Jobber

4.5 (945)
Write a Review!
Quote, schedule, invoice, automate and get paid faster.

Overall rating

4.5 /5
(945)
Value for Money
4.4/5
Features
4.2/5
Ease of Use
4.5/5
Customer Support
4.5/5

91%
recommended this app
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945 Reviews

Luciana
Luciana
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I love Jobber

Reviewed on 17/07/2024

my only complaint is that is hard to speak to a person for help

my only complaint is that is hard to speak to a person for help

Pros

I love jobber is so easy to use and they always help me and helped grow my business

Cons

The customer service is slow to
Answer calls

Response from Jobber Software

Hi Luciana, thank you for this review. We are glad to hear you have found Jobber easy to use, and it has helped grow your business! That’s great to hear! We are always working to improve our Support wait time; please also feel free to reach out via chat for a quicker response!

Veronica
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Quality & Affordable CRM tool

Reviewed on 29/11/2024

I have been satisfied with the ease of use, the confirmation settings and reminders for quote...

I have been satisfied with the ease of use, the confirmation settings and reminders for quote follow ups.

Pros

Easy to use, competitive pricing for small businesses

Cons

Not easy to look up customer service history

Alternatives Considered

Workiz

Reasons for Choosing Jobber

Jobber was easier to use, scheduling platform was better designed

Switched From

Housecall Pro

Reasons for Switching to Jobber

Jobber had been out on the market longer than workiz

Response from Jobber Software

Hey Veronica! Thanks for the review. We are so happy that Jobber has been an easy-to-use tool for your business. We would like to hear more on how we can improve on searching client history. Feel free to contact our Support Team, 888-721-1115 ext 1 or email [email protected]

Joshua
Joshua
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Jobbers not a job getter👎

Reviewed on 10/01/2025

I've been a contractor for 17 years. Rated A+ by the BBB and featured on the who's who magazine. ...

I've been a contractor for 17 years. Rated A+ by the BBB and featured on the who's who magazine. My opinion, this software is a big zero. I had just as much difficulty with the customer service reps as I did with the apps function ability.

Pros

There logo is about the best thing they have going

Cons

The unusability of the app. It just doesn't meet my expectations of what is needed to properly run my business.

Response from Jobber Software

Hi Joshua, thank you for the feedback. We are sorry to hear about your experience here. We always want to provide the best service we can, so we’re sorry we missed the mark here. Our support team would be happy to dig in to what went wrong here. Please reach out by phone 888-721-1115 ext 1 or email [email protected]

Matt
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

NJ HVAC Company Loves Jobber!

Reviewed on 20/11/2024

We actually took a break from Jobber and tried out a more sophisticated CRM that came highly...

We actually took a break from Jobber and tried out a more sophisticated CRM that came highly recommended to us a couple of years ago. The monthly fees were way more expensive, and that CRM offered many more tried and tested features and "benefits" that would help our business grow. It just wasn't for us. It was complicated, hard to integrate, and harder for my employees to navigate. My field and office employees really enjoy Jobber much more. It meets every aspect of of my business' needs. I appreciate how I can add on and integrate other programs we need to my choosing. I am always able to contact customer support - not wait days for an email reply in order to schedule a zoom call a week from then. We have also seen the upgrades and changes Jobber has made over the years, which we have implemented and used. All in all, our experience with Jobber has been fantastic!

Pros

Jobber is a very user-friendly CRM, both PC and mobile. It meets the needs of my small company with functionality for specific tasks within estimates, jobs, memberships, and employee performance reports. We also appreciate how easy Jobber integrates with other programs like payroll, GPS and marketing. Also, whenever we need it, there is always excellent, friendly customer support staff who do their best to help answer any question.

Cons

There is nothing to "dislike" about Jobber. As there is always room for improvement, certain areas can be improved upon, such as merging duplicate clients, or being able to make progress payments on not just one-off jobs.

Response from Jobber Software

Hi Matt, thank you for this fantastic review! We are glad that Jobber provides the needed features and maintains easy usability! Thank you for continuing to choose Jobber. Keep up the great work!

