---
description: Learn more about Neat. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Neat Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [Neat](/software/90534/neat)

# Neat

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> Neat is your all-in-one small business accounting and bookkeeping software that replaces the guesswork of spreadsheets, handwritten records, and manual invoices. Try for free today\!
> 
> Verdict: Rated **4.0/5** by 100 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Neat

Gain Visibility with real-time visibility into the health of your business. Running out of cash is one of the top reasons small businesses fail\!&#10;&#10;Optimize Your Cash Flow by keeping track of unpaid or late bills and payments due, which can avoid disruptions in cash flow. &#10;&#10;Reduce Your Tax Time Burden by utilizing the Income Tax classification feature.  Doing so can increase your deductions and reduce the time and stress spent on preparation and filing.&#10;&#10;Mitigate Your Tax Risk by reducing errors with automated categorization of expenses.&#10;&#10;Collaborate with others by providing tools to connect with co-workers, customers, vendors and seamlessly interact with your accountant or bookkeeper.&#10;&#10;Put Focus Back into Your Business by reducing the time spent managing time-consuming administrative tasks\!

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 100 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.7/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Neat
- **Founded**: 2002

## Commercial Context

- **Starting Price**: USD 288.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Neat offers both Monthly and Annual Plans, as well as a 14 day free trial. We offer ZERO ACH fees, so you won't pay a single cent when your customers pay you via bank transfer through Neat.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- ACH Payment Processing
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Activity Dashboard
- Archiving & Retention
- Bank Reconciliation
- Billing & Invoicing
- Budgeting/Forecasting
- Categorisation/Grouping
- Collaboration Tools
- Compliance Tracking
- Credit Card Processing
- Data Import/Export
- Document Capture
- Document Management
- Document Storage
- Drag & Drop
- Electronic Payments

## Integrations (9 total)

- Campaign Monitor by Marigold
- Constant Contact
- Google Contacts
- Mailchimp
- Microsoft Outlook
- QuickBooks Online
- QuickBooks Online Advanced
- Quicken
- TurboTax Business

## Support Options

- Email/Help Desk
- FAQs/Forum
- 24/7 (Live rep)
- Chat

## Category

- [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software)

## Related Categories

- [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software)
- [Bookkeeping Software](https://www.getapp.com.au/directory/1057/bookkeeper/software)
- [Accounting Software](https://www.getapp.com.au/directory/236/accounting/software)
- [Cloud Storage Software](https://www.getapp.com.au/directory/350/cloud-storage/software)
- [Billing and Invoicing Software](https://www.getapp.com.au/directory/240/billing-invoicing/software)

## Alternatives

1. [Google Docs](https://www.getapp.com.au/software/91392/google-docs) — 4.7/5 (28798 reviews)
2. [Google Drive](https://www.getapp.com.au/software/90762/google-drive) — 4.8/5 (28427 reviews)
3. [Google Workspace](https://www.getapp.com.au/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews)
4. [OneDrive](https://www.getapp.com.au/software/91652/onedrive) — 4.5/5 (12623 reviews)
5. [Microsoft Word](https://www.getapp.com.au/software/91382/microsoft-word) — 4.7/5 (2783 reviews)

## Reviews

### "I use it for scanning" — 5.0/5

> **Petya** | *24 September 2018* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: I rarely need to scan documents or books, but it happens and I use this software. It is easy to work with and I can scan and store my files quickly. I like that it offers other features, but I don't use them for now.
> 
> **Cons**: Can't say, about other features, but scanning is ok, no cons until now.
> 
> I scan my files.

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### "when you no longer need it they extort you to pay to keep access to your receipts and documents" — 5.0/5

