Google Workspace

4.7 (17,067)
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Collaboration app suite for teams

Overall rating

4.7 /5
(17,067)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support
4.3/5

96%
recommended this app
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17067 Reviews

Julie
Julie
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for small businesses

Reviewed on 25/02/2025

Its seamless design allows me to do everything within a click of its self. I can manage my contacts...

Its seamless design allows me to do everything within a click of its self. I can manage my contacts sync with my emails and calender

Pros

I love that it includes Gmail, Google Drive, Google Docs, Sheets, Slides, Calendar, Meet

Cons

Extra storage can be expensive once you have used all the free storage

Christina
Overall rating
  • Industry: Individual & Family Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for LLC owners

Reviewed on 25/02/2025

Absolutely love the ease of use and common sense features
I use it for my LLC for everything

Absolutely love the ease of use and common sense features
I use it for my LLC for everything

Pros

Collaborating and functional add ons the flow made sense when using docs and switching between them

Cons

Some distractions with pop up tutorials I just turned them off

Benjamin
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

All of Google for professionals

Reviewed on 15/11/2024

As a professional or business owner, it's essential, but I believe it could definitely be improved...

As a professional or business owner, it's essential, but I believe it could definitely be improved for the "little guys".

Pros

It's fairly easy to set up and create a workspace, and the default settings and apps are very good value. Getting access to the entire Google ecosystem in a professional capacity is a great boon to productivity.

Cons

Unfortunately there is not a "basic" or "simple" Workspace setup; you're treated the same whether you're an independent contractor, or a multi-million dollar company. This makes it pretty difficult to get some things done, as you have to go in and tweak a bunch of deep layered settings, or find out that it's not really supported at all.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Workspace

I prefer using Google's app suite over Microsoft's, especially as an Android / Pixel owner.
Robert
Robert
Overall rating
  • Industry: Cosmetics
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Not perfect, but still amazing!

Reviewed on 15/11/2024

I've been using Google Workspace for over a decade, and it's just an excellent product, and they...

I've been using Google Workspace for over a decade, and it's just an excellent product, and they keep improving it. However, they seem to change their mind too often. "Here's Duo, use it for video conferencing. Here's Hangouts, use it to chat. Psych! Now it's Meet and Chat."

Pros

When it comes to team collaboration, Google Workspace is the best in the business. Teams can collaborate live editing documents together, using chat within those documents, and everything is just intuitive.

Cons

While the collaboration is amazing, the productivity suite just isn't MS Office. They're close, but just lagging in features. The Google Sheets formulas aren't quite the same as Excel, the formatting options of Google Docs aren't as robust as Word, etc.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Workspace

Google Workspace was less expensive and easier to administer than MS Office.
Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Google Workspace Does It All Very Well!

Reviewed on 26/02/2025

After using Google Workspace for more than 2 years, I felt satisfied about the product that the...

After using Google Workspace for more than 2 years, I felt satisfied about the product that the company introduced. I would like to use that again when building other organization or when joining another organization that uses Workspace.

Pros

I find Google Workspace to be very helpful for smaller organizations willing to open their business. What I like about the tool is its simplicity of the feature usages, including Gmail, Calendar and Meet.

Cons

While I don't find the strong negative, I would like to see more implementation to the Google Workspace, which may pertain to additional admin control to the users.

Verified Reviewer
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best in the business

Reviewed on 16/02/2025

I have nothing but great things to say about it. All aspects of my business are covered by...

I have nothing but great things to say about it. All aspects of my business are covered by Workspace's offering. Everything is covered, down to signing documents electronically, which is a big deal for me as I sign non-disclosure agreements on a regular basis.

Pros

As a writer and freelancer, Google Workspace is an absolute saver. From having a personalized company email to Meet, which allows me to have longer video meetings with clients, to Drive which stores all my work, to Docs which allows me to collaborate with clients in real-time and its even better now with Gemini integrated across various products. I can't say enough good things about it.

Cons

Honestly, I have zero complaints thus far. I use and enjoy Workspace on a daily basis.

Verified Reviewer
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An Essential Toolkit for Buisnessess.

Reviewed on 16/01/2025

Google Workspace is a reliable user-friendly and secure platform .

Google Workspace is a reliable user-friendly and secure platform .

Pros

Integration with Google Maps, Youtube , Google Forms , Google Meet and other third-party tools (Zoom). 2FA enabled security

Cons

Subscription plans are expensive . It requires stable internet connection for the operations.

Verified Reviewer
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool!

