Constant Contact Reviews
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2823 Reviews
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Constant Contact - The Best Digital Marketing Tool for Your Business
Reviewed on 08/06/2022
Constant Contact enables me to easily and efficiently produce high-quality marketing pieces, manage...
Constant Contact enables me to easily and efficiently produce high-quality marketing pieces, manage data and see at a glance what is working and what isn't, for my business. Even the free version provides everything necessary to pick up and run right out of the gate!
Pros
Constant Contact's user-friendly platform is my go-to for all things digital marketing. From designing marketing pieces to importing/exporting contacts, data organization, customization, reporting and analytics, social media posts and more - there is nothing that it cannot do!
Cons
I would like to see more customizable features added.
Alternatives Considered
MailchimpReasons for Switching to Constant Contact
Constant Contact is more user-friendly and cost-effective than the alternatives I have tried.- Industry: Leisure, Travel & Tourism
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Useful, Consistent, Not Always User Friendly
Reviewed on 08/10/2021
In general, I prefer Constant Contact over MailChimp, but it could be because I'm used to it (been...
In general, I prefer Constant Contact over MailChimp, but it could be because I'm used to it (been using it for 10+ years) and because it's cheaper for the amount of contacts we have. I also like that I can do surveys through it. MailChimp also didn't seem any more user-friendly than Constant Contact when I tried to work with it a few times.
Pros
The email templates and survey features are really helpful. We can also connect their email lists into our website pretty easily. It's nice to have one paid service that sends out emails AND sends out surveys. MailChimp doesn't offer both features in one, so it's why I stick with Constant Contact. It's also cheaper than MailChimp for the amount of contacts we have. It's expensive, but it's the best one we've found.
Cons
It's not very user-friendly to make the edits I'd like in the actual emails I'm making. There aren't very many templates useful to us, so oftentimes, I end up making my own template and then saving it. The photos don't always load easily when I pull up our photo album, but it does eventually work when I mess with it a bit. My colleagues oftentimes have difficulty with using it as they're not as used to it as I am, so I wouldn't say it's user-friendly off the bat. It takes a learning curve for sure.
Alternatives Considered
MailchimpReasons for Switching to Constant Contact
It would have been us making a switch from Constant Contact to MailChimp as Constant Contact was what we already had. I didn't feel like MailChimp was worth switching everything over, so I have just stayed with Constant Contact.- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
What I Experience with Constant Contact
Reviewed on 11/09/2024
Pros
The best thing about Constant Contact is the availability of website builder tools combined with email marketing in one single integrated repository.
Cons
Constant Contact just work fine although some additional products such as plugins and domains are pricey to acquire.
Response from Constant Contact
Hi Zandalee! Thank you for the positive review!
- Industry: Utilities
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Outdated service
Reviewed on 27/05/2022
In general, Constant Contact feels like a software built decades ago that's bolted on features over...
In general, Constant Contact feels like a software built decades ago that's bolted on features over time instead of a well-designed, intentionally integrated solution. Templates are old fashioned. Automations are limited. (For example, a welcome email cannot be a series.) Old sign-up forms are maintained, but weren't migrated to the new functionality, so we'd have to rebuild each one to modernize them. Custom contact fields are limited to text or date. Missing details like this add up to each project taking more time than it should.
I suspect Constant Contact was a front-runner in the early days, but there are better email marketing solutions now at a similar or lower price point that offer a coherent, simple-to-use, and modern product. This was one of the first SaaS products I replaced with another service when I took over my job.
Pros
Drag-and-drop email builder is straightforward, and I appreciate the polling and RSVP functionalities. It's easy to collaborate with team members on the same projects (but not on a variety of projects -- see below). Overall the naming and location of items is intuitive, which makes it easy to find your way around if you've used other email marketing software. I like the ability to get a url to past email campaigns.
Cons
The templates and functionality are outdated, and it takes time to build out customized elements that fit with a modern aesthetic. Support is so-so; other service providers (such as MailerLite) have raised the bar with quick response times that Constant Contact just doesn't offer.
