MYOB Business Reviews

I have used MYOB for years, it's perfect for getting the job done, and easy to use.

Sometimes the ability to change or delete transactions is a little bit dangerous.

The depth of the accounting softwarealot more features than most

The annual subscription fee is a tad bit high

MYOB allows for client management and invoicing from one system.

Using this system to manage an IT business is not the most innovative system and it has integration challenges from our PSA.

Due to the complexities of our business MYOB XO was the standout choice.

No real downsides to the system. As we were using Viberent as a custom software piece there were some glitches with the API integration but this is to be expected.

Very in-depth, detailed and robust application and accounting platform for seasoned Accounts Officers, Bookkeepers and Accountants.

MYOB Business was challenging to learn and become familiar with for those not used to large digital financial applications. Some training was required.

Application layout makes it easy to navigate

The upgrade feature needs to run in the background.

Commonly used across small business which makes it easier to find bookkeepers who have experience in it

Needs to have a major overview from a features, functionality and user experience perspective.
Nearly no new features in 15 years.
An upgrade in technology, but delivering using out-dated tech stacks and restrictive implementation.
Not a wonder people are moving in droves to other products.

It feels very well though out, very responsive.

I would like there to be a cheaper version for those with infrequent use

I have used myob for simple invoicing and it’s flawless. You can tell that it has more capabilities.

There’s nothing negative about myob and the price is affordable

Provides an additional option for small businesses and sole traders with limited budget resources to consider.

I find MYOB AO functions very rigid and not user friendly. For example, import function from other accounting softwares are not available.Unable to generate reports.Unable to download reports to excel.

The wide range of features and varied reports that can be produced to assist with trackingn expenditure , budgeting and forecasting.
Regular updates keep us compliant with tax law.

I do not operate the software. Unable to answer.

Easy to use once you know how. I like that I can log on from anywhere top access the accounting software.

MYOB ceased to support Account Edge on Mac so on recommendation by the sales team I transferred to MYOB Essentials. It is easy to use however because it's web based it hangs intermittently. MYOB added a feature to Item ID on invoicing, adding an information symbol without widening the column. This causes the Item ID to be partially obliterated. This makes it difficult when checking item numbers or picking the order. I have spoken to support who have failed to address the issue or even discuss it. The other issue is support. I have literally waited on for one and half hours before getting to the person I need to speak to.

Nothing about the new upgraded platform, all information has to transferred over.
Too many gimmicks of cartoon characters , boxes with useless information and graphs taking up half of the dashboard. Support of myob is very inexperienced and wasted 3 hrs on the phone to resolve payroll issues.
Did not ask or want the upgrade now paying more for a useless product.

Navigation is too complex, nothing is clear and simple.
Super is not calculated correctly, some of the information has not migrated over with the new platform had to re input details. A lot of wasted time.

its ease of use, Its simple. Everything is a click a way all bookkeepers and accountnats will have access in the back ground to pullt he data they need to complete tax things

I would ideally like to see a scheduling app or component added which id desktop and phone friendly

I used MYOB a few years ago. At that time MYOB seems the only one which is capable of doing accounting tasks in Australia

I used MYOB a few years ago. At that time MYOB online version seems poorly designed, not suitable for multitasking

Bank feeds, scan bills, look up and search functions. Also the general ledger allows headings and subheadings (Xero does not)

Could connect to more third-party software.

Ease of use. Pricing
Easy interface
Online storage

Limited reporting and search functions
Limited customs report

MYOB will polished with lots of mine integrations and options.

There are a number of different portals with different purposes and I would get lost sometimes navigating the various sites.

I liked the layout of the software. It is generally easy to use. The colour palette and general design is quite pleasing to the eye.

It's quite expensive for a small business and of course they hide a lot of information before you purchase. At per month I could not enter more than 5 expenses per month! Ridiculous! Had to upgrade! Cancelling you account is very difficult and they will try and screw you out of every last cent. I will never ever use this company or software again. SO ANGRY at the account closing process. They might have stolen but it has cost them a customer and I will tell everybody I meet to avoid that software and company like the plague!

The systematic features really helps to sort out the accounting issues. I am always leading the task upto the standards and mostly efficiently only using this specialized software.

The complications of finding a specific set of files is really hectic. I have to go through the whole bunch of files and reenters the balance whenever I have to made some ammendments.

It didn't fail on install... that's about it!

I paid for the full version of the software and not even 12 months in they are forcing me to pay for a subscription service as well! Having disabled single touch payroll for offline users they have made the software obsolete.

Support is terrible and slow, you'll quickly get sick of the on hold music. Doesn't matter once you've identified yourself as soon as you're transferred you'll have to do it again.

And the reporting is a waste of time (and paper), you can't even print a list of employees with their birthdays!

Easy to use interface with quick access to each area of the program.

Program can be expensive and costs per computer