ManageEngine OpManager Reviews

Overall rating
Filter by
Company size
Time used
130 Reviews

- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
ManageEngine OpManager Review
Reviewed on 08/01/2025
OpManager is a versatile tool with a reasonable price. It offers many tools and this helps butgets...
OpManager is a versatile tool with a reasonable price. It offers many tools and this helps butgets of customers as configuring only the necessary modules at that time. Their licensing is mainly based on their module selections and this ability helps customers in a good way. Additionally, they have standalone and distributed structures which is found very adaptable for the customer environments. This only makes the product is a good choice.
Pros
The product is easy to use and covers most of the needs for infrastructure monitoring. Additionally, it has many modules which can be added like Network Configuration Manager, Netflow Analyzer, OpUtils, etc which helps network teams to get the most out of a monitoring platform. Once you're familiar with the UI (which is very short time), you begin monitoring immediately.
Cons
OpManager is a great tool but new features comes into the product a bit slow. Additionally, application and network monitoring concepts begin to intertwine with each other today but this is a bit slow for OpManager because I believe OpManager and Applications Manager (app monitoring tool) began this journey separately and now they're being merged in a manner of time. It's not bad but it can better.
- Industry: Sports
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Handy tool for infrastructure monitoring
Reviewed on 26/09/2024
We have been using it for past few months now and I can tell that this product give all the details...
We have been using it for past few months now and I can tell that this product give all the details that anyone is looks for to keep their infrastructure running
Pros
I like all the details that OpManager offers, specially for the price we pay.
Cons
There's not thing that I dislike about OpManager as we can find everything everything under one umbrella.
- Industry: Computer Networking
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Great program
Reviewed on 17/04/2022
excellent Easy to implement and use, there are many good features to monitor and API to export...
excellent Easy to implement and use, there are many good features to monitor and API to export measurements. confrontation It has some errors, but it usually solves these errors in new versions. OPM has good performance that can be used to monitor many devices and are easy to use and configure. It has a good balance between prices and quality.
Pros
Excellent Easy to implement and use, monitor and API has many good features, which can export measurements.
Cons
Indicator It has some errors, but often make new versions to solve this error.
- Industry: Machinery
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
ManageEngine works great
Reviewed on 09/01/2025
excellent, we have implemented it globally and it is
excellent, we have implemented it globally and it is
Pros
it has very comprehensive coverage of devices
Cons
it was a little bit difficult to implement
- Industry: Fishery
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Infrastructure monitoring tool at a reasonable price
Reviewed on 30/11/2023
It has been great so far. It's working well for us. We like that it's easy to setup & intuitive....
It has been great so far. It's working well for us. We like that it's easy to setup & intuitive. Customer/ Tech support is always fantastic whenever we need help.
Pros
We are using a few of their products. They work well, easy to use, intuitive. Their support team is knowledgeable & easy to work with.
- Easy to setup.
- Reasonable pricing.
- We like the agentless monitoring.
- Support team helped us during/ before/ after implementation.
Cons
- Vmware physical CPUs cannot be monitored. There are 24 virtual CPUs & once the physical CPU goes over the threshold, there are too many alerts.
- URL monitoring - kerberos is not supported.
- Downtime alerts - OP manager & App manager have separate downtime scheduler. One overall downtime schedule would be convenient.
Reasons for Choosing ManageEngine OpManager
It was being managed by a third party vendor. We wanted to bring it in-house to save money & to have a greater flexibility.Switched From
PRTGReasons for Switching to ManageEngine OpManager
We are using a few of their products. They work well, easy to use, intuitive. Their support team is knowledgeable & easy to work with.- Industry: Education Management
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Opmanager Review
Reviewed on 04/07/2024
It has greatly improved our monitoring capabilities.
It has greatly improved our monitoring capabilities.
Pros
Timely and accurate alarms.
The user interface is easy to use.
Cons
Servicedesk Plus integration needs some work to better integrate the two systems. User management is cumbersome.
- Industry: Insurance
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Powerful tool for device and network monitoring
Reviewed on 23/12/2024
ManageEngine OpManager is a versatile network monitoring tool with several standout features. It...
ManageEngine OpManager is a versatile network monitoring tool with several standout features. It offers a solid balance of features and value, with room for improvement in scalability and integration.