Landon
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Jobber review

Reviewed on 02/12/2024

Over all we enjoy using jobber it has improved our efficiency in communicating with each other, the...

Over all we enjoy using jobber it has improved our efficiency in communicating with each other, the customer m, and tracking profitability on jobs.

Pros

At our company we have used and enjoyed the note's feature above all!

Cons

While often managing multiple team members on the go I wish we could see time sheets on the app!

Response from Jobber Software

Hi Landon, thank you for this review! It is great to hear the Notes feature is working well for your company. We would love to better understand about how viewing timesheets on the app would work better for your company. Please reach out to our Support team at 1-888-721-1115 option 1 or [email protected] when convenient, so we can learn more.

Anna
Overall rating
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cool Aunt Cleaners Jobber Review

Reviewed on 29/11/2024

Overall my experience is positive. It has made managing my company so much easier.

Overall my experience is positive. It has made managing my company so much easier.

Pros

It is an all in one end to end job management software.

Cons

Sometimes the system has issues sending sms text. I wish the app had the same functionality as the desktop version.

Alternatives Considered

ZenMaid

Reasons for Switching to Jobber

Other industry experts used them and it was the easiest to implement

Response from Jobber Software

Hi Anna, thank you for this 10/10 review! We love to hear Jobber has made managing your company easier. We would love to help with any deliverability issues you see from the SMS service and learn more about how increased functionality on the app would benefit your company. Please reach out to our Support team at 1-888-721-1115, option 1 or [email protected]

Paul
Overall rating
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Grateful for Jobber!

Reviewed on 30/11/2024

Great experience! Wont know how I’d juggle everything without it!

Great experience! Wont know how I’d juggle everything without it!

Pros

Ease of scheduling invoicing & communication with customers.

Cons

Inability to text pictures to customers from inside the jobber app.

Alternatives Considered

Yardbook, Google Workspace and Copilot

Reasons for Switching to Jobber

Payment processing being included within the app made invoicing simple.

Response from Jobber Software

Hi Paul, thank you for this wonderful review! It is great to hear Jobber makes it easy to manage invoicing and client communications. We would love to hear more about how your business would benefit from the ability to send SMS with pictures from the app. Please reach out to our Support team at 1-888-721-1115 option 1 or [email protected]

Mary Ann
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Our All In One!

Reviewed on 02/12/2024

This is our first experience with online scheduling and for us is an all in one. Huge difference...

This is our first experience with online scheduling and for us is an all in one. Huge difference compared to our notebook. Great experience.

Pros

Tutorials and customer service have been the key for us!

Cons

Sometimes the billing can be challenging. If the customer pays with two bills in one payment they can't be combined like it does in QuickBooks but it's manageable.

Alternatives Considered

Housecall Pro, Salesforce Sales Cloud and Service Fusion

Reasons for Switching to Jobber

Ease of use and customer support were a huge factor.

Response from Jobber Software

Hi Mary Ann, thank you for this 10?10 review! We love to hear Jobber is your all-in-one tool! We would love to hear more about how Jobber can better support lump sum payments for your company. Don't hesitate to reach out to our Support team at 1-888-721-1115 option 1 or [email protected]

Sarah
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

great software

Reviewed on 02/12/2024

It has been really good. It took an adjustment, but has been worth it.

It has been really good. It took an adjustment, but has been worth it.

Pros

Their software works really well, is really thought out, and the customer service is really good for questions.

Cons

They should add more info about where notes show up in the training.

Alternatives Considered

Housecall Pro

Reasons for Choosing Jobber

I needed more functionality and it provided that.