This product works best for a single user or two. The list, segments, and tagging attributes offer flexibility, but they get out of hand quickly when used for multiple goals or by different teams. This email marketing service has been the hardest for us to keep clean. Additionally, there is a single unsubscribe form, which doesn't make sense when different teams use the same service.
The search function for past campaigns doesn't work well, so it takes time to riffle through the list to what we need. This is how many of the features work: they're probably there, but it takes time to get what you need.
- Industry: Nonprofit Organization Management
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Job Helping Us
Reviewed on 14/08/2024
Great experience, helpful Customer and Technical Service.
Great experience, helpful Customer and Technical Service.
Pros
Ease of setting up account. Our members enjoy the clean look of the newsletters and announcements.
Cons
Nothing. How can I complain, the price is great, and the service is 110%.
Alternatives Considered
SurveyMonkeyReasons for Switching to Constant Contact
Seemed a better interface and the price was about the same.Response from Constant Contact
Hi Robert! Thank you for the kind words and the positive review!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Using it, but reluctantly
Reviewed on 05/12/2023
Pros
I would say the only thing I like about Constant Contact over the competitors (Mail Chimp, HubSpot) is the fact that we have our email templates in already. It is impossible to use my CRM (HubSpot) for custom email templates without upgrading to a much higher $ plan.
I would prefer using MailChimp, but again, I have to pay a designer to create a new template for me. All in all CC is average as it gets but it gets the job done.
Cons
Cost has skyrocketed, with an annual cost of nearly $1,000 per year to my organization.
Alternatives Considered
MailchimpReasons for Switching to Constant Contact
It was here before I began, so I didn't necessarily choose it.- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Constant Contact is a Game Changer when it Comes to Marketing Automation
Reviewed on 06/09/2024
Pros
I not only use Constant Contact for marketing automation, but also for website and landing pages creation.
Cons
Some products such as domain registration and premium plugins are quite pricey on Constant Contact compared to some alternatives.
Response from Constant Contact
Hi Serene! Thank you so much for the five stars!
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Robustious Tool for Web Design and Marketing Automation
Reviewed on 24/09/2024
Pros
Constant Contact combines website builder, landing pages creation, WYSIWYG editor with marketing automation capabilities in one place.
Cons
Well, some products such as domain registration are expensive to acquire on Constant Contact.
Response from Constant Contact
Hi Pernia! Thank you for the five stars!
- Industry: Arts & Crafts
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
N.Akande Views on Constant Contact Usage
Reviewed on 30/09/2024
Pros
Availability of website builder and landing pages creation tool makes Constant Contact an exceptional email marketing tool.
Cons
There is nothing which I dislike about Constant Contact.
Response from Constant Contact
Hi Ngozi! Thank you for the glowing review. It makes our day!
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Constant contact review
Reviewed on 09/09/2024
It was efficient for what it was needed for but I didn't use it much more than that.
It was efficient for what it was needed for but I didn't use it much more than that.
Pros
The ability to email various individuals the same message.
Cons
Attaching documents could be tough at times/ editing attachments once in the message box.
Response from Constant Contact
Hi Leslie! Thank you for the overall positive review and sharing your feedback. I'm sorry to hear you might have experienced some trouble with uploading documents. We would be happy to look into that for you. Please consider sending an email to social_support(at)constantcontact(dot)com with your username, a reference to this review, and any details you can provide such as possible error messages, and we'll investigate!
- Industry: Higher Education
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Efficient but Limited
Reviewed on 14/06/2022
Pros
I like that I am able to import templates I build in BEE Pro's email builder. Maintaining customer lists is easy. The company is well-known enough to have extensive plug-ins for both WordPress and WIX sites.
Cons
Their things make their email campaign builder limited: no mobile design front-end editor, no ability to customize email width, or easily affect padding and margins.
Also, it is weird that you have to contact their customer service to remove their logo at the bottom of the email - even if you pay for the pro plans.
Alternatives Considered
SendGridReasons for Choosing Constant Contact
We are a school, who's SIS system will not integrate with other software. So, we constantly have to upload lists to our email servicer. Mail chimp kept flagging our account - got very annoying.Switched From
MailchimpReasons for Switching to Constant Contact
Unlimited email sends - pricing based on contacts- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Clean, responsive design and intuitive list management
Reviewed on 04/08/2022
Customer service has always been helpful, especially when trying to figure out why specific...
