easy to see what was available, and sign up!
Cons
There was nothing that stood out to me as excessively bad about Deputy.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Bringing law and order to your employee attendance.
Reviewed on 18/03/2024
Pros
Really simple interface, which allowed majority of colleagues to learn the system without too much onboarding. The mobile app allowed easy clocking in/out.
Cons
Whilst the mobile app was good, the it did occasionally have a delay in reading GPS information which caused issues with reporting, as it showed employees clocking in, in incorrect locations.
- Industry: Utilities
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Great Product
Reviewed on 22/02/2024
Pros
Easy to use and mobile friendly, great application for scheduling
Cons
Missing a help feature that is easy to navigate
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
RIVERS ACE GRAND HAVEN
Reviewed on 22/02/2024
GREAT PROGRAM GREAT APP
I ENJOY BEING ABLE TO CREATE AND CORRECT STAFF SCHEDULES ON THE MOVE
GREAT PROGRAM GREAT APP
I ENJOY BEING ABLE TO CREATE AND CORRECT STAFF SCHEDULES ON THE MOVE
Pros
SCHEDULING AND TIME TRACKING. REPORTS THAT INCLUDE LATE PUNCHES AND EARLY OUTS
Cons
THE CONFUSION OF UNAVAILABILITY VS LEAVE
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Very bad customer service
Reviewed on 24/02/2024
Average. Clunky. Doesn't upload or reload screens reliably.
Average. Clunky. Doesn't upload or reload screens reliably.
Pros
Scheduling and timesheets. Seeing who is on shift.
Cons
Customer Service. Once you finally get through to someone there knowledge of Deputy is very limited, and most repeat what you can read off Deputy's website. They can't answer anything even slightly remotely complex. The phone support is a farce. A box ticking exercise to say they have it, it would seem.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Superb Employee Scheduling
Reviewed on 12/09/2023
Pros
It is easy to use and it has a mobile app
Cons
Sometimes I forget to log out and it should log us out automatically
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
20+ in management and my fave to date!
Reviewed on 19/05/2023
Pros
The ease of scheduling and adding new patients.
Cons
The crashing and slowness of the processing.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A very good product!
Reviewed on 01/09/2023
Pros
I like the way you can switch between week, two weeks and a month in the schedule, also the way you request leaves and absence in general, it's very easy to work with the software. Also the location log in tracking is a great feature.
Cons
I have not found anything the bothers me in the software so far.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Deputy helps me keep track of my work schedule and communicate with my team easily.
Reviewed on 18/01/2024
Pros
I love how easy it is to schedule shifts and communicate with my team. It has made managing my work much simpler.
Cons
I wish the mobile app was a bit more user-friendly and had more features for employees to interact with their schedules.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Deputy helps a lot!
Reviewed on 27/05/2023
I'm quite happy with it, it's visually pleasing and helps especially when integrated to other...
I'm quite happy with it, it's visually pleasing and helps especially when integrated to other services.
Pros
It's easy to view everything I need - who's available, working hours, time worked in a month - copying single shifts is easy and managing leaves is a breeze. The UI is fairly simple and convenient, and getting started was super straightforward.
Cons
There's one main gripe I've had with the platform: there's no easy way to copy a 3-week planning. You can generate shifts automatically, but we specifically use a non-standard shift system and I couldn't find a way to quickly extend it through copy-pasting. I need to copy and paste each shift at a time. So improved copying and a scrolling view (not just locked to a month or week) would be nice additions!
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product I highly recommend
Reviewed on 05/05/2023
Pros
I have been using Deputy for about a year and half and it has made scheduling for my team so much easier! I used to have a huge issue with team members clocking in too early but I was able to use a feature that won't allow anyone to clock in more than 5 minutes before the start of their shift. I also love that it sync's with our payroll processing company.
Cons
The one feature that I wish could be added is that we have weeklong summer sessions where people are able to pick up the shifts of their choosing. I always have to remind my team that they need to pick up all 5 days of the shifts. I wish I was able to somehow link the shifts together and they only had to pick up the grouped shift as opposed to 5 individual shifts. But that's probably a feature that's specific to our company and I don't really see a lot of other companies needing a feature like that. Other than that, I really do love using Deputy.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Most Easy App for scheduling staff
Reviewed on 26/05/2023
Excellent awesome
Excellent awesome
Pros
Easy user friendly All record of leaves is avalible to choose from.Everything on one click
Cons
Use friendly Easy features tonunderstandReports generation
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Really easy-to-use interface
Reviewed on 22/09/2023
Pros
In my view, Deputy has an easy-to-use interface that simplifies the process of creating and managing schedules, and I especially highlight the mobile app, which allows our employees to access their schedules and clock in easily. I think Deputy is a solid tool for workforce management, especially for companies that focus on scheduling and timekeeping.
Cons
Some users may find the pricing to be on the higher side, especially for larger teams or businesses with complex scheduling requirements.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Deputy helps me keep track of my work schedule and clock in and out easily.
Reviewed on 06/12/2023
Pros
Easy to use and convenient for managing shifts, timesheets, and communication.
Cons
Occasional glitches with the mobile app and limited reporting features.
- Industry: Human Resources
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Deputy Review
Reviewed on 19/05/2023
Pros
The ease of scheduling and communicating with employees
Cons
Would like to be able to sort by last name, if need to print time cards can't sort by last name either.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mr Baker
Reviewed on 27/06/2023
Successful
Successful
Pros
How easy it is to set the Rita’s very user friendly
Cons
That if a employer has written a rota and not yet published an employee can not book unavailability last minute even though their rota has not been set out
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great to manage your staff
Reviewed on 26/05/2023
Pros
I like the way it's easy to use, all my staff love it.
Cons
No Cons so far. It is perfect for my use.
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I love using Deputy!
Reviewed on 31/05/2023
Overall, I love Deputy and the opportunities they have given me!
Overall, I love Deputy and the opportunities they have given me!
Pros
What I like the most about Deputy is it makes it easy to communicate with my boss with scheduling and shows me exactly when my shift ends and starts.
Cons
I think the calendar can be confusing for new members of Deputy.
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Deputy review
Reviewed on 24/05/2023
Employees actual hours
Employees actual hours
Pros
Request off ability, time tracking for each employee
Cons
Area you must be in to clock in/clock out