--- description: Learn more about Keap. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Keap Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Shopping Cart Software](/directory/97/shopping-cart/software) > [Keap](/software/90372/infusionsoft) # Keap Canonical: https://www.getapp.com.au/software/90372/infusionsoft Page: 1 / 53\ Next: [Next page](https://www.getapp.com.au/software/90372/infusionsoft?page=2) > Step up to all-in-one sales \& marketing solution designed for entrepreneurs, startups and larger teams. The platform organizes customer information and daily work in one place so teams have more time to focus on growing the business and delivering great service. > > Verdict: Rated **4.1/5** by 1298 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Keap CRM: Simplify sales activities, qualify and distribute leads, automate sales tasks, view sales and conversion reports, manage opportunities and pipelines, capture leads with web forms, segment customers, manage calendar and tasks, import and manage data, and more. Marketing: Build relationships with campaigns, follow-up with autoresponders, share content socially, measure results, capture leads with web forms, track results with reports, get personal with behavioral triggers, market offline, and more. eCommerce: Create a storefront and shopping cart, create electronic order forms, sell with discounts, upsells and trials, offer payment plans, trigger post-purchase follow-up, invoice and collect electronically, manage product inventory and fulfillment, grow through affiliate programs, and more. Payment: Fully integrated with Infusionsoft, fast setup and easy to use, transparent pricing, setup to support all handled through Infusionsoft, not another vendor. Automation: Build smart campaigns, qualify and distribute leads, automate workflow, create smart promo offers, invoice and collect automatically, track and deliver products, create personalized communications, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 1298 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Keap - **Location**: Chandler, US - **Founded**: 2001 ## Commercial Context - **Starting Price**: USD 299.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Starting at $299/month (Billed monthly) for 2 users and 1500 contacts. Pricing varies based on the requirements. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - A/B Testing - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Autoresponders - Availability Management - Batch Processing - Behavior Analytics - Billing & Invoicing - Business Process Automation - CAN-SPAM Compliance - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Campaign Analytics ## Integrations (75 total) - 40Nuggets - AdEspresso - Adobe Commerce - AppointmentCore - Arborgold - Bedrock Data - BigCommerce - Birdeye - Bonjoro - Booker - Call Loop - ClicData - Cyfe - Deadline Funnel - Dropbox Business ... and 60 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Shopping Cart Software](https://www.getapp.com.au/directory/97/shopping-cart/software) ## Related Categories - [Shopping Cart Software](https://www.getapp.com.au/directory/97/shopping-cart/software) - [CRM Software](https://www.getapp.com.au/directory/230/crm/software) - [Campaign Management Software](https://www.getapp.com.au/directory/304/campaign-management/software) - [Email Marketing Software](https://www.getapp.com.au/directory/307/email-marketing/software) - [Marketing Automation Software](https://www.getapp.com.au/directory/308/marketing-automation/software) ## Alternatives 1. [Constant Contact](https://www.getapp.com.au/software/90578/constant-contact) — 4.3/5 (2912 reviews) 2. [Brevo](https://www.getapp.com.au/software/91466/brevo) — 4.6/5 (3408 reviews) 3. [Mailchimp](https://www.getapp.com.au/software/8268/mailchimp) — 4.5/5 (17572 reviews) 4. [ActiveCampaign](https://www.getapp.com.au/software/2348/activecampaign) — 4.6/5 (2561 reviews) 5. [MailerLite](https://www.getapp.com.au/software/10156/mailerlite) — 4.7/5 (2256 reviews) ## Reviews ### "It's great that KEAP can keep track of my clients' information" — 4.0/5 > **Rachel** | *20 June 2023* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The most profitable methods of reporting can be extensively tailored with the entirety of custom fields, saved, and reused over and over again. Some reports may long for additional features common to all reports, but overall the feature set is quite enough. > > **Cons**: It might be difficult to keep track of the background of changes made to corporate paperwork, client paperwork, subscription paperwork, etc. While this is not unprecedented, there are situations when knowing who changed a subscription or configuration is essential but cannot be identified in Keap. > > Keap is our primary customer relationship management tool, and it stores not only marketing and sales data but also details on our customers' accounts, such as their plans, employees, invoices, subscriptions, and more. ----- ### "All the finest at one convenient location." — 5.0/5 > **Saskia** | *8 August 2023* | Restaurants | Recommendation rating: 9.0/10 > > **Pros**: You may program your advertising push with keap. The system automatically stores the produced leads where users may access them. The administrator may monitor every aspect of the delivered emails, from when they were opened to which links were clicked and for how long. The information provided here will allow users to adjust their campaign accordingly. > > **Cons**: There are per-customer and per-subscriber costs for integrating keap with other applications. In exchange for a restricted number of users and page views, it offers free data movement. > > Keap helps us streamline our CRM procedures, thus it's in regular use here. Keap aids us in solving company issues including lead management, marketing campaign automation, and client communication management. We want to use Keap to improve productivity and patron happiness by collecting and following up on leads, monitoring sales activity, and keeping in touch with patrons on an individual basis. ----- ### "Not great for marketing, not great for sales" — 2.0/5 > **Hilary** | *3 January 2025* | Information Technology & Services | Recommendation rating: 2.0/10 > > **Pros**: I guess their support is fast to answer. But that is about it > > **Cons**: Missing basic features for marketing like: - automatic UTMs on emails - being able to organize opt ins easily - just overall clunky - some support people give wrong information and then argue with you about it > > In general, I'm never a fan of these all in one platforms because they don't do anything nicely. It is really lacking for marketing, it doens't even add UTMs automatically in email blasts and it is very hard to keep track of opt ins. Cannot recommend for emailing marketing. Sales isn't impressed with it. ----- ### "The best CRM for email marketing in all sectors" — 4.0/5 > **Jennifer** | *16 August 2023* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The level of automation is unparalleled. A common feature of CRMS is the lack of a "if/then" configuration option. If I tell Keap yes or no to a task, the program reacts differently depending on my answer. If you require robust automation that can do a wide variety of actions based on results, look no further. It's yours, Keap. > > **Cons**: There was a lack of functionality in the mobile app. So that I could access Keap from my mobile device, I bookmarked the website. This method was effective, although it lacked caller ID. > > Built-in support for email marketing was a big assist. The automation released me from the mental burden of keeping track of where people were in the pipeline and what they needed to do next based on the results of customer-facing tasks. ----- ### "It is easy to use and effective for automating campaigns" — 4.0/5 > **Sarah** | *17 March 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: For times when I need to take a break from work, it's helpful to have a system in place that automatically follows up with leads. I really like the automated email and text message sending, lead scoring, and reports on who is signing up for webinars. > > **Cons**: Keap is missing crucial functionality and customer support that are essential for any expanding firm. As soon as they left the CRM, all outgoing emails were flagged as spam. The interfaces for their template makers were equally unattractive. > > For tiny, high-tech businesses, we leverage Keap's automatic lead follow-up features. It's an excellent method to keep track of leads and customers, stay organized, and know who to reach first thing in the morning. It can also be used to promote and follow up after trade shows, webinars, and the combination of text and email message marketing. ----- Page: 1 / 53\ Next: [Next page](https://www.getapp.com.au/software/90372/infusionsoft?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/90372/infusionsoft) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data