Bitrix24 Reviews

The platform has a highly dynamic interface. You can create and manage workgroups, design websites and online stores, and integrate collected data into the CRM. Task automation is a real plus. Bitrix24 allows you to import and export files. The flexibility of this CRM is unmatched.

Bitrix24 is packed with features. Getting started can be long and tedious.

It has a CRM, Social Intranet, APIs and a marketplace.We use so many tools and even haven't used all the possibilities it has to offer.From doing calls, messaging, project management, onboarding processes etc.

They just changed their pricing model and cut their legacy plans even though they promised to locking the offer lifetime.

It was easy to integrate into my business, and its capacity to scale was amazing. I really did enjoy using it although i think the flow of the user interface could be a bit better. This deserves a try before you decide if you use or not

The cost for the additional features turned out to be a little pricey for my situation but the capacity and integrations available were very exciting.

The features are a pleanty. There's so much diversity of functionality and you really can make it work the way you want.

UX feels a little bit clunkly. Also, the web-app and the desktop app play strangely together. There's no good reason why I shouldn't be able to fully function in one over the other.

I really like the ability to schedule meetings and conferences and collaborate with my colleagues in real time has significantly improved our communication and productivity.

The truth is that it took me a little time to become familiar with all the functionalities and to be able to make the most of them.

Recurring tasks and processes can be automated. Collaboration has increased in our workplace, which has improved our workflow and productivity.It is compatible with a variety of business management services.

the network drive sometimes does not connect even with reasonable internet strength.

-Everything you need to work with tasks: templates, collaborators, time tracking, reminders (including e-mail), auto-renewal of paused tasks, Gantt chart with different links "in the tail and in the mane."

-Custom Kanban board.

-A calendar of tasks and events both throughout the company and by departments and selected employees.

-Robots and triggers in tasks. In a few clicks, you can implement most simple, but extremely routine-free scripts.

-Very convenient chat - you can work both on the site and through the desktop client.

-Good mobile version (Android, iPhone).

-Built-in IP-telephony.

-Built-in work with mail through IMAP.

-Automatic group / project chat for members.

-Wide differentiation of access rights (if not too lazy to configure).

-Calendar-schedule of absences of employees (attendance tracking, "who/where /why").

-Meetings - it is convenient to hold meetings on a list of issues, draw up minutes of meetings.

- Many other extensions, including free ones.

-In some places there is a confusion between the new and the old interface (not all parts of the portal have moved to a new track).

-Somewhere they dropped useful commands in the context menus and the necessary buttons, and do not want to return. For example, "copy a task with or without nested subtasks" - earlier this was solved with one daw, but now only one option is hard-coded. In general, the usual story when updating to new versions (remember the transition from Windows 7 to 8, and then from 8 to 10).

In the new interface, tasks on the company page (CRM) are inconveniently done - before it was a table with search / filter and sorting, and now it's just a list without details. This is due to the transition to a new concept. You can understand, but it’s difficult to get used to. We have to go to the section "Tasks and Projects" and there already look for the tasks of the company by its name, although we have already been to the tasks page of the company ("Cases").

-We use CRM (leads, deals), chats with visitors (the chat works directly from Yandex search results through Yandex.Dialogs, as well as from the site), tasks, projects, meetings and meetings.

It works properly in a virtual machine.

If there is an active license, it is successfully updated. Technical support usually responds within 24 hours.

Most of the issues are solved (we give access to the portal with an IP restriction, then turn it off

What I like when utilizing Bitrix is that there are various types of how to deal with a venture. The client the executives is likewise a major in addition to us in our organization as we are partitioned into independent divisions that has every one of its own workgroups. For each errand you can designate, track, have cutoff times and fuse it to your functioning arrangement when you time in to their underlying working day include.

Client Dashboard

Having your own profile and can transfer records unto your drive is an immense assistance to us as we would require a distributed storage and across the board to keep our work streaming.

Group Collaborations

Additionally, the capacity to have a visit in a CRM which has call/video empowered truly assisted our group with working and convey better as we are generally working distantly. You can utilize the searchbar when utilizing the visit which I think helps when you failed to remember a few things when to conversing with a colleague.

What I don't care for is the point at which I am remarking to an assignment you can't utilize your standard tab keys to embed a few spaces. I realize it's a matter of inclination yet when you are utilizing the projectile alternatives of their rich content manager you can't utilize internal slugs see reference model [SENSITIVE CONTENT HIDDEN] which is discover irritating as we use it regularly. What we do is we make a different google docs that way we can indent into the list items.

Bitrix24 has an astonishing number of advanced services available in its free tier -- basically everything except Advanced CRM and Tasks or a lot of online storage, restricted to 12 users. That has to be some kind of record for a service of this type and power. 12 users! For a small business that needs a comprehensive space to communicate, collaborate, get things done, follow up leads, even answer emails and make telephone calls! I really can't think of a more powerful solution at this price. The Activity Stream is among the best of its kind.

The paid plans are also very reasonable considering what you get. There's even a special plan at $69/month for businesses that don't need a lot of users or storage space but have a lot of sales to make and/or leads to follow up on. That strikes me as very very smart. The price is this aggressive, I would imagine, because of the traction of well-known solutions like Salesforce, which all the better for consumers, of course.

Even though I appreciate everything there one page ready for me to use, the sheer amount of choices can be a bit daunting. Luckily, the lefthand nav can be configured so you can hide stuff you don't need. The design looks to my eyes about 5 years out of style so the UI could use an upgrade, for sure. I'm not sure design is this company's strong point. For instance, the default desktop image makes the menu items hard to read. These seems like quibbles though, don't they. My team ultimately decided on another collaborative space because our needs were half-editorial and Bitrix24 can't really help you there.

We are in need of good project management software, and Bitrix24 is the best solution for our company as it can be use to managing project across department and all the department can have their own group that can be separated from each other. Bitrix24 also has a common place for communication that everyone on the company can interact with each other.

Asana should start reconsidering to revamp the dashboard interface, it is to cluttered with all the feature and tools. I thing it will good if the tools for other than for project management should be moved from the main dashboard for easy organization of the software.

The free edition does an excellent job of allowing you to have a sense of whether Bitrix24 will be of value to you or whether it will not. The user interface is attractive and straightforward to use. The program is very responsive to changes in the calendar, making it a fantastic tool to keep track of your daily routine.

Compared to using the Bitrix24 application that can be accessed from the web browser, the desktop client has far less functionality. Overall, adding email templates and exporting items to be emailed is available, but it kind of confusing and i don't use it too often.

One platform for many solutions - CRM, project management, time management
Project and TASK management tool really good.

On paper all looks fine, but when you begin to work, then lot of problems appears almost in every tool, except Project management. For example, in CRM under Company history you not see any activity, even there are lot of activities with Companies staff that are linked with current company.
If you plan new activity and want this activity link to new Contact, Company, Opportunity, it is not possible - you need at first create company, contact or opportunity - with almost all other CRM systems - Pipedrive, Pipeliner, GoldMine you can do this on the fly.
Also lot of problems with Time management and Work time reports, where shows unrealistic times - for example - time worked per day - more as 44 hours!!!
Looks that Bitrix different modules created separately and common features not links between modules and works as separate units and then is question - is it really one platform?
Another words are for Bitrix support - worst what I seen - even we have Proffesional subscription plan. Our support tickets waiting for reaction more as 3 days, sometimes no answers. Bitrix deskto app have direct connection to Bitrix support, but sometimes no response for weeks. Also many answers are from point - we give answer for just answer, but no solving problem. Bad!