Sage HR Reviews

Navigating through the system is very easy and does not necessarily require full training before the end user starts using it. The reports and dashboards are on point for higher management for decision making. And simple requirements can often be easily implemented by the administrator.

If the system is not properly maintained, the data can quickly become irrelevant and reports are no longer accurate. The should be a team to maintain the system and make sure all data being entered by the employees are correct and regular. For small companies with only a few employees this can be a difficult task.

It has basic functional needed for a HRM process. The dev team adds new features and updates from time to time.

The main and critical functional still has A LOT of issues. For example, we have a limited amount of Emergency Days available, BUT Sage do not show me any alerts when people overuse the Policy. Which makes me basically keep a track of things by myself. Also, almost a year ago I reported a few bugs to a customer support, and I still see those bugs from time to time. E.g. I don't think it's necessary to have a "death" item in a dropdown regarding the termination reason.... Like seriously? You guys already have "other" and I personally think it's enough

Its simple, does what it says it will do. Personally I like how it syncs with the calendar.

I took a week off during easter. We have down on it a company day on Good Friday and Bank Holiday on the Monday. Both days were taken from Annual leave.

Very responsive team.
Slack integration of the leave management is handy and updates in realtime
Leave management is really good, I like that you can extra mandatory fields. We use this to track out of office staff, and remote working. It's also used to track time spent on their personal wellbeing.
The app is handy, I know most of the staff use this instead of the web version.
The org chart with collapsable levels and drag and drop changes is a very strong feature.

most cons are just potential development and improvement as apposed to major flaws.
Adding timesheets could be more streamlined, maybe a quick add from a calendar style overview would be nicer.
Expense management - it would be great to be able to integrate with Xero.

Having been part of the team that has implemented the solution, I would say it's not a bad HRM tooling and the ability to integrate well with other Sage solutions seamlessly and other external solutions as well is a good one. It has practically met the expectation of those we deployed it for but sometimes with some degree of customization not available within the system it self. But overall it's a good tool.

Within the context of my usage and interaction with the solution, there's not much to like less.

Clean and user-friendly layout with amazingly helpful people behind the scenes. Lee, in particular, is incredibly helpful.

The only thing would be the lack of calendar view holiday on mobile app. We have an ever growing young workforce who book their holidays on the app but they are unable to see if other workmates have already booked time off.

CakeHR app easy track maintenance college,school and employees details and easy to set up
Convenient dashboard

Easy to understand and good features
mobiles app is available
Overall it is good compare to other tools

Easy to use the product, and well structured

seems all perfect, did not use other product to compare the same

- easy UX and UI
- convenient dashboard
- ability to create different policies for various locations (if you have a distributed team it's fantastic)
- integration with a google calendar & slack bot
- custom actions to be done after a time-off request is provided
- mobile app available

- documents storage is not convenient for users and search
- had few cases with support team when did not receive a reply in time
- would be great to have a follow-up for managers if they do not approve/decline the request of their direct reports
- request for few hours per day does not allow to give precise hours, simply [number] hours in the first/second part of the day. I would prefer specifying exact hours

Managing Time Off for multiple teams and multiple types of time off. Makes it very easy to see where everyone is without having to manage a company calendar. Easy to use on the go with the mobile app and emailing capabilities. Easy to accept someone's time off request within the email with just a click of a button. Absolutely love this tool for our team's time off.

Can't set the admin to send me just my team's requests, so I get a lot of emails for our whole company. very hard to edit time off requests. Don't like that after it's approved, it's hard for the user to go in and change their request and be assured it's logged correctly.

Before using cake HR all of our time sheets and tracking where done on excel and staff had to to submit them to find out their time off, sick and vacation. Cake HR does everything automatically and gives staff real time information.

I wish time sheets weres available on mobile .

Really appreciate the amount of effort they put into designing this app out. The visual experience is far superior to any other HR app I have used in the past.

There is additional functionality that can be hard to find, such as where to put documentation like the employee handbook. Also, I would like to see users be able to be grouped into multiple different teams or views.

Well presented and easy to use for admin and for users.

Still Missing features I would like to see from an HR control package

User friendly
Flexible (at least in concept)

No recruitment module
Not enough fields in recipes (I am pretty sure that it is possible to let user to use much more variables and logic operators (jumps, triggers) and play with boolean search and complex logic).
No calendar of upcoming appraisals for all the company, which could be useful for HR service to plan the load (I mean, standard calendar table view for the whole year)
No recurrence (you should duplicate the same task manually, instead of setting of recurrence 'once per every 6/12/18 months etc")
When you change initial task itself, the workflow which includes this task, still contains not updated version. As for me, if any component has been changed, it should be relevantly changed in any more complicated structures which contain that 'brick', instead of manual searching where this component could be used and further manual changing.

Shows how much holiday allowance is left in a straight forward manner. Very user friendly and simple to navigate around the site.

The price went up recently which isn't ideal as we're not getting more for our money. Probably could offer more things on the site.

You can choose to easily create automation. I can guarantee that you will be satisfied in general, thanks to the ease of use it provides, it will take you one step ahead in your business life.

Sometimes it may run slow compared to the internet connection speed, if you have a fast connection you will not have any problems. I did not have a negative experience as I was satisfied with its overall quality and ease of use.

The dashboard is my favorite feature. After about a year I have the perfect system set up to control all my own tasks while managing and overseeing everyone's tasks in the company. Timesheets are also great.

Creating recurring tasks can be tedious. Support helped me figure out a way to duplicate entire projects, but then making changes don't apply across the board. If there was more ease of use, Wrike would be perfect.