Reviewed on 15/01/2025

Pros

The integration between all the products makes administrative work seamless. Especially the tasks, and calendar tabs within gmail.

Cons

Many of the great features for many products seem to be limited to the USA. Would love to have these features (especially for google voice) to be available in Canada.

Verified Reviewer
Overall rating
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good tool for SMB

Reviewed on 26/02/2025

A powerful product suitable for SMBs. Only wish it had some of the more advanced features of other...

A powerful product suitable for SMBs. Only wish it had some of the more advanced features of other products

Pros

Easy integration with third party software tools. Good web experience for teams, and Google Drive is a strong product.

Cons

Lack of advanced email functionality (eg shared mailboxes)

Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Google workspace, great tool to elevate your business on the next level

Reviewed on 12/01/2025

Great tool to enhance my business and integrate even the third-party apps within my Gmail interface....

Great tool to enhance my business and integrate even the third-party apps within my Gmail interface.
Excellent variety of options to help execute any task or communication in the best way possible

Pros

Variety of features, Google drive, Google meet, security dashboard, Google sheets…

Cons

Nothing specifically, but many features I did not require to use

Megan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Google Workplace Meets All My Needs and More

Reviewed on 07/11/2024

I've had great experiences using Google Workspace for several jobs now. It's very easy to use and...

I've had great experiences using Google Workspace for several jobs now. It's very easy to use and maintain, and also instruct our less tech savvy coworkers on how to use. Where as when I have used similar products from Microsoft in the past, it has become extremely cumbersome due to version differences and OneDrive being... Well, OneDrive.

Pros

Easy to use and maintain. Much more user friendly than Microsoft equivalent. You don't have to install anything on a computer to use it. Being able to quickly access things from your Drive in to your Gmail, Google Meet, or other spots (like Slack) is super easy and makes for a pleasant user experience. It's much more difficult to use similar products with Microsoft or with any other open source software.

Cons

The apps for Mobile aren't as robust as one would like, but they're still pretty good. There are no apps for docs/sheets/slides/drive for Amazon Kindle, which is rather annoying, they simply open a website in Silk. However, most "apps" in the Kindle store are of a similar nature, so I can sort of excuse it.

Stefano
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

GOOGLE WORKSPACE - ALL YOU NEED IN ONE WORKSPACE

Reviewed on 09/11/2024

My experience is really good. I use it in my company and also for personal use and it is really...

My experience is really good. I use it in my company and also for personal use and it is really complete solution.

Pros

The possibility to share documents, sheets and files across organization and friends

Cons

There is no client versione for collaborations tools such as word, excel and so on. I mean that the web version is not easy to use compared to microsft tools. However Googlw apps are widely available on all the devices and also are integrated with the gmail account.

Verified Reviewer
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A great tool at a medium cost

Reviewed on 13/11/2024

Workspace is a great tool that provides us with easy ways to share and collaborate across our team.

Workspace is a great tool that provides us with easy ways to share and collaborate across our team.

Pros

Google Workspace provides us with the tools we need to run our business and collaborate in real time with eachother.

Cons

The price is a bit high. Google does like to prioritize features working for workspace though.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Workspace

Staff preferred it over the other options, so we went with the familiar product.
Overall rating
  • Industry: Accounting
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Efficient and Collaborative: Ideal for Both Large Teams and Solo Users

Reviewed on 14/11/2024

Overall, Google Workspace has been a powerful, streamlined tool that supports efficient workflows...

Overall, Google Workspace has been a powerful, streamlined tool that supports efficient workflows for both large teams and solo operations. In a corporate environment, it fosters easy collaboration across teams and geographies.

As a solo founder, it’s a one-stop shop for handling emails, documents, and video meetings—saving time by keeping everything centralised. While some features could improve, like better handling of large data files or more flexible design options, Google Workspace remains versatile and reliable.

Pros

Firstly from the perspective of working in a large international corporate, what stands out the most is its real-time collaboration tools, especially Google Docs and Google Sheets, which allow multiple users to edit simultaneously with visible, instant updates. In a large corporate setting, this eliminates the need for extensive email chains and enables team comments and tagging, making feedback cycles much quicker. Additionally, Google Drive’s shared drives simplify file organisation across departments, allowing easy access control for large teams. I also appreciate Google Calendar's ease of use, particularly when managing multiple diaries with stakeholders overseas - the ability to quickly adjust meetings to suit different timezones is invaluable. Google Keep has also been extremely useful in managing to-do lists for multiple clients.

