MYOB Business Reviews

MYOB is intuitive for the user to use, easy to use, simple to setup, has all the features you need to manage the Company finances. Also when regulation changes it quickly incorporates those changes and explains easily how to use the feature.

MYOB can get quite slow around EOFY - needs more grunt put in place around these times for cloud hosting. There is no live chat within the application for support.

Good basic internal controls so novice bookkeepers can run day to day.
Easy to install and set up.
Reasonably cheap for what you get.
Handles GST well.

Not the best for Job costings.
Payroll system ordinary serious reporting drawbacks as far as information flow to the General Ledger.
Tends to freeze in reporting production which can lock out users.
Support service is very poor, you get the feeling the staff could care less in resolving issues.
Interactive screen supports not used you have to send a file and wait for a response.
Wait time on the phone for support is very bad.

- Easy to signup and simple setup to get things started
- Pricing - Special offer for new start ups
- Invoice reminders
- Invoice templates look very professional
- Invoice shows when customer / vendor have viewed (SUPER HELPFUL)
- Intray for emailing receipts and tracking

- Not being able to invoice in multiple currencies, have to workarond this by invoicing in the charable foreign currency then after payment is recieved adjusting the template to the local amount that is received.

I stated my career using MYOB which was my favorite software. It couldn't be beat. But that was over a decade as ago. Since then other contenders have surpassed the software in both useability and practicality. MYOB is still good at the core, especially for accountants and people with an accounting background. However for business owners I think it could be a bit confusing and slightly intimidating.

One of my biggest pet peeves for MYOB is the rigid structure and inflexible ways to treat transactions. For example, if a bank transaction doesn't match to the cent, there is no quick way of recognizing the rounding error and processing the transaction. Instead a series of clicks into the transacting to edit the amount is required, disrupting your workflow.

Reasonably easy to use but have found Xero to be much better in almost every way.

Limited features and limited expandability compared to Xero. No was to have a back up of accounting file on your computer. If or once you decide Essentials ins't for you, they do not offer a way to transfer to their own Account Rite product nor do they off to export data to Xero. They will give you 1 month access as a read only before all data is deleted off their server unless you pay $25 Per month for the remaining 5 years you're required to keep the data

Ese of use, accessibility, features are simple, seamless integration, reporting functions, governance

None, it is clear and easy to use daily.

And I like if anything goes missing my computer gets Stolen or burns or virus then I don't lose everything because it's on the clouds

The cons are that it is too expensive for what it is

Have most of the function and very stable software.

The platform looks a bit old fashion and payroll function is not easy to use.

I like MYOB for my business as it is intuitive and it combines many different softwares. It is a 'one stop shop' for all my business needs which is what I need when I am very busy

What i like least about MYOB is that other softwares are more competitive in price. I stay with MYOB as I am used to the functionality off it and dont wish to change.

It didn't fail on install... that's about it!

I paid for the full version of the software and not even 12 months in they are forcing me to pay for a subscription service as well! Having disabled single touch payroll for offline users they have made the software obsolete.

Support is terrible and slow, you'll quickly get sick of the on hold music. Doesn't matter once you've identified yourself as soon as you're transferred you'll have to do it again.

And the reporting is a waste of time (and paper), you can't even print a list of employees with their birthdays!

Nothing. Very bad service. No service. The software was very hard to use. I accepted and learned more. No ease of use.

The complete usability and back up service.

Could based software makes it easy to log into from any computer and phone to make changes or reconcile transactions. Really like MYOB Essentials

Moved from a once off payment for the desktop version to a monthly subscription based system which costs a lot more to maintain.

Does the job and can track incoming and outgoing accounts

Multiple windows and lack of auto-fill function for repetitive entries.

Very traditional, easy to use accounting package that is easy for non-accountants to use.

It costs a lot, considering its simplicity.

Great templates, works well and the logic seems functional.

It no longer supports submission to the ATO and is no longer used by the ATO for reporting.

Simple to generate a quote or invoice. Creating customers while creating quotes or invoices is good to keep you moving easily. Good integration features, such as cards.

When theres an error, sometimes its not clear what the source of the problem is. This can be frustrating and better error message text would be on the advice to developers list.

Easy to use and well laid out for the end user. Is great for small operations without complex needs.

Whilst bank rules are very handy - the auto reconciling of transactions can cause problems if rule set up incorrectly. Would be great if there was an option to make bulk transaction changes.

Nothing. completely useless. Doesn't comply with ATO requirements unless you have no employees and what business has no employees? Misleading advertising and advice.

I am a small business with single employee. Noting that one touch payroll was becoming mandatory next year I decided to put my accounts on a basic package to comply. I rang up and they sold me MYOB essentials telling me it would fully comply. After upteem dozen attempts to create a single employee which failed I ring up and they tell me well actually this entry level despite having all the menu structures and appearing online to do payroll does not do payroll at ALL and I need to pay almost double.

I found the set up very very nonintuitive in its coaching. You start one entry set up the field, then it takes you away to a whole different menu you need to complete and then doesn't take you back to where you were. There are heaps of bugs and going online you see everyone else having the same problem.

The systematic features really helps to sort out the accounting issues. I am always leading the task upto the standards and mostly efficiently only using this specialized software.

The complications of finding a specific set of files is really hectic. I have to go through the whole bunch of files and reenters the balance whenever I have to made some ammendments.

I enjoy using MYOB simply because it does everything you need for a small business - sometimes needs more explanation with accounting though for new people.

glitches with POS machines is really the only thing I ever came across with this program, so not alot from a small business perspective.

This software is easy to use . It has all the modules you need to run a small to medium business in todays environment.

Processing is slow and will freeze the screen Myob does not like large files which is a huge problem.

This product makes the day to day task of a business owner more professional!

the Cost of the software could put a few people off!

Simple in most cases to use and looks good, integrates with our hire software well , if any issues the help section normally answers the query so no need for customer service.

I have found it to be slow and sluggish at times, some of the processes are over complicated and difficult to understand/process.