> **Barry** | *28 August 2020* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: Easy to use, fast, quick accurate. Could scan receipts as I get them, and toss the paper
> 
> **Cons**: I have used NEAT since it was Neat Receipts. The idea is to scan documents and receipts, or photograph them, so you can be paperless.&#10;&#10;It worked fine, and I have thousands of receipts stored. Except…….now comes “Extortion” from the company.&#10;&#10;After Covid and retirement, I no longer need their services. So, I wanted to end my monthly subscription. However, unless I continue paying, I don’t have access to the receipts and documents I have scanned.&#10;&#10;So, if I get an IRS audit, or need other documentation that has been scanned, I can’t access them unless I continue to subscribe to their service. So even if I don’t need their services anymore, I have to pay for them.&#10;&#10;They offered me the option of downloading each receipt one at a time. Thousands of receipts. Not reasonable. And they cannot be downloaded in a batch.&#10;&#10;I’ve been a client of theirs for many years, possibly over a decade or more, I purchased 3 scanners from them (no longer usable due to updates, which happens as technology progresses), but now I’m being extorted out of money for perhaps 7 years (based upon IRS rules for keeping receipts).&#10;&#10;It is an outrage, and might I suggest that while you might feel your data is safely stored, you can’t have it once you don’t need their services anymore.&#10;&#10;I contacted an attorney to find out if they are required by law to give me access to my data. &#10;&#10;Thanks for listening to my warning.
> 
> Worked fine but have to pay for service I don't need to keep data

-----

### "Crappy product" — 1.0/5

> **Maryann** | *15 November 2021* | Professional Training & Coaching | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing.  Your old version was the best.  Usd to recommed to everyone.  This Neat Utility is crap
> 
> **Cons**: Much more complicated.  Can't find receipts, Can't print reports
> 
> Use to be my go to software. But now I feel like I paid alot of money for nothing

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### "In converting to the new software from the legacy  version I lost all my scans from 2012 to 2016" — 4.0/5

> **Dr Marshall** | *30 May 2018* | Recommendation rating: 5.0/10
> 
> **Pros**: I like the ability to scan \&amp; organize my documents \&amp; papers.  Parsing \&amp; saving to the cloud add to its value. Welcome extras include scan to computer, scan to email, email a scan, and scan to Neat Solutions software.  The search feature is a plus as well.  I like the ability to zoom in \&amp; out on docs, rotate docs \&amp; print them.
> 
> **Cons**: 1) incessant logins required \&amp; quite maddening\! The software times out way too quickly and requires another log-on to get back where I left off.  2) Unlike your early version I can not double click (or use any command at all) to instantly enlarge the document to full size in order to read the microscopic size characters and numbers on the scanned item therein\! 3) I must repeat the entry of repetitive titles of accounts, etc.  You eliminated the auto-fill feature that was soo handy\! 4) I absolutely HATE  the inability to add a scanned supplemental document (scan) to a previous scan that has already been saved\!\!\! YES. We can add more pages to a scan before the batch is saved.  Big Deal\! 5)  It takes forever for a 3 or more page scan to process.  If I have multiple scans I go on to do other work between them until "processing" is done.  However since I have notes, titles, dates, and categories  to type in, I hate to have my train of thought \&amp; work flow flubbed up\! Any wait for processing to finish invariable results in the need to sign in again....and there's no ability to save the password associated with the log on....the way I can for all my banks \&amp; investments.  Today we have many ways to quickly \&amp; safely enter passwords, so how about it?  The preceding was my top 5 intense dissatisfactions relative to the software.   Tsk-tsk\! You didn't ask about customer support.Dr
> 
> I receive organized storage \&amp; recall of important documents of my enterprises for legal, accounting, privacy, and  other business issues.

-----

### "A key business software." — 5.0/5

> **Elwood** | *28 March 2022* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: I have used Neat Books since it came out and it is key to running my business.
> 
> **Cons**: I always shudder when they "upgrade" the software since I then have to learn the new way of doing things.  Luckily their client support is excellent.
> 
> I have used Neat since it started in business and rely on it.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/90534/neat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/collaboration-software/a/neat/> |
| en-AE | <https://www.getapp.ae/software/90534/neat> |
| en-AU | <https://www.getapp.com.au/software/90534/neat> |
| en-CA | <https://www.getapp.ca/software/90534/neat> |
| en-GB | <https://www.getapp.co.uk/software/90534/neat> |
| en-IE | <https://www.getapp.ie/software/90534/neat> |
| en-NZ | <https://www.getapp.co.nz/software/90534/neat> |
| en-SG | <https://www.getapp.sg/software/90534/neat> |
| en-ZA | <https://www.getapp.za.com/software/90534/neat> |

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