Box

4.4 (5,583)
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AI-driven content, collaboration and workflow management

Overall rating

4.4 /5
(5,583)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.2/5

88%
recommended this app
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5583 Reviews

zoie
zoie
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Box is my number one cloud storage software!

Reviewed on 24/07/2024

Overall Box is my favorite cloud storage software. I use both Online and Mobile App and love the...

Overall Box is my favorite cloud storage software. I use both Online and Mobile App and love the seamless use from one to the other. In all the years that I've been using Box, I have never had a single security issue. The functions are easy and intuitive. File loading and transferring is very fast. Box is a very solid and reliable product, with a high trust factor. I highly recommened.

Pros

Box offered the best introductory deal, so I gave it a try. I like the clean interface, ease of use, security, and intuitive functions. Box makes file sharing easy and very reliable.

Cons

I've been using Box for over 3 years and have never had a negative experience.

Alternatives Considered

Dropbox Business

Reasons for Choosing Box

Box is easier to use, has a cleaner interface, and is faster.

Switched From

Dropbox Business and WeTransfer

Reasons for Switching to Box

Better introductory discount. Also, Box is a cleaner, more intuitive, and user friendly software.
Ben
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Great software but not perfect

Reviewed on 03/10/2024

My overall experience with Box was really good but not without flaws.

My overall experience with Box was really good but not without flaws.

Pros

I liked the ease of being able to transfer files between office computers at a very competitive price.

Cons

The sychronisation was sometimes slow and the software was very limited with compatibility of operating systems.

Alternatives Considered

Google Drive

Reasons for Switching to Box

Cheaper and a recommendation from other colleagues
Rebekah
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Box Review

Reviewed on 23/09/2024

Box is overall not user friendly and does not allow multiple users to edit the document, if it was...

Box is overall not user friendly and does not allow multiple users to edit the document, if it was opened by another user. It does though allow for a reliable storage of documents and easy sharing.

Pros

It was organization specific and allowed for easy sharing of documents. It was also a good place to store documents.

Cons

Because it used Word to upload, when documents were shared among users the document could be only be viewed and not edited. It then required a new document to be saved because users could not edit the document at once. It also was not user friendly and took a while to understand how it worked.

kobina bosumtwi
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A Solid Cloud Storage Solution for Collaboration

Reviewed on 21/11/2024

Box has indeed been a dependable cloud storage service for our team, right from easy file sharing...

Box has indeed been a dependable cloud storage service for our team, right from easy file sharing to secure collaboration and a high level of integration with other tools. It is for this reason that despite pricing concerns, security, scalability, and ease of use make it an excellent choice for businesses that really need storage and collaboration.

Pros

Box excels in providing robust cloud storage and file-sharing to enable collaboration among teams with much ease. Its ease of use, combined with good integration into popular productivity tools like Google Workspace, Microsoft Office 365, and Slack, makes it highly effective for business. Advanced security features of Box include encryption and granular access control, particularly helpful when it comes to dealing with sensitive documents.

Cons

While Box has great functionality, the pricing for Box can be quite steep with its structure for small businesses, particularly if you have to scale up or require additional storage. There are also slight complaints from users that the mobile application needs to be a little more intuitive and responsive.

Mary
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Box is where it’s at!!!

Reviewed on 29/10/2024

Overall, I thought box was easy to use easy to show others how to use an easy to add documentation...

Overall, I thought box was easy to use easy to show others how to use an easy to add documentation to.

Pros

The product has become more robust through the years of using it at 2 different companies.

Cons

Sometimes an account needs to be created before someone can view items that are shared.

Timothy
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Helpful for collaboration

Reviewed on 28/08/2024

We've used it for years to track various parts of our business, with the persona on site and the...

We've used it for years to track various parts of our business, with the persona on site and the one in the office, both able to update, without having to meet or even be in the same place.

Pros

Quick, simple, easy way to collaborate with others across distances.