Switched From

Squarespace

Reasons for Switching to Jobber

it allowed for more users within the pricing

Response from Jobber Software

Hi Sarah, what a lovely review! It is great to hear Jobber is working so well with your company. We would love your feedback on the onboarding process and how more focus on Notes would improve the experience. Please dont' hesitate to reach out to our Support Team at 1-888-721-1115 option 1 or [email protected]

Blair Mychal
Blair Mychal
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

My Review

Reviewed on 07/02/2024

Pros

The Ease Of Use, the customer portal, the workflow from client inquiry to job scheduling and billing

Cons

When you have an issue or cancel, all your data is locked away from you so if you dont have a daily backup you could lose all your client information that is in the system

Alternatives Considered

HoneyBook, Housecall Pro, Workiz and QuickBooks Online

Switched From

QuickBooks Online

Response from Jobber Software

Hey Blair,

Thanks for the review! We love that Jobber has been easy to use for your clients and team. Jobber is a cloud based software, that maintains backups for our subscription users. If you have any questions on that, please reach out to our Support Team by phone 888-721-1115 ext 1 or by email [email protected]

Kelly
Overall rating
  • Industry: Environmental Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Streamlined, Efficient, and Client-Friendly – Jobber Has Transformed My Business!

Reviewed on 19/11/2024

Overall, my experience with Jobber has been fantastic! It’s made running my business smoother by...

Overall, my experience with Jobber has been fantastic! It’s made running my business smoother by streamlining day-to-day operations and saving me time; in any service business, time is money, and Jobber allows me to dedicate my time to money-making tasks. The automation features and Client Hub have helped improve our efficiency and the client experience. I couldn’t imagine going back to how we did things before with another software that was twice the monthly investment!

Pros

Jobber has been such a game-changer for our business! The automation features make life so much easier by handling quotes, scheduling, invoicing, and even payment reminders and review requests—it’s like having an extra team member who never misses a beat. I also love the Client Hub because it gives our clients a super simple way to see their quotes, invoices, and schedules whenever they need them. It’s been a huge help in creating a better client experience and building trust, which has been a big part of our growth.

Cons

While I absolutely love Jobber, there are a couple of areas where I think it could improve. The reporting features, while helpful, could go a step further with more advanced options, like better tools for analyzing profitability by client or service type. I’ve also found that some of the workflows feel a bit rigid—it would be great to have more flexibility to customize certain processes to fit the unique needs of my business.

Response from Jobber Software

Hi Kelly, thank you for this awesome review! We are delighted to be part of your company's growth and a good customer experience for your clients. We understand how important data is for growing a business, and we would love to hear what you would benefit from seeing from reports! Don't hesitate to contact our Support team at 1-888-721-1115, option 1 or [email protected] so they can collect your feedback!

Michelle
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love Jobber and highly recommend it.

Reviewed on 25/11/2024

I love Jobber. It's allowed the service division to become more efficient since introducing Jobber...

I love Jobber. It's allowed the service division to become more efficient since introducing Jobber to our department. With the efficiency we've had trackable growth.

Pros

Jobber is easy to learn and train others to use. I love how efficient it is to quote, schedule, and invoice jobs.

Cons

I wish there was an option to have more than 1 request form. We have multiple types of jobs that could be integrated into our website if additional request options were available.

Response from Jobber Software

Hi Michelle, thank you for this fantastic review! It is great to hear you find Jobber efficient and easy to use! We would love to hear more about how multiple request forms would serve your business better. When convenient, please reach out to our Support team at 1-888-721-1115 option 1 or [email protected]

Alisha
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Jobber has been a pleasure to work with!

Reviewed on 26/11/2024

Overall Jobber has been a pleasure to work with, has saved me plenty of time, and is a great all in...

Overall Jobber has been a pleasure to work with, has saved me plenty of time, and is a great all in one software to increase productivity.

Pros

Jobber runs smoothly, and does a great job of keeping everything centralized and efficient in our back end office as well as keeps the field well informed.

Cons

There are some tiny efficiency improvements or specific things that would greatly increase the value of the product. I find that Jobber still marks clients that are not active as active. (I don't archive them, perhaps that's the work around?) The schedule isn't shown while scheduling jobs or assessments, another small thing as I open a tab on a separate screen, and I was hoping to be able to leave notes for our staff at each step of the client journey, pertaining to that specific step. That is not a feature. The biggest thing is jobber has two time clocks but doesn't separate the hours when integrating with your payroll service. I pay 2 separate wages, one for driving (general time) and another for cleaning (Job time). I have to manually log the different times and then edit the payroll. It would also be helpful if I could set tips paid to auto distribute to employees that worked on that specific job compared to manually sourcing them and distributing.

