ManageEngine OpManager Reviews

ManageEngine OpManager

4.7 (100)
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Network Monitoring & Management Software

Overall rating

4.7 /5
(100)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.5/5
Customer Support
4.6/5
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100 Reviews

Brett
Brett
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Versatility and flexibility in monitoring our network

Reviewed on 15/06/2022

Pros

It has a robust ability to monitor various elements of the infrastructure, including switches, routers, firewalls, WLCs and access points, virtual machines, among others. It has numerous built-in and pre-configured alerts ready to go with the ability to adjust a single object, a group or the entire organization.

Cons

Sometimes false alerts are received, even though the application is working correctly.

shine
Overall rating
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Single prodcut to manage your data center and branch location. Be it server/network/firewall...

Reviewed on 24/07/2021

I am happy with the tool, it saves my time in troubleshooting and get the RCA.

I am happy with the tool, it saves my time in troubleshooting and get the RCA.

Pros

The product is very good and easy to implement, configure and use. my devices are monitored using this tool and I am one happy customer which saving my time in troubleshooting and in finding the RCA

Cons

I like everything in the product. I am very impressed with this tool

Alternatives Considered

Infraon IMS and Nagios XI

Reasons for Switching to ManageEngine OpManager

it a very good tool to implement and configure. the user interface is very good all my administrator are enjoying the tool. The tool is very good to prove the past issues that we have faces and how we have fixed the issues
Łukasz
Overall rating
  • Industry: Consumer Electronics
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

OpManager - A Good Choice For IT Infrastructure Monitoring

Reviewed on 14/10/2022

I use OpManager mainly to monitor the server infrastructure at headquarters and remote branches,...

I use OpManager mainly to monitor the server infrastructure at headquarters and remote branches, the GUI interface is very user-friendly.

Pros

User-friendly GUI, Integration with ME Service Desk Plus

Cons

Agentless monitoring (implemented in a newer version), often problems with updating to a newer build

Alternatives Considered

Zabbix , op5 Monitor and Nagios Core

Reasons for Choosing ManageEngine OpManager

IT helpdesk system integration

Switched From

Nagios XI

Reasons for Switching to ManageEngine OpManager

IT helpdesk system integration
Dhanasekar
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Opmanger your first stop network monitoring tool

Reviewed on 26/04/2024

We have had a great experience working with Opmanager which is a strong, stable and user friendly.

We have had a great experience working with Opmanager which is a strong, stable and user friendly.

Pros

User friendly interface and Dashboard
Easy of setup and use.
Features like server, VM, switch, router, firewall, printer monitoring.
Option to add add-ins like APM, NCM.
Good and strong support.

Cons

We have not found any Cons.
Manage engine has a strong support team which resolves our issues.

Anjul
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best in market these Days for Network Monitoring

Reviewed on 20/06/2023

OPM UI is very user-friendly, easy to access and use with single time understanding

OPM UI is very user-friendly, easy to access and use with single time understanding

Pros

We have worked many of the IT/Networking tools, provided by Zoho/ManageEngine. OPM is one of them and this tool helps us to monitor complete IT Infra and Network with required all details along with the reports and alarm/notification to manage.

Cons

Sometime it's bit hard to compare the result of traffic on each interfaces coming from backend

Alternatives Considered

Log and Network Performance Pack

Reasons for Switching to ManageEngine OpManager

Easy to access, implement, understanding and cost effective
Mahammad Shakeer
Overall rating
  • Industry: Judiciary
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Comprehensive monitoring solution for enterprise IT Networks

Reviewed on 27/02/2024

using this tool for past 10 years plus now upgraded to OPM plus with new features with AI-powered...

using this tool for past 10 years plus now upgraded to OPM plus with new features with AI-powered and automation options and especially integration with other tools like Netflow its a great combinations.

Pros

AI-based monitoring and forecasting
Network monitoring with proactive alerts
Customization options & automation
Instigration with other tools

Cons

there is no much to tell on this least its a complete pack tool

Ajeesh
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very useful product for the NOC administrators

Reviewed on 28/11/2023

Very useful product for the NOC administrators

Very useful product for the NOC administrators

Pros

Real time monitoring and Prompt alerting

Cons

More dashboard customization recommanded

Alternatives Considered

AppManager
Reski
Reski
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

If you want to understand your IT infrastructure more clearly, use this application

Reviewed on 14/04/2019

This application makes monitoring many infrastructure simple to the user-friendly dashboard, If you...