Customer service has always been helpful, especially when trying to figure out why specific customers are not receiving messages.
There is strong automation capability, but we haven't utilized it to its potential.
Pros
Responsive design and ability to create multiple, clean, attractive templates with varying brand elements. Simple, intuitive drag-and-drop interface. List management is user-friendly and customizable.
Cons
Formatting of text styles is clunky and time consuming. There is the ability to apply headline and body text styles to some elements, but it is not intuitive at all. Management of bounced/suspended email addresses is not intuitive or informative.
Reasons for Choosing Constant Contact
Better responsive design and campaign automation features.Switched From
Emma by MarigoldReasons for Switching to Constant Contact
Better responsive design and campaign automation features. Low price. Ability to create and maintain multiple responsive templates.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best email marketing products for small businesses
Reviewed on 28/04/2023
Constant Contact has been our team's favorite platform to use for email marketing. We are a small...
Constant Contact has been our team's favorite platform to use for email marketing. We are a small company, so we cannot speak for large businesses, but for us, it has been perfect to reach our 10,000+ person audience on a regular basis, as well as incorporate landing pages and gain more subscribers.
Pros
Constant Contact was our top choice for two reasons. 1. Emails are more customizable than other platforms. You can move elements side to side which you can not do on a handful of competitors' platforms. This was huge for us as the look and style of our email are extremely important. 2. Constant Contact offers the ability to create landing page sign-up forms. Total game changer and incredibly easy to create!
Cons
Frequently the platform slows or errors and the text editor covers the text box we are working on. To fix it, we have to refresh the page and likely lose our work.
Reasons for Choosing Constant Contact
There was more flexibility and options for email layout and design.Switched From
MailchimpReasons for Switching to Constant Contact
There was more flexibility and options for email layout and design.- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Constant Contact is an amazing platform with great support!
Reviewed on 29/03/2024
Very satisfied, I have been with them for 10 years.
Very satisfied, I have been with them for 10 years.
Pros
Easy to use, low price point, great support, always updating and creating better options to serve us better.
Cons
Sometimes the platform is glitchy, but they are always responsive to fix it
Alternatives Considered
MailchimpReasons for Choosing Constant Contact
Constant Contact is a chamber partner and I was with the chamber so it made sense.Switched From
MailchimpReasons for Switching to Constant Contact
Better support and all the features I wanted at the right price- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We think of Constant Contact as one of our team members!
Reviewed on 06/04/2021
Always a great experience using Constant Contact ... and on the very rare occasion when I may have...
Always a great experience using Constant Contact ... and on the very rare occasion when I may have a question or concern, their Customer Support is excellent.
Pros
Constant Contact makes it super easy to stay in touch with our association members as well as to create various marketing campaigns.
Cons
The only negative I have is with pricing. While Constant Contact provides tremendous value, and offers fantastic savings for a subscription paid annually (which is a good thing) ... for us as a non-profit, it is easier budget-wise for us to pay monthly, so we are not able to take advantage of the bigger discount. It would be helpful if Constant Contact allowed those same savings to be applied for non-profits who pay monthly ... especially since we have been a long-time customer.
Alternatives Considered
MailchimpReasons for Choosing Constant Contact
At the time (about 10 years ago), we had been with cvent for a few years, and their e-mail module was not at all user-friendly. Moving to Contact Contact was the best thing we ever did for our marketing efforts.Reasons for Switching to Constant Contact
I had heard great things about Constant Contact, so I recommended it for our association to try. No regrets ... it was the best decision, and we have no intention of switching to any other e-mail program.- Industry: Food Production
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Only Way to Stay in Touch with Clients
Reviewed on 02/01/2024
Overall Constant Contact is by far the best email marketing platform we have used. After trying...
Overall Constant Contact is by far the best email marketing platform we have used. After trying several other products there is no doubt that overall Constant Contact is the best product on the market today.