Ideal For: SMBs and enterprises looking for a cost-effective, comprehensive monitoring tool.
Pros
Comprehensive monitoring, User-friendly interface, Extensive device support, Automation and alerts, scalability, and cost-effective.
Cons
There is no direct feature to capture device restart.
Event logs monitoring needs to be improved
- Industry: Research
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Real-Time monitoring effective tool for server monitoring
Reviewed on 24/12/2024
I have used it for 3 years, and it’s been a great tool for real-time monitoring.
I have used it for 3 years, and it’s been a great tool for real-time monitoring.
Pros
There are many features which are i like most like :-
1.Report Generate :- I can generate on a monthly, weekly and yearly report.
2.Real Time Monitoring :- I can easily monitor multiple servers and network devices on a single interface.
3. Alarm notification:- I receive real-time notification like alarms.
4.Chat Support :- I chat to support anytime is a great way to resolve issues quickly.
Cons
The only downside of this tool is that we cannot monitor servers when the network is down. However, this can be resolved if you have a reliable network.
- Industry: Health, Wellness & Fitness
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Efficient Customer Support and Clean Interface Elevate User Experience
Reviewed on 25/11/2024
Overall the experience with this vendor and the product is more than satisfactory
Overall the experience with this vendor and the product is more than satisfactory
Pros
I like the UI, it's very simple and graphically clean. The support service is very efficient, with only an email you can open a support case
Cons
IP manager, that isn't smart and it takes too many time to implement
Alternatives Considered
PRTG Enterprise MonitorReasons for Switching to ManageEngine OpManager
Previous knowledge of the product OpManager- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
OpManager Review
Reviewed on 11/12/2024
Fair. I would like to recommend with others.
Fair. I would like to recommend with others.
Pros
Ease of access, ease of integration and simplicity
Cons
Didn't find any. Overall experience is satisfactory
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Single prodcut to manage your data center and branch location. Be it server/network/firewall...
Reviewed on 24/07/2021
I am happy with the tool, it saves my time in troubleshooting and get the RCA.
I am happy with the tool, it saves my time in troubleshooting and get the RCA.
Pros
The product is very good and easy to implement, configure and use. my devices are monitored using this tool and I am one happy customer which saving my time in troubleshooting and in finding the RCA
Cons
I like everything in the product. I am very impressed with this tool
Reasons for Switching to ManageEngine OpManager
it a very good tool to implement and configure. the user interface is very good all my administrator are enjoying the tool. The tool is very good to prove the past issues that we have faces and how we have fixed the issues
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Opmanager is the easiest way to get a good insight in your systems and network for a fair price
Reviewed on 29/09/2020
For an acceptable price and easy to understand licensing (not like MS) you get a lot of functionalit...
For an acceptable price and easy to understand licensing (not like MS) you get a lot of functionality. If something is not working or not clear you just make a support ticket and most of the time they just call you, and using remote control they guide you through the process of configuration/setup. If some bug is detected or feature should be changed there is a Service Pack launched within days ! Just the best support organisation I ever contacted ...!
Pros
The intuitive way to use the setup of devices and alerting for specific alarms. The Netflow plug-in is just the best to troubleshoot hick-ups on any LAN/WAN link.
Cons
The rewriting/redesign of version 12 took some time to get used and to find again my way in the features/menus.
Alternatives Considered
PRTGReasons for Choosing ManageEngine OpManager
The free Nagios or other alike platforms are nice but need a lot of setup issues to solve ... With OpManager and Netflow plugin it is all in the software included.Switched From
Nagios CoreReasons for Switching to ManageEngine OpManager
PRTG is maybe alike to OpManager but its pricing structure is not so interesting and the intuitive way of presenting things is not so "easy"...- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Essential software for network monitoring at a reasonable cost
Reviewed on 03/04/2024
Exceptional. I could not run the networks as efficiently as I currently am without this software.
Exceptional. I could not run the networks as efficiently as I currently am without this software.
Pros
On prem, allows complete control. The cost is something I can still afford. We are not a large business, just spread out over a large geographical area. Once it is setup, it really is just sit and watch.
Cons
The licensing modules are complex. The one product has a different license for almost every module it uses.