This application makes monitoring many infrastructure simple to the user-friendly dashboard, If you want to understand your IT infrastructure more clearly, then take a look at the ManageEngine OpManager

Pros

- As you’ve seen, this application has the ability to greatly simplify the way most businesses manage IT. And, the tools deliver value to operations experts, service managers, IT planners and the executive. The business-centric dashboard will deliver value to managers who want assurance that critical business functions are online.

- The focus on business-context also means that staff can more easily understand the impact of outages, enabling them to prioritize their work on mission-critical systems, and simplify the IT workflow.

Cons

I have used Manage Engine IT360, software development cannot be predicted, so when calculating the annual budget, the price of software updates is much more expensive because the price of the license changes the functionality needed

Shaun
Overall rating
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Essential software for network monitoring at a reasonable cost

Reviewed on 03/04/2024

Exceptional. I could not run the networks as efficiently as I currently am without this software.

Exceptional. I could not run the networks as efficiently as I currently am without this software.

Pros

On prem, allows complete control. The cost is something I can still afford. We are not a large business, just spread out over a large geographical area. Once it is setup, it really is just sit and watch.

Cons

The licensing modules are complex. The one product has a different license for almost every module it uses.

Jamie
Jamie
Overall rating
  • Industry: Architecture & Planning
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

OpManager is a great tool and highly configurable, though configuration sometimes can be...

Reviewed on 16/12/2019

Overall, we have insight into our most critical assets which keeps the environment healthy and...

Overall, we have insight into our most critical assets which keeps the environment healthy and uptime at it's peak.

Pros

I like how configurable the tool is, and I like that we can connect to it through their API. Also, their support is extra responsive when we initiate chats with them within the application.

Cons

It can be difficult to configure certain aspects of the system due to how it's laid out. Also, certain things that should be able to be configured aren't without a logical reason why they couldn't be given how robust the tool is.

Alvaro
Overall rating
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very good tool for monitoring

Reviewed on 18/10/2020

opm has a good performance to monitor a lot of devices using few resources and is easy to use and...

opm has a good performance to monitor a lot of devices using few resources and is easy to use and configure. It has a good balance between price and quality.

Pros

Easy to deploy and use, it has many good features for monitoring and apis to export measurements.

Cons

It has some bugs but they frequently make new releases to fix this bugs.

Alternatives Considered

Network Performance Monitor

Reasons for Choosing ManageEngine OpManager

Better performance
Anthony
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

OpManager - Just works

Reviewed on 25/02/2019

We needed a product that we could tie in network optimization with an ability to monitor multiple...

We needed a product that we could tie in network optimization with an ability to monitor multiple systems. OpManager fits the bill in many ways. We can use OpManager to keep track of our networked UPS devices, so that when there is any latency, load, failures, etc. that we can proactively act on them. We can use OpManager to create layer2 maps of our different locations for audit purposes. We use it to display a NOC Dashboard for our data Center. The ability to implement the product easily and give it purpose was immediate. We have found that the product has paid for itself with maintained uptime monitoring as well as response time decrease.

We had a single application that was necessary to run on a server to process an automated filing process to occur. This application failed at 8:00 Monday. At 8:01 we identified the issue before anyone knew what happened and it did not disrupt the business. This timeliness is key when our members depend on our response time.

Pros

3d Visualization of our server room with live visuals of server status
ability to workflow jobs and servers.
ability to map the workflow to better problem solve when issues arise.
NOC board for our data center
Layer 2 mapping of our remote locations

Cons

While the appearance of the product is clean, it has a clunky feel.
Moving between the application has slowness
Not entirely user friendly

Adam
Overall rating
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

OpManager is one of the best in the industry

Reviewed on 29/08/2023

OpManager is a top application in our data center. We could not live without it!

OpManager is a top application in our data center. We could not live without it!

Pros

OpManager provides deep network monitoring, advanced alerting capabilities and providing reporting in a GUI format that's easily readable. We really love the alerting features for our network techs, it provides near real time notifications that a device or application is not responding.

Cons

The upgrade process is a little cumbersome but once you've done a couple, it's a breeze. The upgrade process is consistent across all ManageEngine products.

John
Overall rating
  • Industry: Food Production
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great monitoring tool.

Reviewed on 20/12/2022

It's really great to keep an eye in our business and really helps to keep us informed of any...

It's really great to keep an eye in our business and really helps to keep us informed of any problems.

Pros

We use Opmanager to monitor all of our VMs, switches, access points. It helps us by notifying if a particular VM has gone down in real time or if it just needs some maintenance. It also warns if the memory of a particular VM is starting to get low, so it in a way helps to prevent serious downtime and avoids disruption in the business.