Response from Jobber Software

Hey Alisha! We think you have also been a pleasure to work with! Thank you for sharing your feedback on client management, scheduling and payroll. Our Support Team would love to help you out with some workarounds that can improve your efficiency and workflow! Please contact us, 888-721-1115 ext 1 or email [email protected]

Kenneth
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Happy customer

Reviewed on 28/11/2024

Excellent when we decided to use jobber our business has become more organized and efficient it...

Excellent when we decided to use jobber our business has become more organized and efficient it helps keep track of our returning customers and our new customers, also helps with communication with our customers by email we use the marketing opportunities to run special each month to generate business, stay on top of quotes, keep track of routes, employees profit proformance and overall company revenue. Hands down way better than the old fashion way of paper and pens we used to use. Jobber has helped bring my company from the mom and pop company of old to one of the major competitive company we have become.

Pros

Job organization, contact with customers, and profit control

Cons

Not much haven't had to many complaints, my employees find it easy to use and office staff like the way it keeps things organized. Customers seem to like the online payment opportunity and the abilities to review their account. Communication with custom is also a plus the online request helps keep the phone lines open for new business to call.

Response from Jobber Software

Hi Kenneth, thank you for this awesome review! It is great to hear Jobber is working so well for your business all around. We love being a part of the evolution and growth from small business to major competitor. Keep up the great work!

Brook
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Jobber for our small consulting and installation business

Reviewed on 20/11/2024

We have appreciating the support initially to get up and running and while there are specific...

We have appreciating the support initially to get up and running and while there are specific things that we would love to function a little better we are overall happy with the tools jobber provides

Pros

Streamlined from request to quote to job to invoicing

Cons

Would like to be able to have more job items be more detailed with better formatting

Response from Jobber Software

Hi Brooke, thank you for this lovely review. It is great to hear Jobber has helped streamline your consulting and installation business and that your time with our support team has been helpful. We would love to hear more about what you want to see in Jobs. Please reach out to our Support team at 1-888-721-1115, option 1, or [email protected]. They would be happy to pass your feedback on to our developers.

Chad
Overall rating
  • Industry: Civil Engineering
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A must have business partner

Reviewed on 19/11/2024

Exceptional in every facet of my daily use and invaluable to my supporting team

Exceptional in every facet of my daily use and invaluable to my supporting team

Pros

The general ease of use was my initial favorite part of using Jobber. In the year since implementing this tool I have grown to love how committed J9bber is to updating and improving it's features.

Cons

I have no negatives about Jobber that I can think of.

Alternatives Considered

Housecall Pro and Salesforce Sales Cloud

Reasons for Choosing Jobber

We needed a more robust set of features, greater reporting capabilities and payment integration.

Switched From

SurveyMonkey

Reasons for Switching to Jobber

The overall value for options, the continuous upgrading and expansion of features and the ease od deployment.

Response from Jobber Software

Hi Chad, we are so happy to be your business partner. We love to hear you are getting good value out of Jobber. It is great to hear you are enjoying our updates. Keep up the great work!

John
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Great for job/work flow. Bad as a CRM due to lack of tracking lead source.

Reviewed on 21/11/2024

I would say the experience has been ok, it would be higher if we could get more help resolving the...

I would say the experience has been ok, it would be higher if we could get more help resolving the tracking issue. Apparently it isn't high on Jobber's priority list given the lack of follow up/resolution on the issue.

Pros

I like the workflow/job request process. It helped streamline the intake of customer information and the process of providing a quote. I also like the ease of scheduling jobs and communicating with the customers.

Cons

The lack of being able to add tracking codes to the request form is my biggest complaint. I struggle to understand why a CRM solution would not offer the ability to track lead sources in an effective manner. Our attempts to work with our rep to resolve the issue were unproductive. Ultimately it may force us to move to another CRM solution.

Response from Jobber Software

Hi John, thank you for reaching out. It is great to hear Jobber has worked for you in quoting, scheduling and communicating with customers. We appreciate the feedback on Lead tracking and have additional features for Leads and Reports. If you would be interested in learning more about those, please contact our Support team at 1-888-721-1115 option 1 or [email protected]. We would be happy to walk you through these features and collect any feedback about improving them!

