--- description: Learn more about Accelo. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Accelo Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Professional Services Automation Software](/directory/331/professional-services-automation/software) > [Accelo](/software/90405/accelo) # Accelo Canonical: https://www.getapp.com.au/software/90405/accelo Page: 1 / 8\ Next: [Next page](https://www.getapp.com.au/software/90405/accelo?page=2) > Accelo's AI-powered PSA unifies pipeline, projects, resources, and financials — turning real-time data into forward-looking decisions. > > Verdict: Rated **4.5/5** by 174 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Accelo See Problems Before They Hit Your Margins: Most PSA platforms report on what happened. Accelo's embedded AI surfaces project risks, budget overruns, and resource overloads in real time — so your team can act before small issues become expensive ones. Stop discovering problems in your month-end review and start addressing them when they're still fixable. Recover Revenue You're Already Losing: 42% of professional services firms lose revenue to untracked hours and billing gaps. Accelo's AI-powered time capture and automated scope creep alerts close those gaps automatically — helping teams recover 3–7% of revenue that was previously falling through the cracks. Put the Right People on the Right Work: Accelo's intelligent resourcing goes beyond availability calendars. Its AI evaluates skills, current workload, and past performance to recommend optimal assignments — reducing scheduling effort by up to 50% and improving team utilization by 5–8%. Cut Administrative Overhead by 30–35%: Every person on a professional services team loses five weeks a year switching between disconnected tools. Accelo replaces the patchwork of CRMs, project apps, time trackers, and billing software with one connected workflow — so your team spends less time on admin and more time on billable work. Manage Projects, Retainers, and Tickets in One Platform: Whether you run fixed-fee projects, time-and-materials engagements, or recurring retainer agreements, Accelo handles the full mix without separate tools. From initial quote to final invoice, every stage of the client lifecycle stays connected — no handoff gaps between sales, delivery, and billing. Forecast Profitability Before Projects Close: Accelo's AI predicts margin outcomes as work progresses — flagging scope creep, budget risk, and delivery delays before they affect your bottom line. Teams report a 12–18% reduction in margin erosion, and Thrive Digital achieved a 40% increase in overall profitability after switching to Accelo. Run Your Business on Data, Not Gut Feel: Accelo's real-time dashboards give leadership instant visibility across delivery, utilization, and financial performance — without waiting for month-end reports. As one COO put it, Accelo moved their firm "from experienced people making decisions based on gut instinct to a data-driven organization." Eliminate Revenue Leakage at Scale: By connecting time tracking, invoicing, and project management in one platform, Accelo ensures every hour worked gets captured and every dollar earned gets billed. Connect Your Existing Tech Stack: Accelo integrates with QuickBooks, Xero, Salesforce, HubSpot, Google Workspace, and Microsoft Copilot — keeping your financial, CRM, and productivity tools in sync without manual data entry or double entry. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 174 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Accelo - **Location**: San Francisco, US - **Founded**: 2011 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: A cloud-based client work management platform to manage all aspects of your client work and improve the performance and profitability of your business. Plus: $24.00 Per User / Per Product / Per Month (on an Annual Contract) Min. 5 Users Premium: $39.00 Per User / Per Product / Per Month (on an Annual Contract) Min. 5 Users Product Licenses include: - Sales \& Quotes (Plus: $24.00 | Premium: $39.00) - Projects (Plus: $24.00 | Premium: $39.00) - Tickets (Plus: $24.00 | Premium: $39.00) - Retainers (Plus: $24.00 | Premium: $39.00) - Billing (Plus: $24.00 | Premium: $39.00) - Reports ($12.00) - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Denmark, Faroe Islands, Finland, Greenland, Iceland, Ireland, New Zealand, Sweden, US Virgin Islands, United Kingdom, United States, Åland Islands ## Features - ACH Payment Processing - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Activity/News Feed - Agile Methodologies - Alerts/Notifications - Approval Process Control - Approval Workflow - Assignment Management - Attendance Tracking - Batch Processing - Billable Items Tracking - Billing & Invoicing - Billing Portal - Budget Management - Budgeting/Forecasting - Business Process Automation ## Integrations (28 total) - BrightGauge - ConnectWise Cybersecurity Management - Expensify - Google Analytics 360 - Google Calendar - Google Drive - Google Workspace - Gusto - HubSpot CRM - Ignition - Jira - Kaseya VSA - Mailchimp - Microsoft 365 - Microsoft Outlook ... and 13 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Professional Services Automation Software](https://www.getapp.com.au/directory/331/professional-services-automation/software) ## Related Categories - [Professional Services Automation Software](https://www.getapp.com.au/directory/331/professional-services-automation/software) - [Professional Services Software](https://www.getapp.com.au/directory/357/professional-services/software) - [CRM Software](https://www.getapp.com.au/directory/230/crm/software) - [Project Management Software](https://www.getapp.com.au/directory/332/project-management/software) - [Consulting Software](https://www.getapp.com.au/directory/356/consulting/software) ## Alternatives 1. [monday.com](https://www.getapp.com.au/software/91734/monday-com) — 4.6/5 (6037 reviews) 2. [FreshBooks](https://www.getapp.com.au/software/8290/freshbooks) — 4.5/5 (4516 reviews) 3. [Teamwork.com](https://www.getapp.com.au/software/90672/teamwork-projects) — 4.5/5 (938 reviews) 4. [Wrike](https://www.getapp.com.au/software/9964/wrike) — 4.4/5 (2994 reviews) 5. [BQE CORE Suite](https://www.getapp.com.au/software/90351/bqe-software) — 4.5/5 (785 reviews) ## Reviews ### "Good At Lots, Not Great At Anything" — 3.0/5 > **Ryan** | *1 November 2016* | Recommendation rating: 7.0/10 > > **Pros**: The platform has a number of serviceable solutions that integrate well with each other, and with Google Apps / Gmail. The onboarding options are helpful and support staff are very friendly. The Retainer tool does a decent job of managing recurring tasks and commitments once you