Box Reviews

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5583 Reviews

- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Box is my number one cloud storage software!
Reviewed on 24/07/2024
Overall Box is my favorite cloud storage software. I use both Online and Mobile App and love the...
Overall Box is my favorite cloud storage software. I use both Online and Mobile App and love the seamless use from one to the other. In all the years that I've been using Box, I have never had a single security issue. The functions are easy and intuitive. File loading and transferring is very fast. Box is a very solid and reliable product, with a high trust factor. I highly recommened.
Pros
Box offered the best introductory deal, so I gave it a try. I like the clean interface, ease of use, security, and intuitive functions. Box makes file sharing easy and very reliable.
Cons
I've been using Box for over 3 years and have never had a negative experience.
Alternatives Considered
Dropbox BusinessReasons for Choosing Box
Box is easier to use, has a cleaner interface, and is faster.Reasons for Switching to Box
Better introductory discount. Also, Box is a cleaner, more intuitive, and user friendly software.- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Great software but not perfect
Reviewed on 03/10/2024
My overall experience with Box was really good but not without flaws.
My overall experience with Box was really good but not without flaws.
Pros
I liked the ease of being able to transfer files between office computers at a very competitive price.
Cons
The sychronisation was sometimes slow and the software was very limited with compatibility of operating systems.
Alternatives Considered
Google DriveReasons for Switching to Box
Cheaper and a recommendation from other colleagues- Industry: Pharmaceuticals
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Box Review
Reviewed on 23/09/2024
Box is overall not user friendly and does not allow multiple users to edit the document, if it was...
Box is overall not user friendly and does not allow multiple users to edit the document, if it was opened by another user. It does though allow for a reliable storage of documents and easy sharing.
Pros
It was organization specific and allowed for easy sharing of documents. It was also a good place to store documents.
Cons
Because it used Word to upload, when documents were shared among users the document could be only be viewed and not edited. It then required a new document to be saved because users could not edit the document at once. It also was not user friendly and took a while to understand how it worked.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A Solid Cloud Storage Solution for Collaboration
Reviewed on 21/11/2024
Box has indeed been a dependable cloud storage service for our team, right from easy file sharing...
Box has indeed been a dependable cloud storage service for our team, right from easy file sharing to secure collaboration and a high level of integration with other tools. It is for this reason that despite pricing concerns, security, scalability, and ease of use make it an excellent choice for businesses that really need storage and collaboration.
Pros
Box excels in providing robust cloud storage and file-sharing to enable collaboration among teams with much ease. Its ease of use, combined with good integration into popular productivity tools like Google Workspace, Microsoft Office 365, and Slack, makes it highly effective for business. Advanced security features of Box include encryption and granular access control, particularly helpful when it comes to dealing with sensitive documents.
Cons
While Box has great functionality, the pricing for Box can be quite steep with its structure for small businesses, particularly if you have to scale up or require additional storage. There are also slight complaints from users that the mobile application needs to be a little more intuitive and responsive.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Box is where it’s at!!!
Reviewed on 29/10/2024
Overall, I thought box was easy to use easy to show others how to use an easy to add documentation...
Overall, I thought box was easy to use easy to show others how to use an easy to add documentation to.
Pros
The product has become more robust through the years of using it at 2 different companies.
Cons
Sometimes an account needs to be created before someone can view items that are shared.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Helpful for collaboration
Reviewed on 28/08/2024
We've used it for years to track various parts of our business, with the persona on site and the...
We've used it for years to track various parts of our business, with the persona on site and the one in the office, both able to update, without having to meet or even be in the same place.
Pros
Quick, simple, easy way to collaborate with others across distances.
Cons
I really can't think of anything. We mainly use the spreadsheets and it works great.
Alternatives Considered
Dropbox BusinessReasons for Switching to Box
The main reason was pricing. Also, for our functions, Box.com was much simpler and worked much more quickly than Dropbox.
- Industry: Construction
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So easy, so secure, no limits.
Reviewed on 11/06/2024
Great. It's so easy to use and I can do all my backup files and sharing files with clients in the...
Great. It's so easy to use and I can do all my backup files and sharing files with clients in the same place so I don't have to duplicate work.
Pros
No limit to file size or number of files and folders for the business (PRO) account.
Cons
If you want truly unlimited file size and number of files you have to make quite a big leap in price from the standard account.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Box is the lowest priced best management service
Reviewed on 26/08/2024
Box is fantastic for keeping everything managed and stored in one place. I really appreciate how...
Box is fantastic for keeping everything managed and stored in one place. I really appreciate how competitive the pricing is compared to other options. The software has no crashed on me yet and I do trust that all my files are safe. It is quickly accessed through any phone or laptop (or tablet).
Pros
Box provides me easy access to all of my documents, files, and data, at an affordable price with a no nonsense software and universal support structure.
Cons
I wish apple had an integration with Box and iCloud natively. It is its own separate app.