Jeremiah
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

More time in the field, less time in the office.

Reviewed on 01/11/2024

For years I struggled with managing the operations of my business. Jobber has helped to streamline...

For years I struggled with managing the operations of my business. Jobber has helped to streamline operations for me. I used to spend at least 1 day a week working on administration and operations. Jobber has streamlined administrative tasks which means I spend more time in the field helping my clients and less time in the office.

Pros

Jobber has helped me to streamline operations and cashflow within my business including new client acquisition, reviews, invoicing, and scheduling. I'm able to take a look at the dashboard each day and see how my business is doing before I head out the door on service calls. Throughout the day I get reminders for clients who schedule directly with me as soon as they fill out jobbers scheduling form which allows me to reach out to them immediately while in the field for a quick conversation, this has increased customer retention and our relationships with our clients.

Cons

Jobber is a comprehensive platform with a lot of features and services, we use jobber for our whole business and this can make certain parts of the platform hard to understand in the beginning. Overtime, I've gotten a better handle on it and call jobber support more often than trying to figure something out for myself.

Response from Jobber Software

Hi Jeremiah, thank you for taking the time to write this lovely review. We are so glad to hear Jobber is helping you focus less on administrative duties and more on growing your business. Keep up the great work!

Will
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Jobber CRM is what I was looking for.

Reviewed on 20/11/2024

The staff I have interacted with have been pleasant and quite flexible with their scheduling. The...

The staff I have interacted with have been pleasant and quite flexible with their scheduling. The training session was quite good and I look forward to being able to hire staff and have them effectively trained by the Jobber team.

Pros

I like the flow that starts with the customer request, converted to a quote, then to a job to schedule, then to an invoice at the completion of the job. It helps me alot being able to see what I am actively working on.

Cons

There are some quirks with QBO sync, but i have not experienced any major issues. Expense tracking is a little lackluster, you have to manually enter the data. Progress payments for larger jobs is cumbersome at first, there are methods, but I don't think they are well documented.

Response from Jobber Software

Hi Will, thank you for this great review. We love to hear that the Jobber workflow makes sense and helps you stay on top of the business. With any issues with Quickbooks Online and what you would like to see from expense tracking and progressive payments, please reach out to our Support team at 1-888-721-1115 option 1 or [email protected]; we would love to hear from you!

Amy
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quoting went from 60+ minutes to less than 5 minutes

Reviewed on 20/11/2024

Jobber has moved us from paper and siloed systems that were clunky at best to an interface that...

Jobber has moved us from paper and siloed systems that were clunky at best to an interface that allows us to see our entire business at a glance.

Pros

Jobber is a tool that works well out of the box. Having worked in complex health and manufacturing organizations, I have seen firsthand what sort of messes happen when the software as seen as the solution to all operational facets. Jobber works well to support companies that have good standard processes. It is also priced in an extremely accessible way for small business to get the advantages of such a complete field service management tool. They are savvy in that they can make money on credit card transactions but also provide this seamless transaction experience with the lowest transaction cost that we have encountered.

Cons

Change orders, pulling quoted options to a job, being able to update a job location once the job is created. Small inconveniences that we have workarounds for until the functionality is added.

Response from Jobber Software

Hi Amy, Thank you for this awesome review! We are glad Jobber is accessible and helps a small business hit the ground running. We would love to hear more about where you think Jobber can increase functionality on change orders, quoting and jobs. Don't hesitate to get in touch with our Support team at 1-888-721-1115, option 1 or [email protected] when it is convenient to share your thoughts.

Cory
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

10/10 would recommend!!!

Reviewed on 23/09/2024

Pros

How good the program looks. It's seamless, easy to use, clients love the look of proposals. It's the iPhone of home service software.

Cons

The only thing I could say is that Jobber is a jack of all trades, literally. It works for plumbers, HVAC, cleaning companies, and landscapers like my self. They add features and integrations to help tailor the product to each trade.