figure out how to use it. > > **Cons**: Unorthodox vocabulary, modules operate differently from class leaders, so the learning curve is significant and that can impair adoption across a team. None of the modules can reasonably be called best-of-breed - but most are still useful. - The Ticket system is a far cry from Zendesk, but still good enough. - The quote feature doesn't stack up to Quote Roller, so we still use QR for sales proposals. Accelo used to support integration with Quote Roller, but no longer does. - We tried to get by with their Project Management tool, but everyone gave up. Now we use JIRA for major projects. - We have multiple businesses operating in different currencies, so we reply on Xero for accounting, and Freshbooks for invoicing. > > Accelo is a decent platform that aims high in their feature set, but with mediocre results. We were attracted by the number of integrations available, but some of those have since been removed. I am encouraged by the pace of development, so it's quite possible these features will grow in maturity in the near future. ----- ### "Ongoing clever innovation keeps this product fresh" — 5.0/5 > **Rob** | *2 November 2016* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like that Accelo combines almost all facets of my business in one application. Not only do I get CRM \& sales capability, I also get job/task tracking, project management, support ticketing, and billing\! There is integration with key third party apps so I rarely have to go anywhere else to run the business. I also like the user community engagement and level of communication to keep informed on product development. > > **Cons**: It is hard to dislike anything given all the recent improvements, but next I'd like to see a payroll feature, so either I can export timesheet data to a third party application or run a payroll process within Accelo. > > Accelo solves the problem of double handling data when progressing clients from sales to work in progress and maintaining ongoing work for that client. This saves time and cost... In the past we had to re-enter the contact details from a CRM, after the lead became a client, into a Project Management system, for service delivery, then into a Support tool, to manage ongoing work. A single license with Accelo was cheaper, than other software systems combined. ----- ### "The most cost-effective tool for managing large scale projects." — 4.0/5 > **Anna** | *18 April 2020* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I love working with Accelo because it is a very accessible service for my company, its high performance allows us to manage projects with high performance and my team loves it because of how convenient it is, the tool is available to access from Windows and Android. One factor that makes this software ideal for anyone even without technical knowledge is that it has excellent training available for inexperienced people, its high customization and its wide interface make an excellent experience that motivates people to want to work with this software every day at all times. > > **Cons**: The software has constant updates which is an advantage and disadvantage at the same time to work, the main advantage is that it keeps all your system updated to the most innovative technology and the disadvantage is that for people to adapt to the software makes this very challenging because of the constant changes that are seen. > > Accelo is a service that has allowed me to achieve very important objectives for our organization, its integration to CRM system is excellent for us to manage different projects, its agility and productivity is what has allowed us to obtain very favorable results in the last years. It offers a very customizable system to use effectively in the problems that users require to solve, I have several years using this software and it has given me an extraordinary experience, it is available at a very accessible price for everyone, it really is an excellent software and I recommend it very much. ----- ### "Valuable for Management Consultancy with Distinct Lines of Business" — 4.0/5 > **Jan** | *25 September 2018* | Management Consulting | Recommendation rating: 8.0/10 > > **Pros**: - we loved the idea of a fully integrated professional service system. TImesheeting, project management, and business development (prospecting) follow-up, and project cost tracking were essential for us. - we use everything in Accelo except 'ticketing'. - we were initially attracted as well by the invoicing and the project profitability features. - time sheeting, project cost tracking, business development (opportunity funnel) and basic project management work very well for us. The team - including external contractors - use the system externally, and it greatly streamlines our weekly All Hands review meetings. - We have consultants with extensie experience with Salesforce and Work, and they comment this is much better suited to our 'professional services' application. > > **Cons**: - the proposal/ quoting functionality has been a disappointment. We wish there was better functionality to impot text, 'view' andedit and modigy layout, due to the nature of professional services work. The quoting/ prosposal module is probably fine if you are quoting 'canned' services like web design packaging, or system configuration / maintenance, but not for much else. ----- ### "Excellent tool for a Marketing Agency looking to get hold of productivity" — 5.0/5 > **Dave** | *2 November 2016* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Before we used Accelo, time spent on work was gathered via a rather ugly Outlook task list workaround, which was neither practical nor scaleable. Accelo's project and retainer scheduling functionality allows us to book-in large projects much more easily than before, and also ensures that time is tracked more accurately, allowing senior management to find true profitability of projects and marketing services. > > **Cons**: Of course there are a few elements of Accelo that could be improved, but one of the benefits of working with Accelo is that they listen to their clients. I am constantly in touch with Geoff and the team to offer ideas and help with beta testing, which makes me feel like a valued customer. > > We are solving many problems with Accelo, from project scheduling and timesheeting through to sales forecasting and email tracking. We use Accelo for the following: Contract Management Project Management Professional Service Automation CRM ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.com.au/software/90405/accelo?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/90405/accelo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data