Litmos Reviews

This system has open API's that can be used to integrate with other website platforms, enabling a user to add learning to their own system.

It has too many pop-ups that occur when setting up a user that is going to access the system via SSO

Compliance: Can distribute material to all staff and track who has and who has not completed.
Features: Litmos has most "must-have" features of an LMS e.g. assessments, reports, hosting interactive units, files and pages, mobile friendly.
Learner interface: The learner interface is generally neat and tidy. Displays interactive content reasonably well (when no bugs are present, see cons)

Bugs: Litmos doesn’t seem to be a fully stable LMS from a technical perspective, which sometimes causes page links to be broken, buttons not working or disappearing, accessibility issues (such as can’t add alt text for images in assessments, inaccessible labels of buttons), and course functionality issues (interactions built with authoring tools don't always work so images randomly don’t show and pages randomly don’t load). Litmos doesn’t appear to be committed to quality assurance or product development.
Support: Invariably, there are very lengthy delays in support responses (weeks or months) and fixes are either non-existent or heavily delayed (months or more), even when it is an impactful bug clearly caused by Litmos. Combined with the bugs listed above, this creates frustration for admins.
Modular functionality: Course creation options are limited, for example, there’s no way to organise content by sub-modules and no way to drip feed content to learners to create a spaced learning campaign.
Admin user experience: Litmos can be clunky and counter intuitive to use as account admin, completing some tasks is more complex than it should be.
Theming: no ability on admin side to adjust theme of LMS (colours, fonts and layouts).
Reports: Ability to configure and create granular reports is average to poor.
Compliance training: Most compliance courses included with Litmos feature below average learning design (learning is passive and generic).

At my company, we use Litmos and I administer the exams and update the content. It has been great moving to this solution as we have increased user engagement due to the design interface, easy navigation and test/quiz setup. I love the reporting features. There are many reporting options that you can customize and then save for quick report runs. Creating exams is easy by using a spreadsheet (csv) template file saving you time. Making changes and adding unique features like randomizing the questions, adding certificates for completion and custom course images make Litmos LMS the go to solution for our training department.

Manual grading of short answer questions should be done via an email notification of those specific questions to make it easier to grade more efficiently.

Before Litmos which was introduced to me by our HRIS inside sales person my company didn't have an LMS. So anything was going to be better than coordinating training from a bunch of different providers and then tracking it all manually. Litmos' training on their system is simple and fun. They're people really understand employee engagement and seek to cultivate that out of the gate. The system is customizable, easy to set up and cost efficient. It also integrates well with my HRIS and our content providers.

The file size limitation is bothersome but other than that I have no complaints.

Limos is an adequate LMS which can track SCORM and xAPI compliant content. Further, you can directly send xAPI day to the Litmos database without having to upload the content in the LMS (Litmos was one of the first LMSs I encountered that allowed this).

UX. The UX for the user end can be okay. I haven't seen two companies I had consulted with push the UX to anything special which leads me to believe that it may be a big undertaking. This is also based on my experience in having to go into Litmos to troubleshoot issues a client was having with a course reporting completion. The admin UI wasn't the worst I have seen in LMS systems, but it was not a great design and for newer users (like my client), this can be very intimidating and disorienting.

For the $ spent there are better systems then something that strikes users and admin as just "meh".

Litmos provides the responsive and easy to use user interface for both learner and Administrator. Role based login, custom reporting and API support makes it more powerful. You can have a custom URL of your own choice along with some prebuild learning courses.

As of now, the Litmos mobile app may not meet your expectations but you can choose to browse the Litmos platform using latest web browser.

Its scalability - can be used in a variety of situationsCloud based hence no requirement of app installation. Simple and easy to use User interface - which lends its higher acceptancefeature of hyperlinks to other website is a great feature and helps in reaping benefit of collaboration also in a way

Reporting feature needs bot more of refinementAdd on's can be priced bit more moderately

The learner interface is clean and fairly modern, it worked with our company branding. I had a good experience with our sales rep who pushed the customer service department to respond when I couldn't get help with several major issues.