Also as a solo founder, Gmail’s integration with Google Calendar is invaluable, with features like smart scheduling, email reminders, and access to Google Meet. This makes it easy to manage everything in one ecosystem, keeping tasks organised without needing multiple platforms.

Cons

Oftentimes, Google Sheets can slow down with large datasets, especially compared to more robust data tools like Excel, making it challenging for teams handling heavy data. Some limitations in offline functionality can also be frustrating, as it requires reliable internet to maximise productivity.

For a solo user, the cost can feel high for just one person, especially if only basic tools are used. There’s also a limited range of design customisation in Google Slides, which can sometimes be restrictive for branding needs.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Workspace

As a solo founder, the integration of Gmail with tools like Google Calendar, Google Meet, and Google Drive created an efficient ecosystem that supports everything from document management to client meetings in one place. The mobile-friendly experience was another deciding factor, enabling work from anywhere. I read a lot of reviews and concluded that Google was superior.
Ben
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very Happy Overall

Reviewed on 21/11/2024

This has been a great addition to our company. The included storage space is great for a small...

This has been a great addition to our company. The included storage space is great for a small business, and it makes sharing inspection reports and videos with clients a breeze.

Pros

The reliability. We began when alternate email providers and they just weren't cutting it.

Cons

It is a bit pricier than other options for sure.

Bhavya
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Hassle free comes at a cost, and a couple of gotchas.

Reviewed on 02/12/2024

Overall experience is positive, but the second I get a similar eco-system elsewhere for cheaper, I...

Overall experience is positive, but the second I get a similar eco-system elsewhere for cheaper, I wouldn't hesitate much.

Pros

The ecoysystem. Everything just works. I have had issues with OneDrive randomly ending file access and team members complaining that the file isn't accessible, however this is not the case with Workspace. It comes with quite a lot of features out of the box to help you run your business, and on top of which, if you are savvy enough with scripting, you can almost run basic, non-TOS breaking transactional emails (think reminders, alerts etc).

Cons

I think it is quite expensive for the price. A major negative is that Google neglects their Workspace customers and gives them a degrading experience if you own Google devices. Many features aren't compatible as opposed to having a regular gmail account and they still haven't addressed this despite being a user for over 12 years.

Alternatives Considered

Zoho Mail

Reasons for Switching to Google Workspace

It was free when I first signed up when it was called GSuite.
Andrea
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Google Workspace - Must Have Productivity and Collaboration Tools

Reviewed on 07/12/2024

Our team has used Google Workspace for years and absolutely love how easy it makes collaborating...

Our team has used Google Workspace for years and absolutely love how easy it makes collaborating together and with external partners.

Pros

Google Workspace is easy to set up for your whole team and provides essential collaborative tools all in-one place. With email, file sharing, documents, spreadsheets, slides, forms and much more this platform is our must have for getting things done.

Cons

I wish google drive space had more filtering options for organizing and accessing files. This drawback can occasionally make it difficult to quickly find a file if you don't have a clearly established folder hierarchy in place.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Workspace

The cost and breadth of tools Google Workspace offered made it a stand-out offering.
Rick
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Google Workspace works for us.

Reviewed on 02/01/2025

It fits our company's needs to be able to communicate with each other and our clients. It allows us...

It fits our company's needs to be able to communicate with each other and our clients. It allows us to store and share necessary information, share our calendars, and integrates key apps or software that we need into it.

Pros

Google Workspace fits our company perfectly! It includes all of the critical apps and tools we need for our operations.

Cons

Its not very simple for non-technical people to set up security features.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Workspace

It was less expensive and easier to work with. It also allowed us to integrate key software and apps we use into it.
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Essential for Seamless Collaboration

Reviewed on 12/11/2024

Overall, Google Workspace is essential for any team. Its cloud-based apps made file sharing and...

Overall, Google Workspace is essential for any team. Its cloud-based apps made file sharing and collaboration easy, and it kept our team organized and on track, despite the occasional navigation challenge.

Pros

Google Workspace made collaboration seamless, especially with Docs, Sheets, and Drive. Sharing files, tracking edits in real-time, and collaborating on projects was effortless and efficient.

Cons

The interface can feel cluttered at times, especially with numerous files and apps open. It occasionally takes a few extra steps to find or organize information when managing larger projects.

Sukumar
Overall rating
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review After Several Years of Use

Reviewed on 17/11/2024

Overall I am very happy to be an user of Google Workspace. Though some improvements are required...

Overall I am very happy to be an user of Google Workspace. Though some improvements are required but overall the features and the apps are next level and very user-friendly.