Cons

I really can't think of anything. We mainly use the spreadsheets and it works great.

Alternatives Considered

Dropbox Business

Reasons for Switching to Box

The main reason was pricing. Also, for our functions, Box.com was much simpler and worked much more quickly than Dropbox.
Josh
Josh
Overall rating
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

So easy, so secure, no limits.

Reviewed on 11/06/2024

Great. It's so easy to use and I can do all my backup files and sharing files with clients in the...

Great. It's so easy to use and I can do all my backup files and sharing files with clients in the same place so I don't have to duplicate work.

Pros

No limit to file size or number of files and folders for the business (PRO) account.

Cons

If you want truly unlimited file size and number of files you have to make quite a big leap in price from the standard account.

Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Box is the lowest priced best management service

Reviewed on 26/08/2024

Box is fantastic for keeping everything managed and stored in one place. I really appreciate how...

Box is fantastic for keeping everything managed and stored in one place. I really appreciate how competitive the pricing is compared to other options. The software has no crashed on me yet and I do trust that all my files are safe. It is quickly accessed through any phone or laptop (or tablet).

Pros

Box provides me easy access to all of my documents, files, and data, at an affordable price with a no nonsense software and universal support structure.

Cons

I wish apple had an integration with Box and iCloud natively. It is its own separate app.

Alternatives Considered

OneDrive, iCloud and NordLocker

Reasons for Switching to Box

best price available compared to all for the maximum storage capability of what I need
Julia
Overall rating
  • Industry: Food & Beverages
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to Naviagate, Easy to Share

Reviewed on 21/10/2024

I am very happy with the functionality, and how easy it out to create custom access and share...

I am very happy with the functionality, and how easy it out to create custom access and share links. The search feature also works well when you are looking for specific documents.

Pros

I like how easy it is to customize and share files with specific parties. I like how customizable the layouts and folders are.

Cons

I wish there was real time editing inside the tab you are viewing, same as Teams, Dropbox or Google Drive. I have oft had to teach people that they need to open the view only file in the "online" version and edit there.

Alternatives Considered

Dropbox Business and Microsoft Teams

Reasons for Switching to Box

Workflow with related products for seamless transition
Md.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Security means BOX

Reviewed on 16/07/2024

It's a great cloud storage service, its safety is the most powerful weapon bout this service. There...

It's a great cloud storage service, its safety is the most powerful weapon bout this service. There is no record that exists like the hack of documents spamming in BOX.

Pros

I love to use BOX for my document's security. I have been using BOX for the last 5 years as my document management and file sharing.

Cons

I like least about BOX is its offline file options. I don't use this.

Mahamudul
Overall rating
  • Industry: Research
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Box is flexible enough to grow with the project, offering more features and storage as needed.

Reviewed on 09/07/2024

Box provides cutting-edge security features like access controls, two-factor authentication, and...

Box provides cutting-edge security features like access controls, two-factor authentication, and encryption to safeguard private project data.

Pros

Keeping all project-related files and documents in a single location accessible to all team members of my research project facilitates collaboration and information sharing.
Businesses needing strong collaboration, integration, and compliance features will find Box to be an excellent and secure cloud content management solution.
Certain offline access functionalities guarantee uninterrupted work in the event of an internet outage, with modifications synchronized upon reestablishing connectivity.

Cons

Higher pricing tiers come with more advanced features and larger storage limits.
Complex setup and management may be required for certain advanced features and integrations.
Customization and initial setup can take a lot of time.

Miha
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Box is a great file storage, sharing, and collaboration tool.

Reviewed on 04/12/2023

Overall, the last 4+ years the tool has been really helpful for our organization. We also feel more...

Overall, the last 4+ years the tool has been really helpful for our organization. We also feel more secure adding files in Box that are sensitive vs Google Drive, so we use this as a backup up location for these types of files.

Pros

Cloud storage of files that are also accessible in the cloud and desktop.
Ability to limit access across staff, project teams, and internal or external organizations.
Large capacity for file storage at your fingertips.