Too many bugs, inaccurate data, buttons not working, reports are lacking - we had to pull out our own numbers manually, terrible customer service - had to contact them several times to get a response (this was over a 2 week period) and then waited 4-5 days for them to get back to me with an answer about a bug. Had 2 different webinars set up to address issues and no one showed up, we had to call them to reschedule and only then did they acknowledge it was missed, on another call we actually ended up in someone else's help session and could hear everything. Complaints from our customers and users about login issues, browser compatibility, and course functionality (interactions built with Storyline don't always work once it's uploaded). Very frustrating - looked good at the beginning but we wish we had of gone with another LMS.

I like the fact that it is fairly intuitive. For the most part, you could figure it out on your own. It is working well for us right now. We are having issues with Flash player and popup blockers, but I think this is more a "by product" of our authoring tool than of the LMS. Other than that, we are mostly smooth sailing.

The reporting definitely needs to become more robust. We would like to see reports that provide time - time spent per module, total time spent learning this or that course, etc. We have requests from managers on that and it is very difficult - if not impossible - to provide.

It is easy to assign trainings and easy to upload your own content.

Well, where do I begin. Much of their training content is UK based, but since we live in the US, laws aren't the same here. This is problematic when assigning Compliance training. While it is easy to upload your own content, it is cumbersome to have to do so just to replace one of their training's because laws are different in this country. When you search for training's in the content library, it doesn't allow you to go back to your curated search, but will instead begin your search all over again if you attempt to use the back button on your browser. There is no other option. So the lovely list of 6 or 7 trainings you wanted to view from your search, will no longer be there and you have to start all over again if you pick one to view. Also, it appears that each time they have an update or a fix for one issue, another one appears. Customer service is awful and they love to tell you that your browser is out-of-date for any issues you are experiencing. This is so frustrating and I cannot wait to move to another platform.

It is easy to use, the search feature works well and I can easily filter my results. It's great that the tool works quickly and I generally don't have trouble finding the information that I'm looking for. It's also great that we can have separate pages for different teams/roles, and store training materials that are easily searchable.

I find it puzzling when a document has expired that it is suddenly missing. I have uncovered how to search the archive, but this was not immediately clear.

I like the fact I can create a learning path and force clients into a course order when training.
Having separate learning paths helps track different departments needs. The new Dashboard was a much needed update.

Software is slow and not user friendly for new learners. I wish it was more interactive training, limited on what you can do with the program.

Ease of uploading content, creating teams, learning paths, self-serve for certification and other content. Ease of updating content. User-friendly. Rapid response when support is needed. A quick switch from Admin to Learner interface to test content. Ease of generating reports.

Not much I don't like. Sometimes would like specific reports and built-in drag and drop in the assessment builder. Can overcome with hot-spots.

We were looking for something easy to administer. When we implemented Litmos LMS, it was very simple and easy. It's also very intuitive and easy to navigate.

Reporting and some UI functions for administration need improvement. However, on a positive note, I was able to join a website that allows us to report and vote on new issues and enhancements.

With regards to the actual Learning Management System, the highly user-friendly interface allows me to be creative without the stress of a complicated application. The way modules are stored allows for reusing essential segments such as general course introductions and explanations. The seamless integration of other applications such as Articulate and Captivate is already impressive. However, being able to link my students to live presentations and actual sites for practical application provides more comprehensive accessibility. With regards to customer service, my concerns are addressed quickly. I feel that they care enough to consider my concerns even if they are not able to make adjustments at that time. Also, my students really like my certificates of completion, which are really easy to set up and change.

While this system is set up for eCommerce, it does not allow for the type of billing options that I want to offer my students. Additionally, the notice board is not easy to edit. I have had to retype my entire message. To address this, I develop my text in a word processor before copying and pasting it into the notice board. This has actually proved to be a better discipline for me, so I will probably continue this, even if they enhance the text editing capabilities.

Ease of use is key. Creating courses and ensuring each learner is getting what they need quickly is important to our organization.

We have found key features are behind a pay-wall. Paying to upgrade for Persist has been a road block for us.

There are a lot of features that other LMS do not have. Litmos has almost every feature you can want

The software is not intuitive, making it hard to configure, hard to administer and hard to use, even for seasoned software users. E.g, sometimes you need to do 8 steps for something that should take 2 or 3, which takes extra time, and makes you forget how to do it. Buttons and links aren't labelled well, and options are sometimes hidden. There is no bulk edit in many places there should be.

Easy of setting up course content within the system. Employees track their own training progress....

Reporting functions could be better.