Reasons for Switching to Box
best price available compared to all for the maximum storage capability of what I need- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to Naviagate, Easy to Share
Reviewed on 21/10/2024
I am very happy with the functionality, and how easy it out to create custom access and share...
I am very happy with the functionality, and how easy it out to create custom access and share links. The search feature also works well when you are looking for specific documents.
Pros
I like how easy it is to customize and share files with specific parties. I like how customizable the layouts and folders are.
Cons
I wish there was real time editing inside the tab you are viewing, same as Teams, Dropbox or Google Drive. I have oft had to teach people that they need to open the view only file in the "online" version and edit there.
Reasons for Switching to Box
Workflow with related products for seamless transition- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Security means BOX
Reviewed on 16/07/2024
It's a great cloud storage service, its safety is the most powerful weapon bout this service. There...
It's a great cloud storage service, its safety is the most powerful weapon bout this service. There is no record that exists like the hack of documents spamming in BOX.
Pros
I love to use BOX for my document's security. I have been using BOX for the last 5 years as my document management and file sharing.
Cons
I like least about BOX is its offline file options. I don't use this.
- Industry: Research
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Box is flexible enough to grow with the project, offering more features and storage as needed.
Reviewed on 09/07/2024
Box provides cutting-edge security features like access controls, two-factor authentication, and...
Box provides cutting-edge security features like access controls, two-factor authentication, and encryption to safeguard private project data.
Pros
Keeping all project-related files and documents in a single location accessible to all team members of my research project facilitates collaboration and information sharing.
Businesses needing strong collaboration, integration, and compliance features will find Box to be an excellent and secure cloud content management solution.
Certain offline access functionalities guarantee uninterrupted work in the event of an internet outage, with modifications synchronized upon reestablishing connectivity.
Cons
Higher pricing tiers come with more advanced features and larger storage limits.
Complex setup and management may be required for certain advanced features and integrations.
Customization and initial setup can take a lot of time.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Box is a great file storage, sharing, and collaboration tool.
Reviewed on 04/12/2023
Overall, the last 4+ years the tool has been really helpful for our organization. We also feel more...
Overall, the last 4+ years the tool has been really helpful for our organization. We also feel more secure adding files in Box that are sensitive vs Google Drive, so we use this as a backup up location for these types of files.
Pros
Cloud storage of files that are also accessible in the cloud and desktop.
Ability to limit access across staff, project teams, and internal or external organizations.
Large capacity for file storage at your fingertips.
Cons
Some features are not as thoughtout as other tools: renaming large amounts of items like photos, moving files from one folder to another, and many times links shared to outside orgs and emails dont work the first time.
Reasons for Switching to Box
Ease of use. Cost. Security of files. Access from desktop as well as cloud.- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Box Review
Reviewed on 06/10/2024
Overall, it’s been a good experience. It helps keep everything in one place and makes working with...
Overall, it’s been a good experience. It helps keep everything in one place and makes working with my team much smoother. There’s a bit of a learning curve, but once you get past that, it’s super useful.
Pros
I really like how easy it is to share and organize files. The collaboration features are great, and I feel confident using it because of the strong security.
Cons
It can be a bit slow when working with big files, and some of the integrations can be tricky to set up at first.
- Industry: Food Production
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Does what you need, straightforward and robust.
Reviewed on 07/10/2024
Box was utilized for my first 2/3 years with this current company. The company as a whole made the...
Box was utilized for my first 2/3 years with this current company. The company as a whole made the transition from Box to OneDrive for Business. As a front end user, I did not see any issues with Box and think it was a great solution, but I believe the company as a whole transitioned to overall integrate more of Microsoft's Office 365 for simplicity and consistency.
Pros
Box does what it is supposed to do. It worked well as a backup solution and I always felt confident my documents and data were secure and easily accessible through desktop or mobile means.
Cons
Throughout my experience with Box, I would say that I never found a negative aspect.
- Industry: Broadcast Media
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Five Star Platform
Reviewed on 26/11/2024
It is always great to work with a five star platform.
It is always great to work with a five star platform.
Pros
Me I feel like Box has made storing things online easy because I can access my data from the cloud easily. Box has the best integrations ever. Box's customer support team is dependable on.
Cons
I haven't had any challenges with this platform.
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very Good Program
Reviewed on 10/02/2024
It helped me to complete my work very quickly and not worry about the confidentiality of my files...
It helped me to complete my work very quickly and not worry about the confidentiality of my files and data. It also helped me in the development of my company and the speed of its performance and transfer of files.
Pros
A very secure program that allows you to store without limits and share them in a very safe and easy way, and you can restore your old files. also. This allows the organization to be managed better and faster and is very excellent for large, medium and small companies and institutions
Cons
I do not find many negatives in this matter, and since I learned about the program and used it, I have not suffered from any problems or negatives.

- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I improve my work tools
Reviewed on 03/07/2024
improves the organization, security and control of the projects that I am carrying out with my team
improves the organization, security and control of the projects that I am carrying out with my team
Pros
It allows me to have better prepared work with my team to prepare projects, having all the information protected and everyone working together for better speed and collaboration among all. It is easy to access from any device and this allows me to always be in contact and work from wherever I am without having to be in person at the office.
Cons
I would only like the response times from the customer service team to be faster and not have to wait for long responses.
- Industry: Consumer Goods
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A Formidable Tool for Files Storage and Sharing.
Reviewed on 10/12/2024
It's simple to access files with Box on any device, anytime. I can easily search files quickly when...
It's simple to access files with Box on any device, anytime. I can easily search files quickly when using Box.
Pros
Box enables ease to organize and manage files and documents. It is simple to share files faster using Box. I like how Box enables secure files storage.
Cons
I have no negative remarks to make about Box as it best suits all my needs.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A decent alternative to it's competitors.
Reviewed on 06/01/2025
Overall it was a needed product at the right time but it didn't quite fill all my needs.
Overall it was a needed product at the right time but it didn't quite fill all my needs.
Pros
At the time I was using it it was one of the only mobile applications available for cloud storage so it was valuable to me as a product
Cons
The space available for free. I was struggling to get my business going and couldn't afford the cost for all the storage I needed at the time
- Industry: Chemicals
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Box is a great tool to use.
Reviewed on 24/09/2024
I was very hesitant at first to use box because I was so used to using a local drive on my...
I was very hesitant at first to use box because I was so used to using a local drive on my computer. However, it functions even better than using a shared local drive as its quicker, efficient, and the web version allows you to track who changes the document, what time, and you can go into an older version of the document in case something was changed and you need to figure out what. I also like it tells you who was in the document and at what time. Finally, the feature that is very helpful with working with outside firms is that we can share documents over the secure server. This greatly helps in cases where our organization does not allow us to use email to transfer files.
Pros
I like the saved versions so you can always go back and pull up the old version in case you deleted something; I like that its quick to access; I like the ease of using it
Cons
None; Box serves its purpose for our organization
- Industry: Higher Education
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Precision in a package.The Box Experience.
Reviewed on 14/08/2024
Pros
Box is easy to use and navigate plus very easy to keep my files organized where they aren't taking up space on my drive.The fact that I can set permission limitations and lock my sheets is amazing.I use it daily and its security is top not not forgetting that Box has very powerful E-signatures.
Cons
There is nothing I deslike about Box, however the ability to list views within folders would be great a feature if it gets added.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Box is amazing
Reviewed on 21/11/2024
It offers free storage and it’s content is easily shareable.
It offers free storage and it’s content is easily shareable.
Pros
I like how secure and convenient it is for storing and sharing files online.
Cons
It makes everything we do easy, organized and quick to share so nothing to dislike.
- Industry: Alternative Medicine
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Box - easy, effective and secure cloud storage you can totally rely on
Reviewed on 25/02/2024
Happy I found this years ago. When I was a teacher, I would put student documents online, so they...
Happy I found this years ago. When I was a teacher, I would put student documents online, so they could access the notes later - and they also loved getting teh free introduction to using Box.
Pros
I like the way it integrates. I use it with Trello. I also have a folder of all my details for when I travel, like photos of my passport, tickets and contact numbers. It means I can access these from anywhere if the world if needed.
Cons
Nothing. It's a great product and works really well. There's nothing to complain about with Box
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Ideal and very decent platform
Reviewed on 12/09/2024
Overall Box is an ideal tool that since it was implemented does all that we anticipated.
Overall Box is an ideal tool that since it was implemented does all that we anticipated.
Pros
Box is great for ensuring that everyone in our organization has access to files we need in a relatively timely manner.It makes sharing large files extremely easy to accomplish.The link provided to view files allows for easy navigation and files load open very easily.
Cons
So far I have been pleasantly pleased with the efficiency of the operating system on the whole.
- Industry: Internet
- Company size: 1,001–5,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great cloud solution!
Reviewed on 04/12/2024
Generally speaking, Box is great in every way for collaboration and security in the cloud. Easy to...
Generally speaking, Box is great in every way for collaboration and security in the cloud. Easy to use, seamless sharing of files, and seamless integrations with Microsoft Office and Google Workspace make it extremely efficient in workflows for any team. Its enterprise-grade security and version control are highlights in this application to ensure data safety and consistency. However, it could improve in various ways: offline functionality, reliability of desktop syncs, and some may find the pricing a bit steep for smaller teams. Although advanced features have a learning curve, Box does the core features right. In general, Box is a great choice for a business that values collaboration and security.
Pros
Easy access to files through different devices and users
Works as a repository for all your files
Very intuitive to use
Easy to track changes and restore previous versions, which helps maintain consistency
Integrates with Microsoft Office, Google Workspace, and Slack
Cons
It is a bit inconvenient when working in areas with limited internet connectivity
The pricing tiers can be confusing, especially for smaller teams or individuals trying to determine the best plan
The desktop sync application can occasionally be unreliable at least on Mac users