--- description: Learn more about Microsoft 365. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Microsoft 365 Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Online Meeting Software](/directory/101/online-meetings/software) > [Microsoft 365](/software/90725/microsoft-office-365) # Microsoft 365 Canonical: https://www.getapp.com.au/software/90725/microsoft-office-365 Page: 1 / 565\ Next: [Next page](https://www.getapp.com.au/software/90725/microsoft-office-365?page=2) > Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more > > Verdict: Rated **4.6/5** by 14102 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Microsoft 365 Take email and calendar on business trips, with access from your computer or mobile device. Create an attractive website with no special skills required. Easy-to-use online tools will do the job for you. Save documents in the cloud and edit them from anywhere. Respond to comments and status updates made by partners, colleagues or customers. Store and organize important documents with 1TB of storage per user. Use a computer for video calls and to conduct online meetings, or connect with your co-workers through instant messaging. With native iOS and Android apps available for Word, Excel, Powerpoint, Outlook, OneNote, OneDrive, Skype for Business, and Microsoft Teams, Microsoft 365 helps you to be productive on the go. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14102 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: USD 6.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea and 9 more ## Features - @mentions - API - Activity Tracking - Address Book - Alerts/Notifications - Appointment Management - Archiving & Retention - Audit Trail - Authentication - Booking Management - Brainstorming - Calendar Management - Calendar/Reminder System - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Conferencing - Contact Management - Content Creation ## Integrations (12 total) - Google Drive - Microsoft Bookings - Microsoft Excel - Microsoft OneNote - Microsoft Outlook - Microsoft Planner - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Meeting Software](https://www.getapp.com.au/directory/101/online-meetings/software) ## Related Categories - [Online Meeting Software](https://www.getapp.com.au/directory/101/online-meetings/software) - [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software) - [Email Management Software](https://www.getapp.com.au/directory/306/email-management/software) - [File Sharing Software](https://www.getapp.com.au/directory/422/file-sharing-api/software) - [Productivity Software](https://www.getapp.com.au/directory/330/productivity/software) ## Alternatives 1. [Google Docs](https://www.getapp.com.au/software/91392/google-docs) — 4.7/5 (29012 reviews) 2. [Google Workspace](https://www.getapp.com.au/software/90761/google-apps-for-business) — 4.7/5 (17589 reviews) 3. [Google Drive](https://www.getapp.com.au/software/90762/google-drive) — 4.8/5 (28518 reviews) 4. [OneDrive](https://www.getapp.com.au/software/91652/onedrive) — 4.5/5 (12740 reviews) 5. [Microsoft SharePoint](https://www.getapp.com.au/software/90850/sharepoint) — 4.4/5 (5439 reviews) ## Reviews ### "Microsoft 365 - A Power for Business" — 4.0/5 > **Troy** | *11 January 2026* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: The subscription model offers excellent ROI by bundling industry-standard apps (Word, Excel, PowerPoint) with robust cloud services. It eliminates the need for expensive on-premises hardware and ensures I always have access to the latest feature updates without extra upgrade costs. The interface is intuitive and familiar, making adoption easy for anyone who has used Office products before. The seamless integration between apps—like opening a SharePoint file directly in Word or attaching a OneDrive link in Outlook—significantly reduces friction in my daily workflow. Exchange Online provides a reliable, secure backend for all my communication. Features like shared calendars, 100GB mailbox storage, and superior spam filtering make managing high volumes of email effortless across all my devices. Sharing is granular and secure. I can easily generate links with specific permissions (view-only, edit access, or password protection) for both internal colleagues and external clients, ensuring data stays safe while collaborating in real-time. Document Management: It serves as a central repository for all my work. The ability to use version history to restore previous drafts and the powerful search functionality across the entire ecosystem means I never lose track of important documents. The platform handles file compatibility seamlessly. It automatically converts legacy files (like old .doc formats) to modern standards and allows for easy export to PDF and other formats directly within the apps, saving me from using third-party conversion tools. While they handle critical issues effectively, the extensive self-help library and community forums are often just as valuable for quick troubleshooting. > > **Cons**: While the support team handles major issues well, they can occasionally be inconsistent when addressing minor concerns. > > Overall, it is a reliable solution that consistently meets my needs. It simply works. You can find what you need easily. ----- ### "Microsoft 365 Review" — 4.0/5 > **William** | *20 April 2026* | Food Production | Recommendation rating: 7.0/10 > > **Pros**: Everything is connected and easy to access. Apps like Word, Excel, Teams, and Outlook all work together and save to the cloud, so you can get to your files from anywhere. > > **Cons**: Microsoft 365 can feel like there are a lot of apps and features, which can be overwhelming at first. > > Overall, Microsoft 365 is a strong and convenient platform for work and communication. It helps keep everything organized in one place and makes teamwork easier. ----- ### "Reliable Features, Unreliable Platform" — 3.0/5 > **Christine** | *18 July 2025* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: The tools are powerful when they work. Integration between Outlook, Teams, SharePoint, and OneDrive creates a cohesive ecosystem. Admin controls via PowerShell are extensive, and security features like Conditional Access and MFA are strong. Documentation is thorough, and automation options are robust. > > **Cons**: Stability is the biggest issue. Services go down or become degraded far too often. Users constantly report problems with things not loading or syncing. Admin portals are slow and sometimes inaccessible when needed most. Enterprise level digital signature management support is basically nonexistent unless you integrate a third-party solution. Email marketing is completely unsupported. > > Microsoft 365 has all the core tools needed to support a modern workplace, but the experience is frustrating due to frequent service disruptions. As a global admin, I spend too much time monitoring outages, managing user complaints, and sending out incident communications. It's a capable platform, but the instability undermines its strengths. ----- ### "Microsoft 365 review" — 5.0/5 > **Verified Reviewer** | *13 March 2026* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Simplified licensing compared to standalone Microsoft products, all the core tools we use are in one place (Outlook, Excel, Word, Teams, OneDrive, SharePoint). Works well across devices and supports remote work Strong collaboration tools, especially for email, meetings, and shared documents. Regular updates without having to manage version upgrades > > **Cons**: Setup and configuration can be more complex than expected, especially around security and permissions. Some features change frequently, which can be frustrating for users. Costs can add up as you add users or higher‑tier licenses Not everything is intuitive, particularly for non‑technical users > > Microsoft 365 has been a solid move for us overall. We switched to get away from managing individual Microsoft licenses, which had become a real headache. Having everything bundled under one subscription has made things much easier to manage and more predictable from a cost and admin standpoint. ----- ### "One of the Most Complete Productivity Suites" — 5.0/5 > **Victoria** | *9 June 2026* | Arts & Crafts | Recommendation rating: 9.0/10 > > **Pros**: Microsoft 365 has been a solid solution for both work and personal use. What I like most is having everything in one place whether it is email, file storage, document creation, and/or collaboration tools. Outlook makes managing emails and calendars incredibly easy and customizable, while OneDrive simplifies file sharing and access across devices. The integration between Word, Excel, PowerPoint, Teams, and SharePoint helps keep work organized and makes document management much more efficient. It also does a good job handling images and videos through cloud storage and syncing. There is a bit of a learning curve because of how many features are available. That said, customer support and online resources are pretty helpful when issues come up. Overall, Microsoft 365 offers great value for money and has always been an essential part of my daily workflow. > > **Cons**: Subscription costs can be expensive as well as the features being too overwhelming for new users. I still don't use all the features available but having so many features also makes it very customizable to different needs/business needs. > > Overall, I enjoy using Microsoft 365 as it has many tools and integration between them all. General use of the tools are relatively straight forward, you can use it simply or as complex as you want. It allows for a lot of customization in terms of work. Even though there are many features to help different needs and wants, it can be overwhelming to new users to go through and learn them. ----- Page: 1 / 565\ Next: [Next page](https://www.getapp.com.au/software/90725/microsoft-office-365?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/90725/microsoft-office-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data