Pros

The list would be long :D but the following are a few of them -

1. Seamless "e-mail" experience. What I like the most is the simple layout (design).

2. Robust "Drive" to store data and access from anywhere in the world,

3. Excellent integration facility of reminders, events, etc, through "Calendar".

4. Classic apps like Sheets, Docs and Slides. Working online has become super easy. The best part is the access facility from across the globe and different devices.

5. "Forms", is a great way to gather data, do analysis, etc.

6. Lastly, "Meet" app is an inseparable part of my day-to-day meetings. There are many useful apps that come with Google Workspace. I can keep on writing on these as it made my day-to-day work very easy and convenient :D

Cons

It's not that I didn't like but there are a few things where I think that there is an scope of improvement. The following are the same -

1. e-mail - In the e-mail app, the advance search option should have the feature to search the e-mails older than an year.

2. Being a paid user of Workspace, some essential apps like Gemini and YouTube, etc should be provided with a premium account.

3. Google Meet should have some features like having a look at the participants while sharing the screen and ease of sharing a video with sound (through a player).

Joan
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Can you even work without this?

Reviewed on 18/11/2024

Increased productivity
Easy to integrate
A natural and essential part of my day-to-day.

Increased productivity
Easy to integrate
A natural and essential part of my day-to-day.

Pros

All your business essentials gathered in one place. Effortlessly create documents, presentations, and spreadsheets, then collaborate with your team in real-time. Join meetings via Hangouts and manage your emails seamlessly with Gmail. I've been using the Google Suite for over a decade and can’t imagine switching back to any other software. The intuitive design is fresh, user-friendly, and incredibly efficient.

Cons

To be honest I can hardly think of an improvement area. Maybe the formulas on Google Sheets at the beginning can be a bit tricky if you have a deep knowledge on similar tools but apart from that, I really enjoy using this software.

Keri
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for collaboration in remote teams

Reviewed on 29/11/2024

Fantastic. I'd quickly recommend and/or use Google Workspace in other settings.

Fantastic. I'd quickly recommend and/or use Google Workspace in other settings.

Pros

I love all the google products and how easy it is to share between users and/or devices. It's great to have a hub where I can control business email/users, domains, etc., and the collaboration options are fantastic. I've used google workspace and its tools with remote teams and love it.

Cons

Google is so big that it gets a bit bloated. It isn't a dealbreaker, but sometimes I have to click for a while to find a setting or option I don't use often.

Adewale
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Algeria’s 🇩🇿 Most Widely Used Product by Local Organizations: Google Workspace

Reviewed on 04/12/2024

Pros

Google Workspace allows me to save time by accessing all the features that I require in one single repository such as file sharing, remote work, instant messaging and video conferencing.

Cons

Google products are always flawless, I do not encounter even a single glitch on Google Workspace.

Pauline Priyanka
Pauline Priyanka
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A colloborative powerhouse with room for development

Reviewed on 11/12/2024

High level streamlined productivity and user friendly interface with reliable security. It also...

High level streamlined productivity and user friendly interface with reliable security. It also satisfies wide accessibility

Pros

Google chat, google docs, google meet, google forms and so on are my everyday usable platforms and also i use a lot in google drive to save up my stuff. How could I deny that its a great asset to a individual who uses internet on a regular basis. Its seamsless collaboration features are playing a great interest.

Cons

Storage limitations are of the most barrier that I come accross. Subscription prices are expensive which is not appealing.

Kristen
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Google Workspace Has Helped Us Become a More Efficient Organization

Reviewed on 01/03/2025

The apps within Google Workspace are intuitive to use and require very little onboarding to get new...

The apps within Google Workspace are intuitive to use and require very little onboarding to get new team members up to speed. It was worth the investment to us to have custom business email, more cloud storage on Drive, two-step authentication, and longer Meets, especially as our departments navigate a variety of remote, hybrid, and on-site working environments across all our teams. Being able to at-mention other stakeholders in documents and sheets is a game-changer for us, as it helps to keep projects moving quickly forward.

Pros

Having our whole organization on Google Workspace helps us to collaborate efficiently and effectively together. Our collaborative processes flow seamlessly between applications: our marketing team can quickly connect with subject matter experts and product owners to create content for campaigns, for example. It's critical for us to keep projects moving, and we couldn't do this well without Google Workspace.

Cons

The one tool that we didn't find helpful within the Google Workspace is the Google Chat. We needed more advanced features for notifications and project management. However, the are some Slack plug-ins for Google Docs that have been really helpful for us in sharing collaborative documentation and in planning campaigns.