Pros
The platform overall is reliable, easy to use, easy to implement and is a great value for the cost. The ability to schedule campaigns, manage contacts, grow our social media followers and so many other features have made Constant Contact an integral part of our business.
Cons
Additional improvements to the user interface and the help sections would be useful.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An email marketing platform that works!
Reviewed on 29/08/2019
Pros
We signed up with Constant Contact in somewhat a state of desperation, after having no luck with other platforms to do what we wanted them to. We were looking for an email marketing platform that would effectively take our data and create merge fields that worked, had the ability to segment lists, and also provided detailed reports including who had opened it, who had not unopened it and had the ability to re-send with one-click to everyone who had not opened a specific email. We also wanted a platform where we could create our own customizable template that still had a professional appearance. Constant Contact did all this for us, and our customers have been commenting on how the communication we're sending them "looks professional, has a consistent look, and always has relevant content". We couldn't have achieved this without Constant Contact!
Cons
The one disadvantage with Constant Contact is that anyone that has the same email address is merged into one contact. This has been a small issue for us where we want to keep both contacts names even though they have the same email address. We have been able to work around this by asking all our customers with duplicate email addresses to update their email address.
- Industry: Food & Beverages
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It streamlines marketing campaign management and data collection.
Reviewed on 31/03/2023
With Constant Contact, dealing with marketing campaigns has become a pleasure, as we have been able...
With Constant Contact, dealing with marketing campaigns has become a pleasure, as we have been able to cooperate in designing campaigns and publications and following them up. The data collected has also helped us create a realistic perception of the extent of our success in attracting customers.
Pros
Constant Contact provides many, many capabilities that enhance our ability to prepare and publish comprehensive and distinctive advertising campaigns. It is really great that all the settings are easy, as it does not require much effort, as there are ready-made easy-to-customize templates, and the contacts are easily set up. Constant Contact enables us with high efficiency to design the content of the advertisement as we wish, and drag and drop helps in that, and enables us to deal flexibly with all components and add images, texts and links with ease. Scheduling is also excellent, as we can easily organize publishing times on different platforms. It is also great that Constant Contact enables us to capture a lot of data that expresses the extent of customer response to advertising campaigns, and it is great that this data can be easily exported to different analysis platforms.
Cons
I haven't experienced any complications with Constant Contact, especially when dealing with email campaigns, and it's great that Constant Contact always provides us with newsletters with updates and lots of good ideas.
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fashionable and Functional. Your correspondence will
Reviewed on 10/07/2018
I do independent contracting for a nonprofit and have been using Constant Contact for about 4 years...
I do independent contracting for a nonprofit and have been using Constant Contact for about 4 years now for the electronic newsletters to our supporters and network. I love that the software and the many different template options to use for mailings. I also like that I am able to change fonts, color, backgrounds and layout with ease. It is VERY user friendly and if I need to stop in the middle of my work it, will be saved where I left off. This is actually an update because in the past if you didn't save the work manually you could lose it, but they have updated that and it now autosaves (which I am very grateful for). Also, I love that I can schedule mailings and campaigns in advance for when I want them to go out (I currently have 5 pending to go out on designated days within the next 5 weeks). This save me a lot of time and not having to wait til the day of to log on and send them out.
What I REALLY like is that we can track analytics. we know what emails (and topics) people are more interested in versus ones they barely open. This helps us in choosing more engaging content. I know what percent of our contacts have opened the emails. I can create different groups to send certain thing to (like Board members, parents, LSC), I am even able to see the time and date (and by whom) an email was opened and if the donate button was clicked or not (which is good for best practices and implementing measures of accountability within the org).
Pros
I do independent contracting for a nonprofit and have been using Constant Constant for about 4 years now for the electronic newsletters to our supporters and network. I love that the software and the many different template options to use for mailings. I also like that I am able to change fonts, color, backgrounds and layout with ease. It is VERY user friendly and if I need to stop in the middle of my work it, will be saved where I left off. This is actually an update because in the past if you didn't save the work manually you could lose it, but they have updated that and it now autosaves (which I am very grateful for). Also, I love that I can schedule mailings and campaigns in advance for when I want them to go out (I currently have 5 pending to go out on designated days within the next 5 weeks). This save me a lot of time and not having to wait til the day of to log on and send them out.