Cons

There were a few missing features in the past, but these have added since then.

Michael
Michael
Overall rating
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Efficient network monitoring

Reviewed on 28/05/2022

OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteein...

OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization.

Pros

It has an intuitive and easy-to-use interface. The initial setup went smoothly and in a decent amount of time. It allows you to effectively visualize critical services and quickly identify problems. Server performance monitoring can run equally efficiently on Windows and Linux operating systems.

Cons

This is a powerful and easy-to-use monitoring platform, although you need to have a deep understanding of all its features to take full advantage of its capabilities.

magdi
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ManageEngine OpManager, Great Product!

Reviewed on 25/08/2023

Very satisfied customer!

Very satisfied customer!

Pros

Logic functionality, flexibility, ease of use and vrty clear interface.

Cons

Sometimes configuring health parameters for a group of objects is a bit demanding and not as clear.

David
David
Overall rating
  • Industry: Semiconductors
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Robust solution for IT infrastructure monitoring

Reviewed on 18/05/2022

OpManeger offers versatility and fluidity in IT infrastructure monitoring. It allows executing a...

OpManeger offers versatility and fluidity in IT infrastructure monitoring. It allows executing a detailed analysis of the performance of the IT infrastructure and an optimal verification of the use and operation of the networks.

Pros

Easy to use for performance monitoring and easy to manage network operations. It provides detailed and valuable information on the traffic of our networks. It allows to obtain graphical reports in real time on the performance of the networks.

Cons

I think more documentation can be added to make the most of its full potential. The initial configuration of the alarms is confusing.

Kashif
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Comprehensive IT Infrastructure Monitoring application

Reviewed on 10/08/2023

Pros

Intuitive map creation and agent less monitoring make it unique than others.

Cons

We are using this tool from last 5 years. We cannot find any dislike.

Amit
Overall rating
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

save time

Reviewed on 11/03/2022

all our requirement is meet and report is as per our requirement.

all our requirement is meet and report is as per our requirement.

Pros

implemention is easy and easy to monitor all system

Cons

not require any other improvement and add on product added on same software.

Alternatives Considered

ManageEngine Patch Manager Plus
Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great product for its money

Reviewed on 13/03/2023

Overall, this product is well-made for people who need an overview of their entire network and can...

Overall, this product is well-made for people who need an overview of their entire network and can be very useful for troubleshooting problems.

Pros

One of the best features of this product is having an overview of all the equipment in one place and you can easily monitor the status of your network.

Cons

if the failover function were part of the standard tier would be great.

Upasana
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Network Insight At Your Fingertips

Reviewed on 26/05/2020

Op manager is a user-friendly tool for managing your network. You can easily get an insight into...

Op manager is a user-friendly tool for managing your network. You can easily get an insight into network infrastructure in your environment

Pros

Op manager is a user-friendly tool for managing your network. You can easily get an insight into network infrastructure in your environment

Cons

The Tool has many integrations in its road map. Awaiting the same.

Response from ManageEngine

Hey Upasana, thanks for your valuable feedback. This drives us to keep improving our products.

David
Overall rating
  • Industry: Utilities
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

OpManager Review

Reviewed on 15/04/2024

Pros

Easy to setup and monitor my landscape and receive alarms

Cons

How many patches there can be and I sometimes run into installation errors with patches.

Andrés
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very good tool for monitoring the network and servers

Reviewed on 18/11/2021

It is an efficient tool that does what it promises and is quite affordable.

It has helped us a lot...

It is an efficient tool that does what it promises and is quite affordable.

It has helped us a lot to respond in time to incidents in the infrastructure

Pros

It allows proactive monitoring to help us react before the unavailability of services occurs

Cons

It does not have native monitoring of network traffic, only through an addon with additional cost

Aman
Overall rating
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Manage Engine OP Manager is really very useful tool for every organisation

Reviewed on 29/03/2023

Pros

Most likely features is real time mentoring , give us the very insightful thoughts based on the reports and most important part is it give the adaptive reporting based in the current behaviour of device that will very help full for to take the proactive decision

Cons

Manage Engine team to think on the cost part as per my suggestion you allow customers to use the default products in OP Manager m currently few products required separate licence

Verified Reviewer
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Monitoring everything! it is perfect!

Reviewed on 01/10/2020

Pros

Easy implementation! A lot of features! You can monitoring everything!

Cons

Validate your infrastructure and how to implement to dont have to reimplement