- Industry: Computer & Network Security
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
OPManager Review
Reviewed on 10/09/2024
Pros
easy to implement and use.
email and SMS alert are very useful and easy to generate the report.
can customize dashboard and create informative dashboard.
Cons
Email and SMS alert have a bit delay time.
- Industry: Consumer Electronics
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
OpManager helped me keep track of all my network devices easily.
Reviewed on 25/09/2024
Pros
Easy to use interface and great for monitoring network performance.
Cons
Integration with other software could be improved, and the interface could use some modernization.
- Industry: Transportation/Trucking/Railroad
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent product.
Reviewed on 08/10/2024
It helped me have a complete view of my network, and it also has new functions that I have not yet...
It helped me have a complete view of my network, and it also has new functions that I have not yet used that will be useful to me.
Pros
OpManager has the ability to monitor devices from any manufacturer.
Cons
Enrolling new devices can be a bit tedious at first, but everything is fine once you get up and running.
- Industry: Government Administration
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very useful product for the NOC administrators
Reviewed on 28/11/2023
Very useful product for the NOC administrators
Very useful product for the NOC administrators
Pros
Real time monitoring and Prompt alerting
Cons
More dashboard customization recommanded
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I use ManageEngine OpManager to monitor my network and keep it running smoothly.
Reviewed on 08/09/2024
Pros
The customizable dashboards and automated alerts make monitoring my network easy and efficient.
Cons
The interface can be a bit overwhelming at first and takes some time to get used to.

- Industry: Telecommunications
- Company size: 5,001–10,000 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
OPManager a very useful tool
Reviewed on 04/08/2023
We urgently need it to be able to monitor communications equipment from various providers in...
We urgently need it to be able to monitor communications equipment from various providers in different countries of the Latam region and it was very easy to implement, its use is not complicated and on the contrary it is very useful, it provides many functionalities that I recommend exploiting
Pros
It is very easy and fast to implement in any environment.
Cons
It is a bit expensive and it took a long time to sign the contract
Reasons for Choosing ManageEngine OpManager
due to the functionalities of the toolSwitched From
ZabbixReasons for Switching to ManageEngine OpManager
ease of deployment- Industry: Government Administration
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Comprehensive IT Infrastructure Monitoring application
Reviewed on 10/08/2023
Pros
Intuitive map creation and agent less monitoring make it unique than others.
Cons
We are using this tool from last 5 years. We cannot find any dislike.
- Industry: Pharmaceuticals
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
easy manage - dashboard on daily
Reviewed on 16/10/2023
Pros
Effectively monitoring in the ISP links.
Cons
Nothing to say any and there is no issues as of now.
- Industry: Consumer Electronics
- Company size: 11–50 Employees
- Used Monthly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
OpManager helps me track and manage my network devices effectively.
Reviewed on 17/10/2024
Pros
Easy monitoring and alerting system, saves time and effort.
Cons
Interface can be overwhelming at first, requires some time to get used to.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
User friendly and feature rich
Reviewed on 25/04/2023
Overall experience is positive.OpManager support team was helpful.
Overall experience is positive.OpManager support team was helpful.
Pros
we can easily monitor and manage routers, switches, printers & scanners etc.Through dashboards, we can easily obtain all network related information
Cons
Visualization in the form of pie charts are not available.
Alternatives Considered
SolarWinds ObservabilityReasons for Switching to ManageEngine OpManager
User Friendly and easy to access it.- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great product for its money
Reviewed on 13/03/2023
Overall, this product is well-made for people who need an overview of their entire network and can...
Overall, this product is well-made for people who need an overview of their entire network and can be very useful for troubleshooting problems.
Pros
One of the best features of this product is having an overview of all the equipment in one place and you can easily monitor the status of your network.
Cons
if the failover function were part of the standard tier would be great.

- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Versatility and flexibility in monitoring our network
Reviewed on 15/06/2022
Pros
It has a robust ability to monitor various elements of the infrastructure, including switches, routers, firewalls, WLCs and access points, virtual machines, among others. It has numerous built-in and pre-configured alerts ready to go with the ability to adjust a single object, a group or the entire organization.
Cons
Sometimes false alerts are received, even though the application is working correctly.