What I REALLY like is that we can track analytics. we know what emails (and topics) people are more interested in versus ones they barely open. This helps us in choosing more engaging content. I know what percent of our contacts have opened the emails. I can create different groups to send certain thing to (like Board members, parents, LSC), I am even able to see the time and date (and by whom) an email was opened and if the donate button was clicked or not (which is good for best practices and implementing measures of accountability within the org).
Cons
I don't like that the only videos that I can embed into the mailings have to be a Youtube link. But other than that, there isn't much that I do not like about using this software.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Increased customer base
Reviewed on 02/08/2022
We love to reward returning customers, we know there are a lot of choices in clothing and jewelry....
We love to reward returning customers, we know there are a lot of choices in clothing and jewelry. We used constant contact to make sure all of our customers know about our rewards and have the opportunity to use them in store and online.
As a boutique it's important that we have items our customers are looking for but may not be able find in a mainstream store. We use the surveys to find out what styles our customers are most interested in, which also makes the customer feel valued and included. We discovered that out customers were looking for different styles than what we had originally anticipated.
The pricing makes all of this a bit irrelevant since I can purchase the same services for much less from another software company.
Pros
The amount of new customers we brought in was awesome, we kept in touch with past or current customers, meaning they're more likely to become repeat customers.
Email tracking and email automation, surveys (or polls), high deliverability rate, click tracking, insights, and ease of use are all pros. Customer service is very responsive.
Cons
Constant contact costs more and provides less for the price than most of the other email marketing software I've used. I'm absolutely fine with paying more to get more but it doesn't make sense to pay more to get less. Business 101...
Depending on who the recipient has their email address with, more or less of the emails from constant contact may to wind up in the promotions label vs primary.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A complete marketing system, fit for every company!
Reviewed on 18/07/2023
Constant Contact's many valuable features and tools help us maximize the effectiveness of our email...
Constant Contact's many valuable features and tools help us maximize the effectiveness of our email marketing initiatives. One of my favorite features is the ability to set up triggers for action-based emails. For instance, they can click on a button to have a beneficial email sent to them. Because of its widespread adoption, Constant Contact's open API makes it simple to connect to other platforms.
Pros
We have selected and will continue to use Constant Contact because of its exceptional usability. It's a robust system that works wonderfully for our company and meets all of our requirements for email marketing. Constant Contact's ability to let me make my own templates, run tests on campaigns, and see results in real time is its best feature. It's fantastic that I can design my emails to look unique and send them at times that are most convenient for my readers. And with Constant Contact's automation features, I can create elaborate, customized workflows that meet the specific requirements of my intended customers.
Cons
When compared to competing email marketing solutions, I find that Constant Contact's setup is a little trickier. There are alternative systems out there that are considerably less complicated and more user-friendly.
- Industry: Graphic Design
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
It's easy to use
Reviewed on 06/09/2023
Constant Contact is good when it comes to handling small amounts of data. It's a great tool for...
Constant Contact is good when it comes to handling small amounts of data. It's a great tool for designing landing pages and lead collection forms.
Pros
In my online venture, I've been doing a lot of testing & trying. I tested out several email marketing tools including Constant Contact and even though it's not excellent I found a few amazing features in this tool.It has the most user-friendly interface ever. It all starts with - Constant Contact having every single feature within the user interface organized properly. It's great as I don't have to stress a lot to get familiar with it.Secondly, It offers a wide range of pre-designed email templates to start a project off the ground with. I mean, this sharpens my creativity and makes me more productive.Thirdly, List management is extremely easy and fascinating since it segments them properly based on the various criteria provided.I also love its reporting & analytical capabilities as it provides detailed metrics per our campaign performances which are vital adjustments.