Cons

Some features are not as thoughtout as other tools: renaming large amounts of items like photos, moving files from one folder to another, and many times links shared to outside orgs and emails dont work the first time.

Alternatives Considered

Google Drive and Google Cloud Storage

Reasons for Switching to Box

Ease of use. Cost. Security of files. Access from desktop as well as cloud.
Manuel
Overall rating
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Box Review

Reviewed on 06/10/2024

Overall, it’s been a good experience. It helps keep everything in one place and makes working with...

Overall, it’s been a good experience. It helps keep everything in one place and makes working with my team much smoother. There’s a bit of a learning curve, but once you get past that, it’s super useful.

Pros

I really like how easy it is to share and organize files. The collaboration features are great, and I feel confident using it because of the strong security.

Cons

It can be a bit slow when working with big files, and some of the integrations can be tricky to set up at first.

Shaun
Overall rating
  • Industry: Food Production
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Does what you need, straightforward and robust.

Reviewed on 07/10/2024

Box was utilized for my first 2/3 years with this current company. The company as a whole made the...

Box was utilized for my first 2/3 years with this current company. The company as a whole made the transition from Box to OneDrive for Business. As a front end user, I did not see any issues with Box and think it was a great solution, but I believe the company as a whole transitioned to overall integrate more of Microsoft's Office 365 for simplicity and consistency.

Pros

Box does what it is supposed to do. It worked well as a backup solution and I always felt confident my documents and data were secure and easily accessible through desktop or mobile means.

Cons

Throughout my experience with Box, I would say that I never found a negative aspect.

Maryanne
Overall rating
  • Industry: Broadcast Media
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Five Star Platform

Reviewed on 26/11/2024

It is always great to work with a five star platform.

It is always great to work with a five star platform.

Pros

Me I feel like Box has made storing things online easy because I can access my data from the cloud easily. Box has the best integrations ever. Box's customer support team is dependable on.

Cons

I haven't had any challenges with this platform.

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very Good Program

Reviewed on 10/02/2024

It helped me to complete my work very quickly and not worry about the confidentiality of my files...

It helped me to complete my work very quickly and not worry about the confidentiality of my files and data. It also helped me in the development of my company and the speed of its performance and transfer of files.

Pros

A very secure program that allows you to store without limits and share them in a very safe and easy way, and you can restore your old files. also. This allows the organization to be managed better and faster and is very excellent for large, medium and small companies and institutions

Cons

I do not find many negatives in this matter, and since I learned about the program and used it, I have not suffered from any problems or negatives.

Walter
Walter
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

I improve my work tools

Reviewed on 03/07/2024

improves the organization, security and control of the projects that I am carrying out with my team

improves the organization, security and control of the projects that I am carrying out with my team

Pros

It allows me to have better prepared work with my team to prepare projects, having all the information protected and everyone working together for better speed and collaboration among all. It is easy to access from any device and this allows me to always be in contact and work from wherever I am without having to be in person at the office.

Cons

I would only like the response times from the customer service team to be faster and not have to wait for long responses.

Kamakshi
Overall rating
  • Industry: Consumer Goods
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A Formidable Tool for Files Storage and Sharing.

Reviewed on 10/12/2024

It's simple to access files with Box on any device, anytime. I can easily search files quickly when...

It's simple to access files with Box on any device, anytime. I can easily search files quickly when using Box.

Pros

Box enables ease to organize and manage files and documents. It is simple to share files faster using Box. I like how Box enables secure files storage.

Cons

I have no negative remarks to make about Box as it best suits all my needs.

Raymond
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A decent alternative to it's competitors.

Reviewed on 06/01/2025

Overall it was a needed product at the right time but it didn't quite fill all my needs.

Overall it was a needed product at the right time but it didn't quite fill all my needs.