Response from Jobber Software

Hi Cory, what a wonderful review! We are delighted to hear your customers like the look of quotes and estimates. We are always looking for ways to improve industry-specific needs while catering to our customers at large. We track all user suggestions and feature requests and tag them with themes and categories they fit into. This cumulative feedback helps to guide how the product is built. If you have an idea for how Jobber can better serve your industry, don't hesitate to get in touch with our Support team at 1-888-721-1115, option 1 or email us at [email protected]

Blaise
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Done right plumbing

Reviewed on 20/11/2024

Over all I like that it captures all ur customers information. To be able to use for future...

Over all I like that it captures all ur customers information. To be able to use for future marketing. Also keeping track of are roi. The app pays for itself because it makes it so easy to accept payment. You can see the work that you have done alreaady when u have repeat business. Costomer text you throu the app. It’s saved so me y hrs of paper work

Pros

What I like most is being able to keep track of all my jobs. People can call in a year later and we will know who they are. Also being able to cash out credit card payments same day is convenient

Cons

To be honest I don’t have anything bad to say . They been pretty consistent with me.

Response from Jobber Software

Hi Blaise, Thank you for this review! It is great to hear Jobber Payments makes taking payments so easy; it outweighs any subscription cost for Jobber. Keep up the great work!

Maria
Overall rating
  • Industry: Civil Engineering
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It was tough to try something new, but I am so glad we did!

Reviewed on 11/07/2024

Jobber customer service and developers are quick to help and resolve issues. Integration was a...

Jobber customer service and developers are quick to help and resolve issues. Integration was a challenge because we did not use QBO at the time of our Jobber launch. We upgraded to QBO after using Jobber for 2 months. I do not recommend doing that. It took some time to get everything functioning and it was aggravating, but, in the end, it was all worth it. I am pleased with the ease of my operations now and glad we took the time. Kudos to the developers for constantly listening to our suggestions and quickly integrating the changes.

Pros

Customer communications are automated and scheduled. Collections are practically eliminated. Quoting, Booking, Scheduling, Assigning tasks, Invoicing and collecting payments is all so much easier. and it all integrates with QBO!

Cons

The inability to consolidate customer database duplicates. Having to rename a customer that already exists in QBO. My database is QBO is a mess. I have too many duplicates of the same customer.

Response from Jobber Software

Hi Maria, thank you for this review! We are so glad you tried something new, too! We are so glad to hear how Jobber is making these tasks so much easier for your company! Our Support Team would love to hear your feedback about duplicate customers with the sync; please reach out at a time of your convenience 1-888-721-1115 option 1 or [email protected]

Gavin
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Don’t go anywhere else. You don’t have to.

Reviewed on 29/11/2024

I don’t have any true issues. It is a great platform and they are constantly updating!

I don’t have any true issues. It is a great platform and they are constantly updating!

Pros

The functionality and ease of use. Everything is in one place and simple

Cons

I wish that they had templates to start from, which I think they are looking into, but would also like attachments to be automatic.

Response from Jobber Software

Hi Gavin, thank you for this outstanding review! We are happy to hear Jobber helps you keep everything for your company in one place. We would love to hear more about how templates and automatic attachments would improve your workflow! Please reach out to our Support team at 1-888-721-1115 option 1 or [email protected] when you have a chance.

Carl
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

New start up service business can't loose with Jobber!!!

Reviewed on 16/07/2024

Really, Really love it!! There have been times I am in the field and finish my service calls with...

Really, Really love it!! There have been times I am in the field and finish my service calls with time to spare. I can contact my dispatch, see if another call can be added to my schedule, and I am all set to go!!

Pros

Ease of starting setup, FANTASTIC customer support from the start and continuing whenever we have a question!

Cons

I would like to see a small inventory management capability for ordering parts and consumables.

Response from Jobber Software

Hi Carl, Thank you so much for this wonderful review. We are delighted to hear Jobber was easy to start with and that you enjoy our Customer Support team! The team would love to hear more about what you want to see from an Inventory Feature on Jobber. Please reach out when convenient to 1-888-721-1115 option 1 or [email protected]