MYOB Business Reviews

The systematic features really helps to sort out the accounting issues. I am always leading the task upto the standards and mostly efficiently only using this specialized software.

The complications of finding a specific set of files is really hectic. I have to go through the whole bunch of files and reenters the balance whenever I have to made some ammendments.

Online and off line accessMobile scanning of receipts

some search features could be better. Doesn't narrow down search when entering items or descriptions

Easy to use once you know how. I like that I can log on from anywhere top access the accounting software.

MYOB ceased to support Account Edge on Mac so on recommendation by the sales team I transferred to MYOB Essentials. It is easy to use however because it's web based it hangs intermittently. MYOB added a feature to Item ID on invoicing, adding an information symbol without widening the column. This causes the Item ID to be partially obliterated. This makes it difficult when checking item numbers or picking the order. I have spoken to support who have failed to address the issue or even discuss it. The other issue is support. I have literally waited on for one and half hours before getting to the person I need to speak to.

-Highly customisable for invoicing and parts inventories.
-Has great reports. We found if you knew what you wanted to keep an eye on in the business, then you could design a report for it. Not all accounting programs or workshop software can do that so easily.
-once it was set up for our workshop, it worked amazingly. Very intuitive

-We were new to this software, and it took a long time to set it up, (6 mnths), specifically for how we needed it to work. (automotive workshop), You almost needed to be a trained accountant i felt.
-Support used to take at least 1 day if not 2 to get back to you.

easy to use ,A very easy to use and follow accounting software, the flow of information is easy to follow

I have been using the MYOB Essentials purely for payroll of a bout 10 employees. I find the customer service frustrating as it seems impossible to actually speak to anyone.

Simple and easy to use. A good range of add on products.

No real ability to grow with your business.
Its really only suitable SME

This product makes the day to day task of a business owner more professional!

the Cost of the software could put a few people off!

Commonly used across small business which makes it easier to find bookkeepers who have experience in it

Needs to have a major overview from a features, functionality and user experience perspective.
Nearly no new features in 15 years.
An upgrade in technology, but delivering using out-dated tech stacks and restrictive implementation.
Not a wonder people are moving in droves to other products.

The ease of using this program. Being able to get into clients accounts and finalising their work.

I have no issues to report with this program.

I like the dashboards that show the flow of information from beginning to end. Reconciling the bank is very easy to do as well as enter in new sales and purchases. It's also very easy to export data into excel if additional analysis is needed outside of MYOB.

Generating sales reports, P&Ls, and BS is a bit cumbersome. It would also be nice if it had a 'dashoboard' feature, like xero, that shows all the relevant information on one page. Having one spot to go to for most of the day's relevant information would be very helpful

Not much, the old version worked perfectly, we were given an ultimatum

Undeposited funds should not be automatic, you cannot delete

I like that it has been around for many many years, and the functionality has NEVER changed or been improved

The lack of development and modernisation of the product

And I like if anything goes missing my computer gets Stolen or burns or virus then I don't lose everything because it's on the clouds

The cons are that it is too expensive for what it is

Very detailed, Easy to add transactions.

I found the software was not very “user friendly” especially as someone who isn’t the greatest at Bookeeping, the terms (words) and navigation was very hard sometimes. I ended up switching to Quickbooks.

Ese of use, accessibility, features are simple, seamless integration, reporting functions, governance

None, it is clear and easy to use daily.

It integrated with my previous payroll programme

Difficult to fix problems. Useless customer support. Currently on hold for 110 minutes and counting, and have been "first in the queue" for at least 40 minutes. Their support number is not easy to find and the wait times are unacceptable. Also, the payroll needs more steps than xero to pay staff and report to IRD.

I received my payslips from the office and they were done on MYOB. They were easy to read and showed everything necessary

There was no app for my to use at the time to record timesheet activities. I had to make a google spreadsheet and email it. If I had an app then my pays would be uploaded and so less mistakes would have occurred.

The easy to use features help me keep track of my accounts when I have so much going on

There’s not much I don’t like, I’m pro MYOB Business

Its functioning is good. You can easily get your Accounting data customized by preparing P&L account & Balance sheet

1. You have to take backup by your self no self backup facility.
2. Difficult to understand the reporting process.

Reconciling the bank, making invoices and categorising expenses is easy

There are a lot of desktop versions of MYOB and it can be seriously confusing trying to figure out which version you need to open when you receive and client file.

There is nothing I like about MYOB, a product which I have used for 15 years. I'm locked in and cant move.

Every thing. Customer service is non existent and its way over priced.