Pros

At the time I was using it it was one of the only mobile applications available for cloud storage so it was valuable to me as a product

Cons

The space available for free. I was struggling to get my business going and couldn't afford the cost for all the storage I needed at the time

jen
Overall rating
  • Industry: Chemicals
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Box is a great tool to use.

Reviewed on 24/09/2024

I was very hesitant at first to use box because I was so used to using a local drive on my...

I was very hesitant at first to use box because I was so used to using a local drive on my computer. However, it functions even better than using a shared local drive as its quicker, efficient, and the web version allows you to track who changes the document, what time, and you can go into an older version of the document in case something was changed and you need to figure out what. I also like it tells you who was in the document and at what time. Finally, the feature that is very helpful with working with outside firms is that we can share documents over the secure server. This greatly helps in cases where our organization does not allow us to use email to transfer files.

Pros

I like the saved versions so you can always go back and pull up the old version in case you deleted something; I like that its quick to access; I like the ease of using it

Cons

None; Box serves its purpose for our organization

William
Overall rating
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Precision in a package.The Box Experience.

Reviewed on 14/08/2024

Pros

Box is easy to use and navigate plus very easy to keep my files organized where they aren't taking up space on my drive.The fact that I can set permission limitations and lock my sheets is amazing.I use it daily and its security is top not not forgetting that Box has very powerful E-signatures.

Cons

There is nothing I deslike about Box, however the ability to list views within folders would be great a feature if it gets added.

Steven
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Box is amazing

Reviewed on 21/11/2024

It offers free storage and it’s content is easily shareable.

It offers free storage and it’s content is easily shareable.

Pros

I like how secure and convenient it is for storing and sharing files online.

Cons

It makes everything we do easy, organized and quick to share so nothing to dislike.

Mike
Overall rating
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Box - easy, effective and secure cloud storage you can totally rely on

Reviewed on 25/02/2024

Happy I found this years ago. When I was a teacher, I would put student documents online, so they...

Happy I found this years ago. When I was a teacher, I would put student documents online, so they could access the notes later - and they also loved getting teh free introduction to using Box.

Pros

I like the way it integrates. I use it with Trello. I also have a folder of all my details for when I travel, like photos of my passport, tickets and contact numbers. It means I can access these from anywhere if the world if needed.

Cons

Nothing. It's a great product and works really well. There's nothing to complain about with Box

George
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Ideal and very decent platform

Reviewed on 12/09/2024

Overall Box is an ideal tool that since it was implemented does all that we anticipated.

Overall Box is an ideal tool that since it was implemented does all that we anticipated.

Pros

Box is great for ensuring that everyone in our organization has access to files we need in a relatively timely manner.It makes sharing large files extremely easy to accomplish.The link provided to view files allows for easy navigation and files load open very easily.

Cons

So far I have been pleasantly pleased with the efficiency of the operating system on the whole.

Overall rating
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great cloud solution!

Reviewed on 04/12/2024

Generally speaking, Box is great in every way for collaboration and security in the cloud. Easy to...

Generally speaking, Box is great in every way for collaboration and security in the cloud. Easy to use, seamless sharing of files, and seamless integrations with Microsoft Office and Google Workspace make it extremely efficient in workflows for any team. Its enterprise-grade security and version control are highlights in this application to ensure data safety and consistency. However, it could improve in various ways: offline functionality, reliability of desktop syncs, and some may find the pricing a bit steep for smaller teams. Although advanced features have a learning curve, Box does the core features right. In general, Box is a great choice for a business that values collaboration and security.

Pros

Easy access to files through different devices and users
Works as a repository for all your files
Very intuitive to use
Easy to track changes and restore previous versions, which helps maintain consistency
Integrates with Microsoft Office, Google Workspace, and Slack

Cons

It is a bit inconvenient when working in areas with limited internet connectivity
The pricing tiers can be confusing, especially for smaller teams or individuals trying to determine the best plan
The desktop sync application can occasionally be unreliable at least on Mac users