Cons
We switch from using Constant Contact to a better alternative because of :- Limited automation and autoresponders. We have experienced failures with email autoresponders several times. We tried setting up several automation but didn't get results as expected. This is quite frustrating as sometimes we work under pressure from customers. Almost 55 -60% of businesses in Cameroon today depend on online ads for traffic and sales and the majority of these clients work directly with us.- Despite the lack of advanced automaton features, Constant Contact charges high service fees which can sometimes be overwhelming. Well, I'm not saying that its tool is not worth the actual price, however, It's more flexible to pay for something that brings another return- Additionally, I find Constant Contact to be limited in integration. There aren't more options available like with MailChimp. This is challenging as our business relies on several tools for proper functioning.
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best way to promote your company by email is with Constant Contact
Reviewed on 06/12/2018
Constant Contact has been very helpful for our company, it is an excellent marketing tool that has...
Constant Contact has been very helpful for our company, it is an excellent marketing tool that has allowed us to increase our customers and sales significantly.
It is a very complete and effective system but at the same time a little expensive if you have many contacts, but I think it is worth the investment.
Pros
Constant Contact has many features and functionalities that allow us to effectively promote any product, business or company.
It's easy to start creating email marketing campaigns with Constant Contact. It is intuitive and easy to use, its interface is simple and allows us to adapt easily to your work environment.
You can create effective campaigns with a pleasant and innovative visual style since the system has a large number of templates that we can customize and adapt to any type of campaign, there are many different designs that we can choose from.
Constant Contact will allow us to direct our campaigns to one or more contact lists that we have since we can segment our contacts very easily, simply creating different lists for each group of contacts that we need
We can perform an analysis on the campaigns sent through the option of reports, being able to quickly verify the percentages of opening, clicks, rebounds and unsubscriptions and thus we can be improving the effectiveness of our campaigns
Constant Contact allows integration with other systems such as Shopify, Wordpress, BigCommerce, facebook and others.
Cons
I think your support staff are not so good, when we call support it is difficult to find an operator that speaks Spanish and we lose a lot of time on the call, I also think that Constant Contact is a bit expensive system.
- Industry: Utilities
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great tool for our Cooperative
Reviewed on 06/12/2023
I'm happy with Constant Contact and we just renewed for another year.
I'm happy with Constant Contact and we just renewed for another year.
Pros
Email management is easy to add/remove addresses, whether that's by me or those signed up. I love the social media scheduler feature, I'm able to schedule posts to go to multiple platforms from one program.
Cons
I miss the calendar. There used to be a calendar that integrated into Outlook so I could see all of my scheduled campaigns. It developed a bug that it's not working in Outlook. It was nice that I didn't have to log in to see if I had anything scheduled for the day.
- Industry: Broadcast Media
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A nimble framework with solid variety
Reviewed on 17/01/2020
Over all, it satisfies with tons of options and features. It's been around for quite a while so it...
Over all, it satisfies with tons of options and features. It's been around for quite a while so it has maturity. I like that, because it's less likely to drop off the grid and force me to learn a different application. With the savings of a few home-made cappuccinos instead spending at the coffee stand, you can easily afford this!
Pros
Constant Contact has a smooth feel and almost always gives back more than I put into it. It's simple, solid, and scores big with me in mass management of details, as well as private and public listings. From crafting a simple update, to publishing an intricate periodical, it does the trick. The better your skills in composition and design, the better this suite will engage your craft. If you're not really into complex "back end" matters, like analytics, CTA, efficiency, and delivery success, that's ok. You'll still be able to feel the "pulse"; and like many things, the rest will come with time. The best part is that it grows on you over time, instead of impressing you upfront, and then disappointing. This "work-on-it-anywhere" app is chock full of tools for social marketing, surveys and campaigns, monitoring, scheduling, automation and similar workflows, to design, custom templates, storage, libraries, and hosting, etc. However, don't ease up on your final proof, because that's where I make the "best" mistakes! The more polished it is, the more embarrassing that typo will be! Constant Contact is a multi-level mobile tool, with plans that meet well.
Cons
While I don't always anticipate maintenance down-times, a more diverse notification system of maintenance times would be nice. I also believe a "pay-per-use" option for a reasonable time-frame would be great for businesses with less predictable budgets, trying to get off the ground. Also, sometimes design tools aren't as pliable as I'd like sometimes (I'm a so-so perfectionist). But for the price, that's ok!